TIDMEZJ

RNS Number : 2705V

easyJet PLC

10 December 2021

10 December 2021

easyJet plc

(the "Company")

Annual Report and Accounts

Further to the Final Results announcement released on 30 November 2021, the Company confirms that the Annual Report and Accounts for the year ended 30 September 2021 ('2021 Annual Report') has been made available to shareholders today and is available on the Company's website at http://corporate.easyjet.com .

In accordance with Listing Rule 9.6.1, the 2021 Annual Report has been submitted to the National Storage Mechanism and will shortly be available for inspection at: https://data.fca.org.uk/#/nsm/nationalstoragemechanism

The appendix to this announcement contains additional information which has been extracted from the 2021 Annual Report for the purposes of compliance with the FCA's Disclosure Guidance and Transparency Rules and should be read together with the Final Results announcement from 30 November 2021, which can be found at http://corporate.easyjet.com/investors/regulatory-news . Together these constitute the information required by DTR 6.3.5 to be communicated to the media in unedited full text through a Regulatory Information Service. This information is not a substitute for reading the full 2021 Annual Report.

For further details please contact easyJet plc:

 
 Institutional investors and analysts: 
 Michael Barker     Investor Relations          +44 (0) 7985 890 939 
 Adrian Talbot      Investor Relations          +44 (0) 7971 592 373 
 
 Media: 
 Anna Knowles       Corporate Communications    +44 (0) 7985 873 313 
                                                +44 (0) 7947 740 551 / (0) 
 Edward Simpkins    Finsbury                     207 251 3801 
                                                +44 (0) 7733 294 930 / (0) 
 Dorothy Burwell    Finsbury                     207 251 3801 
 

LEI: 2138001S47XKWIB7TH90

Appendix: additional information required by DTR 6.3.5

Page and note references in this appendix refer to page numbers and notes in the 2021 Annual Report.

Directors' Responsibilities and Statements

The following responsibility statement is extracted from the Statement of Directors' Responsibilities on page 158 of the 2021 Annual Report and Accounts and is repeated here solely for the purpose of complying with DTR 6.3.5. The statement relates to the full 2021 Annual Report and Accounts and not the extracted information presented in this announcement or the Final Results announcement.

The Directors are responsible for preparing the Annual Report, the Directors' Remuneration Report and the accounts in accordance with applicable law and regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors have prepared the group and the company financial statements in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006. Additionally, the Financial Conduct Authority's Disclosure Guidance and Transparency Rules require the Directors to prepare the group financial statements in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. Under company law, Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the group and company and of the profit or loss of the group for that period.

In preparing these accounts, the Directors are required to:

   --      select suitable accounting policies and then apply them consistently; 
   --      make judgements and accounting estimates that are reasonable and prudent; 

-- for the Group accounts, which have been prepared in accordance with international accounting standards, state whether applicable International Financial Reporting Standards (IFRS) adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union in conformity with the requirements of the Companies Act 2006 have been followed, subject to any material departures disclosed and explained in the accounts;

-- the company financial statements, which have been prepared in accordance with international accounting standards, state whether conformity with the requirements of the Companies Act 2006 have been followed, subject to any material departures disclosed and explained in the accounts;

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's and the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Group and the Company. This enables them to ensure that the accounts and the Directors' remuneration report comply with the Companies Act 2006 and, as regards the Group accounts, Article 4 of the IAS Regulation. They are also responsible for safeguarding the assets of the Group and the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of, amongst other things, the financial and corporate governance information provided on the easyJet website (https://corporate.easyjet.com). Legislation in the United Kingdom governing the preparation and dissemination of accounts may differ from legislation in other jurisdictions.

The Directors consider that the Annual Report and Accounts, taken as a whole, are fair, balanced and understandable and provide the information necessary for shareholders to assess the Group's and the Company's position and performance, business model and strategy.

Each of the Directors, whose names and functions are listed on pages 98 to 101, confirm that, to the best of their knowledge:

-- the Group accounts, which have been prepared in accordance with international accounting standards and International Financial Reporting Standards (IFRS) adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union, and Company accounts which have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006, both give a true and fair view of the assets, liabilities, financial position and profit of the Group and Company;

-- the Strategic Report, included in the Annual Report, includes a fair review of the development and performance of the business and the position of the Group, together with a description of the principal risks and uncertainties that it faces.

In accordance with section 418 of the Companies Act 2006, each Director in office at the date the Directors' Report is approved, confirms that:

-- so far as the Director is aware, there is no relevant audit information of which the Company's auditor is unaware; and

-- he/she has taken all the steps that he/ she ought to have taken as a Director in order to make himself/herself aware of any relevant audit information and to establish that the Company's auditor is aware of that information.

The Annual Report on pages 1 to 158 was approved by the Board of Directors and authorised for issue on 30 November 2021 and signed on its behalf by:

   JOHAN LUNDGREN          Chief Executive                  KENTON JARVIS     Chief Financial Officer 

Principal Risks and Uncertainties

The risks and uncertainties set out below are extracted from the pages 78 to 95 of the 2021 Annual Report and Accounts and are repeated here solely for the purpose of complying with DTR 6.3.5.

Our risk profile

The Board has responsibility to ensure that risks are identified and mitigated where possible. Whilst easyJet can monitor risks and prepare for adverse scenarios, the ability to affect the core drivers of many risks is not within the Group's control (for example adverse weather, pandemics, acts of terrorism, changes in government regulation and macro-economic issues).

The principal risks and uncertainties faced by the Group include the following types of risks:

-- Safety, security, and operations - the delivery of a safe and secure operation which meets the needs and expectations of our customers, including the impacts of epidemics and pandemics.

-- Technology and cyber - the availability, security, compliance and performance of website and critical technologies, and the protection of Company and customer data.

-- Environment and sustainability - the impacts of climate change on our business and operations, carbon credit programmes and regulation/taxation.

-- Asset efficiency and effectiveness - making the best use of capacity/slots and fleet mix in the right airports at the right prices, and driving value through our supply chain.

-- Legislative/regulatory landscape - being aware of, and compliant with, legislation and regulation affecting our business.

-- Macro-economic and geopolitical - events that can affect our financial performance including supply/demand imbalance, general economic trends and the impact of fuel cost, foreign exchange rates, and counterparty performance.

-- People - having the right people through talent acquisition, retention, engagement, and succession planning.

As with all businesses, our principal risks and uncertainties are continually evolving.

Climate change: Physical and transition risks

Climate change presents significant financial impacts to easyJet from both physical and transition risks. In the next five years, in light of the challenge of coordinating global climate action, modest political, economic, and social changes will drive financial impact. More significant action to stimulate a low-carbon transition will accelerate the rate of transition and increase the magnitude of impacts to the business.

easyJet currently has the following risk management controls and capabilities to limit the impacts of climate change:

-- Inclusion of Airbus neo aircraft into the fleet which are 15% more fuel efficient per seat than the standard variant;

-- Offsetting of the carbon emissions, funded by easyJet, from the fuel used on every plane flown. For package holidays provided by easyJet holidays, we have extended the offsetting to cover the carbon emissions from the fuel used for transfers, and from the energy for hotel stays;

-- A range of fuel and carbon saving initiatives, for instance operating flights at high load factors, flying point-to-point and using only one engine when taxiing on the ground; and

-- Disruption management measures include advanced winter planning, standby crews and aircraft, as well as the continual review of flight plans to ensure the optimal routings.

To limit the impact of our carbon emissions, easyJet has already taken several steps:

Compliance with regulatory requirements/standards : Our participation in the EU, UK and Swiss Emissions Trading System (ETS) drives us to focus on continuing to be as efficient as we can; i.e. by investing in transitioning our fleet to more modern, fuel efficient aircraft; using technological developments and flying techniques to operate them in ways which avoid unnecessary use of fuel and therefore carbon emissions.

A focus on energy efficiency : easyJet operates from sites across Europe including a large office and engineering operational presence in Luton in the UK and Berlin in Germany. Living up to 'Our Promise' to be Safe and Responsible informs how we operate day-to-day and that includes our ground-based operations. We have initiatives in place focused on deploying the latest energy-efficiency technologies and procedures to reduce our ground-based emissions. For more information, refer to page 49

Stimulating low-carbon product R&D : easyJet supports the development of innovative aviation technologies, working with industry partners to reinvent aviation over the long term to achieve net zero carbon emissions. easyJet has a partnership with Airbus to jointly research the opportunities and challenges of introducing planes powered by hydrogen-combustion, hydrogen-electric, or a hybrid of both for short-haul flying in Europe by the mid-late 2030s. Furthermore, easyJet has been supporting Wright Electric over the last five years, which is aiming to produce a zero carbon emissions commercial aircraft which could be used for short-haul flights. easyJet also engages with policymakers and lawmakers to help ensure the regulatory environment supports the adoption of zero emissions aircraft in commercial aviation.

Compensating for our emissions : As announced in November 2019, we were the world's first major airline to offset the carbon emissions from the fuel used for all flights. We are doing this by offsetting the carbon emissions from the fuel used for all our flights, our ground-based operations and package holidays, through schemes certified by the highest verification standards. Since then, we have gone further, offsetting our organisational carbon emissions (Scope 1 & 2) and, for package holidays, offsetting the carbon emissions from the fuel used for transfers, and from the energy for hotel stays.

Only programmes which meet either the Gold Standard or Verified Carbon Standard (VCS) certifications are supported, including projects that protect against deforestation and renewable energy projects. Certifiers ensure reductions claimed by individual programmes would not have happened without that project and that reducing carbon emissions in one place does not inadvertently increase emissions elsewhere.

We know that offsetting is an interim solution and so we also continue to strive to reduce our carbon emissions and support the development of new technologies. Therefore, during 2021, easyJet worked in partnership with the Cambridge Centre for Risk Studies (CCRS) to conduct a detailed assessment to identify the physical and transitional climate change risks it is facing. Our climate change risks were quantified using a 5-year Enterprise Value at Risk (5yrEV@Risk) metric which shows how the risks would impact discounted cash flows over five years within a given confidence interval, e.g. 95%. The quantification and supporting research and analysis will further assist in the allocation of resource and capital to manage these risks.

In the near-term horizon, the potential range of impacts is driven mainly by transition risk. In the next five years, transition risk is likely to evolve rapidly with developments in regulation, energy supply/demand, legal process, etc. There is significant variation in transition risk across emission pathways, with the most ambitious mitigation strategies resulting in the greatest risk.

There are several transition risks that are prominent, as easyJet develops its business and operations in a changing landscape.

They include:

   --      Changes in Consumer Sentiment 
   --      Legislation and Policy Changes 
   --      Technology Developments 
   --      (incl. SAFs and aircraft innovation) 
   --      Investor Sentiment and the increase of the ESG Agenda 
   --      Consumer and/ or Regulator Liability Claims 

The five transition risks above were identified through easyJet's corporate risk management framework, in addition to the physical disruption arising from climate change (physical risk). The physical risks were reviewed and incorporated into current principal risks, specifically Significant Operational Disruption and Pandemic.

Plans are in place to review each transition risk in conjunction with the current climate change risks detailed below in the principal risks. The action is to determine individual strategies and assign risk ownership through the corporate risk management framework. In similar fashion to the current physical climate change risks, ownership of these risks and their risk management controls and capabilities sits across the Group and ultimately with the Airline Management Board.

An update on easyJet's climate change transition risks will be provided at the 2022 Financial Half Year Trading Update.

SAFETY, SECURITY AND OPERATIONS

easyJet's number one priority is the safety and security of its customers, colleagues, and contractors. The delivery of a safe and secure operation which meets the needs and expectations of our customers is critical to our business.

 
   Risk                                                            Commentary and areas of focus 
   Significant Safety or                                            *    easyJet's number one priority is the safety and 
   Security Event                                                        security of its customers, people, and contractors. 
    *    The Safety Committee (a committee of the easyJet plc 
         Board) provides oversight of the management of 
         easyJet's safety processes and systems.                    *    Inactivity and managing the safety risks arising from 
                                                                         it have been a focus during the recovery phase of the 
                                                                         pandemic. Emphasis has been placed on identifying 
    *    The easyJet Safety Board, chaired by the CEO and                training needs amongst our people and third-party 
         including the Chief Operating Officer (deputy- Chair)           contractors. 
         and AOC Accountable Managers, is responsible for 
         directing overall safety and security policy and 
         governance. The Safety Board meets every month to          *    Enhancements have been made to operations and base 
         review safety performance and any emerging security             risk management processes to improve reporting 
         issues.                                                         capabilities and feedback. 
 
 
   Risk Owner                                                       *    This risk remains unchanged. 
    *    Chief Operating Officer 
                                                                   Potential causes 
                                                                     *    Flight safety incident 
 
 
                                                                     *    Health and safety incident 
 
 
                                                                     *    Major security threat 
                                                                -------------------------------------------------------------- 
                                                                   Potential consequences 
                                                                     *    Significant injury/loss of life 
 
 
                                                                     *    Sustained adverse media coverage 
 
 
                                                                     *    Reduction in future revenue 
 
 
                                                                     *    Fines/regulatory sanctions 
 
 
                                                                     *    Operational disruption 
 
 
                                                                     *    Significant spike in costs 
 
 
                                                                     *    Share price movement 
                                                                -------------------------------------------------------------- 
                                                                   Controls and mitigations to prevent or reduce the 
                                                                   impact of the risks 
                                                                    *    Functional Safety Action Groups from across the 
                                                                         airline are chaired by the appropriate senior manager 
                                                                         and are responsible for the identification, 
                                                                         evaluation, and control of safety-related risks. 
 
 
                                                                    *    The easyJet Safety Board meets quarterly to review 
                                                                         safety, security and compliance performance across 
                                                                         all Air Operator Certificates (AOCs). Chaired by the 
                                                                         CEO and attended by the three AOC accountable 
                                                                         managers. 
 
 
                                                                    *    Safety Review Boards are held monthly by each AOC, 
                                                                         chaired by the AOC accountable manager and are often 
                                                                         attended by the local regulator. 
 
 
                                                                    *    A Safety Policy is published that promotes the 
                                                                         incident reporting process and supports this safety 
                                                                         culture. 
 
 
                                                                    *    easyJet operates a Safety Management System that 
                                                                         includes leading software systems to: 
 
 
                                                                    *    report incidents and identify events; 
 
 
                                                                    *    identify hazards and threats and take appropriate 
                                                                         risk-mitigating actions; 
 
 
                                                                    *    collect and analyse safety data (enabling potential 
                                                                         areas of risk to be projected); and 
 
 
                                                                    *    enable learning from easyJet and industry 
                                                                         events/incidents to be captured and embedded into 
                                                                         future risk mitigations. 
 
 
                                                                    *    Timely, credible, and reliable information upon which 
                                                                         to base operational decisions. 
 
 
                                                                    *    easyJet has a Crisis Management framework that 
                                                                         provides emergency response and crisis management 
                                                                         capabilities, supported by trained personnel and 
                                                                         regular exercises. 
 
 
                                                                    *    Hull (all risks) and liabilities insurance (including 
                                                                         spares) is held. 
 
 
                                                                    *    Security cleared specialists continually review 
                                                                         geopolitical developments across the easyJet network 
                                                                         in particular those countries deemed to be higher 
                                                                         risk and report back to the Board any areas of 
                                                                         concern. 
 
 
                                                                    *    easyJet maintains an inspection regime of all our 
                                                                         airports to ensure the security elements are being 
                                                                         effectively managed. 
 
 
                                                                    *    easyJet continually reviews and develops its safety 
                                                                         management processes . 
                                                                -------------------------------------------------------------- 
 
 
   Risk                                                       Commentary and areas of focus 
   Significant Operational                                     *    Pandemic related reduced traffic demand resulted in 
   Disruption                                                       the European air traffic control system seeing 
    *    Non-cancellation disruption events reduced                 significant reduction in Air Traffic Management 
         significantly in 2021 due to reduced air traffic           delays. 
         control and airport congestion. 
 
                                                               *    Climate change related weather disruption is 
   Risk Owner                                                       increasing but managed in part through a partnership 
    *    Chief Operating Officer                                    with the Met Office, which supports with weather 
                                                                    prediction. 
 
 
                                                               *    Significant work has been undertaken to improve 
                                                                    easyJet's preparedness, including a move to exceptio 
                                                              n 
                                                                    management and improved decision-making tools. 
 
 
                                                               *    Phase 1 of a Self-Service Disruption Management tool 
                                                                    was launched in summer 2021 that provides greater 
                                                                    control to customers in the event of disruption. 
 
 
                                                               *    Increased use of the Crisis Policy due to the 
                                                                    pandemic has resulted in improvements and greater 
                                                                    understanding. The result is easyJet is better 
                                                                    prepared to deal with significant disruption events 
                                                                    should they occur, which will limit the financial an 
                                                              d 
                                                                    customer impact. 
 
 
                                                               *    easyJet continues to face disruption challenges but 
                                                                    the pre- and post-event preparedness has positioned 
                                                                    the operation well and reduced this risk. 
                                                              Potential causes 
                                                                *    Adverse weather 
 
 
                                                                *    Physical impacts of climate change 
 
 
                                                                *    Industrial action 
 
 
                                                                *    Technology failure 
 
 
                                                                *    Destructive cyber-attack (i.e. ransomware) 
 
 
                                                                *    Supplier failure 
 
 
                                                                *    Infrastructure failure 
 
 
                                                                *    Airspace/airport restrictions/closure 
 
 
                                                                *    Increasing passenger disruption due to Covid-19 
                                                           ------------------------------------------------------------- 
                                                              Potential consequences 
                                                                *    Customer dissatisfaction 
 
 
                                                                *    Compensation and welfare payable to customers 
 
 
                                                                *    Inefficient use of crew/aircraft 
 
 
                                                                *    Adverse media coverage 
 
 
                                                                *    Share price movement 
                                                           ------------------------------------------------------------- 
                                                              Controls and mitigations to prevent or reduce 
                                                              the impact of the risks 
                                                               *    Maintaining operational resilience through: 
 
 
                                                               *    appropriate resilience into the flying schedule; 
 
 
                                                               *    aircraft and crew standby; 
 
 
                                                               *    reporting on the day of operations, including 
                                                                    customer communication; 
 
 
                                                               *    airport performance and strategic supply chain; 
 
 
                                                               *    air traffic control system lobbying and flight 
                                                                    planning enhancements; and 
 
 
                                                               *    the use of data across the operation to predict and 
                                                                    manage events and aid decision support. 
 
 
                                                               *    Liquidity buffer to better manage the impact of 
                                                                    downturns in business or temporary curtailment of 
                                                                    activities. 
 
 
                                                               *    Business interruption insurance which provides some 
                                                                    cover for very significant shock events such as 
                                                                    extreme weather, air traffic management issues and 
                                                                    loss of access to key airports. The policy would 
                                                                    allow us to claim in the event of a very substantial 
                                                                    number of cancellations. This is included within our 
                                                                    definition of liquidity. 
 
 
                                                               *    Significant focus on risk mitigation of and 
                                                                    preparedness for a destructive cyber-attack, 
                                                                    including running a cyber crisis exercise for senior 
                                                                    Crisis Team and AMB. 
                                                           ------------------------------------------------------------- 
 
 
                                                          Risk     Commentary and areas of focus 
                                                      Pandemic      *    Prior to the Covid-19 pandemic, at least four 
    *    The risk associated with a pandemic is among the most           infectious diseases occurred in recent years: SARS, 
         significant in terms of severity. Covid-19 represents           Avian Flu, H1N1, and Ebola. The most significant 
             a paradigm shift in both severity and likelihood.           differences between these epidemics and Covid-19 are 
                                                                         they were short-lived, local, epidemiologically less 
                                                                         severe, and with a much lower transmission index. 
        *    Countries' legislation affects airlines' business 
                      with decisions to reopen borders without 
                                                 restrictions.      *    Previous epidemics did not result in severe 
                                                                         restrictions (lockdowns or route closures) and so 
                                                                         Covid-19 has created a new benchmark in responding to 
              *    Vaccine availability, efficacy and people's           epidemics and pandemics. 
               perception of risk are all factors that must be 
                                                   considered. 
                                                                    *    easyJet responded quickly and decisively on customer, 
                                                                         people and third-party contract health and financial 
     *    The presence of virus variants is an example of high           perspective. 
                                        predictive volatility. 
 
                                                                    *    easyJet follows guidance from WHO and the 
                                                    Risk Owner           International Civil Aviation Organisation (ICAO), 
                                  *    Chief Financial Officer           which provides standards and recommended practices 
                                                                         for civil aviation authorities and national 
                                                                         governments, as well as the European Aviation Safety 
                                                                         Agency, the European Centre for Disease Prevention 
                                                                         and Control and country specific health authorities 
                                                                         such as Public Health England. 
 
 
                                                                    *    We developed a Pandemic Playbook, that ensured a 
                                                                         collaborative response and management of operational, 
                                                                         financial, business continuity and recovery factors. 
 
 
                                                                    *    Financial resilience was maintained through the 
                                                                         raising of circa GBP7 billion of liquidity from a 
                                                                         diverse range of sources, including a 5x 
                                                                         oversubscribed Euro Bond at competitive pricing and a 
                                                                         sale and lease back programme. 
 
 
                                                                    *    Through the Covid-19 pandemic, we became adept at 
                                                                         responding to rapidly changing market conditions and 
                                                                         now have industry-leading agility to add new capacity 
                                                                         and pivoting our schedule to capitalise on shifts in 
                                                                         demand in future epidemic and pandemic events. 
 
 
                                                                   The likelihood of another epidemic and pandemic 
                                                                   event occurring has increased but, through the 
                                                                   actions we have taken to manage the impacts of 
                                                                   Covid-19 and increase preparedness, easyJet is 
                                                                   better prepared for future events. 
                                                                   Potential causes 
                                                                     *    Global travel and physical connectivity 
 
 
                                                                     *    Urbanisation 
 
 
                                                                     *    Climate change 
 
 
                                                                     *    Increased human/animal contact 
 
 
                                                                     *    Health worker shortages 
                                                                -------------------------------------------------------------- 
                                                                   Potential consequences 
                                                                     *    Suppressed customer demand 
 
 
                                                                     *    Sustained adverse media coverage 
 
 
                                                                     *    Reduction in future revenue 
 
 
                                                                     *    Increased regulatory requirements and scrutiny 
 
 
                                                                     *    Operational disruption 
 
 
                                                                     *    Significant spike in costs 
 
 
                                                                     *    Share price movement 
                                                                -------------------------------------------------------------- 
                                                                   Controls and mitigations to prevent or reduce 
                                                                   the impact of the risks 
                                                                    *    A Biosecurity Standards Group is in place and 
                                                                         includes safety and security experts including our 
                                                                         company doctor and representatives from across the 
                                                                         airline. The Group is responsible for developing and 
                                                                         maintaining our single set of easyJet biosecurity 
                                                                         standards, which set out the 
 
 
                                                                    *    requirements to ensure a safe and healthy environment 
                                                                         for our people, customers, and contractors. Standards 
                                                                         are translated into our Standard Operating Procedures 
                                                                         (SOPs) and Communications. 
 
 
                                                                    *    The Pandemic Playbook, which acts in partnership with 
                                                                         our Incident & Crisis Management Playbook and 
                                                                         Communicable Disease Action Group, led by the Head of 
                                                                         Safety and with representation from key functions, is 
                                                                         responsible for detection, assessment, and treatment 
                                                                         of pandemic and epidemic events. Treatment includes 
                                                                         appropriate escalation. 
 
 
                                                                    *    A Communicable Disease Policy, that promotes the 
                                                                         incident reporting process, supports this safety 
                                                                         culture. 
 
 
                                                                    *    Governance structure including a Steering Committee 
                                                                         (SteerCo) involving the Chief Financial Officer, 
                                                                         Chief Operating Officer, Chief Commercial Officer and 
                                                                         Director of Strategy, to manage pandemic and epidemic 
                                                                         events. The SteerCo is responsible for strategic 
                                                                         oversight and communication with the Board. It 
                                                                         maintains focus on long-term recovery. 
 
 
                                                                    *    Maintaining balance sheet strength. 
 
 
                                                                    *    Dynamic planning and capacity management process to 
                                                                         manage supply and demand fluctuations. 
                                                                -------------------------------------------------------------- 
 

TECHNOLOGY AND CYBER

The nature of these risks, easyJet's reliance on technology (particularly online devices) and the ever-increasing sophistication of serious organised crime groups, terrorists, nation states and even lone parties means that, despite all the mitigation detailed, easyJet will inevitably retain an element of vulnerability regarding the availability, confidentiality and integrity of its information and data.

 
   Risk                                                            Commentary and areas of focus 
   Cyber Attack                                                     *    easyJet is continually defending its operation 
    *    The aviation sector is facing into an increasingly              against disruption from sophisticated attackers. The 
         sophisticated and persistent cyber threat and easyJet           risk from a human operated ransomware attack and/ or 
         is continually defending its operation against                  double exploitation ransomware has increased 
         disruption from attackers. The risk from a human                exponentially. 
         operated ransomware attack and/ or data breach has 
         increased exponentially. Ransomware is a type of 
         malware that holds computers or files to ransom. To        *    Given easyJet's position we remain an attractive 
         regain access, the victim is required to pay a large            target. This results in us needing to continually 
         fee. Double exploitation (where ransomware is coupled           mature and enhance our controls, intelligence 
         with a data breach) is a growing threat. Prevention             gathering and protection methods and testing our 
         of ransomware is a strategic priority for easyJet.              defences regularly using industry experts. To help 
                                                                         our people keep pace with the rapidly changing 
                                                                         threats we face we regularly educate and raise 
    *    A data breach involves the unauthorised access to               awareness of cyber threats across our community. 
         customer or employee data. Protecting that data and 
         its privacy remains a priority for easyJet. 
                                                                    *    The external risk environment continues to increase, 
                                                                         however easyJet continues to invest in, and test, our 
   Risk Owner                                                            cyber defences: 
    *    General Counsel and Company Secretary 
 
                                                                    *    attacks were well defended - known aviation attacking 
                                                                         group attempts were blocked; 
 
 
                                                                    *    we continue to educate and raise awareness of cyber 
                                                                         threats across our community. 
 
 
                                                                    *    We operate a risk-based improvement process 
                                                                         leveraging the NIST framework as our aligned industry 
                                                                         standard. 
 
 
                                                                    *    We continuously invest in Digital Safety through our 
                                                                         Digital Safety Programme, whereby we evolve with the 
                                                                         threat landscape . 
                                                                   Potential causes 
                                                                     *    Cyber attack 
 
 
                                                                     *    Data breach 
 
 
                                                                     *    Third-party incident 
 
 
                                                                     *    User error 
 
 
                                                                     *    Misconfigured systems 
                                                                -------------------------------------------------------------- 
                                                                   Potential consequences 
                                                                     *    Sustained adverse media coverage 
 
 
                                                                     *    Fines/regulatory sanctions 
 
 
                                                                     *    Third-party liability/class actions 
 
 
                                                                     *    Reduction in future revenue 
 
 
                                                                     *    Operational disruption 
 
 
                                                                     *    Significant spike in costs 
 
 
                                                                     *    Share price movement 
 
 
                                                                     *    Loss of colleague/customer trust 
                                                                -------------------------------------------------------------- 
                                                                   Controls and mitigations to prevent or reduce the impact 
                                                                   of the risks 
                                                                    *    A data and cyber risk governance structure exists to 
                                                                         regularly review the data and cyber risk landscape 
                                                                         and determine required action to take place to manage 
                                                                         risk effectively. 
 
 
                                                                    *    Dedicated Digital Safety team who provide assurance 
                                                                         over third parties, proactively monitor threats, and 
                                                                         respond to incidents. 
 
 
                                                                    *    Employee education and awareness programme including 
                                                                         a network of champions, online training, and 
                                                                         awareness campaigns. 
 
 
                                                                    *    External threat intelligence monitoring. 
 
 
                                                                    *    Security logging and monitoring. 
 
 
                                                                    *    Vulnerability scanning and penetration testing. 
 
 
                                                                    *    Digital Safety programme to ensure compliance and 
                                                                         ensure data control and protection. 
 
 
                                                                    *    Credit card data is protected through PCI DSS 
                                                                         compliance as a Level 1 Merchant. This is revalidated 
                                                                         annually by an external body, to which we (and they) 
                                                                         attest. 
 
 
                                                                    *    Digital Safety is discussed monthly at our AMB and 
                                                                         quarterly at our plc Board. Additionally, as part of 
                                                                         our governance processes, the Digital Safety Board 
                                                                         meets quarterly to discuss matters related to our 
                                                                         Cyber security. 
                                                                -------------------------------------------------------------- 
 
 
   Risk                                                           Commentary and areas of focus 
   Failure of Critical Technology                                  *    Critical technologies include, but are not limited to 
    *    easyJet relies on several critical technologies that     , 
         are key to the delivery of essential business                  operational, commercial, and financial systems. A 
         processes.                                                     critical technology failure includes any technical 
                                                                        failure which is sufficient to interrupt critical 
                                                                        business operations (which may include one or more 
   Risk Owner                                                           systems). 
    *    Chief Information and Data Officer 
 
                                                                   *    System unavailability or a failure can also lead to 
                                                                        loss or corruption of data. 
 
 
                                                                   *    easyJet seized the opportunity during the period of 
                                                                        reduced flying resulting from the Covid-19 pandemic 
                                                                        to improve the IT environment e.g. airport network 
                                                                        refresh and a data centre upgrade. 
 
 
                                                                   *    The external environment does present an increase in 
                                                                        risk; however, this has been managed through 
                                                                        improvements to the IT environment. 
                                                                  Potential causes 
                                                                    *    Destructive cyber-attack (i.e. ransomware) 
 
 
                                                                    *    Hardware failure 
 
 
                                                                    *    Aged infrastructure 
 
 
                                                                    *    Data centre outage 
 
 
                                                                    *    Third-party outage 
 
 
                                                                    *    Technological dependency failure 
 
 
                                                                    *    IT change 
                                                               -------------------------------------------------------------- 
                                                                  Potential consequences 
                                                                    *    Sustained adverse media coverage 
 
 
                                                                    *    Reduction in future revenue 
 
 
                                                                    *    Fines/regulatory sanctions 
 
 
                                                                    *    Operational disruption 
 
 
                                                                    *    Significant spike in costs 
 
 
                                                                    *    Share price movement 
                                                               -------------------------------------------------------------- 
                                                                  Controls and mitigations to prevent or reduce the impact 
                                                                  of the risks 
                                                                   *    Monitoring and alerting of availability of critical 
                                                                        technologies and their inter-dependencies. 
 
 
                                                                   *    Security logging and monitoring. 
 
 
                                                                   *    Vulnerability scanning and penetration testing. 
 
 
                                                                   *    Non-damage business interruption insurance in place 
                                                                        to limit financial impact of operational disruption. 
 
 
                                                                   *    IT Change Management Process embedded to assess risk 
                                                                        of all changes to technology including changes made 
                                                                        by third-party providers. 
 
 
                                                                   *    Critical technologies are cloud hosted, hosted across 
                                                                        two data centres or at third-party provider locations 
                                                                        with necessary failover protocols and security 
                                                                        perimeters in place. 
 
 
                                                                   *    IT Major Incident Management team is in place to 
                                                                        respond rapidly to any unforeseen critical technology 
                                                                        incidents including those of a security nature. 
 
 
                                                                   *    IT Supplier Relationship Management process to ensure 
                                                                        that third-party services and associated risks are 
                                                                        regularly reviewed and assessed. 
 
 
                                                                   *    easyJet is progressing the delivery of a hosting and 
                                                                        network programme that will further improve the 
                                                                        resiliency of core infrastructure and cloud 
                                                                        connectivity capabilities. 
 
 
                                                                   *    IT and Digital Safety Policies and Standards that set 
                                                                        out the technical and organisational measures for 
                                                                        keeping our data and systems safe, as well as 
                                                                        management of our IT assets. 
 
 
                                                                   *    As an Operator of Essential Services under the 
                                                                        Network and Information Systems regulation in the UK, 
                                                                        we have to comply with the requirements laid out in 
                                                                        the Cyber Assessment Framework for Aviation which 
                                                                        focuses on critical systems availability. 
                                                               -------------------------------------------------------------- 
 

ENVIRONMENT AND SUSTAINABILITY

The environment and sustainability risks include the impacts of climate change on our business and operations, carbon credit programmes, regulation/taxation, and changing consumer and colleague expectations. easyJet's promise is to be a safe and responsible airline. This is what guides our approach to sustainability, whether that be related to climate change, health and safety, diversity, or employee engagement. An update on easyJet's climate change transition risks will be provided at the 2022 Financial Half Year Trading Update.

 
   Risk                                                    Commentary and areas of focus 
   Carbon Trading Scheme                                    *    Changes to carbon trading schemes, including the 
    *    Adverse changes to carbon trading schemes, in           existence and/or cost of the scheme, have the 
   cluding                                                       potential to create financial consequences by changes 
         the existence and/or cost of the scheme                 to existing cap and trade schemes (e.g. EU ETS) i.e. 
                                                                 the reduction of free allocations, would translate 
                                                                 into an increase in the cost of compliance for our 
   Risk Owner                                                    business. 
    *    Chief Financial Officer 
 
                                                            *    easyJet continues to develop its climate change 
                                                                 agenda and has taken industry leading positions with 
                                                                 both its carbon offsetting programme and use of the 
                                                                 New Engine Option (neo), which produces 15% fuel 
                                                                 saving compared to the Current Engine Option (ceo). 
                                                                 easyJet has identified carbon pricing mechanisms as a 
                                                                 transition risk. 
 
 
                                                            *    However, based on the external environment easyJet 
                                                                 sees the potential for carbon credit pricing to 
                                                                 increase depending on how quickly governments wish to 
                                                                 meet emissions targets, which will result in 
                                                                 additional cost. 
                                                           Potential causes 
                                                             *    Political change 
 
 
                                                             *    Uncertainty driven by Brexit 
 
 
                                                             *    International alignment 
 
 
                                                             *    External pressure groups 
                                                        -------------------------------------------------------------- 
                                                           Potential consequences 
                                                            *    Closure of existing scheme 
 
 
                                                            *    Loss of free allocations, leading to significant cost 
                                                                 impact 
 
 
                                                            *    Introduction of new schemes 
 
 
                                                            *    Inability to hedge in line with fuel policy 
                                                        -------------------------------------------------------------- 
                                                           Controls and mitigations to prevent or reduce the impact 
                                                           of the risks 
                                                            *    easyJet influences future and existing policy and 
                                                                 regulations which affect the airline industry through 
                                                                 several different channels, including working with 
                                                                 relevant industry bodies to assist in this. 
 
 
                                                            *    easyJet looks to optimise fuel usage to reduce 
                                                                 emissions and therefore reduce the potential impact 
                                                                 of those schemes, for example ensuring optimal 
                                                                 routings as well as using climb, descent and landing 
                                                                 techniques to improve efficiency. 
 
 
                                                            *    easyJet has an appropriate hedging strategy. 
                                                        -------------------------------------------------------------- 
 
 
   Risk                                                           Commentary and areas of focus 
   Increased Taxation                                               *    Fuel is one of the biggest direct costs for easyJet. 
    *    Future policy measures and regulation to tackle the             The business maintains a focus on operational 
         impact of aviation on climate change could impact               efficiency to save fuel and CO2. Increased taxation 
         easyJet's business if they impose limitations and               has been included as part of our Climate Change 
         cost on how easyJet operates and the services it can            transition risk portfolio. 
         provide. 
 
                                                                    *    Expansion of other aviation-based taxes e.g. for 
   Risk Owner                                                            departing passengers, could translate into greater 
    *    Chief Financial Officer                                         compliance costs. 
 
 
                                                                    *    The financial impact of this risk is increasing due 
                                                                         to external pressures applied by various countries 
                                                                         across our network. 
                                                                  Potential causes 
                                                                    *    Political change 
 
 
                                                                    *    External pressure groups 
 
 
                                                                    *    Customer demand 
                                                               -------------------------------------------------------------- 
                                                                  Potential consequences 
                                                                    *    Significant increase in cost of existing aviation 
                                                                         taxes/levies 
 
 
                                                                    *    Future expansion of taxes/levies 
 
 
                                                                    *    Policies to constrain growth/capacity 
 
 
                                                                    *    Increasing noise curfews 
 
 
                                                                    *    Pressure on margins 
                                                               -------------------------------------------------------------- 
                                                                  Controls and mitigations to prevent or reduce the impact 
                                                                  of the risks 
                                                                   *    By engaging with key stakeholders, easyJet seeks to 
                                                                        reach a common understanding on the drive to impose 
                                                                        policy measures and regulation to address the impact 
                                                                        of aviation on climate change. This includes 
                                                                        advocating for fair and proportionate measures which 
                                                                        incentivise airlines to be efficient and which cover 
                                                                        all sources of aviation emissions. 
 
 
                                                                   *    easyJet continues to explain its environmental 
                                                                        performance, and the further action it is taking, to 
                                                                        its customers and other stakeholders. For example, 
                                                                        this has included highlighting the introduction of 
                                                                        the A320neo and A321neo aircraft and their reduced 
                                                                        emissions compared to previous generation aircraft, 
                                                                        and work with partners regarding new technologies to 
                                                                        radically reduce the carbon footprint of flying. 
 
 
                                                                   *    easyJet can operate flexible routings in the event of 
                                                                        constraints being brought in. 
 
 
                                                                   *    The new generation Airbus A320neo and A321neo 
                                                                        aircraft are 50% quieter during take-off and landing 
                                                                        than the equivalent previous generation aircraft. 
                                                               -------------------------------------------------------------- 
 

ASSET EFFICIENCY AND EFFECTIVENESS

We maintain our competitive cost advantage by making the best use of capacity/slots and fleet mix in the right airports at the right prices and driving value through our supply chain.

 
   Risk                                                            Commentary and areas of focus 
   Airport Infrastructure                                           *    Due to lower volumes of traffic across the European 
    *    Flying to primary airports is an important element of           air traffic network, congestion did not play a 
         our customer proposition. The airports to which we              significant part in the day to day operation. However 
         fly may already be or may become congested.                     due to changing travel restrictions, traffic flows 
                                                                         moved at relative short notice, which in some cases 
                                                                         caused more localised traffic issues at major 
   Risk Owner                                                            destination airports. 
    *    Chief Commercial Officer 
 
                                                                    *    With flying volumes expected to increase throughout 
                                                                         2022, easyJet is anticipating congestion to return to 
                                                                         pre-pandemic levels and will rely on the existing 
                                                                         controls and mitigations to manage the risk. 
                                                                   Potential causes 
                                                                     *    Increased competitor capacity 
 
 
                                                                     *    Environmental restrictions/pressure restricting 
                                                                          airport expansions 
 
 
                                                                     *    Delays in airport infrastructure expansion 
 
 
                                                                     *    Increase in airport charges 
 
 
                                                                     *    Changes in regulation 
 
 
                                                                     *    Ineffective slot management 
 
 
                                                                     *    Ineffective management of the airport operational 
                                                                          environment 
                                                                -------------------------------------------------------------- 
                                                                   Potential consequences 
                                                                     *    Weakened customer proposition 
 
 
                                                                     *    Loss of market share 
 
 
                                                                     *    Inefficient use of crew/aircraft 
 
 
                                                                     *    Significant increase in costs 
                                                                -------------------------------------------------------------- 
                                                                   Controls and mitigations to prevent or reduce the impact 
                                                                    of the risks 
                                                                     *    Where easyJet is affected by industrial action or 
                                                                          other service interruption by a key supplier, 
                                                                          resources are deployed to manage this as effectively 
                                                                          as possible. 
 
 
                                                                     *    Sophisticated processes and systems to ensure slot 
                                                                          transactions are made in an efficient and effective 
                                                                          manner. 
 
 
                                                                     *    Effective cross-functional governance to ensure 
                                                                          optimal business decisions are made. 
 
 
                                                                     *    easyJet closely monitors airport capacity through a 
                                                                          dedicated airport development team. The team works 
                                                                          with airports to ensure the development of 
                                                                          appropriate capacity for easyJet in a cost efficient 
                                                                          and timely manner. 
 
 
                                                                     *    Managing aircraft gauge to improve our ability to 
                                                                          grow. 
                                                                -------------------------------------------------------------- 
 
 
   Risk                                                          Commentary and areas of focus 
   Continuity of Services                                         *    During 2021, significant enhancements were made to 
    *    easyJet is dependent on a mixture of critical                 our Crisis Framework and our approach to dealing with 
         technology and processes, employees, buildings/               service continuity risks. 
         facilities and third-party suppliers. A loss of one 
         or more of the above components could lead to 
         significant disruption to operations and could have      *    The Crisis Policy was developed to operate in a 
         an adverse reputational, financial or legal impact            hybrid working environment, so Crisis Team members 
   .                                                                   can manage crises remotely. In addition, the Crisis 
                                                                       Centre was upgraded to support our hybrid working 
                                                                       environment. 
   Risk Owner 
    *    Chief Operating Officer 
                                                                  *    Our Safety Risk team reviewed all critical suppliers 
                                                                       ahead of the restart to flying to ensure they were 
                                                                       prepared, and the inactivity risk was well managed by 
                                                                       identifying and addressing training requirements. 
 
 
                                                                  *    Our Procurement Process was enhanced to include 
                                                                       specific questions on suppliers' business continuity 
                                                                       plans and to identify and assign appropriate 
                                                                       ownership. 
 
 
                                                                  *    With the enhancements made, increased use of the 
                                                                       Crisis Policy and Procedure and a more flexible 
                                                                       approach available, easyJet is better positioned to 
                                                                       respond to continuity risks during 2022 and beyond. 
                                                                 Potential causes 
                                                                   *    Failure of critical technology 
 
 
                                                                   *    Destructive cyber-attack (i.e. ransomware) 
 
 
                                                                   *    Significant external incident (weather, activism, 
                                                                        terrorism) 
 
 
                                                                   *    Failure of third party 
 
 
                                                                   *    Industrial action 
                                                              -------------------------------------------------------------- 
                                                                 Potential consequences 
                                                                   *    System unavailability for customers and/or staff 
 
 
                                                                   *    Inability to access key buildings/facilities 
 
 
                                                                   *    Sustained adverse media coverage 
 
 
                                                                   *    Unavailability of critical staff 
 
 
                                                                   *    Reliance on inadequate supplier recovery plans 
 
 
                                                                   *    Brand/reputation impact 
 
 
                                                                   *    Operational disruption 
                                                              -------------------------------------------------------------- 
                                                                 Controls and mitigations to prevent or reduce the impact 
                                                                 of the risks 
                                                                  *    The four key areas of business resilience (IT and 
                                                                       processes, people, premises, and suppliers) all form 
                                                                       part of easyJet's functional business and airport 
                                                                       Business Continuity Plans. 
 
 
                                                                  *    Critical IT systems are identified with ongoing 
                                                                       efforts to match the business needs with recovery 
                                                                       capabilities. The risk of system unavailability is 
                                                                       now mitigated further, thanks to the adoption 
 
 
                                                                  *    of the cloud and the select use of externally hosted 
                                                                       systems, in addition to easyJet's two data centres. 
 
 
                                                                  *    Incident Management Teams are in place 24/7 to manage 
                                                                       low level IT incidents. If there is a major incident 
                                                                       or an escalation of an incident that has a wider 
                                                                       impact on other parts of the business and 
                                                                       stakeholders, then it can be escalated into the 
                                                                       Crisis Management framework via the Network Duty 
                                                                       Manager. 
 
 
                                                                  *    Time-critical staff have been identified via Business 
                                                                       Impact Assessments and Business Continuity Plans, 
                                                                       with regularly tested recovery desks allocated at 
                                                                       alternate locations, should the usual place of work 
                                                                       be unavailable. An increased provision of laptops and 
                                                                       tablets also enables greater mobility and remote ways 
                                                                       of working. 
 
 
                                                                  *    Procurement processes include risk assessments 
                                                                       aligned with business objectives. These require 
                                                                       relevant third parties to have their own Business 
                                                                       Continuity/ Disaster Recovery plans and we are 
                                                                       implementing a process to review a sample of these 
                                                                       each year. 
 
 
                                                                  *    Maintain close working relationships with key 
                                                                       stakeholders including, but not limited to, airport 
                                                                       authorities and slot coordinators, lobbying where 
                                                                       appropriate . 
                                                              -------------------------------------------------------------- 
 
 
   Risk                                                   Commentary and areas of focus 
    Non-Delivery of Strategic                               *    Market volatility arising from Covid-19 and its 
    Initiatives                                                  impacts, the external environment and organisational 
     *    The business continues to undertake several            priority changes are having a negative effect on 
          initiatives to support its strategy.                   delivery of strategy initiatives. However, internally 
                                                                 we have improved the control environment through 
                                                                 greater ownership, improved business planning, 
    Risk Owner                                                   reporting and involvement of subject matter experts. 
     *    Chief Data and Information Officer 
 
                                                            *    This risk remains stable. 
                                                          Potential causes 
                                                            *    Inappropriate resource dedicated to change delivery 
                                                                 and oversight 
 
 
                                                            *    Changes in organisation's priorities (may be driven 
                                                                 by internal or external factors) 
 
 
                                                            *    Scope change/time available 
 
 
                                                            *    Approach and methodology for complex programmes 
                                                       --------------------------------------------------------------- 
                                                          Potential consequences 
                                                            *    Business benefits not realised 
 
 
                                                            *    Financial underperformance 
 
 
                                                            *    Inefficient use of resource 
                                                       --------------------------------------------------------------- 
                                                          Controls and mitigations to prevent or reduce the impact 
                                                           of the risks 
                                                            *    Complex, large-scale programmes have been initiated 
                                                                 and prioritised through the Enterprise Project 
                                                                 Management Office. 
 
 
                                                            *    The Enterprise Project Management Office oversees 
                                                                 delivery of projects and programmes ensuring 
                                                                 dependencies are managed across the portfolio. 
 
 
                                                            *    A project management framework, which sets out 
                                                                 approval processes, governance requirements, and key 
                                                                 ongoing processes and controls, is followed by all 
                                                                 projects and programmes, and reviews are undertaken 
                                                                 to ensure continuous improvement in this approach. 
 
 
                                                            *    Each strategic initiative has an executive sponsor 
                                                                 and a Leadership 50 lead assigned and its own 
                                                                 steering group, which provides oversight and 
                                                                 challenge to the project, monitors progress against 
                                                                 programme objectives (including budget, benefit 
                                                                 realisation and appropriate resource) and ensures 
                                                                 that decisions are made at the appropriate level. 
 
 
                                                            *    Key strategic initiatives are managed by dedicated 
                                                                 programme management resource with the right skills 
                                                                 and behaviours, complemented by subject matter 
                                                                 specialist resource where appropriate. 
 
 
                                                            *    The executive sponsor provides routine updates to the 
                                                                 Airline Management Board and can use this as an 
                                                                 escalation channel for any issue resolution. 
 
 
                                                            *    The Board also receives updates on key strategic 
                                                                 initiatives including any risks or issues to 
                                                                 achieving the key milestones that enable the 
                                                                 achievement of the five-year plan. 
 
 
                                                            *    The Internal Audit function provides independent 
                                                                 programme assurance over our most significant 
                                                                 initiatives, drawing upon independent subject matter 
                                                                 expertise where appropriate. 
                                                       --------------------------------------------------------------- 
 
 
   Risk                                                          Commentary and areas of focus 
   Single Aircraft Type Operation                                  *    easyJet continues to operate a single type aircraft 
    *    easyJet is dependent on Airbus as its sole supplier            fleet. 
         for aircraft. The Board considers that the 
         efficiencies achieved by operating a single fleet 
         type outweigh the risks associated with easyJet's         *    The operation is set up to manage the risks 
         single fleet strategy.                                         associated with a single aircraft operation, with 
                                                                        maintenance and fleet management reviewed each year 
                                                                        to minimise the potential impact. 
   Risk Owner 
    *    Chief Financial Officer 
                                                                   *    Both the internal and external environment around 
                                                                        this risk remain stable. 
                                                                 Potential causes 
                                                                   *    Delays in the delivery of new aircraft 
 
 
                                                                   *    Technical/mechanical issues 
 
 
                                                                   *    Fluctuating second-hand market 
                                                              ------------------------------------------------------------- 
                                                                 Potential consequences 
                                                                   *    Schedule reductions/cancellations 
 
 
                                                                   *    Grounding of all/part of the fleet 
 
 
                                                                   *    Loss of customer confidence 
 
 
                                                                   *    Financial impact when aircraft leave the fleet 
                                                              ------------------------------------------------------------- 
                                                                 Controls and mitigations to prevent or reduce the impact 
                                                                 of the risks 
                                                                  *    There are 9,032 A320 family (A319, A320, A321) 
                                                                       aircraft operating, with a proven track record for 
                                                                       safety and reliability. 
 
 
                                                                  *    Introduction of the A320neo in part mitigates this 
                                                                       single fleet supplier risk as the aircraft is 
                                                                       equipped with a different engine type. 
 
 
                                                                  *    easyJet continues to work closely with Airbus to 
                                                                       ensure full visibility of the delivery schedule for 
                                                                       new aircraft. If there are material delays, 
                                                                       appropriate mitigation is put in place; for example, 
                                                                       short-term wet lease arrangements are used to 
                                                                       minimise any operational impact. 
 
 
                                                                  *    easyJet operates a rigorous established aircraft 
                                                                       maintenance programme. Maintenance schedules are 
                                                                       approved by the relevant regulatory body. 
 
 
                                                                  *    easyJet regularly reviews the second-hand market and 
                                                                       has several different options when looking at fleet 
                                                                       exit strategies. Sale and leasebacks facilitate the 
                                                                       exit of aircraft from the fleet by transferring 
                                                                       residual value risk and provides flexibility in 
                                                                       managing the fleet size. 
                                                              ------------------------------------------------------------- 
 

LEGISLATIVE/REGULATORY LANDSCAPE

The airline industry is heavily regulated and there is a continual need to keep well informed and adapt (as required) to any legislative or regulatory changes across the jurisdictions in which easyJet operates.

 
   Risk                                                           Commentary and areas of focus 
   Brand Licence and Major                                          *    Given the size of the shareholding, our major 
   Shareholder                                                           shareholder can influence easyJet's business in 
    *    easyJet has two major shareholders (easyGroup                   relation to actions that require shareholder 
         Holdings Limited and Polys Holdings Limited ) which,            approval. 
         as a concert party, control approximately 15.27% of 
         its ordinary shares. 
                                                                    *    Through regular communications, the risk associated 
                                                                         with our major shareholders remains low and stable. 
    *    easyJet does not own its company name or branding, 
         which is licensed from easyGroup Ltd. The licence 
         includes certain minimum service levels that easyJet 
         must meet to retain the right to use the name and 
         brand. 
 
 
   Risk Owner 
    *    General Counsel and Company Secretary 
                                                                  Potential causes 
                                                                    *    Shareholder activism 
 
 
                                                                    *    Actions of easyGroup or other easyGroup licensees 
                                                               -------------------------------------------------------------- 
                                                                  Potential consequences 
                                                                    *    Eventual loss of the brand licence 
                                                               -------------------------------------------------------------- 
                                                                  Controls and mitigations to prevent or reduce the impact 
                                                                  of the risks 
                                                                   *    Active shareholder engagement programme. 
 
 
                                                                   *    Regular engagement with easyGroup Holdings Limited 
                                                                        alongside other major shareholders. 
 
 
                                                                   *    Representatives from the Board and senior management 
                                                                        take collective responsibility for addressing issues 
                                                                        arising from any activist approach adopted by the 
                                                                        major shareholder. The objective is to address issues 
                                                                        when they arise and anticipate and plan for potential 
                                                                        future activism. 
 
 
                                                                   *    Quarterly meeting of senior representatives from 
                                                                        easyJet and our major shareholders, attended by the 
                                                                        Chief Financial Officer and the Group General Counsel 
                                                                        & Company Secretary, to actively manage brand-related 
                                                                        issues as they arise. 
 
 
                                                                   *    easyJet makes contributions to the joint brand 
                                                                        protection fund. 
                                                               -------------------------------------------------------------- 
 
 
   Risk                                                          Commentary and areas of focus 
   Changing Legal and Regulatory                                   *    The legal and regulatory landscape continues to 
   Landscape                                                            develop in the areas in which easyJet operates. 
    *    Failure to comply with legislation and regulation, 
         such as local consumer laws, new case law or policy 
         changes in relation to customer compensation,             *    The speed of change has increased for both 
         environmental or airport regulation, in the                    legislation and regulation. 
         jurisdictions in which easyJet operates, or data 
         protection/information protection regulations could 
         have an adverse reputational and financial impact.        *    The easyJet General Counsel Office (GCO), that 
                                                                        manages legal and regulatory risks, has developed 
                                                                        over the last year to be more prepared for changes 
   Risk Owner 
    *    General Counsel and Company Secretary 
                                                                   *    Notwithstanding the level of change increasing, this 
                                                                        risk remains stable. 
                                                                 Potential causes 
                                                                   *    New or changes to existing legislation/regulation 
 
 
                                                                   *    Employee/agent ignorance 
 
 
                                                                   *    Rogue employee/agent behaviour 
                                                              -------------------------------------------------------------- 
                                                                 Potential consequences 
                                                                   *    Sustained adverse media coverage 
 
 
                                                                   *    Fines/regulatory sanctions 
 
 
                                                                   *    Reduction in future revenue 
 
 
                                                                   *    Operational disruption 
 
 
                                                                   *    Loss of operating licence 
 
 
                                                                   *    Significant spike in costs 
 
 
                                                                   *    Share price movement 
 
 
                                                                   *    Loss of colleague/customer trust 
                                                              -------------------------------------------------------------- 
                                                                 Controls and mitigations to prevent or reduce the impact 
                                                                 of the risks 
                                                                  *    Compliance framework including, but not limited to, 
                                                                       policies, procedures, and mandatory training 
                                                                       programmes. 
 
 
                                                                  *    easyJet has an in-house team of legal and regulatory 
                                                                       experts to advise on legal issues and developments, 
 
 
                                                                  *    and to assist the business in interpreting any formal 
                                                                       regulatory requirements. Where appropriate, this 
                                                                       expertise is supplemented with specialist external 
                                                                       support relevant to a specific discipline 
 
 
                                                                  *    or jurisdiction. 
 
 
                                                                  *    Panel of external legal advisers, both in the UK and 
                                                                       in key easyJet markets, is briefed to keep easyJet 
                                                                       informed of any changes or new legislation and to 
                                                                       assist easyJet in developing appropriate responses to 
                                                                       such legislation. 
 
 
                                                                  *    easyJet influences future and existing policy and 
                                                                       regulations which affect the airline industry through 
                                                                       several different channels, including working with 
                                                                       relevant industry bodies to assist in this. 
 
 
                                                                  *    easyJet adapts to new legislation and regulation, 
                                                                       where possible adapting existing compliance 
                                                                       frameworks (for example mandatory training programmes 
                                                                       and clear policies and associated guidance). 
                                                              -------------------------------------------------------------- 
 

MACRO-ECONOMIC AND GEOPOLITICAL

The airline industry can be sensitive to macro-economic and geopolitical conditions. These risk events can affect our financial performance including supply/demand imbalance, general economic trends, as well as impact of fuel cost, foreign exchange rates, and counterparty performance.

 
   Risk                                                           Commentary and areas of focus 
   Supply/Demand Imbalance                                         *    Covid-19 has impacted the aviation sector by 
    *    easyJet's success in the highly competitive European           suppressing demand and creating opportunities for 
         short-haul aviation market is built on our key                 both existing and local start up operators. 
         competitive advantages: our network, cost base, bran 
   d, 
         digital innovation, and efficient and robust capital      *    Consolidation creates a more challenging environment 
         structure.                                                     with fewer but stronger airlines. 
 
 
   Risk Owner                                                      *    As the aviation sector emerges from the pandemic, 
    *    Chief Commercial Officer                                       customers may favour value and low fares over brand 
                                                                        loyalty. 
 
 
                                                                   *    easyJet has emerged as a stronger airline with the 
                                                                        ability to respond to rapidly changing market 
                                                                        conditions, having developed industry-leading agility 
                                                                        to add new capacity and pivoting our schedule to 
                                                                        capitalise on shifts in demand. 
 
 
                                                                   *    Despite increased competition, our enhanced 
                                                                        scheduling capabilities and developing product and 
                                                                        ancillary offering results in this risk improving . 
                                                                  Potential causes 
                                                                   *    Increased capacity 
 
 
                                                                   *    Industry consolidation 
 
 
                                                                   *    Increased competition from other airlines and 
                                                                        transport providers 
 
 
                                                                   *    Government interventions 
 
 
                                                                   *    Fall in consumer demand (including but not limited to 
                                                                        macro-economic conditions and environmental concerns) 
 
 
                                                                   *    Internal growth plans 
                                                               -------------------------------------------------------------- 
                                                                  Potential consequences 
                                                                    *    Loss of market positions (relative market share) 
 
 
                                                                    *    Pressure on margins 
 
 
                                                                    *    Adverse financial position 
 
 
                                                                    *    Share price movement 
                                                               -------------------------------------------------------------- 
                                                                  Controls and mitigations to prevent or reduce the impact 
                                                                  of the risks 
                                                                   *    Enhancements to our commercial organisation to 
                                                                        provide even further focus on existing and new 
                                                                        initiatives to optimise the revenue position. 
 
 
                                                                   *    Weekly trading meeting to review performance - 
                                                                        attended by senior managers, including members of the 
                                                                        AMB. 
 
 
                                                                   *    Relentless focus on maintaining easyJet's competitive 
                                                                        advantages through network positioning and brand. 
 
 
                                                                   *    The Network Development Forum, a cross-functional 
                                                                        panel of senior managers, including members of the 
                                                                        AMB, approves the allocation of assets around the 
                                                                        network in the context of expected market conditions. 
 
 
                                                                   *    Competitor and consolidation activity is monitored in 
                                                                        detail by the Network team, enabling strategic 
                                                                        decision making on key market positions. 
 
 
                                                                   *    Fleet framework arrangements, together with the 
                                                                        Group's leasing policy, provide easyJet with 
                                                                        significant flexibility in respect of scaling the 
                                                                        fleet according to business requirements. 
 
 
                                                                   *    Dynamic planning and capacity management process to 
                                                                        manage supply and demand fluctuations. 
                                                               -------------------------------------------------------------- 
 
 
   Risk                                                            Commentary and areas of focus 
   Volatility in Financial                                          *    Through Covid-19 easyJet's operational exposures 
   Markets                                                               reduced. Hedging positions were managed through this 
    *    easyJet is exposed to a variety of financial markets,           time so that at any time hedges became more than 100% 
         volatility in which could give rise to adverse                  of exposures, the excess was closed out. Any new 
         pressure on the cash flows of the Group.                        hedging activity was reduced due to uncertainty in 
                                                                         exposures. This approach was approved by the Finance 
                                                                         Committee. 
   Risk Owner 
    *    Chief Financial Officer 
                                                                    *    Due to the additional foreign currency debt brought 
                                                                         onto balance sheet, easyJet has become more exposed 
                                                                         to FX revaluation through the P&L. Hedging this full 
                                                                         risk would have been costly and would have added more 
                                                                         volatility to the liquidity position. It was 
                                                                         therefore approved by the Finance Committee that 
                                                                         easyJet would accept some P&L volatility, in exchange 
                                                                         for a better managed liquidity position. 
 
 
                                                                    *    Hedging positions are maintaining a stable position 
                                                                         of jet fuel price. However balance sheet revaluations 
                                                                         are increasing foreign exchange risk. 
                                                                   Potential causes 
                                                                     *    Market price risk: volatility in jet fuel prices, 
                                                                          foreign exchange rates, carbon prices, inflation 
                                                                          rates or interest rates 
 
 
                                                                     *    Counter-party risk: default of counter parties used 
                                                                          for depositing surplus cash and hedging 
 
 
                                                                     *    Liquidity risk: inability to raise funds when 
                                                                          required 
                                                                -------------------------------------------------------------- 
                                                                   Potential consequences 
                                                                     *    Insufficient cash to meet financial obligations as 
                                                                          they fall due and/or the inability to fund the 
                                                                          business when needed leading to insolvency 
 
 
                                                                     *    Significant increase in costs 
                                                                -------------------------------------------------------------- 
                                                                   Controls and mitigations to prevent or reduce 
                                                                    the impact of the risks 
                                                                     *    The Finance Committee (a committee of the plc Board) 
                                                                          oversees the Group's treasury and funding policies 
                                                                          and activities. 
 
 
                                                                     *    Treasury policy sets out plc Board approved 
                                                                          strategies for market price risk management, 
                                                                          counter-party credit risk management and liquidity 
                                                                          risk management. Monthly reporting on all treasury 
                                                                          activity including reporting on compliance with 
                                                                          treasury policy. 
 
 
                                                                     *    Maintaining a liquidity buffer supported by cash and 
                                                                          a business interruption insurance policy. 
 
 
                                                                     *    Ability to access diverse sources of funding to 
                                                                          support liquidity requirements. 
 
 
                                                                     *    Rolling hedging programmes on jet fuel and foreign 
                                                                          exchange market price exposure. 
                                                                -------------------------------------------------------------- 
 

PEOPLE

Having the right people is a key part of Our Plan. In today's environment, we need to create an inclusive and energising environment that attracts the right people and inspires everyone to learn and grow

 
   Risk                                                            Commentary and areas of focus 
   Industrial Action                                                *    Highly constructive relationships with our trade 
    *    easyJet, and the aviation industry in general, has a            union partners, works councils, and our people have 
         significant number of employees who are members of              allowed the business to adapt throughout 2021 and 
         trade unions.                                                   position the business to emerge with strength from 
                                                                         the pandemic. 
 
    *    Each of the European countries in which easyJet 
         operates has localised employment terms and                *    Productivity has increased by reducing the number of 
         conditions. As such its pilots, crew and engineers              crew per aircraft. 
         are members of 21 trade unions across seven 
         countries. There are also an additional seven 
         consultative bodies including five Works Councils and      *    Sustainable improvements have been made using 
         a European Works Council.                                       part-time and seasonable contracts, which were agree 
                                                                   d 
                                                                         with our union partners. 
   Risk Owner 
    *    Group People Director 
                                                                    *    Agreements with our union partners have been made 
                                                                         throughout the last year, with routine seasonal 
                                                                         recruitment taking place to ensure the operation is 
                                                                         ready to meet demand. This risk remains stable. 
                                                                   Potential causes 
                                                                     *    Adverse employee experience 
 
 
                                                                     *    Changes to terms and conditions 
 
 
                                                                     *    Political unrest 
                                                                ------------------------------------------------------------- 
                                                                   Potential consequences 
                                                                     *    Sustained adverse media coverage 
 
 
                                                                     *    Operational disruption 
 
 
                                                                     *    Significant spike in costs 
 
 
                                                                     *    Reduction in future revenue 
 
 
                                                                     *    Share price movement 
 
 
                                                                     *    Loss of colleague/customer trust 
                                                                ------------------------------------------------------------- 
                                                                   Controls and mitigations to prevent or reduce 
                                                                    the impact of the risks 
                                                                     *    easyJet seeks to maintain positive working 
                                                                          relationships with all trade unions and other 
                                                                          representative bodies and has a framework in place 
                                                                          for consulting and engaging with trade unions and 
                                                                          consultative bodies. 
 
 
                                                                     *    In the event of industrial action or expected 
                                                                          disruption, easyJet has processes to mitigate the 
                                                                          impact to our operations. The Operations department 
                                                                          also has specific procedures to deal with such 
                                                                          events. 
 
 
                                                                     *    Adoption of innovative part-time working patterns. 
                                                                ------------------------------------------------------------- 
 
 
   Risk                                                         Commentary and areas of focus 
   Talent Acquisition and Retention                               *    Retention of critical talent continues to be a risk 
    *    In today's shifting environment, we need to place             and is proactively managed, particularly given the 
         even more focus on recruiting the right people and            continued uncertainty and challenge of our industry 
         building the right talent.                                    and our inability to offer compelling short-term 
                                                                       financial reward. 
 
   Risk Owner 
    *    Group People Director 
                                                                Potential causes 
                                                                  *    Uncompetitive remuneration packages 
 
 
                                                                  *    Lack of career progression 
 
 
                                                                  *    Outdated ways of working 
                                                             -------------------------------------------------------------- 
                                                                Potential consequences 
                                                                  *    Sustained inability to deliver key strategic 
                                                                       initiatives 
                                                             -------------------------------------------------------------- 
                                                                Controls and mitigations to prevent or reduce 
                                                                the impact of the risks 
                                                                 *    Creation of retention programme for the 2022 
                                                                      financial year co-sponsored by HR Director, M&A and 
                                                                      People Development and Reward Director. 
 
 
                                                                 *    Projects making up the programme include: 
 
 
                                                                o Leadership and Management Capability Development 
                                                                o Talent Development Programme 
                                                                o Inclusion & Diversity 
                                                                o Employee Value Proposition 
                                                                o Wellbeing Framework 
                                                                o Recognition Principles and Platform 
                                                                o Reward Approach 
                                                                 *    Hybrid working across our office-based communities 
                                                                      that support new ways of working with the right 
                                                                      policies, processes, and technology to improve the 
                                                                      employee experience. 
 
 
                                                                 *    Quarterly engagement survey across all communities to 
                                                                      gain insight on employee sentiment. 
                                                             -------------------------------------------------------------- 
 

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END

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December 10, 2021 05:01 ET (10:01 GMT)

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