Carrefour group and La Poste group join forces in home delivery in France
23 Gennaio 2018 - 12:00PM
Business Wire
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The Carrefour (Paris:CA) and La Poste groups announce today
the signing of a partnership to accelerate the development, on a
national scale, of home delivery services for food and non-food
shopping, for the benefit of consumers. This partnership is part of
the priorities of the “Carrefour 2022” plan, presented today by
Alexandre Bompard, Chairman and CEO of the Carrefour Group, whose
aim is to accelerate the group’s digital transformation by
developing an omni-channel system of reference.
Carrefour Livraison Express to reach 15
cities at end 2018
After successful roll-out in Paris and its immediate
surroundings, followed by Lyon, Bordeaux, Toulouse and Montpellier,
the Carrefour and La Poste groups will deploy the Carrefour
Livraison Express service in 10 new cities in 2018:
Clermont-Ferrand, Dijon, Grenoble, Lille, Nancy, Nantes, Nice,
Reims, Rennes and Strasbourg. This one-hour delivery service has
been operated, since its creation in 2016, by Stuart, a subsidiary
of the La Poste group specialized in urgent urban deliveries.
A new delivery service from Carrefour
Drive
On the back of their successful cooperation for Carrefour
Livraison Express, the two groups have decided to launch this year
a new delivery service from Drive Carrefour (hypermarkets and
supermarkets). This service will be tested in 2018 in two pilot
cities. Delivery will also be operated by Stuart.
The density of the La Poste network and of Carrefour stores is
an opportunity to deploy home delivery services nationwide, with La
Poste providing Carrefour with expertise in last-mile management to
simplify the lives of customers of the food retail group and offer
them a broader range of services.
Carrefour Livraison Express at a
glance
Launched in 2016 in Paris and its immediate surroundings (Neuilly,
Levallois, Malakoff, Vanves and Bagnolet), Carrefour Express
Delivery was extended in 2017 to Lyon, Bordeaux, Toulouse and
Montpellier. It is an ultra-fast delivery service, which allows
home delivery of online purchases within one hour. Thanks to
Carrefour's "Livraison express" app, the customer draws up his
shopping list from a wide range of food SKUs (fresh food, groceries
...) and some everyday non-food SKUs (hygiene, beauty, hardware
products...). Customers choose their delivery window (30 minutes)
and the delivery is invoiced at a fixed price of €4.90, with no
minimum purchase amount The delivery is operated by Stuart, a
subsidiary of the La Poste group specializing in urgent urban
deliveries by bicycle or cargo bikes from Carrefour Market and
Carrefour City stores.
About Carrefour
A global leader and the reference in food retail, Carrefour
operates more than 12,000 stores and e-commerce sites in more than
30 countries. Carrefour is a multi-local, multi-format and
omni-channel retail Group that employs more than 384,000 people
worldwide and generated total sales of 103.7 billion euros under
its banners in 2016. Every day, Carrefour welcomes 13 million
customers around the world and is actively committed to quality and
to more sustainable trade. The Group's Corporate Social
Responsibility worldwide approach is built on three pillars:
fighting against waste in all its forms, protecting biodiversity
and working alongside the company's partners. For more information:
www.carrefour.com, @CarrefourGroup
About Le Groupe La Poste
A wholly state-owned public limited company, Le Groupe La Poste
is structured around five core business units:
Services-Mail-Parcels, La Banque Postale, Network La Poste,
GeoPost, and Digital Services. The Group operates out of 40
countries in four continents. La Poste's 17,000 postal retail
outlets make it France's leading local business network, serving
1.6 million customers every day. Every year, La Poste delivers
23.265 billion items worldwide (letters, printed advertising media
and parcels), 6 days a week. In 2016, the Group generated €23.294
billion in revenues (22.4% from outside France) and had a headcount
of more than 250,000. In its strategic plan – "La Poste 2020:
conquering the future" strategic plan, La Poste has set itself the
objective of stepping up its transformation with the active
expansion into new regions. With its goal of becoming the leading
company in local personal services, for everyone, everywhere, every
day, La Poste is committed to making life simpler for all.
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