Nokia Digital Operations software supports digital transformation of Telefónica’s Movistar Colombia
05 Novembre 2020 - 2:00PM
Nokia Digital Operations software supports digital transformation
of Telefónica’s Movistar Colombia
Press Release
Nokia Digital Operations software supports digital
transformation of Telefónica’s Movistar Colombia
- Collaboration provides enhanced customer experience for
Movistar subscribers and simplifies the operator’s platforms on the
path to fixed-mobile convergence
- The partnership enables the implementation of multi- and
omni-channel strategies, accelerating the marketing cycle and
implementation of new digital services nationwide
5 November 2020
Espoo, Finland – Nokia today announced that Telefónica
Colombia affiliate, Movistar, has completed another stage of
deployment in its digital transformation journey, simplifying
operational complexities and improving service launch times. With
Nokia’s Digital Operations software, Movistar has modernized its
Operations Support Systems (OSS) to facilitate the provisioning of
mobile and fixed services for all subscriber products.
Movistar Colombia is the latest company to benefit from Nokia’s
Digital Operation’s software, underscoring the solution’s momentum
in other Latin American markets, including Chile, Argentina and
Peru. Through near-zero touch automation, Digital Operations
software will enable Movistar Colombia to complete more than 43
million tasks on a monthly basis, optimizing its processes and
providing a better experience to its users through multiple
channels.
The activation and provisioning of Nokia’s Digital Operations
software provides Movistar Colombia with a catalog-based compliance
solution executed through an open API. This eliminates silo-based
network management and allows agile product launches by simplifying
workflows, harmonizing and optimizing Movistar’s platforms and
processes, ultimately reducing costs and implementation time.
Nokia’s solution is supporting Movistar Colombia’s voice, mobile
data, value-added and over-the-top services for 3G and 4G, as well
as portability requests and VoLTE provisioning for the operator’s
19 million mobile subscriber and 3 million fixed subscribers and TV
users.
Nokia is one of the leading service orchestration and
fulfillment system providers, with over 110 communication service
providers worldwide relying on Nokia’s catalog-driven fulfillment
solution.
Roberto Puche, CIO, Movistar Colombia,
said: “Nokia’s Digital Operations solution unlocks
key time savings that will allow us to deploy multiple solutions
from various vendors and open the door to new revenue-generating
services more rapidly than before with the automation and servicing
requirements that are critical to meeting our customers’
needs.”
Francisco Javier Bertran, Digital Transformation
Director Movistar Colombia, said: "Nokia is a strategic
partner for Movistar's digital transformation process, allowing a
convergent and profitable provision of services at scale, which
facilitates reaching the market in an agile and timely manner with
services for both fixed and mobile clients."
Bhaskar Gorti, President of Nokia Software and Nokia
Chief Digital Officer, said: “By modernizing its OSS with
Nokia Software solutions, Movistar Colombia is better equipped to
deliver new customer-centric products and services and to manage
these with extreme automation. Through our Common Software
Foundation, Nokia Software solutions, like Digital Operations, are
designed to give operators wide operational flexibility. We are
pleased to be helping Movistar Colombia through its digital
transformation.”
Additional ResourcesWebpage: Nokia
Catalog-Driven Fulfillment
About NokiaWe create the technology to connect
the world. Only Nokia offers a comprehensive portfolio of network
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