TheWorks.co.uk PLC Notice of cyber security incident (2225H)
05 Aprile 2022 - 8:00AM
UK Regulatory
TIDMWRKS
RNS Number : 2225H
TheWorks.co.uk PLC
05 April 2022
The Works.co.uk plc
("The Works", the "Company" or the "Group")
Notice of cyber security incident
The Works.co.uk plc (LSE: WRKS), the multi-channel value
retailer of arts, crafts, toys, books and stationery, confirms it
has been subject to a cyber security incident involving
unauthorised access to its computer systems.
There has been some limited disruption to trading and business
operations, including the closure of some stores due to till
issues. Replenishment deliveries to the Group's stores were
suspended temporarily and the normal delivery window for the
fulfilment of online orders was extended, but store deliveries are
expected to resume imminently and the normal online service levels
are progressively being reintroduced. The Company does not
currently anticipate that this incident will have a material
adverse impact on its forecasts or financial position.
Customers can continue to shop safely at The Works, both in
store and online. All debit and credit card payment data are
processed securely outside the Group's systems, via accredited
third-party networks and, therefore, there is no risk that this
payment data has been accessed improperly.
Since being alerted to the incident by the operation of its
security firewall, the Company has taken several immediate actions
to protect the business and its customers:
-- As a precautionary measure, the Company disabled all internal
and external access to its systems, including email, whilst it
worked with its advisors to evaluate and rectify the situation
-- External forensic cyber security experts have been appointed
whose investigations and recovery work are ongoing
-- To protect customers and the business, the company has made
some immediate protective changes to further strengthen its
security position
-- Whilst payment data has not been compromised, it has not yet
been possible to establish the full extent to which any other data
may have been affected. Therefore, as a precautionary measure, we
have informed the Information Commissioner's Office.
Enquiries:
TheWorks.co.uk plc
Gavin Peck, CEO via Sanctuary Counsel
Steve Alldridge, CFO
Sanctuary Counsel
Ben Ullmann / Rachel (0)20 7340 0395 / theworks@sanctuarycounsel.com
Miller
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END
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