New brand combines data and research solutions to meet the
needs of growing consumer and business banking industries
NEW YORK, Sept. 29, 2020 /PRNewswire/ -- Informa
Financial Intelligence, a leading provider of solutions for
financial services professionals, today announced its banking
division branded as Financial Benchmarking & Omnichannel
Experience (FBX). FBX unifies Informa Financial Intelligence's
delivery of competitive performance data and customer journey
research, providing financial institutions a comprehensive
assessment of their competitive position and market
opportunities.
FBX merges Informa Financial Intelligence's Mapa Research,
BankTrends, ICON Advisory Group, eBenchmarkers and Informa Research
Services businesses under one brand to provide customers a
synchronized quantitative and qualitative view of their businesses,
maximizing portfolio performance. This new brand continues to offer
banks, credit unions, fintechs and insurance providers:
- Bank peer benchmarking services: retail and small business
deposit, consumer lending, commercial and treasury, mortgage,
insurance, and bank call reporting
- Banking workflow solutions: margin management and regulatory
solutions
- Omnichannel banking research: digital banking experience
research, and in-person banking experience research, including
mystery shops and compliance services
"We're excited to formally bring together our banking businesses
under FBX," said Craig Woodward,
President of Informa Financial Intelligence. "Retail banking is a
dynamic business that is ever changing in the current market
landscape. With the unification of FBX, we provide the breadth and
depth that ultimately solve our customers' greatest challenges. Our
clients have a synchronized quantitative and qualitative view of
their business, allowing them to maximize their performance through
a synchronized view of their market position."
"While FBX marks the culmination of strong growth within our
banking businesses, our purpose doesn't change," said Shaun Richardson, Head of the FBX business at
Informa Financial Intelligence. "Unifying our unique services marks
the next chapter in our ongoing efforts to help clients efficiently
assess their competitive position and identify key levers for
improving relative performance in a way in which that has never
been offered."
FBX will continue Informa's banking and insurance coverage that
includes mortgage, home equity, deposits, credit cards,
fintech/unsecured, auto, small business, commercial, investments,
and insurance.
About Financial Benchmarking & Omnichannel Experience
(FBX)
Financial Benchmarking & Omnichannel Experience
(FBX), a subsidiary of Informa plc (LSE: INF), provides bank peer
benchmarking services, banking workflow solutions and omnichannel
banking experience research services to retail banks worldwide.
FBX, part of Informa Financial Intelligence, brings together
competitive performance data and customer journey research to
provide a comprehensive assessment of a competitive position.
Through a synchronized view, FBX provides targeted information to
identify key levers for improving relative performance. For
additional information, please visit
https://financialintelligence.informa.com/fbx.
About Informa Financial Intelligence
Financial
Intelligence, part of the Informa Intelligence Division of Informa
plc, is a leading provider of products and services helping
financial institutions around the world cut through the noise and
take decisive action. Informa Financial Intelligence's solutions
provide unparalleled insight into market opportunity, competitive
performance and customer segment behavioral patterns and
performance through specialized industry research, intelligence,
and insight. For more information, please
visit https://financialintelligence.informa.com.
MEDIA CONTACT:
Zach Allegretti, JConnelly
973-850-7341
zallegrettiII@jconnelly.com
Logo -
https://mma.prnewswire.com/media/1282848/FBX__Informa_Financial_Intelligence_Logo.jpg
Logo -
https://mma.prnewswire.com/media/1082151/Informa_Logo.jpg