Nokia and Vodafone harness machine learning on Google Cloud to detect network anomalies
20 Luglio 2021 - 03:00PM
Press Release
Nokia and Vodafone harness machine learning on Google
Cloud to detect network anomalies
- Anomaly Detection Service, based on Nokia Bell Labs technology,
is being rolled out across all Vodafone markets in Europe
20 July
2021
Espoo, Finland – Nokia and Vodafone today have launched
a jointly developed machine learning (ML) product, running on
Google Cloud, to quickly detect and remediate network anomalies
before they impact Vodafone customers.
Based on Nokia Bell Labs technology and developed after a
Nokia-Vodafone agreement signed in 2020, the Anomaly Detection
Service product is being rolled out across Vodafone’s pan-European
network. The product quickly detects and troubleshoots
irregularities, such as mobile site congestion and interference,
and unexpected latency, that can impact customer service
quality.
Following an initial deployment in Italy on more than 60,000 4G
cells, Vodafone will extend the service to all its European markets
by early 2022. Anomaly detection is offered “as-a-service,” an
important dimension to Nokia’s Cloud and Network Services’ business
group strategy, and there are plans to eventually apply Anomaly
Detection Service to Vodafone’s 5G and core networks.
Vodafone expects that around 80 percent of all its anomalous
mobile network issues and capacity demands will be automatically
detected and addressed using Anomaly Detection Service.
Deployment on Google Cloud allows Vodafone engineers to make
fast and informed decisions, like boosting capacity where customers
need it most, based on data managed through Google Cloud’s secure
and reliable data and analytics services. On Google Cloud, Anomaly
Detection Service allows the streaming of network data to
Vodafone’s data analytics platform, enabling analysis
simultaneously of data across multi-vendor environments.
The Nokia-Vodafone deal signed last year complements Vodafone’s
recent six-year agreement with Google Cloud, also a Nokia partner,
to jointly build integrated cloud-based capabilities backed by hubs
of networking and software engineering expertise.
Johan Wibergh, Chief Technology Officer, Vodafone,
said: “We are building an automated and programmable
network that can respond quickly to our customers’ needs. As we
extend 5G across Europe, it is important to match the speed and
responsiveness of this new technology with a great service. With
machine learning, we can ensure a consistently high-quality
performance that is as smart as the technology behind it.”
Amol Phadke, Managing Director, Telecom Industry
Solutions, Google Cloud, said:“We are thrilled to partner
with Nokia and Vodafone to deliver a data- and AI-driven solution
that scales quickly and leverages automation to increase cost
efficiency and ensures seamless customer experiences across Europe.
As behaviors change and the data needed for analysis increases in
velocity, volume, and complexity, automation and a cloud-based data
platform are now key in making fast and informed decisions.”
Anil Rao, Research Director, Analysys
Mason, said: "Vodafone's anomaly
detection use case, developed in partnership with Nokia and run on
Google Cloud, automates root-cause analysis for efficient network
planning, optimization, and operations. This type of partnership
provides a new opportunity for operators to rethink data management
and increase the focus on use cases and application
development.”
Raghav Sahgal, President of Cloud and Network Services,
Nokia, said: “This first commercial deployment of
Anomaly Detection Service with Vodafone on Google Cloud provides a
great boost to customer service. It not only addresses the critical
need to quickly detect and remedy anomalies impacting network
performance using machine learning-based algorithms, but it also
highlights Nokia’s technology leadership and the deep technical
expertise of Nokia Bell Labs.”
Additional resources
- Cloud support services website
- Analysys Mason Vodafone case
study
About Nokia
At Nokia, we create technology that helps the world act
together.
As a trusted partner for critical networks, we are committed to
innovation and technology leadership across mobile, fixed and cloud
networks. We create value with intellectual property and long-term
research, led by the award-winning Nokia Bell Labs.
Adhering to the highest standards of integrity and security, we
help build the capabilities needed for a more productive,
sustainable and inclusive world.
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