• Largest online restaurant supply store uses innovative auto-boxing technology to meet new business demands

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, in partnership with WestRock, announced today that WebstaurantStore, the largest online restaurant supply store servicing professionals and individual customers worldwide, installed its first CVP Impack at its warehouse in Albany, GA. As the leading distributor of restaurant supplies and equipment, WebstaurantStore offers hundreds of thousands of products to its customers and ships millions of orders to ensure each customer’s business has everything it needs to function at its best. As WebstaurantStore continues to grow, it turned to the CVP Impack for its reliable, sustainable packaging automation to meet new business demands and enhance the customer experience.

“WebstaurantStore began with the goal of creating an innovative, easy-to-use website to meet the purchasing needs of food service professionals nationwide,” said Caleb Clugston, vice president of network optimization of WebstaurantStore. “While we certainly provide our customers with everything they need for their business, WebstaurantStore has evolved and realized automation is now essential to help us continue our growth. The CVP Impack will offer WebstaurantStore an automated packaging solution that prioritizes improving customer satisfaction while being environmentally responsible.”

As an in-line auto-boxer, the CVP Impack measures, constructs, seals, weighs and labels various dimension single- or multi-item orders of either hard or soft goods in one seamless process. It packs orders at a rate of up to 500 parcels per hour using only one operator, lowering operational costs and adhering to social distancing requirements. The CVP Impack creates fit-to-size parcels that reduce or eliminate the need for void fill and allows businesses to lessen their environmental impact and lower shipping material costs by an average of 38%. Due to the CVP Impack’s custom-fit parcels, shippers experience reduced dimensional weight and can achieve up to a 50% reduction in shipping volume, resulting in an average of 32% savings in freight costs.

“We are proud to partner with WebstaurantStore as it takes a greater step towards automation and sustainability with the CVP Impack,” said Sean Webb, director of automated packaging solutions at Quadient. “This auto-boxing technology creates fit-to-size parcels at rapid speeds while completely eliminating void fill material and greatly reducing WebstaurantStore’s environmental footprint. The reduced shipping material waste provides significant cost savings for the company and offers its customers a better shopping experience. The CVP Impack will meet all of WebstaurantStore’s demands for a more reliable fulfillment process with greater warehouse efficiencies.”

For more information on the CVP Impack, visit Quadient’s website.

About Quadient®

Quadient the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the CAC® Mid & Small and EnterNext® Tech 40 indices.

For more information about Quadient, visit quadient.com.

About WebstaurantStore

Based in Lancaster, Pennsylvania, WebstaurantStore is the largest online restaurant supply store servicing professionals and individual customers worldwide. With hundreds of thousands of products available and millions of orders shipped, we have everything businesses need to function at their best. Over the years, WebstaurantStore has expanded our selection of commercial equipment and wholesale supplies to include healthcare, educational, food, beverage, office, parts and hotel supplies. Our focus is on the customer convenience so they order online from their laptop, desktop, or smartphone 24 hours a day, 7 days a week. WebstaurantStore’s fast shipping, low prices and outstanding customer service makes it the best choice to meet all professional and food service supply needs.

For more information, visit webstaurantstore.com.

Holly Busalacki, Quadient APS Director of Marketing, NA 262-271-8878 h.busalacki@quadient.com

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