CHERRY HILL, N.J., Aug. 14, 2018 /PRNewswire/ -- TD Auto
Finance (TDAF), a subsidiary of TD Bank, America's Most Convenient
Bank®, received the Highest score in Dealer Satisfaction
with Floor Planning, according to the 2018 J.D. Power U.S. Dealer
Financing Satisfaction StudySM.
TDAF achieved a score of 994 in the Floor Planning segment of
the Study, 59 points ahead of the industry average. Dealers
evaluate their experience in three key areas and TDAF achieved the
highest score in the following factors: relationship; floor plan
portfolio management; and finance provider credit line.
"Floor Plan is a cornerstone of our national growth strategy in
automotive and these results indicate that we're on the right
track," said Greg Braca, President
and Chief Executive Officer, TD Bank. "I'd like to thank all of the
dealers that provided us with the opportunity to respond to their
feedback. Our vision is to Be the Better Bank and the team
is excited to see how we can leverage these insights to provide
even greater value to our dealers."
The J.D. Power Dealer Finance Satisfaction Study profiles dealer
satisfaction with auto finance providers in four segments of
lenders: Non-Captive, Captive Mass Market, Captive Luxury Market
and Floor Plan. Dealers also evaluated TDAF in the Retail Credit –
Non-Captive segment and TDAF received a score of 917, exceeding the
industry average by 97 points.
"We recently expanded the Floor Plan offering nationwide and
we're pleased our customers see value in what we are delivering,"
said Andrew Stuart, President and
Chief Executive Officer, TD Auto Finance. "The Floor Plan
product is a vital piece of a dealer's business and it's especially
exciting to see high scores in the relationship components of the
Study that reflect TDAF's focus on the Dealer Experience."
About TD Bank, America's Most Convenient
Bank®
TD Bank, America's Most Convenient Bank, is
one of the 10 largest banks in the U.S., providing more than 9
million customers with a full range of retail, small business and
commercial banking products and services at more than 1,200
convenient locations throughout the Northeast, Mid-Atlantic, Metro
D.C., the Carolinas and Florida.
In addition, TD Bank and its subsidiaries offer customized private
banking and wealth management services through TD
Wealth®, and vehicle financing and dealer commercial
services through TD Auto Finance. TD Bank is headquartered in
Cherry Hill, N.J. To learn more,
visit www.tdbank.com. Find TD Bank on Facebook at
www.facebook.com/TDBank and on Twitter at
www.twitter.com/TDBank_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank
Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services
company in North America. The
Toronto-Dominion Bank trades on the New
York and Toronto stock
exchanges under the ticker symbol "TD". To learn more, visit
www.td.com.
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SOURCE TD Bank