TIDMRM.

RNS Number : 8317B

RM PLC

04 February 2020

4 February 2020

RM plc

Preliminary Results for the year ended 30 November 2019

Steady progress and continued international momentum

RM plc ("RM"), a leading supplier of technology and resources to the education sector, reports its final results for the year ended 30 November 2019.

Highlights

-- Revenue up 1% as a good performance in the technology divisions offset a more challenging year in RM Resources and the adverse effects of the adoption of IFRS15

-- International revenue growth of 18% driven primarily by new wins and the development of existing clients in RM Results

-- Acquisition of e-testing company, SoNET, to augment our software capability to enable full end-to-end digital assessment

   --      Adjusted* operating profits increased 1% as operating margins remained stable at 12.4% 
   --      Adjusted* diluted earnings per share grew 2% to 26.4p 
   --      Net debt increased to GBP15m following the funding of the acquisition 
   --      Full year paid and proposed dividend increased by 5% to 8.00p 
 
 GBPM                                2019**    2018**   Variance 
 
   Revenue                            223.8     221.0        +1% 
 
   Adjusted* operating profit          27.6      27.5        +1% 
 
   Adjusted* operating profit 
   margin                             12.4%     12.4% 
 
 Adjusted* profit before 
  tax                                  26.6      26.0        +3% 
 
   Statutory profit after tax          19.1      16.9       +13% 
 
   Adjusted* diluted EPS              26.4p     25.8p        +2% 
 
   Paid and proposed dividend*** 
   per share                           8.00      7.60        +5% 
                                   --------  --------  --------- 
 
   Net debt                            15.0       5.8 
 
   Pension deficit                      6.0       2.3 
                                   --------  --------  --------- 
 

Commenting on the results, David Brooks, Chief Executive of RM, said:

"This has been a solid year for RM. Revenue and operating profit have been underpinned by a stronger underlying performance from our two technology divisions which have offset a challenging year in our Resources division.

We have continued to make good progress strategically including the acquisition of SoNET. SoNET enables us to provide end-to-end digital assessment in this growing market.

In the year ahead, we are well placed to address the market opportunities across each of our divisions."

Notes to Editors:

RM plc is a leader in the education sector, providing support throughout the stages of education with its three focused divisions:

-- RM Resources is an established provider of education resources for early learning centres, primary schools and secondary schools across the UK and internationally. Our brands, TTS and Consortium, develop and supply resources to help bring the curriculum to life for teachers and students.

-- RM Results is a world-leading provider of e-assessment services, enabling e-marking, e-testing and the management and analysis of educational data. RM Results provides the technology to allow approximately 15 million exams to be taken each year, working with prominent exam providers, professional bodies, universities and governments.

-- RM Education is a market-leading supplier of ICT software and technology services in the UK. It enables schools to save time and money, create a secure environment and enhance teaching and learning.

* Adjusted operating profit is before the amortisation of acquisition related intangible assets; GMP pension equalisation costs on defined benefit schemes; acquisition related costs; exceptional property related items and restructuring costs.

** Results for 2019 have been presented following adoption of the accounting standard, IFRS15. The prior year results have not been restated to reflect the new accounting standard.

*** The expected timetable for the final dividend and Annual General Meeting is as follows:

 
 Ex-dividend date for 2019 final dividend   12th March 2020 
 Record date for 2019 final dividend        13th March 2020 
                                           ----------------------------- 
 AGM                                        26th March 2020 at 11.30a.m. 
                                           ----------------------------- 
 Payment of 2019 final dividend             24th April 2020 
                                           ----------------------------- 
 References to times are to Greenwich Mean Time. If any of the 
  above times or dates should change, the revised times and/or 
  dates will be notified to shareholders by an announcement on 
  a Regulatory Information Service. Payment of the 2019 final 
  dividend is subject to the approval by shareholders. 
 

Presentation and live webcast details

A webcast for analysts and investors will be held today at 9.00am.

The audio and slide presentation will be webcast live and on demand at the following website: https://www.investis-live.com/rmplc/5e2575830a12d41100fabda5/dpdp

The webcast will also be accessible via a live conference call:

Dial-in (UK): 020 3936 2999

Dial-in (all other locations): +44 20 3936 2999

Conference password: 070394

 
 Contacts 
  RM plc                           Headland Consultancy 
 David Brooks, Chief Executive   Stephen Malthouse 
  Officer                         Abena Affum 
  Neil Martin, Chief Financial    0203 805 4844 
  Officer 
  08450 700 300 
 

Strategic Report

Chairman's statement

Performance

In 2019, there was marginal growth in each of revenue, adjusted operating profit and adjusted earnings per share. Net debt at year end was GBP15m after funding the acquisition of the digital assessment software company, SoNET Systems.

RM Resources experienced a challenging year with revenue and profit down, primarily as a result of constrained trading in the UK. Progress continues on the consolidation of five distribution centres into a single automated facility which is expected to be completed by the end of 2021. This project will deliver meaningful operational and financial benefits.

RM Results delivered a strong performance. The revenue and profit growth has been driven by new client wins and enhanced business from existing customers. The acquisition of SoNET during the year brings new technology to the division, allowing it to offer end-to-end digital assessment for the developing demand for online testing and marking of exams.

RM Education revenue growth was driven by a good performance in the Services business. Profit grew strongly, benefiting from management focus on cost efficiency alongside the increased revenue and some one-time benefits.

The Board

Paul Dean has been appointed as of 4 February 2020 and will assume the Chairmanship of the Audit Committee on his appointment. Deena Mattar will retire as a Director later in 2020 having completed 9 years of service as a Director.

Dividend

The Board is recommending a final dividend of 6.0 pence per share which would constitute, at 8.0 pence per share in total, an increase of 5% over the prior year.

Outlook

RM enters 2020 in a sound position and continues to have good cash generative characteristics. The Group remains committed to delivering long term sustainable growth.

John Poulter

Chairman

3 February 2020

Chief Executive Officer's statement

In 2019 we made strong progress in our two technology divisions, RM Results and RM Education, while our resources business, RM Resources, continued to see challenging trading. Overall revenue and adjusted operating profit both increased modestly and statutory profit after tax increased more strongly. International revenue across the Group grew well again.

Operating Review

RM Resources had a challenging year of trading, particularly in the UK. This included declining legacy revenues from the planned closure of indirect channels and the focus away from non-education resources. Revenue in the UK was lower than last year, but in-line with the wider UK competitive market decline. International revenues, after a very strong 2018, grew marginally year-on-year.

During 2019, we continued the programme to consolidate the current estate of five distribution centres to a single, automated centre. As well as consolidating the division's head office, planning permission has been granted for the new distribution centre and the lease agreement with our development partners has been signed. We are planning to complete the transition to a single automated distribution centre by the end of 2021.

The TTS brand grew in the UK and outperformed the wider UK competitor market set benefitting from its differentiated brand position and own-developed product portfolio. The Consortium brand declined more than this benchmark with trading impacted by some integration issues and the loss of a key customer framework towards the end of the year. The long term strategy for this division remains unchanged as we continue to focus on improving operational efficiency and investing in our differentiated products to drive growth in the UK and international markets.

RM Results had a strong year of revenue growth. This included good organic growth on the back of new client wins and existing customer growth.

In June 2019, we acquired SoNET Systems Pty Ltd ("SoNET"). Headquartered in Melbourne, Australia, SoNET provides Software as a Service platforms principally to the education and government sectors. SoNET's e-testing software augments our existing e-marking capability. This acquisition is enabling RM Results to offer full end-to-end digital assessment services in the online testing and marking of exams to both existing and new customers. The addition of this technology is starting to open new market opportunities and accelerate the growth of the RM Results division.

The pipeline of opportunities for RM Results continues to be strong going into 2020.

Adjusted operating profit in RM Education grew strongly in 2019. Revenue was also up, primarily driven by new customer contracts and increased spend from existing customers. In the year we signed a contract with the UK's largest multi-academy trust to deliver IT managed services to all their schools and help them with their journey to the cloud. Customer renewal rates remained high and in the year we continued to look for opportunities to move processes to our off-shored team in India. Moving forward we see an opportunity to sharpen our approach to the market by focusing on the software offerings separately from the services and infrastructure propositions.

Our Strategic Themes

At the beginning of 2019, on the back of a trend of improved margins and good cash generation we mapped out a set of four strategic themes. We believe these themes will enable the Group to deliver long-term shareholder value. The themes are:

   1.     Intellectual property ("IP") and technology development 
   2.     International growth 
   3.     Innovate with our customers 
   4.     Efficiency and simplicity 

We will consider the potential to accelerate these strategic themes through acquisitions where appropriate.

Below we define further what we mean by each of the four strategic themes and map out where we see these themes meeting growth opportunity.

   1.    IP and technology development 

RM is focused exclusively on the education market and therefore we have a depth of understanding and expertise. Across all three divisions we have market leading IP. We continue to increase our investment in developing our own IP and our product development capability.

An example opportunity

There's strong growth in technology being used in high stakes assessment globally. Education policy makers in countries around the world are looking to digitise their exams systems and move away from relying on paper solutions, leading to quality and reliability improvements.

Our approach

Provide customers with an end-to-end digital assessment offering where the complete exam life-cycle can be delivered without paper.

Evidence of progress

The acquisition of SoNET, in the second half of 2019, has accelerated our ability to bring end-to-end digital assessment to the market. On the back of this, we have been successful in being awarded preferred bidder status with our first new customer, delivering end-to-end digital assessments seamlessly in an integrated platform.

   2.    International growth 

RM's international business grew by 18% in 2019 and has doubled in the last 4 years. We are continuing to invest in our international sales and marketing capability as well as taking our best existing IP to overseas markets.

An example opportunity

The trend is growing in international education systems to include coding and programming within their early years and primary school curriculum.

Our approach

We have developed our own unique range of programmable floor robots that are the perfect starting point for teaching control, directional language and coding.

Evidence of progress

Sales of our robotics range drove an increase of sales of Resources products through international distributors by 17% in 2019.

   3.    Innovate with our customers 

Many of our customers across the Group are long-standing. We will continue to look for ways to help them challenge their business processes and learning environments and see how we can use technology solutions to make it as easy as possible to do business with us.

An example opportunity

In England, the government is urging schools to turn into academies and move away from local authority control. Groups of academies are forming into multi-academy trusts (MATs). As these MATs grow, they are increasingly buying products and services centrally for all of their schools.

Our approach

We can provide improved quality of service and savings to MATs who are prepared to buy the ICT across all their schools under a central contract. The largest benefits come when we provide the MAT with a fully IT managed service. Our national footprint means we can offer this to the smallest and largest of MATs.

Evidence of progress

In 2019, we signed a contract with the UK's largest MAT to provide a full IT managed service to all their schools. This service includes moving much of the ICT delivery in their schools to the cloud. It helps underpin their approach to collaboration across academies and provides them with significant savings that they can redistribute to teaching and learning priorities.

   4.    Efficiency and simplicity 

Our customers continue to need to save money and are always looking for more cost effective ways of doing things; therefore RM needs to continue to drive cost out and be as efficient as possible. We will continue to look for ways of successfully automating and offshoring processes across the Group. We will also invest to simplify our business processes, improve efficiencies, rationalise inventory and consolidate our supply chain.

An example opportunity

Following the acquisition of Consortium, our Resources division has five separate distribution centres that service our customers in the UK and internationally. This footprint of warehouses is costly and inefficient.

Our approach

We are running a programme to consolidate our distribution centres from five to a single, automated facility in the East Midlands. This will lead to significant cost savings and an improved service to our customers.

Evidence of progress

In 2019, we committed the investment and initiated the programme to consolidate our warehouse estate. This included moving to four centres ahead of schedule, gaining planning permission for the new site, signing the lease with the developer and choosing the automation partner for the new facility.

Workforce

Average Group headcount for the year was 2,011 (2018: 1,936), which is comprised of 1,811 (2018: 1,750) permanent and 200 (2018: 186) temporary or contract staff, of which 1,239 (2018: 1,257) were located in the UK, 754 (2018: 679) in India and 18 in Australia.

At 30 November 2019, headcount was 1,983 (2018: 1,952). The following table sets out a more detailed summary of the permanent staff employed as at 30 November 2019:

 
                                         Male          Female 
 Executive Directors                     2 (100%)      0 (0%) 
 Senior Managers (excluding Executive 
  Directors)                             41 (75%)      14 (25%) 
 All employees                           1,106 (61%)   711 (39%) 
 

The Group is committed to offering equal employment opportunities and its policies are designed to attract, retain and motivate the best staff regardless of gender, sexual orientation, race, religion, age, disability or educational background. The Group gives proper consideration to applications for employment when these are received from disabled persons and will employ them in posts whenever suitable vacancies arise. Employees who become disabled are retained whenever possible through retraining, use of appropriate technology and making available suitable alternative employment.

The Group encourages the participation of all employees in the operation and development of the business and has a policy of regular communications. The Group incentivises employees and senior management through the payment of bonuses linked to performance objectives, together with the other components of remuneration detailed in the Remuneration Report.

The Group has a wide range of other written policies designed to ensure that it operates in a legal and ethical manner. These include policies related to health and safety, 'whistle blowing', anti-bribery and corruption, business gifts, anti-harassment and bullying, equal opportunities, grievance, career planning, parental leave and systems and network security. All of RM's employment policies are published internally.

The Corporate Governance Report sets out the Company's Diversity Policy.

RM India

As at 30 November 2019, RM's operation in Trivandrum accounted for 38% of Group headcount (2018: 38%).

The Indian operation provides services solely to RM Group companies. Activities include software development, customer and operational support, back office shared service support (e.g. customer order entry, IT, finance and HR) and administration.

Environmental Matters

The Group's impact on the environment, and its policy in relation to such matters, are noted in the Directors' Report.

Principal and Emerging Risks and Uncertainties

The management of the business and the execution of the Company's strategy are subject to a number of risks. The Company has a structured approach to the assessment and management of risks. A detailed risk register is maintained, in which risks are categorised under the following categories: political, strategic, operational and financial. The full register is reviewed at least annually by each division to ensure that the risks that could potentially affect each division are properly captured. The register also includes a summary of the steps taken to manage or mitigate against those risks and the person or people responsible for the relevant actions. This register is then consolidated and Group-wide risks added, to ensure that the register covers the entire Group's operations. This is then reviewed by the Executive Committee, the Audit Committee and the Board. As such, the Board confirms that it has carried out a robust assessment of the principal and emerging risks facing the Group and appropriate processes have been put in place to monitor and mitigate them. Further details are also set out in the Corporate Governance Report.

The key business risks for the Group are set out in the table below.

 
Risk and categorisation  Description and likely          Mitigation 
                          impact 
-----------------------  ------------------------------  ---------------------------------------- 
Public policy            The majority of RM's            The Company reviews the education 
 (Political Risk)         business is funded              policy environment by regular 
                          from UK government              monitoring of policy positions 
                          sources. Changes                and by building relationships 
                          in political administration,    with education policy makers. 
                          or changes in policy 
                          priorities, might               The Group's three divisions 
                          result in a reduction           have diverse revenue streams 
                          in education spending,          and product/service offerings. 
                          leading to a decline 
                          in market size.                 The Company's strategy is to 
                                                          focus on areas of education 
                          UK government funding           spend which are important to 
                          in the education                meet customers' objectives. 
                          sector is constrained           Where the revenue of an individual 
                          by fiscal policy.               business is in decline, management 
                                                          seeks to ensure that the cost 
                          Global economic conditions      base is adjusted accordingly. 
                          might result in a 
                          reduction in budgets 
                          available for public 
                          spending generally 
                          and education spending 
                          specifically in the 
                          area in which RM 
                          specialise. 
-----------------------  ------------------------------  ---------------------------------------- 
Education practice       Education practices             The Company maintains knowledge 
 (Political Risk)         and priorities may              of current education practice 
                          change and, as a                and priorities by maintaining 
                          result, RM's products           close relationships with customers. 
                          and services may 
                          no longer meet customer 
                          requirements, leading 
                          to a risk of lower 
                          revenue. 
-----------------------  ------------------------------  ---------------------------------------- 
Impact of UK's           If there is an adverse          The currency elements of this 
 exit from the            change in the economic          risk is managed through currency 
 European Union           and/or fiscal environment       hedging against exchange rate 
 (Political Risk)         as a result of the              movements, typically 9-12 months 
                          UK's exit from the              into the future. The Group is 
                          EU without a suitable           also working to rebalance its 
                          period for planning             exposure by growing its foreign 
                          and implementation,             currency denominated sales ahead 
                          costs could increase            of its costs to reduce the currency 
                          and/or revenues reduce          imbalance and more naturally 
                          as a result. This               hedge this risk. 
                          could include cost 
                          increases as a result           The Group has also undertaken 
                          of the devaluation              a review of the wider risks 
                          of Sterling.                    associated with the UK's exit 
                                                          from the EU, including in the 
                                                          event of a 'no deal' scenario. 
                                                          The Group is managing the principal 
                                                          risk areas identified and will 
                                                          continue to monitor developments. 
-----------------------  ------------------------------  ---------------------------------------- 
Operational execution    RM provides sophisticated       The Company invests in maintaining 
 (Operational             products and services,          a high level of technical expertise. 
 Risk)                    which require a high 
                          level of technical              Internal management control 
                          expertise to develop            processes are in place to govern 
                          and support, and                the delivery of all projects 
                          on which its customers          (including internal projects), 
                          place a high level              including regular reviews by 
                          of reliance. Any                relevant management. The operational 
                          significant operational         and financial performance of 
                          / system failure                projects, including future obligations, 
                          would result in reputational    the expected costs of these 
                          damage and increased            and potential risks are regularly 
                          costs.                          monitored by management and, 
                                                          as appropriate, the Board. 
                          RM is engaged in 
                          the delivery of large,          The Company has internal policies 
                          multi-year projects,            and procedures across a wide 
                          typically involving             range of areas including bribery 
                          the development and             and corruption, health and safety, 
                          integration of complex          privacy, employment and tax 
                          IT systems, and may             which are regularly monitored 
                          have liability for              and reviewed to ensure we assess 
                          failure to deliver              and take account of higher risks 
                          on time.                        levels and comply with all relevant 
                                                          laws and regulations. 
                          RM's increasing international 
                          business make it 
                          subject to laws in 
                          other countries and 
                          higher risk jurisdictions. 
-----------------------  ------------------------------  ---------------------------------------- 
Data and business        RM is engaged in                The Company has made a commitment 
 continuity               storing and processing          to maintain effective Information 
 (Operational             personal data, where            Security and Business Continuity 
 Risk)                    accuracy, privacy               management systems and achieve 
                          and security are                ISO27001 and ISO22301 certifications 
                          important. Any significant      to demonstrate the robustness 
                          security breach could           and effectiveness of those systems. 
                          damage reputation 
                          and impact future               The Company has a rolling investment 
                          profit streams.                 programme managed by a dedicated 
                                                          security and compliance function 
                          The Group would be              and overseen by the Group Security 
                          significantly impacted          and Business Continuity Committee, 
                          if, as a result of              which reports into the Group 
                          a major incident,               Executive Committee. This programme 
                          one of its key buildings,       covers data integrity and protection, 
                          systems, key supply             defence against external threats 
                          chain partners or               (including cyber risks) and 
                          infrastructure components       business continuity planning. 
                          could not function 
                          for a long period               The Group seeks to protect itself 
                          of time or at a key             against the consequences of 
                          time.                           a major incident by implementing 
                                                          a series of back-up and safety 
                                                          measures. 
 
                                                          The Group has property and business 
                                                          interruption insurance cover. 
-----------------------  ------------------------------  ---------------------------------------- 
People                   RM's business depends           The Company seeks to be an attractive 
 (Operational             on highly skilled               employer and regularly monitors 
 Risk)                    employees. Failing              the engagement of its employees. 
                          to recruit and retain           The Company has talent management 
                          such employees could            and career planning programmes. 
                          impact operationally 
                          on RM's ability to 
                          deliver contractual 
                          commitments. 
-----------------------  ------------------------------  ---------------------------------------- 
Transformation           Issues in implementing          Steering committees are established 
 Risk                     major programs could            for all major programs which 
 (Operational             lead to business                will include a member of the 
 Risk)                    disruption and loss             Executive Committee. A number 
                          of intended benefits.           of mechanisms are in place to 
                                                          monitor the ongoing impact of 
                                                          the various activities, including 
                                                          where appropriate staff consultations 
                                                          and satisfaction surveys, and 
                                                          ongoing customer feedback. 
 
                                                          The Board is kept appraised 
                                                          of the current status of such 
                                                          activities and projects on a 
                                                          regular and ongoing basis. 
-----------------------  ------------------------------  ---------------------------------------- 
Innovation               The IT market and               The Company actively monitors 
 (Strategic Risk)         elements of the education       technology and market developments 
                          resources market                and invests to keep its existing 
                          are subject to rapid,           products, services and sales 
                          and often unpredictable,        methods up-to-date, as well 
                          change. As a result             as seeking out new opportunities 
                          of inappropriate                and initiatives. 
                          technology, product 
                          and marketing choices           The Group works with teachers 
                          or a failure to adopt           and educators to understand 
                          and develop new technologies    opportunities and requirements. 
                          quickly enough, the 
                          Group's products 
                          and services might 
                          become unattractive 
                          to its customer base, 
                          or new market opportunities 
                          missed. 
 
                          The Group's continued 
                          success depends on 
                          developing and/or 
                          sourcing a stream 
                          of innovative and 
                          effective products 
                          for 
                          the education market 
                          and marketing these 
                          effectively to customers. 
-----------------------  ------------------------------  ---------------------------------------- 
Dependence on            The performance of              The Company invests in maintaining 
 key contracts            the RM Education and            a high level of technical expertise 
 (Strategic Risk)         RM Results divisions            and in building effective working 
                          is dependent on the             relationships with its customers. 
                          winning and extension           The Company has in place a range 
                          of long-term contracts          of customer satisfaction programmes, 
                          with government,                which include management processes 
                          local authorities,              designed to address the causes 
                          examination boards              of customers' dissatisfaction. 
                          and commercial customers. 
-----------------------  ------------------------------  ---------------------------------------- 
Pensions                 The Group operates              The Company evaluates risk 
 (Financial Risk)         two defined benefit             mitigation proposals with the 
                          pension schemes in              trustees of these respective 
                          the UK (the "RM Education       Schemes. 
                          Scheme" and the "CARE 
                          Scheme" respectively)           The Platinum Scheme is a multi-employer 
                          both of which are               scheme over which the Company 
                          closed to future                has no direct control. However, 
                          accrual. It also                due to the small number of 
                          participates in a               the Company's employees who 
                          third defined benefit           are in this Scheme, the risk 
                          pension scheme (the             to the Company from this Scheme 
                          "Platinum Scheme").             is limited. 
 
                          Scheme deficits can 
                          adversely impact 
                          the net assets position 
                          of the trading subsidiaries 
                          RM Education Ltd 
                          and RM Educational 
                          Resources Ltd. 
-----------------------  ------------------------------  ---------------------------------------- 
Treasury                 The Group is exposed            The Company regularly monitors 
 (Financial Risk)         to treasury risks               treasury risks. It actively 
                          including fluctuating           looks to create natural currency 
                          exchange rates and              hedges where possible balancing 
                          liquidity.                      foreign currency sales and purchase 
                                                          levels and hedges net balances 
                                                          9-12 months into the future 
                                                          for material imbalances. 
 
                                                          The Company remains cautious 
                                                          with liquidity risk and carefully 
                                                          manages its debt leverage position. 
-----------------------  ------------------------------  ---------------------------------------- 
 

David Brooks

Chief Executive Officer

3 February 2020

Chief Financial Officer's statement

Overview

RM delivered a solid financial performance in 2019 with progress across a number key financial measures. Revenues grew marginally in the year, benefiting from good growth in the two technology divisions which more than offset a decline in RM Resources and a GBP2.4m reduction in revenue associated with the adoption of the IFRS15 accounting standard. Adjusted operating margins were flat year-on-year which delivered a slight improvement in adjusted operating profit which flowed through to higher adjusted profit after tax and an increased adjusted diluted earnings per share. These improvements in adjusted earnings also flowed through to increases in statutory profit after tax as post-tax adjustments were GBP1.5m lower than the prior year. Net debt levels increased in the year to GBP15m following the funding of an acquisition in the second half of 2019. The Group agreed a new three year GBP70m credit facility, with the option to extend for a further two years.

Group Financial Performance

Group revenue increased by 1% to GBP223.8m (2018: GBP221.0m) however this includes the adoption of the new accounting standard, IFRS15, which reduced revenue by GBP2.4m versus the previous accounting standard. The 2018 numbers have not been adjusted for IFRS15 as the modified adoption approach was taken

 
 GBPM                           2019(1)                                2018(1) 
                  Adjusted   Adjustment(2)   Statutory   Adjusted   Adjustment(2)   Statutory 
                 ---------  --------------  ----------  ---------  --------------  ---------- 
 
 Revenue           223.8           -           223.8      221.0           -           221.0 
 
 Operating 
  profit            27.6         (3.5)         24.2        27.5         (4.9)         22.6 
 
 Profit before 
  tax               26.6         (3.5)         23.2        26.0         (5.0)         21.0 
 
 Tax               (4.7)          0.6          (4.1)      (4.7)          0.6          (4.1) 
 
 Profit after 
  tax               21.9         (2.8)         19.1        21.2         (4.3)         16.9 
===============  =========  ==============  ==========  =========  ==============  ========== 
 
 

1. 2019 results reflect the adoption of the new accounting standard IFRS15. Results in the table for 2018 are presented as reported at the time and not restated as RM took the modified approach to adoption. This approach has been taken throughout the narrative below and explanations are provided in the notes to the accounts to highlight the impacts.

2. Adjustments reflect the amortisation of acquisition related intangible assets; acquisition related costs; one time property related items and restructuring costs and costs associated with GMP equalisation. Further details are defined and reconciled in note 5 of the notes to the financial statements

Revenues increased notably in our international markets, up 18% (+GBP4.9m) on the prior year driven by customer development across new and existing customers in RM Results. This international performance was also supported by 5 months of revenue (GBP1.7m) following the acquisition of SoNET, an Australian assessment software company acquired in June 2019.

Adjusted operating profit margins remained flat at 12.4% (2018: 12.4%). Adjusted operating profit increased slightly to GBP27.6m (2018: GBP27.5m). However, this was also impacted by the adoption of IFRS15 which reduced operating profit by GBP1.5m.

In order to provide a better understanding of underlying business performance, some costs are identified as 'adjustments' (2) to underlying business performance. In 2019 these are broken down as follows:

 
 Amortisation charges associated with acquisition   GBP1.6m 
  related intangible assets 
 Acquisition related costs                          GBP0.7m 
 Restructuring costs                                GBP0.8m 
 One time property related items                    GBP0.3m 
 
 Total adjustments(2)                               GBP3.5m 
 

Taking into consideration the adjustments of GBP3.5m (2018: GBP4.9m), statutory operating profit increased to GBP24.2m (2018: GBP22.6m).

The Group generated a statutory profit before tax of GBP23.2m (2018: GBP21.0m) with a net interest charge of GBP1.0m which primarily relates to the Group credit facility.

The total tax charge within the Income Statement for the year was GBP4.1m (2018: GBP4.1m). The Group's tax charge for the year, measured as a percentage of profit before tax, was 17.7% (2018: 19.5%). Statutory profit after tax increased 13% to GBP19.1m (2018: GBP16.9m).

Adjusted diluted earnings per share increased to 26.4 pence (2018: 25.8 pence). Statutory basic earnings per share were 23.2 pence (2018: 20.7 pence) and statutory diluted earnings per share were 23.0 pence (2018: 20.6 pence).

RM generated cash from operations for the year of GBP19.9m (2018: GBP24.2m) which is down on the prior year primarily due to higher inventory levels in RM Resources and utilisation of property and restructuring provisions. This cash generated was utilised to fund the acquisition of SoNET (GBP7.8m) including purchase cost and acquisition-related fees, capital expenditure of GBP6.0m (2018: GBP1.1m), contributions to the defined benefit pension scheme of GBP4.6m in line with the prior year, tax payments of GBP3.6m and dividend cash costs of GBP6.3m which were up 13% on the prior year. As a result, net debt increased to GBP15.0m at the end of the year (2018: GBP5.8m).

RM is currently progressing two large capital projects; consolidation of the existing five distribution centres into a single automated facility and a group-wide IT system implementation. These projects will drive elevated capital expenditure over the next two years, likely to be in excess of GBP20m. A proportion of this spend will be recovered by the subsequent sale of three freehold properties. Both projects are scheduled to conclude by the end of 2021 and deliver good financial and operational benefits.

Dividend

The total dividend paid and proposed for the year has been increased by 5% to 8.00 pence per share (2018: 7.60 pence). This is comprised of the interim dividend of 2.00 pence per share paid in September 2019 and, subject to shareholder approval, a proposed final dividend of 6.00 pence per share. The estimated total cost of ordinary dividends paid and proposed for 2019 is GBP6.6m (2018: GBP6.2m).

The Board is committed to a long-term sustainable dividend policy and the Company has GBP31.9m of distributable reserves, as at 30 November 2019, available to support the dividend policy.

RM plc is a non-trading investment holding company and derives its profits from dividends paid by subsidiary companies. The Directors consider the Group's capital structure and dividend policy at least twice a year, ahead of announcing results and during the annual budgeting process, looking at longer-term sustainability. The Directors do so in the context of the Company's ability to execute the strategy and to invest in opportunities to grow the business and enhance shareholder value.

The dividend policy is influenced by a number of the principal risks identified in the table of 'Principal and Emerging Risks and Uncertainties' set out above which could have a negative impact on the performance of the Group or its ability to distribute profits.

Defined Benefit Pension Schemes ("Schemes")

The Company operates two defined benefit pension schemes ("RM Education Scheme" and "Care Scheme") and participates in a third, multi-employer, defined benefit pension scheme (the "Platinum Scheme"). Both of the RM Education Scheme and the CARE Scheme are closed to future accrual of benefits. As a result of the intended closure of existing warehouses, the Platinum Scheme will become closed to future accrual of benefits. The number of Group employees participating in that scheme is very small and so the impact of that scheme on the Group is limited. A provision has been made this year to reflect additional pension contributions which may be required to close the scheme.

The IAS19 net deficit (pre-tax) across the Group increased by GBP3.7m to GBP6.0m (2018: GBP2.3m) with the Platinum Scheme being in surplus. This increase was caused by an increase in the liabilities of the Schemes driven by lower discount rates albeit the extent was mitigated by a change in mortality and inflation assumptions and the continuing Group deficit recovery plan payments.

The Group deficit recovery plan payments across all schemes in 2019 were GBP4.6m which is in line with the prior year. Following the triennial review at 31 May 2018, the Group agreed with the Trustee of the RM Education Scheme to contribute GBP3.7m per annum until 31 May 2026 and to transfer the remaining GBP7m, held in escrow, into the scheme which was completed in 2019. The triennial valuation date for the Care Scheme was 31 December 2019.

RM Resources

RM Resources revenues decreased by 6% to GBP114.5m (2018: GBP121.6m), in part, driven by a GBP3.5m planned reduction in legacy revenue streams. UK education revenue reduced by 4% and was partially offset by a 2% increase in international revenues.

Divisional adjusted operating profit reduced to GBP13.7m (2018: GBP16.6m) and operating margins decreased to 12.0% (2018: 13.7%). The reduction was driven by lower revenues with operating costs broadly stable. Cost savings and synergy benefits were offset by higher warehouse and distribution costs as a percentage of revenue associated with required changes to staff contract arrangements, and additional spend in ongoing integration activities.

UK

UK education revenues decreased by 4% to GBP90.1m (2018: GBP93.7m). This decline was in line with UK competitive market data representing a difficult economic backdrop driven by continued uncertainty for schools including the announcement of a required increase in teachers' pension funding from 16.5% to 23.6% in 2019. Commitment to fund this pension increase has subsequently been announced by the new government alongside additional school funding of GBP14bn over the next 3 years.

Revenues arising from the TTS brand grew 4% in the UK benefiting from its clearly differentiated position and innovative, own-developed product portfolio. The Consortium brand saw its revenues decline more than the comparative market set as trading was impacted by some integration related issues and the loss of a customer framework at the end of the year. Delivering an improved performance in this division remains a key focus moving forward and a number of actions were taken towards the end of the 2019.

As outlined in 2018, there are a number of legacy revenue streams in which we have either stopped investment or taken the strategic decision to close immediately to improve the longer term position of our core brands. These revenue streams reduced by GBP3.5m in 2019 to GBP2.8m. This included the closure of our UK trade channel, where we sold TTS own-developed products through UK competitors. This should strengthen our RM Resources brand proposition in the longer term. In addition, there were other non-education legacy revenue streams in the Consortium brand which declined by GBP1.2m to GBP2.6m.

The division continues to invest in its online presence and the online channel continues to deliver proportional growth and now makes up over half of UK direct education sales.

International

The international business is made up of two key channels, international distributors, through which we sell own-developed products to over 80 countries, and international English curriculum schools to whom we sell a wider portfolio of education supplies. International revenues increased by 2% to GBP19.5m (2018: GBP19.1m). This was driven by continued growth of our own-developed products through distributor channels, more than offsetting a reduction in international schools revenues, primarily impacted by lower new school build projects in Europe and the Middle East.

RM Results

Revenue increased by 19% on the prior year to GBP37.7m (2018: GBP31.8m), with 59% of the increase from new and existing International customers (including those acquired as part of the acquisition) and 41% from existing UK customers.

Adjusted operating profit increased by 7% on the prior year to GBP8.7m (2018: GBP8.2m), with adjusted operating margins decreasing to 23.2% (2018: 25.6%). The dilution of adjusted operating margin was expected with the adoption of IFRS 15 alongside the impact of the SoNET acquisition which delivered GBP1.7m of revenues with lower operating margins.

RM Results signed a number of new international contracts in the year and is running pilots with several prospective clients, providing a strong pipeline of opportunities for further international growth. The division has also successfully secured several important contract renewals providing a strong platform for future activity and further investment in new product IP. One client has confirmed their intention to insource and formally notified us that they intend to do this at the end of 2020, this has been taken into account in our outlook.

In June 2019, RM acquired SoNET for a consideration of GBP7.3m. SoNET's e-testing software augments RM's existing e-marking capability enabling RM Results to offer full end-to-end digital assessment services in the online testing and marking of exams to both existing and new customers.

The outlook remains positive in the division with the contract performance in 2019, strong pipeline and product investment creating a sound platform on which to deliver long term growth. Progress continues to be made in developing a wider intellectual property portfolio and M&A opportunities will continue to be assessed to look to accelerate strategic progress.

RM Education

Revenues in the division increased by 6% to GBP71.6m (2018: GBP67.6m) driven primarily by the performance of Services including higher hardware sales and related installation services. Adjusted operating margins improved to 14.5% (2018: 11.6%) delivering increased adjusted operating profit of GBP10.4m (2018: GBP7.8m) benefitting from the higher revenues and good operating leverage from lower costs and some one-time benefits.

The division is made up of Services (85% of revenue) and Digital Platforms (15%) and includes a number of legacy services and contracts that are either in contractual run-off, or in which we have stopped continued investment. In 2019, they constituted 4% of revenues (2018; 5%) and are expected to have materially concluded by 2020.

A key focus of the division is to build its annuity revenue offerings which now account for over 65% of the revenue (2018: 70%). This proportion is down slightly on the previous year due to the strong performance in hardware in 2019 and a high level of some legacy contract spend in its final year.

The following divisional metrics exclude the impact of the legacy revenues to show the underlying trends.

Services

The Services offering is primarily the provision of IT outsourcing and associated technology services (managed services) and managed broadband connectivity to UK schools and colleges. Total Services revenues increased by 6% to GBP57.6m (2018: GBP54.3m) with managed services revenues growing 4% to GBP44.7m and connectivity revenues growing 13% to GBP12.9m supported, in part, by higher sales of unbundled IP addresses.

Retention rates in the year for managed outsourced services contracts with schools were circa 90% and in addition, 72 new schools signed managed services contracts in the year (2018: 99 schools) resulting in a 5% growth in outsourced school customer numbers across the year.

Digital Software Platforms

The Digital Software Platform offering covers a number of key cloud-based products such as RM Integris (school management system), RM Unify (authentication and portal system) and RM SafetyNet (internet filtering and safeguarding system) as well as other content, finance and network software offerings. Digital Platforms revenues increased by 4% to GBP10.1m (2018: GBP9.7m) driven by growth in RM Integris and network software. Customer retention rates of core Digital Platform products remain consistent and in excess of 90% in the year.

Impact of UK withdrawal from the European Union

The Company will continue to monitor the evolving situation regarding the UK withdrawal from the EU on 31 January 2019 given the ongoing risk of a no-deal exit at the end of the transition period if no trade deal is agreed.

The Group has European sales of GBP14.3m, of which GBP8.4m relate to physical product sales in RM Resources and GBP5.9m relate to software and services sales in RM Results and RM Education. The Group has undertaken a review of the potential changes resulting from the UK's exit from the EU, including in the event of a 'no deal' scenario. This review focussed on the principal risk areas of customers and markets, supply chain, people, treasury, legal, data and regulation and customs and tax. Following this review, although we believe the likely impact to be unfavourable, we continue to believe that it will not have a materially adverse effect on the Group as a whole, whilst assuming that the UK government does not fundamentally change its approach to education funding and recent commitments for increased school funding. We continue to monitor the evolving nature of the negotiations.

The Group has foreign currency denominated costs that outweigh foreign currency denominated revenues and therefore increased currency volatility creates an exposure. This is primarily attributed to US Dollar and Indian rupee exposure. This risk is managed through currency hedging against exchange rate movements, typically 9-12 months into the future. The Group is also working to rebalance its exposure by growing its foreign currency denominated sales ahead of its costs to reduce the currency imbalance and more naturally hedge this risk over time.

Going Concern

The financial position, cashflows and liquidity position are described in the financial statements and the associated notes. In addition, the notes to the financial statements include RM's objectives, policies and processes for managing its capital, financial risk management objectives, and exposure to credit and liquidity risk. During the year, the Group renegotiated and extended its revolving credit facility. The current facility is for GBP70m with a GBP30m accordion clause, enabling the Group to extend the facility to GBP100m. The facility is committed to June 2022 but has the option of a further two year extension. The associated financial covenants are based on the definition of finance leases prior to the implementation of the new accounting standard, IFRS16 which RM will adopt in financial year 2020. The Group ended the year with a net debt of GBP15.0m which is an increase of GBP9.2m on the prior year end position of GBP5.8m after costs of acquisition and strategic increases in capital expenditure during the year. The average net debt position during the year was GBP24.1m with the highest borrowing point being GBP38.7m.

Having reviewed the future budgets and projections for the business, the principal risks that could impact on the Group's liquidity and solvency over the next 12 months and its current financial position, the Board believes that RM is well placed to manage its business risks successfully and remain in compliance with the financial covenants associated with its borrowings. Therefore, the Board has a reasonable expectation that the Group and Company have adequate resources to continue in operational existence for the foreseeable future, a period of not less than 12 months from the date of this report. For this reason, the Company continues to adopt the going concern basis of accounting in preparing the annual financial statements.

Financial Viability Statement

In accordance with the UK Corporate Governance Code, in addition to an assessment of going concern, the Directors have also considered the prospects of the Group and Company over a longer time period. The period of assessment chosen is three years, which is consistent with the time period over which the Group's medium-term financial budgets are prepared. These financial budgets include Income Statements, Balance Sheets and Cash Flow Statements. They have been assessed by the Board in conjunction with the principal risks of the Group, which are documented within the Principal and Emerging Risks and Uncertainties section above, along with their mitigating actions.

The Board considers that the principal risks which have the potential to threaten the Group's business models, future performance, solvency or liquidity over the three year period are:

1. Public policy risk - UK education policy priority changes or restrictions in government funding due to fiscal policy.

   2.     Operational execution - including: 

a. Major adverse performance in a key contract or product which results in negative publicity and which damages the Group's brand.

b. Delays to key projects where we are investing more significant levels of discretionary capital expenditure.

3. Business continuity - an event impacting the Group's major buildings, systems or infrastructure components. This would include a major incident at one of the RM Resources' main warehouses.

   4.     Strategic risks 
   a.     Loss of a significant contract which underpins an element of a division's activity. 
   b.     Significant reduction in gross margins. 

c. Impact of a 'no-deal' Brexit and resulting possible changes in the fiscal and economic environment

Having assessed the above risks, singularly and in combination, and via sensitivity analysis, the Directors have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the three year period of assessment and are not aware of any reason that viability would be an issue.

Neil Martin

Chief Financial Officer

3 February 2020

 
 CONSOLIDATED INCOME 
  STATEMENT 
 for the year ended 
  30 November 2019 
                                  Year ended 30 November                Year ended 30 November 
                                   2019                                  2018 
                                   Adjusted   Adjustments       Total    Adjusted   Adjustments     Total 
                           Note      GBP000        GBP000      GBP000      GBP000        GBP000      GBP000 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 
 Revenue                    2       223,765             -     223,765     220,977             -     220,977 
 Cost of sales                    (132,140)             -   (132,140)   (129,664)             -   (129,664) 
 Gross profit                        91,625             -      91,625      91,313             -      91,313 
 Operating expenses         2      (63,985)       (3,462)    (67,447)    (63,819)       (4,927)    (68,746) 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 Profit from operations              27,640       (3,462)      24,178      27,494       (4,927)      22,567 
 Other income               3           153             -         153         164             -         164 
 Finance costs              4       (1,155)           (8)     (1,163)     (1,679)          (25)     (1,704) 
                                                           ----------                            ---------- 
 Profit before tax                   26,638       (3,470)      23,168      25,979       (4,952)      21,027 
 Tax                        5       (4,746)           640     (4,106)     (4,734)           634     (4,100) 
 Profit for the year                 21,892       (2,830)      19,062      21,245       (4,318)      16,927 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 
 
 Earnings per ordinary 
  share 
 - basic                    6         26.6p                     23.2p       26.0p                     20.7p 
 - diluted                  6         26.4p                     23.0p       25.8p                     20.6p 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 Paid and proposed 
  dividends per share       7 
 - interim                                                      2.00p                                 1.90p 
 - final                                                        6.00p                                 5.70p 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 

The results for the year ended 30 November 2019 have been presented under IFRS15. The previous year's results have not been restated (see note 16).

Adjustments to results have been presented to give a better guide to business performance (see note 2). All amounts were derived from continuing operations.

 
 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
 for the year ended 30 
  November 2019 
                                                 Year ended      Year ended 
                                                30 November     30 November 
                                                       2019            2018 
                                             Note    GBP000          GBP000 
---------------------------------------     -----  --------  -------------- 
 
 Profit for the year                                 19,062          16,927 
 Items that will not be reclassified 
  subsequently to profit or loss 
  Defined Benefit Pension 
   Scheme remeasurements                     14     (8,033)          15,693 
  Tax on items that will not 
   be reclassified subsequently 
   to profit or loss                         5        1,418         (2,716) 
 Items that are or may be reclassified 
  subsequently to profit or loss 
  Fair value gain on hedged 
   instruments                                        (806)             822 
  Exchange loss on translation 
   of overseas operations                             (211)           (127) 
 Other comprehensive (expense)/income               (7,632)          13,672 
------------------------------------------  -----  --------  -------------- 
 Total comprehensive income                          11,430          30,599 
------------------------------------------  -----  --------  -------------- 
 
 
 CONSOLIDATED BALANCE SHEET 
                                                      At 30 November   At 30 November 
                                                                2019             2018 
                                               Note           GBP000           GBP000 
-------------------------------------------   -----  ---------------  --------------- 
 Non-current assets 
 Goodwill                                                     49,107           45,164 
 Intangible assets                                            23,274           18,465 
 Property, plant and equipment                                 9,183            9,184 
 Defined Benefit Pension Scheme surplus         14               976            1,253 
 Other receivables                              8                939              930 
 Contract fulfilment assets                                    2,193                - 
 Deferred tax assets                            5              3,457            3,385 
                                                              89,129           78,381 
 -------------------------------------------  -----  ---------------  --------------- 
 Current assets 
 Inventories                                                  22,151           17,787 
 Trade and other receivables                    8             31,238           34,878 
 Contract fulfilment assets                                      844                - 
 Held for sale asset                                           1,428                - 
 Tax assets                                                      382              424 
 Cash at bank                                                  5,534            2,634 
                                                              61,577           55,723 
                                                     ---------------  --------------- 
 Total assets                                                150,706          134,104 
--------------------------------------------  -----  ---------------  --------------- 
 Current liabilities 
 Trade and other payables                       10          (51,231)         (54,637) 
 Tax liabilities                                               (117)          (1,600) 
 Provisions                                     12           (1,585)          (5,082) 
 Overdraft                                                   (4,006)          (1,922) 
                                                            (56,939)         (63,241) 
                                                     ---------------  --------------- 
 Net current assets/(liabilities)                              4,638          (7,518) 
--------------------------------------------  -----  ---------------  --------------- 
 Non-current liabilities 
 Other payables                                 10           (3,483)            (283) 
 Provisions                                     12           (3,868)          (2,708) 
 Deferred tax liability                         5            (3,356)          (2,817) 
 Defined Benefit Pension Scheme obligation      14           (6,951)          (3,557) 
 Borrowings                                     11          (16,534)          (6,506) 
                                                            (34,192)         (15,871) 
                                                     ---------------  --------------- 
 Total liabilities                                          (91,131)         (79,112) 
--------------------------------------------  -----  ---------------  --------------- 
 Net assets                                                   59,575           54,992 
--------------------------------------------  -----  ---------------  --------------- 
 
 Equity attributable to shareholders 
 Share capital                                  13             1,917            1,917 
 Share premium account                                        27,080           27,080 
 Own shares                                                  (1,007)          (1,423) 
 Capital redemption reserve                                       94               94 
 Hedging reserve                                               (411)              395 
 Translation reserve                                           (497)            (286) 
 Retained earnings                                            32,399           27,215 
 Total equity                                                 59,575           54,992 
--------------------------------------------  -----  ---------------  --------------- 
 

The results for the year ended 30 November 2019 have been presented under IFRS15. The previous year's results have not been restated (note 16).

 
 CONSOLIDATED STATEMENT 
  OF CHANGES IN EQUITY 
 for the year 
 ended 30 November 
 2019 
                                                               Capital 
                               Share      Share       Own   redemption    Hedging   Translation   Retained 
                             capital    premium    shares      reserve    reserve       reserve   earnings     Total 
                     Note     GBP000     GBP000    GBP000       GBP000     GBP000        GBP000     GBP000    GBP000 
------------------  -----  ---------  ---------  --------  -----------  ---------  ------------  ---------  -------- 
 
 At 1 December 
  2017                         1,890     27,035   (1,406)           94      (427)         (159)      2,848    29,875 
 Profit for 
  the year                         -          -         -            -          -             -     16,927    16,927 
 Other 
  comprehensive 
  income/(expense)                 -          -         -            -        822         (127)     12,977    13,672 
 Total 
  comprehensive 
  income/(expense)                 -          -         -            -        822         (127)     29,904    30,599 
 Transactions 
  with owners 
  of the Company: 
 Shares issued        13          27          -      (27)            -          -             -          -         - 
 Share options 
  exercised                        -         45         -            -          -             -          -        45 
 Share-based 
  payment awards 
  exercised                        -          -        10            -          -             -      (931)     (921) 
 Share-based 
  payment fair 
  value charges                    -          -         -            -          -             -        993       993 
 Deferred Tax 
  on Share-based 
  payments                         -          -         -            -          -             -          2         2 
 Ordinary 
  dividends 
  paid                7            -          -         -            -          -             -    (5,601)   (5,601) 
 At 1 December 
  2018 as reported             1,917     27,080   (1,423)           94        395         (286)     27,215    54,992 
 IFRS 15 
  restatement                      -          -         -            -          -             -    (1,185)   (1,185) 
 At 1 December 
  2018 as restated             1,917     27,080   (1,423)           94        395         (286)     26,030    53,807 
------------------  -----  ---------  ---------  --------  -----------  ---------  ------------  ---------  -------- 
 Profit for 
  the year                         -          -         -            -          -             -     19,062    19,062 
 Other 
  comprehensive 
  (expense)/income                 -          -         -            -      (806)         (211)    (6,615)   (7,632) 
------------------  ----- 
 Total 
  comprehensive 
  (expense)/income                 -          -         -            -      (806)         (211)     12,447    11,430 
 Transactions 
  with owners 
  of the Company: 
 Share-based 
  payment awards 
  exercised                        -          -       416            -          -             -      (416)         - 
 Share-based 
  payment fair 
  value charges                    -          -         -            -          -             -        686       686 
 Ordinary 
  dividends 
  paid                7            -          -         -            -          -             -    (6,348)   (6,348) 
 At 30 November 
  2019                         1,917     27,080   (1,007)           94      (411)         (497)     32,399    59,575 
------------------  -----  ---------  ---------  --------  -----------  ---------  ------------  ---------  -------- 
 
 
 
 CONSOLIDATED CASH FLOW STATEMENT 
 for the year ended 30 November 2019                   Year ended     Year ended 
                                                      30 November    30 November 
                                                             2019           2018 
                                                  Note     GBP000         GBP000 
-----------------------------------------------  -----  ---------  ------------- 
 Profit before tax                                         23,168         21,027 
 Investment income                                 3        (153)          (164) 
 Finance costs                                     4        1,163          1,704 
 Profit from operations                                    24,178         22,567 
 Adjustments for: 
 Pension GMP                                       2            -          1,200 
 Amortisation of intangible assets                          2,690          2,165 
 Depreciation and impairment of property, 
  plant and equipment                                       1,584          1,920 
 Loss on disposal of other intangible                          10              - 
  assets 
 Loss on disposal of property, plant 
  and equipment                                                26             95 
 (Gain)/loss on foreign exchange derivatives                 (29)             79 
 Share-based payment charge                                   686            993 
 (Decrease)/increase in provisions                          (758)          3,598 
 Defined Benefit Pension Scheme administration 
  cost                                             14         262            645 
----------------------------------------------- 
 Operating cash flows before movements 
  in working capital                                       28,649         33,262 
 (Increase)/decrease in inventories                       (4,115)          1,626 
 Decrease/(increase) in receivables                         7,638        (5,668) 
 (Increase) in contract fulfilment                        (1,602)              - 
  assets 
 Movement in payables 
  - decrease in trade and other payables                  (7,483)        (2,805) 
  - utilisation of provisions                      12     (3,161)        (2,263) 
 Cash generated from operations                            19,926         24,152 
 Defined benefit pension scheme cash 
  contributions                                    14     (4,618)        (4,591) 
 Tax paid                                                 (3,639)        (3,134) 
 Net cash inflow from operating activities                 11,669         16,427 
-----------------------------------------------  -----  ---------  ------------- 
 Investing activities 
 Interest received                                            153            109 
 Repayment of loans by third parties                            -             12 
 Acquisition net of cash acquired                  9      (7,109)              - 
 Acquisition related costs                         2        (728)          (335) 
 Proceeds on disposal of property,                              8              - 
  plant and equipment 
 Purchases of property, plant and equipment               (2,876)        (1,049) 
 Purchases of other intangible assets                     (3,159)           (69) 
 Net cash used in investing activities                   (13,711)        (1,332) 
-----------------------------------------------  -----  ---------  ------------- 
 Financing activities 
 Dividends paid                                    7      (6,348)        (5,601) 
 Drawdown/(repayment) of borrowings                11      10,000        (7,000) 
 Borrowing facilities arrangement and 
  commitment fees                                           (529)          (303) 
 Interest paid                                              (513)          (439) 
 Share options exercised                                        -             45 
 Share-based payment awards exercised                           -          (921) 
 Net cash generated/(used in) by financing 
  activities                                                2,610       (14,219) 
 Net increase in cash and cash equivalents                    568            876 
 Cash and cash equivalents at the beginning 
  of the year                                                 712          (231) 
 Effect of foreign exchange rate changes                      248             67 
 Cash and cash equivalents at the end 
  of the year*                                              1,528            712 
-----------------------------------------------  -----  ---------  ------------- 
 

* Cash and cash equivalents include bank overdrafts as these form an integral part of the Group's cash management

1. Preliminary announcement

The preliminary results for the year ended 30 November 2019 have been prepared in accordance with those International Accounting Standards (IAS) and International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB) and adopted for use in the EU and therefore comply with Article 4 of the EU IAS Regulation applied in accordance with the provisions of the Companies Act 2006. However, this announcement does not contain sufficient information to comply with IFRS. The Group expects to publish a full Strategic Report, Directors' Report and financial statements which will be delivered before the Company's annual general meeting on 26 March 2020. The full Strategic Report and Directors' Report and financial statements will be published on the Group's website at www.rmplc.com.

The financial information set out in this preliminary announcement does not constitute the Group's statutory accounts for the year ended 30 November 2019. Statutory accounts for 2018 have been delivered to the Registrar of Companies and those for 2019 will be delivered following the Company's annual general meeting. The auditor's reports on both the 2019 and 2018 accounts were unqualified, did not draw attention to any matters by way of emphasis without qualifying their report and did not contain statements under s498(2) or (3) of the Companies Act 2006 or equivalent preceding legislation. This Preliminary announcement was approved by the Board of Directors on 3 February 2020.

Consolidated Income Statement presentation

The Directors assess the performance of the Group using an adjusted operating profit and profit before tax. The Directors use this measurement basis as it excludes the effect of transactions that could distort the understanding of the Group's performance for the year and comparability between periods. This includes making certain adjustments for income and expense which are one-off in nature, or non-cash items and those with potential variability year on year which might mask underlying performance. Further details are provided in Note 2.

Basis of preparation

The financial statements have been prepared on the historical cost basis except for certain financial instruments, share-based payments and pension assets and liabilities which are measured at fair value. In addition, assets held for sale are stated at the lower of previous carrying amount and the fair value less costs to sell. The preparation of financial statements, in conformity with generally accepted accounting principles, requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Although these estimates are based on the Directors' best knowledge of current events and actions, actual results ultimately may differ from those estimates.

Significant accounting policies

The accounting policies used for the preparation of this announcement have been applied consistently, with the exception of IFRS15.

Revenue

The Group operates a number of diverse businesses and accordingly applies a variety of methods for revenue recognition, based on the principles set out in IFRS15 for the year ended 30 November 2019. Many of the contracts entered into, in the RM Results division, are long-term and complex in nature.

The revenue and profits recognised in any period are based on the delivery of performance obligations and an assessment of when control is transferred to the customer.

In determining the amount of revenue and profits to record, and related balance sheet items (such as contract fulfilment assets, trade receivables, accrued income and deferred income) to recognise in the period, management is required to form a number of significant judgements and assumptions. This includes:

   -       The identification of performance obligations included within the contract 

- The allocation of revenue to performance obligations including the impact of variable consideration

   -       The combination of goods and services into a single performance obligation 
   -       The measurement of progress for performance obligations satisfied over time 
   -       The consideration of onerous contract conditions and associated loss provisions 

Revenue is recognised either when the performance obligation in the contract has been performed (so "point in time" recognition) or "over time" as control of the performance obligation is transferred to the customer. For all contracts, the Group determines if the arrangement with a customer creates enforceable rights and obligations.

For contracts with multiple components to be delivered, management applies judgement to consider whether these promised goods or services are; (i) distinct - to be accounted for as separate performance obligations; (ii) not distinct - to be combined with other promised goods or services until a bundle is identified that is distinct; or (iii) part of a series of goods and services that are substantially the same and have the same pattern of transfer to the customer.

At contract inception the total transaction price is estimated, being the amount to which the Group expects to be entitled and has rights to under the present contract. This includes an assessment of any variable consideration where the performance obligation is satisfied over time. Such amounts are only included based on the expected value or the most likely outcome method, and only to the extent it is highly probable that no revenue reversal will occur.

The transaction price does not include estimates of consideration resulting from change orders for additional goods and services until these are agreed.

Once the total transaction price is determined, the Group allocates this to the identified performance obligations in proportion to their relative stand-alone selling prices and recognises revenue when those performance obligations are satisfied. In our RM Results division the Group may sell customer bespoke solutions, and in these cases the Group typically uses the expected cost plus margin or a contractually stated price approach (if set out by performance obligation in the contract) to estimate the stand-alone selling price of each performance obligation. Any remaining performance obligations for which the stand-alone selling price is highly variable or uncertain, due to not having previously been sold on a stand-alone basis, is allocated applying the residual approach.

For each performance obligation, the Group determines if revenue will be recognised over time or at a point in time. Where the Group recognises revenue over time for long term contracts, this is generally due to the Group performing and the customer simultaneously receiving and consuming the benefits provided over the life of the contract.

For each performance obligation to be recognised over time, the Group applies a revenue recognition method that faithfully depicts the Group's performance in transferring controls of the good or services to the customer. This decision requires assessment of the real nature of the goods or services that the Group has promised to transfer to the customer. The Group applies the relevant input or output method consistently to similar performance obligations in other contracts.

When using the output method the Group recognises revenue on the basis of direct measurements of the value to the customer of the goods and services transferred to the date relative to the remaining goods and services under the contract. Where the output method is used, where the series guidance is applied (see below for further details), the Group often uses a method of time elapsed which requires minimal estimation. Certain long term contracts use output method based on estimation of number of scripts, or level of service activity. The number of scripts is considered to be variable consideration.

There is judgment in determining whether a contract has onerous conditions. When identified the expected loss is provided for at the time identified.

Transactional (point in time) contracts

The Group delivers goods and services in RM Education and RM Resources that are transactional services for which revenue is recognised at the point in time when the control of the goods or services has transferred to the customer. This may be at the point of physical delivery of goods and acceptance by a customer or when the customer obtains control of an asset or service in a contract with customer-specified acceptance criteria.

The nature of contracts or performance obligations categorised within this revenue type includes: (i) provision of curriculum and educational resources for schools and nurseries; (ii) provision of IT hardware goods and (iii) installation of IT hardware goods.

Over time contracts

The Group delivers services in RM Education and RM Results divisions under customer contracts with variable duration. The nature of contracts and performance obligations categorised within this revenue type is diverse and includes: (i) outsourced service arrangements in the public and private sectors; and (ii) Right to Access licenses (see below).

The Group considers that the services provided meet the definition of a series of distinct goods and services as they are: (i) substantially the same; (ii) have the same pattern of transfer (as the series constitutes services provided in distinct time increments (e.g. daily, monthly, quarterly, exam session, or annual service)) and therefore treats the series as one performance obligation. Even if the underlying activities performed by the Group to satisfy a promise vary significantly throughout the day and on a day by day basis, that fact, by itself, does not mean the distinct goods or services are not substantially the same. For the majority of the over time contracts with customers are in this category, the Group recognises revenues using the output method as it best reflects the nature in which the Group is transferring control of the goods or services to the customer.

Right to Access licenses are those where the Group has a continuing involvement after the sale or transfer of control to the customer, which significantly affects the intellectual property to which the customer has rights. The Group is in a majority of cases responsible for maintenance, continuing support, updates and upgrades and accordingly the sale of the initial software is not distinct. The Group's accounting policy for licenses is discussed in more detail below.

Contract modifications

The Group's over time contracts are often amended for changes in contract specifications and requirements. Contract modifications exist when the amendment either creates new or changes the existing enforceable rights and obligations. Material modifications are predominantly extension to contract. The Group considers whether each contract modification is part of the original contract or is a separate contract and allocates the transaction price accordingly.

Licences

Software licenses delivered by the Group can be either "right to access" or "right to use" licenses. Right to access licenses require continuous upgrade and updates for the software to remain useful, all other licenses are treated as Right to use licenses. The assessment of whether a license is a Right to Access license or a Right to Use license involves judgement. The key determinant of whether a license is a Right to Access license is whether the Group is required to undertake activities that significantly affect the license intellectual property (or the customer has a reasonable expectation that it will do so) and the customer is, therefore exposed to positive or negative impacts resulting from those changes.

The Group considers for each contract that includes a separate license performance obligation all the facts and circumstances in determining whether the license revenue is recognised over time or at a point in time from the go live date of the license.

Contract fulfilment costs

Contract fulfilment costs are divided into: (i) costs that give rise to an asset; and (ii) costs that are expensed as incurred.

When determining the appropriate accounting treatment for such costs, the Group firstly considers any other applicable standards. If those other standards preclude capitalisation of a particular cost, then the asset is not recognised under IFRS15.

If other standards are not applicable to contract fulfilment costs, the Group applies the following criteria which, if met, result in capitalisation: (i) the costs directly relate to a contract or to a specifically identifiable anticipated contract; (ii) the costs generate or enhance resources of the entity that will be used in satisfying (or continuing to satisfy) performance obligations in the future; and (iii) the costs are expected to be recovered. The assessment of this criteria requires the application of judgement, in particular at which point the capitalisation ceases and the performance obligation begins.

Amortisation, de-recognition and impairment of contract fulfilment assets and capitalised costs to date

The Group amortises contract fulfilment assets to cost of sales over the expected contract period using a systematic basis that mirrors the pattern in which the Group transfers control of the service to the customer. The amortisation charge is included within cost of sales.

A contract fulfilment asset is derecognised either when it is disposed of or when no further economic benefit are expected to flow from its use or disposal.

Management is required to determine the recoverability of contract related assets within property, plant and equipment, intangible assets as well as contract fulfilment assets, accrued income and trade receivables. At each reporting date, the Group determines whether or not the contract fulfilment assets are impaired by comparing the carrying amount of the asset to the remaining amount of consideration that the Group expects to receive less costs that relate to providing services under the relevant contract. In determining the estimated amount of consideration, the Group uses the same principles as it does to determine the contract transaction price, except that any constraints used to reduce the transaction price will be removed for the impairment test.

Deferred and accrued income

The Group's customer contracts include a diverse range of payment schedules dependent upon the nature and type of goods and services being provided. The Group often agrees payment schedules at the inception of long-term contracts under which it receives payments throughout the term of the contracts. These payment schedules may include progress payments as well as regular monthly or quarterly payments for ongoing service delivery. Payments for transactional goods or services may be at delivery date, in arrears or part payment in advance. There are no material financing arrangements.

Where payments made are greater than the revenue recognised at the period end date, the Group recognises a deferred income contract liability for this difference. Where payments made are less than the revenue recognised at the period end date, the Group recognises an accrued income contract asset for this difference. Where accrued income and deferred income exist on the same contract these balances are shown net.

Alternative Performance Measures (APMs)

In response to the Guidelines on APMs issued by the European Securities and Markets Authority (ESMA) and the Financial Reporting Council (FRC), additional information on the APMs used by the Group is provided below.

The following APMs are used by the Group:

- Adjusted operating profit

- Adjusted profit before tax;

Further explanation of what each APM comprises and reconciliations between Statutory reported measures and adjusted measures are shown in note 2.

The Board believes that presentation of the Group results in this way is relevant to an understanding of the Group's financial performance, as adjustment items are identified by virtue of their size, nature and/or incidence. This presentation is consistent with the way that financial performance is measured by management, reported to the Board, the basis of financial measures for senior management's compensation schemes and assists in providing supplementary information that assists the user to understand better the financial performance, position and trends of the Group. In determining whether an event or transaction is an adjustment, the Board considers both quantitative and qualitative factors such as the frequency or predictability of occurrence.

2. Operating Segments

The Group's business is supplying products, services and solutions to the UK and international education markets. Information reported to the Group's Chief Executive for the purposes of resource allocation and assessment of segmental performance is focused on the nature of each type of activity.

The Group is structured into three operating divisions: RM Resources, RM Results and RM Education.

A full description of each revenue generating division, together with comments on its performance and outlook, is given in the Strategic Report. Corporate Services consists of central business costs associated with being a listed company and non-division specific pension costs.

This Segmental analysis shows the result and assets of these divisions. Revenue is that earned by the Group from third parties. Net financing costs and tax are not allocated to segments as the funding, cash and tax management of the Group are activities carried out by the central treasury and tax functions.

 
 Segmental results 
                                       RM        RM          RM   Corporate     Total 
                               Resources*   Results   Education    Services 
 Year ended 30 November            GBP000    GBP000      GBP000      GBP000    GBP000 
  2019 
----------------------------  -----------  --------  ----------  ----------  -------- 
 Revenue 
   UK                              95,034    27,700      69,748           -   192,482 
   Europe                           8,404     4,966         923           -    14,293 
   North America                    4,141         -         187           -     4,328 
   Asia                             1,348     1,652         541           -     3,541 
   Middle East                      2,575        96           -           -     2,671 
   Rest of the world                3,024     3,260         166           -     6,450 
                                  114,526    37,674      71,565           -   223,765 
----------------------------  -----------  --------  ----------  ----------  -------- 
 Adjusted profit/(loss)from 
  operations                       13,691     8,731      10,407     (5,189)    27,640 
 Investment income                                                                153 
 Adjusted finance costs                                                       (1,155) 
 Adjusted profit before 
  tax                                                                          26,638 
 Adjustments (see below)                                                      (3,470) 
 Profit before tax                                                             23,168 
----------------------------  -----------  --------  ----------  ----------  -------- 
 
                                       RM        RM          RM   Corporate     Total 
                               Resources*   Results   Education    Services 
 Year ended 30 November            GBP000    GBP000      GBP000      GBP000    GBP000 
  2018 
----------------------------  -----------  --------  ----------  ----------  -------- 
 Revenue 
   UK                             102,515    25,299      66,736           -   194,550 
   Europe                           8,475     3,343         572           -    12,390 
   North America                    2,876         -         185           -     3,061 
   Asia                             1,390     1,495           -           -     2,885 
   Middle East                      3,164         -         123           -     3,287 
   Rest of the world                3,151     1,653           -           -     4,804 
                                  121,571    31,790      67,616           -   220,977 
----------------------------  -----------  --------  ----------  ----------  -------- 
 Adjusted profit/(loss) 
  from operations                  16,626     8,154       7,813     (5,099)    27,494 
 Investment income                                                                164 
 Adjusted finance costs                                                       (1,679) 
 Adjusted profit before 
  tax                                                                          25,979 
 Adjustments (see below)                                                      (4,952) 
 Profit before tax                                                             21,027 
----------------------------  -----------  --------  ----------  ----------  -------- 
 

* Included in UK are International Sales via UK Distributors of GBP1,944,000 (2018: GBP2,479,000).

 
 Segmental assets 
                                RM        RM          RM   Corporate 
                        Resources*   Results   Education    Services     Total 
                            GBP000    GBP000      GBP000      GBP000    GBP000 
---------------------  -----------  --------  ----------  ----------  -------- 
 At 30 November 2019 
 Segmental                 105,489    20,072      13,208       1,562   140,331 
 Other                                                                  10,375 
 Total assets                                                          150,706 
---------------------  -----------  --------  ----------  ----------  -------- 
 
                                RM        RM          RM   Corporate 
                         Resources   Results   Education    Services     Total 
                            GBP000    GBP000      GBP000      GBP000    GBP000 
---------------------  -----------  --------  ----------  ----------  -------- 
 At 30 November 2018 
 Segmental                 105,170     7,833      13,197         177   126,377 
 Other                                                                   7,727 
 Total assets                                                          134,104 
---------------------  -----------  --------  ----------  ----------  -------- 
 

Included within the disclosed segmental assets are non-current assets (excluding deferred tax assets) of GBP76,559,000 (2018: GBP74,559,000) located in the United Kingdom, GBP8,475,000 (2018: nil) located in Australia and GBP638,000 (2018: GBP438,000) located in India. Other non-segmented assets includes other receivables, tax assets and cash and short-term deposits.

 
 Adjustments to admnistrative expenses 
                                             Year ended     Year ended 
                                            30 November    30 November 
                                                   2019           2018 
                                                 GBP000         GBP000 
---------------------------------------   -------------  ------------- 
 
 Amortisation of acquisition related 
  intangible assets                               1,577          1,207 
 Acquisition related costs                          728              - 
 Property related costs                             335              - 
 Pension GMP                                          -          1,200 
 Restructuring costs                                822          2,520 
                                                  3,462          4,927 
 ---------------------------------------  -------------  ------------- 
 

Recurring items:

These are items which occur regularly but which management judge to have a distorting effect on the underlying results of the Group or are not regularly monitored for the purpose of determining business performance. The recurring item relates to the amortisation of acquisition related intangible assets. Recurring items are adjusted each year irrespective of materiality to ensure consistent treatment.

Highlighted items:

These are items which are non-recurring and are identified by virtue of either their size or their nature. These items can include, but are not restricted to, impairment of held for sale assets and related transaction costs; changes in the provision for exceptional property costs; the gain/loss on sale of operations and restructuring and acquisition costs. As these items are one-off or non-operational in nature, management considers that they would distort the Group's underlying business performance.

During the year the Group acquired SoNET Systems Pty Limited (note 9) and incurred GBP728,000 of associated acquisition costs comprising advisor fees, related intangible impairment and integration costs.

During the year the Group exited a number of key properties and entered into new properties resulting in non-recurring exceptional costs of GBP335,000.

During the prior year, the Group announced an estates strategy review that will mean relocating a number of activities in the RM Resources division to one location. During the year the timing and impact of this has been reviewed and includes a provision for improved contributions to the impacted defined benefit scheme.

In 2018 the Group provided for the estimated liability of equalising GMPs in our defined benefit pension schemes of GBP1.2m (see note 14).

The adjustments have the following impact on key metrics:

 
                                 2019        2019         2019        2018        2018         2018 
                                Measure    Adjustment    Adjusted    Measure    Adjustment    Adjusted 
                                                         measure                              measure 
 Profit from operations 
  (GBP000)                      24,178       3,462       27,640      22,567       4,927       27,494 
 Profit before tax (GBP000)     23,168       3,470       26,638      21,027       4,952       25,979 
 Earnings per share: 
  Basic (Pence)                  23.2p        3.4p         26.6p      20.7p        5.3p         26.0p 
  Diluted (Pence)                23.0p        3.4p         26.4p      20.6p        5.2p         25.8p 
 
 
 3. Investment income 
                            Year ended     Year ended 
                           30 November    30 November 
                                  2019           2018 
                                GBP000         GBP000 
----------------------   -------------  ------------- 
 Bank interest                     136             20 
 Other finance income               17            144 
                                   153            164 
 ----------------------  -------------  ------------- 
 
 
 4. Finance costs 
                                                 Year ended     Year ended 
                                                30 November    30 November 
                                                       2019           2018 
                                             Note    GBP000         GBP000 
------------------------------------------  ------  -------  ------------- 
 
 Borrowing facilities arrangement fees 
  and commitment fees                                   592            583 
 Net finance costs on defined benefit 
  pension scheme                              14        (6)            507 
 Unwind of discount on long term contract 
  provisions                                              -             48 
 Unwind of discount on onerous lease 
  and dilapidations provisions                12         22             85 
 Interest on bank loans and overdrafts                  555            481 
------------------------------------------  ------ 
                                                      1,163          1,704 
------------------------------------------  ------  -------  ------------- 
 

5. Tax

 
 a) Analysis of tax charge in the Consolidated 
  Income Statement 
                                                     Year ended     Year ended 
                                                    30 November    30 November 
                                                           2019           2018 
                                                         GBP000         GBP000 
-----------------------------------------------   -------------  ------------- 
 Current taxation 
 UK corporation tax                                       4,179          4,289 
 Adjustment in respect of prior years                     (479)          (313) 
 Overseas tax                                               385            395 
 Total current tax charge                                 4,085          4,371 
------------------------------------------------  -------------  ------------- 
 Deferred taxation 
 Temporary differences                                      247          (273) 
 Adjustment in respect of prior years                     (288)              2 
 Overseas tax                                                62              - 
 Total deferred charge/(credit)                              21          (271) 
 Total Consolidated Income Statement 
  tax charge                                              4,106          4,100 
------------------------------------------------  -------------  ------------- 
 

5. Tax (continued)

 
 b) Analysis of tax (credit)/charge in the Consolidated 
  Statement of Comprehensive Income 
                                                     Year ended     Year ended 
                                                    30 November    30 November 
                                                           2019           2018 
                                                         GBP000         GBP000 
-----------------------------------------------   -------------  ------------- 
 UK corporation tax 
 Defined benefit pension scheme                           (735)          (380) 
 Share based payments                                      (38)              - 
 Pension escrow account                                   (353)              - 
 Deferred tax 
 Defined benefit pension scheme movements                 (624)          3,048 
 Defined benefit pension scheme escrow                      437            (6) 
 Share based payments                                     (105)              - 
 Deferred tax relating to the change 
  in rate                                                     -             54 
 Total Consolidated Statement of Comprehensive 
  Income tax (credit)/charge                            (1,418)          2,716 
------------------------------------------------  -------------  ------------- 
 
 
 c) Reconciliation of Consolidated 
  Income Statement tax charge 
 The tax charge in the Consolidated Income Statement reconciles to 
  the effective rate applied by the Group as follows: 
 
                                         Year ended 30 November                   Year ended 
                                                   2019                        30 November 2018 
                                     Adjusted   Adjustments    Total   Adjusted   Adjustments    Total 
                                       GBP000        GBP000   GBP000     GBP000        GBP000   GBP000 
---------------------------------   ---------  ------------  -------  ---------  ------------  ------- 
 
 Profit/(loss) on ordinary 
  activities before tax                26,638       (3,470)   23,168     25,979       (4,952)   21,027 
 
 Tax at 19% (2018: 19%) thereon:        5,061         (659)    4,402      4,936         (941)    3,995 
 Effects of: 
 - other expenses not deductible 
  for tax purposes                        133             -      133        106           284      390 
 - other temporary timing 
  differences                             (4)          (28)     (32)      (193)            23    (170) 
 - impairments                              -            47       47          -             -        - 
 - effect of profits/losses 
  in various overseas tax 
  jurisdictions                            67             -       67        192             -      192 
 - Prior period adjustments 
  - UK                                  (511)             -    (511)      (307)             -    (307) 
 Tax charge/(credit) in the 
  Consolidated Income Statement         4,746         (640)    4,106      4,734         (634)    4,100 
----------------------------------  ---------  ------------  -------  ---------  ------------  ------- 
 

d) Deferred tax

The Group has recognised deferred tax assets as these are anticipated to be recoverable against profits in future periods. The major deferred tax assets and liabilities recognised by the Group and movements thereon are as follows:

 
                                                      Defined 
                                                      benefit                                Acquisition 
                                                      pension                   Short-term       related 
                                    Accelerated        scheme   Share-based         timing    intangible 
 Group                         tax depreciation    obligation      payments    differences        assets     Total 
                                         GBP000        GBP000        GBP000         GBP000        GBP000    GBP000 
---------------------------  ------------------  ------------  ------------  -------------  ------------  -------- 
 At 1 December 2017                       1,154         3,440           233          1,657       (2,993)     3,491 
 (Credit)/charge to 
  income                                  (133)             -           161             36           204       268 
 Charge to equity                             -       (3,048)             2           (48)             -   (3,094) 
 Acquired Deferred 
  tax assets/(liabilities)                    -             -             -           (97)             -      (97) 
 At 30 November 2018                      1,021           392           396          1,548       (2,789)       568 
 Acquired through 
  subsidiary                                                                            69         (807)     (738) 
 (Charge)/credit to 
  income                                  (305)             -          (78)             94           268      (21) 
 Credit(charge)/ to 
  equity                                      -           624           105          (437)             -       292 
 At 30 November 2019                        716         1,016           423          1,274       (3,328)       101 
---------------------------  ------------------  ------------  ------------  -------------  ------------  -------- 
 

Certain deferred tax assets and liabilities have been offset above.

 
 6. Earnings per share 
 
                                            Year ended 30              Year ended 30 November 
                                            November 2019                       2018 
                                                 Weighted                     Weighted 
                                                  average                      average 
                                      Profit       number    Pence              number    Pence 
                                         for    of shares      per                  of      per 
                                    the year                 share              shares    share 
                                      GBP000         '000            GBP000       '000 
-------------------------------   ----------  -----------  -------  -------  ---------  ------- 
 Basic earnings per ordinary 
  share 
 Basic earnings                       19,062       82,341     23.2   16,927     81,779     20.7 
 Adjustments (see note 
  2)                                   2,830            -      3.4    4,318          -      5.3 
                                                                             --------- 
 Adjusted basic earnings              21,892       82,341     26.6   21,245     81,779     26.0 
--------------------------------  ----------  -----------  -------  -------  ---------  ------- 
 Diluted earnings per ordinary 
  share 
 Basic earnings                       19,062       82,341     23.2   16,927     81,779     20.7 
 Effect of dilutive potential 
  ordinary shares: share based 
  payment awards                           -          577    (0.2)        -        460    (0.1) 
 Diluted earnings                     19,062       82,918     23.0   16,927     82,239     20.6 
 Adjustments (see note 
  2)                                   2,830            -      3.4    4,318          -      5.2 
                                                                             --------- 
 Adjusted diluted earnings            21,892       82,918     26.4   21,245     82,239     25.8 
--------------------------------  ----------  -----------  -------  -------  ---------  ------- 
 
 
 7. Dividends 
 Amounts recognised as distributions 
  to equity holders were: 
                                           Year ended     Year ended 
                                          30 November    30 November 
                                                 2019           2018 
                                               GBP000         GBP000 
-------------------------------------   -------------  ------------- 
 
 Final dividend for the year ended 
  30 November 2018 - 5.70p per share 
  (2017: 4.95p)                                 4,698          4,047 
 Interim dividend for the year ended 
  30 November 2019 - 2.00p per share 
  (2018: 1.90p)                                 1,650          1,554 
                                                6,348          5,601 
 -------------------------------------  -------------  ------------- 
 

The proposed final dividend of 6.00p per share for the year ended 30 November 2019 was approved by the Board on 3 February 2020. The dividend is subject to approval by Shareholders at the annual general meeting. The anticipated cost of this dividend is GBP4,948,566.

 
 8. Trade and other receivables 
 
                                        2019     2018 
                                      GBP000   GBP000 
----------------------------------   -------  ------- 
 Current 
 Financial assets 
 Trade receivables                    21,343   21,239 
 Long-term contract balances               -       66 
 Other receivables                     1,897      893 
 Derivative financial instruments          -      353 
 Accrued income                        2,384    2,013 
                                      25,624   24,564 
 Non-financial assets 
 Prepayments                           5,614   10,314 
                                      31,238   34,878 
 ----------------------------------  -------  ------- 
 Non-current 
 Financial assets 
 Other receivables                       939      930 
                                      32,177   35,808 
 ----------------------------------  -------  ------- 
 

9. Acquisitions of subsidiaries

Acquisitions

On 13 June 2019, the Group acquired all of the shares in SoNET Systems Pty Ltd.

SoNET is a software company which provides SaaS platforms, principally to the education and government sectors. SoNET's e-authoring and testing software augments RM Results' existing e-marking capability, enabling RM Results to offer customers full end-to-end digital assessment services in the online testing and marking of exams.

The role of technology in the assessment landscape is changing and we firmly believe that, in time, on-screen testing will transform the way that assessments are designed and delivered. It has been a strategic priority for RM Results to enable end-to-end digital assessment capability. SoNET's e-testing product, Assessment Master, is a market leading assessment and testing platform with functionality going beyond conventional online examination software (multiple choice etc.) to provide task-oriented and task-simulated assessments of performance in any situation.

The fair value of the cash consideration for the acquisition was GBP7.3m. Transaction fees associated with the acquisition and expensed to the Consolidated Statement of Comprehensive Income in 2019 were GBP0.3m.

Effect of acquisition

The acquisition had the following effect on the Group's assets and liabilities:

 
                                                            Fair Value 
                                                        on Acquisition 
                                                               GBP'000 
---------------------------------------  ----------------------------- 
 Acquisition related intangible assets                           4,747 
 Property, plant and equipment                                      18 
 Trade receivables                                                 307 
 Other receivables                                                  79 
 Cash and cash equivalents                                         208 
 Trade and other payables                                        (538) 
 Deferred income                                                 (853) 
 Current tax liabilities                                          (38) 
 Deferred tax                                                    (738) 
 Provisions                                                       (28) 
---------------------------------------  ----------------------------- 
 New assets acquired                                             3,164 
 
 Goodwill                                                        4,153 
 
 Consideration paid                                              7,317 
---------------------------------------  ----------------------------- 
 
 Satisfied by 
 Cash                                                            7,317 
---------------------------------------  ----------------------------- 
 Total purchase consideration                                    7,317 
---------------------------------------  ----------------------------- 
 
 Net cashflow on acquisition                                     7,317 
 Cash and cash equivalents                                       (208) 
---------------------------------------  ----------------------------- 
 Cashflow on acquisition                                         7,109 
---------------------------------------  ----------------------------- 
 

The fair values on the acquisition above are provisional.

In the period 14 June 2019 to 30 November 2019 SoNET contributed revenue of GBP1,700,000 and statutory profit after tax of GBPnil. If the acquisition had occurred on 1 December 2018 SoNET would have contributed revenue of GBP3,341,000 and statutory profit after tax of GBP28,000 in 2019. In determining these amounts, management has assumed that the fair value adjustments that arose on the date of acquisition would have been the same if the acquisition occurred on 1 December 2018.

Fair value adjustments

On the acquisition of SoNET all assets were fair valued and appropriate intangible assets recognised following the principles of IFRS 3.

A deferred tax liability related to these intangible assets was also recognised. Management identified the main material intangible assets as the Intellectual Property of the Company's software and customer contracts. These intangible assets were valued at GBP4.7m using the Relief from Royalty method and are being amortised over 3-10 years which is in accordance with the estimated useful economic life (UEL) and IAS 38.

Goodwill of GBP4.2m represents the excess of the purchase price over the fair value of the net tangible and intangible assets acquired. The goodwill arising on the acquisition is largely attributable to the synergies and values associated with being part of the enlarged RM Results proposition.

Deferred income has been recognised at fair value at the date of acquisition.

Acquisition related costs

The group incurred acquisition related costs of GBP0.7m related to advisor fees, related intangible asset impairment and acquisition transition costs. These costs have been included in the administrative expenses in the group's consolidation statement of comprehensive income in 2019.

 
 10. Trade and other payables 
                                                  Group 
                                          2019     2018 
                                        GBP000   GBP000 
------------------------------------   -------  ------- 
 Current liabilities 
 Financial liabilities 
 Trade payables                         19,136   23,119 
 Other taxation and social security      4,364    4,284 
 Other payables                          2,081    1,857 
 Derivative financial instruments          461        - 
 Accruals                               11,849   10,557 
 Long-term contract balances                 -    4,565 
                                        37,891   44,382 
 Non-financial liabilities 
 Deferred income                        13,340   10,255 
                                        51,231   54,637 
 ------------------------------------  -------  ------- 
 Non-current liabilities 
 Non-financial liabilities: 
 Deferred income: 
  - due after one year but within 
   two years                             1,783      235 
  - due after two years but 
   within five years                     1,561       48 
  - after five years                       139        - 
                                         3,483      283 
 ------------------------------------  -------  ------- 
                                        54,714   54,920 
 ------------------------------------  -------  ------- 
 
 
 11. Borrowings 
                              2019      2018 
                            GBP000    GBP000 
----------------------   ---------  -------- 
 Bank loan                (17,000)   (7,000) 
 Add capitalised fees          466       494 
 Borrowings               (16,534)   (6,506) 
-----------------------  ---------  -------- 
 
 
 12. Provisions                                   Onerous 
                                                    lease    Employee-related 
                                        and dilapidations       restructuring               Other                Total 
 Group                          Note               GBP000              GBP000              GBP000               GBP000 
-----------------------------  -----  -------------------  ------------------  ------------------  ------------------- 
 At 1 December 2017                                 3,770                 978               1,707                6,455 
 Utilisation of provisions                          (694)             (1,569)                   -              (2,263) 
 Release of provisions                               (43)                (37)               (479)                (559) 
 Increase in provisions                               400               3,201                 471                4,072 
 Unwind of discount                4                   85                   -                   -                   85 
----------------------------- 
 At 30 November as reported                         3,518               2,573               1,699                7,790 
 Arising on adoption of IFRS 
  15                                                    -                  44               1,538                1,582 
 At 1 December 2018 restated                        3,518               2,617               3,237                9,372 
 Acquisition                                           28                   -                   -                   28 
 Utilisation of provisions                        (1,940)             (1,221)                   -              (3,161) 
 Release of provisions                              (802)                (12)               (872)              (1,686) 
 Increase in provisions                                27                 836                  15                  878 
 Unwind of discount                4                   22                   -                   -                   22 
 At 30 November 2019                                  853               2,220               2,380                5,453 
-----------------------------  -----  -------------------  ------------------  ------------------  ------------------- 
 

Provisions for onerous leases and dilapidations have been recognised at the present value of the expected obligation at discount rates of 2.6% (2018: 2.6%) per annum reflecting a risk-free discount rate, applicable to the liabilities. These discounts will unwind to their undiscounted value over the remaining lives of the leases via a finance cost within the Income Statement. At 30 November 2019, GBPnil (2018: GBP925,000) of the provision refers to onerous leases, and GBP852,000 (2018: GBP2,593,000) refers to dilapidations. During the year the Group has exited 5 properties and entered into a number of new building leases. The releases of provisions associated with the above property provisions relate to negotiated exit dates that did not fully align to original lease contract dates.

The average remaining life of the onerous leases at 30 November 2019 is nil years (2018: 1.1 years).

In making their assessment of the required onerous lease provisions, the group was required to estimate the likely sub-let income that could be earned over the remaining life of the lease. This required the Directors to make judgements relating to the likelihood that a property will be sub-let and the income that will be earned.

Employee-related restructuring provisions refer to costs arising from restructuring to meet the future needs of the Group. As described in note 2, the Group is undergoing an estates review and GBP0.6m of the increase relates to changes in the timing and composition of employee costs associates with that review. Of the GBP2,220,000 provision, GBP1,393,000 is expected to be utilised during the following financial year.

Other provisions includes one-off items not covered by any other category of which the most significant items are the risk provisions from ended long term contracts transferred from long-term contract creditors to provisions. The release of GBP872,000 primarily relates to onerous contract risks that have either been re-negotiated or terminated during the year.

During the year the overall movement on long term provisions was an increase of GBP1,160,000 (2018: decrease of GBP311,000).

 
 13. Share capital 
 
 Company and Group              Ordinary shares 
                                 of 2(2) /(7) p 
                                  '000    GBP000 
 Allotted, called-up and 
  fully paid: 
 At 30 November 2017            82,650     1,890 
 Issued in 2018                  1,200        27 
 Exercise of share options          25         - 
 At 30 November 2018 and 
  2019                          83,875     1,917 
 

Ordinary shares issued carry no right to fixed income.

14. Defined benefit schemes

a. Defined contribution scheme

The Group operates or contributes to a number of defined contribution schemes for the benefit of qualifying employees. The assets of these schemes are held separately from those of the Company. The total cost charged to income of GBP4,489,000 (2018: GBP3,997,000) represents contributions payable to these schemes by the Group at rates specified in employment contracts. At 30 November 2019 GBP308,300 (2018: GBP324,000) due in respect of the current financial year had not been paid over to the schemes.

b. Local government pension schemes

The Group has TUPE employees who retain membership of local government pension schemes. The Group makes payments to these schemes for current service costs in accordance with its contractual obligations. The total costs charged to income for these schemes was GBP143,000 (2018: GBP120,000). The amount due in respect of these schemes at 30 November 2019 was GBP51,000 (2018: GBP71,000).

c. Defined benefit pension schemes

The Group has both defined benefit and defined contribution pension schemes. There are three defined benefit pension schemes, the Research Machines plc 1988 Pension Scheme (the "RM Scheme") and, following the acquisition of The Consortium in June 2017, the Consortium CARE Scheme (the "CARE scheme") and the Platinum Scheme (the "Platinum scheme"). The RM Scheme and the CARE Scheme are both operated for employees and former employees of the Group only. The Platinum Scheme is a multi-employer scheme, with The Consortium being just one of a number of employers. The Group plays no active part in managing that Scheme, although the number of the Group's employees in that Scheme is small and so the impact / risk to the Group from that Scheme is limited.

For all three schemes, based on the advice of a qualified independent actuary at each balance sheet date and using the projected unit method, the administrative expenses and current service costs are charged to operating profit, with the interest cost, net of interest on scheme assets, reported as a financing item. Last year an estimate for Guaranteed Minimum Pensions ('GMPs') was expensed (see below for further explanation).

Defined benefit pension scheme remeasurements are recognised as a component of other comprehensive income such that the balance sheet reflects the scheme's surplus or deficit as at the balance sheet date. Contributions to defined contribution plans are charged to operating profit as they become payable.

Scheme assets are measured at bid-price, where available, at 30 November 2019. The present value of the defined benefit obligation was measured using the projected unit method.

Under the guidance of IFRIC 14, the Group are able to recognise a pension surplus on the balance sheet for all three schemes. In the year the Platinum scheme show a surplus and the RM and CARE schemes are in deficit.

The Research Machines plc 1988 Pension Scheme (RM Scheme)

The Scheme provides benefits to qualifying employees and former employees of RM Education Limited, but was closed to new members with effect from 1 January 2003 and closed to future accrual of benefits from 31 October 2012. The assets of the Scheme are held separately from RM Education Limited's assets in a trustee-administered fund. The Trustee is a limited company. Directors of the Trustee company are appointed by RM Education Ltd and by members. The Scheme is a funded scheme.

Under the Scheme, employees were entitled to retirement benefits of 1/60th of final salary for each qualifying year on attainment of retirement age of 60 or 65 years and additional benefits based on the value of individual accounts. No other post-retirement benefits were provided by the Scheme.

The most recent actuarial valuation of Scheme assets and the present value of the defined benefit obligation was carried out for statutory funding purposes at 31 May 2018 by a qualified independent actuary. IAS 19 Employee Benefits (revised) liabilities at 30 November 2019 have been rolled forward based on this valuation's base data.

As at 31 May 2018, the triennial valuation for statutory funding purposes showed a deficit of GBP40,600,000 (31 May 2015: GBP41,800,000). The Group agreed with the Scheme Trustees that it will repay this amount via deficit catch-up payments of GBP3,700,000 per annum until 31 May 2026.

At 30 November 2019 there were amounts outstanding of GBP308,300 (2018: GBP300,000) for one month's deficit payment and GBPnil (2018: GBP32,000) for Scheme expenses. The escrow bank account that was set up to manage the deficit risk in 2014 was closed during the year as the funds were paid over to the RM Scheme.

The parent company RM plc has entered into a pension protection fund compliant guarantee in respect of scheme liabilities. No liability has been recognised for this within the Company as the Directors consider that the likelihood of it being called upon is remote.

The Consortium CARE scheme (CARE scheme)

Until 31 December 2005, The Consortium for Purchasing and Distribution Ltd ("The Consortium", acquired by the Company on 30 June 2017) operated a pension scheme (the "Consortium CARE" scheme) providing benefits on both a defined benefit (final salary-linked) and a defined contribution basis. From 1 January 2006, the defined benefit (final salary- linked) and defined contribution sections were closed and all employees, subject to the eligibility conditions set out in the Trust Deed and Rules, joined a new defined benefit (Career Average Revalued Earnings) section. As at 28 February 2011 the scheme was closed to future accruals. The disclosures in this report make allowance for this change.

The scheme is subject to the Statutory Funding Objective under the Pensions Act 2004. A valuation of the scheme is carried out at least once every three years to determine whether the Statutory Funding Objective is met. As part of the process, The Consortium must agree with the trustees of the Scheme the contributions to be paid to address any shortfall against the Statutory Funding Objective. The Statutory Funding Objective does not currently impact on the recognition of the scheme in these accounts. The scheme is managed by a Board of Trustees appointed in part by the Company and in part from elections by members of the scheme. The Trustees have responsibility for obtaining valuations of the fund, administering benefit payments and investing scheme assets. The Trustees delegate some of these functions to their professional advisers where appropriate. The valuation of the scheme at 31 December 2016 was a deficit of GBP4.2m.

Prudential Platinum Pension (Platinum scheme)

The Consortium acquired West Mercia Supplies in April 2012 (prior to the Company acquiring The Consortium). Upon acquisition by The Consortium of West Mercia Supplies, a pension scheme (the Platinum scheme) was set up providing benefits on both a defined benefit (final salary-linked) and a defined contribution basis for West Mercia employees. The most recent full actuarial valuation was carried out by the independent actuaries XPS Pensions Group on 31 December 2018. Using the assumptions below the results of the full valuation were adjusted and rolled forward to form the basis for the current year valuation. The scheme is administered within a legally separate trust from The Consortium and the Trustees are responsible for ensuring that the correct benefits are paid, that the scheme is appropriately funded and that the scheme assets are appropriately invested. The valuation of the scheme at 31 December 2018 was a surplus of GBP213,000. (31 December 2015: deficit GBP70,000.

 
 Amounts recognised in the Income Statement and in the Statement 
  of Comprehensive Income 
                                                        Year ended     Year ended 
                                                       30 November    30 November 
                                                              2019           2018 
                                               Note         GBP000         GBP000 
--------------------------------------------  -----  -------------  ------------- 
 
 Administrative expenses and taxes                           (174)          (537) 
 Current service costs                                        (88)          (108) 
 Operating expense                                           (262)          (645) 
--------------------------------------------  -----  -------------  ------------- 
 Interest cost                                             (7,219)        (6,798) 
 Interest on Scheme assets                                   7,225          6,291 
 Net interest expense                           4                6          (507) 
--------------------------------------------  -----  -------------  ------------- 
 Past service costs (GMP)                                        -        (1,200) 
                                              -----                 ------------- 
 Expense recognised in the Income 
  Statement                                                  (256)        (2,352) 
--------------------------------------------  -----  -------------  ------------- 
 
 Effect of changes in demographic 
  assumptions                                                1,586        (1,230) 
 Effect of changes in financial assumptions               (45,476)         19,884 
 Effect of experience adjustments                            2,150          4,126 
 Total actuarial (losses)/gains                           (41,740)         22,780 
 Return on Scheme assets excluding interest 
  on Scheme assets                                          33,707        (7,087) 
 (Expense)/income recognised in the 
  Statement of Comprehensive Income                        (8,033)         15,693 
--------------------------------------------  -----  -------------  ------------- 
 (Expense)/income recognised in Total 
  Comprehensive Income                                     (8,289)         13,341 
--------------------------------------------  -----  -------------  ------------- 
 

GMP equalisation

UK pension schemes are required to pay equal "Guaranteed Minimum Pensions" ("GMPs") to men and women following the 1990 legal case which led to the Barber judgment. Pensions paid have historically been intrinsically different, for example due to different GMP pension ages (60 for a woman and 65 for a man) and therefore difficult to calculate an estimate for pension equalisation.

The court judgment in October 2018 involving the Lloyds Banking Group's pension schemes provided greater clarity, stating both that adjustments to benefits would be required, and giving trustees some details of the methods that could be acceptable for doing so.

The data available on the proportion of the liabilities that relate to post 1988 GMPs is the best data currently available to estimate the quantum of Scheme liabilities that need to be equalised. The Schemes will adopt an approach to GMP equalisation in a way that is generally structured to minimise the costs of achieving this.

Our proposed approach can be broadly summarised as follows:

   --      Calculate proportion of Scheme's obligations relating to Post 1988 GMP 

-- Estimate the proportion of GMPs relating to benefits that need to be equalised (post 1990 GMPs) based on a break down of the Scheme rules and individual data for each Scheme.

   --      Estimate of the cost of removing GMP inequalities in the Scheme. 

In 2018, this resulted in a one-off charge of GBP1m for the Research Machines plc 1988 Pension Scheme, and an exceptional charge of GBP0.2m for the Consortium CARE Scheme (see Note 5). As the members of the Platinum scheme joined during 2012 and didn't transfer benefits from previous schemes with them, there are no GMPs in the scheme and therefore no adjustment for equalisation was necessary.

In the Director's view, the range of outcomes is not material even though this is an estimate.

Reconciliation of the Scheme assets and obligations through the year

 
                                       RM scheme   CARE scheme   Platinum           Year           Year 
                                                                   scheme          ended          ended 
                                                                             30 November    30 November 
                                                                                    2019           2018 
                                          GBP000        GBP000     GBP000         GBP000         GBP000 
-----------------------------------   ----------  ------------  ---------  -------------  ------------- 
 Assets 
 At start of year                        202,401        13,839      2,090        218,330        224,649 
 Interest on Scheme assets                 6,711           440         74          7,225          6,291 
 Return on Scheme assets excluding 
  interest on Scheme assets               32,728           692        287         33,707        (7,087) 
 Administrative expenses                   (147)             -       (27)          (174)          (537) 
 Contributions from Group                  3,997           401        220          4,618          4,591 
 Contributions from employees                  -             -         19             19             19 
 Benefits paid                           (5,994)         (557)       (10)        (6,561)        (9,596) 
------------------------------------                                                      ------------- 
 At end of year                          239,696        14,815      2,653        257,164        218,330 
------------------------------------  ----------  ------------  ---------  -------------  ------------- 
 
 
 Obligations 
 At start of year                      (201,848)      (17,396)    (1,390)      (220,634)      (244,885) 
 Interest cost                           (6,622)         (548)       (49)        (7,219)        (6,798) 
 Actuarial (losses)/ gains              (39,066)       (2,533)      (141)       (41,740)         22,780 
 Benefits paid                             5,994           557         10          6,561          9,596 
 Past service cost (GMP)                       -             -                         -        (1,200) 
 Current service costs                         -             -       (88)           (88)          (108) 
 Contributions from employees                  -             -       (19)           (19)           (19) 
 At end of year                        (241,542)      (19,920)    (1,677)      (263,139)      (220,634) 
------------------------------------  ----------  ------------  ---------  -------------  ------------- 
 Pension deficit                         (1,846)       (5,105)          -        (6,951)        (3,557) 
------------------------------------  ----------  ------------  ---------  -------------  ------------- 
 Pension surplus                               -             -        976            976          1,253 
------------------------------------  ----------  ------------  ---------  -------------  ------------- 
 Net pension deficit                     (1,846)       (5,105)        976        (5,975)        (2,304) 
------------------------------------  ----------  ------------  ---------  -------------  ------------- 
 

Included within the CARE Scheme obligations is an unfunded liability of GBP190,000 (2018:GBP203,000) which is a liability of the Group and not the Scheme.

 
 Reconciliation of net defined benefit 
  obligation 
                                                       Year ended     Year ended 
                                                      30 November    30 November 
                                                             2019           2018 
                                                           GBP000         GBP000 
-------------------------------------------------   -------------  ------------- 
 Net obligation at the start of the year                  (2,304)       (20,236) 
 Cost included in Income Statement                          (256)        (2,352) 
 Scheme remeasurements included in the Statement 
  of Comprehensive Income                                 (8,033)         15,693 
 Cash contribution                                          4,618          4,591 
 Net pension deficit                                      (5,975)        (2,304) 
--------------------------------------------------  -------------  ------------- 
 
 
 Obligation by participant status       Year ended     Year ended 
                                       30 November    30 November 
                                              2019           2018 
                                            GBP000         GBP000 
----------------------------------   -------------  ------------- 
 Active                                        976          1,135 
 Vested deferreds                          216,540        177,305 
 Retirees                                   45,623         42,194 
                                           263,139        220,634 
 ----------------------------------  -------------  ------------- 
 

Under the current agreements, the Group expect to pay approximately GBP4,600,000 in contributions in the year ending 30 November 2020.

 
 Value of Scheme assets                          Year ended     Year ended 
                                                30 November    30 November 
                                                       2019           2018 
                                                     GBP000         GBP000 
-------------------------------------------   -------------  ------------- 
 Fair value of Scheme assets with a quoted 
  market price 
 Cash and cash equivalents, including 
  escrow                                                986          7,696 
 Equity instruments                                 128,445        107,006 
 Debt instruments                                     2,653          2,090 
 Liability driven investments                        97,191         75,777 
 Value of unquoted Scheme assets 
 Insurance contract                                  27,889         25,761 
                                                    257,164        218,330 
 -------------------------------------------  -------------  ------------- 
 
 
 Significant actuarial assumptions 
                                                  Year ended     Year ended 
                                                 30 November    30 November 
                                                        2019           2018 
--------------------------------------------   -------------  ------------- 
 Discount rate (RM scheme)                             2.15%          3.30% 
 Discount rate (CARE scheme)                           2.10%          3.20% 
 Discount rate (Platinum scheme)                       2.15%          3.40% 
 Rate of RPI price inflation                           2.95%          3.35% 
 Rate of CPI price inflation                           1.80%          2.25% 
 Rate of salary increases (Platinum scheme)            1.85%          2.25% 
 Rate of pensions increases 
   pre 6 April 1997 service                            1.50%          1.50% 
   pre 1 June 2005 service                             2.85%          3.20% 
   post 31 May 2005 service                            2.00%          2.10% 
 Post retirement mortality table                    S2PA CMI       S2PA CMI 
                                                  2018 1.25%     2017 1.25% 
 Weighted average duration of defined               23 years       23 years 
  benefit obligation 
 Assumed life expectancy on retirement 
  at age 65: 
  Retiring at the accounting date (male 
   member aged 65)                                      22.3           22.7 
  Retiring in 20 years after the accounting 
   date (male member aged 45)                           23.6           24.1 
---------------------------------------------  -------------  ------------- 
 

15. Related party transactions

The Group encourages its Directors and employees to be Governors, Trustees or equivalent of educational establishments. The Group trades with these establishments in the normal course of its business.

Spinfield School

Neil Martin, executive director, is a governor of Spinfield School. RM Resources made sales of GBP1,107 (2018: GBP10,550). At the year end there is a balance of GBPnil (2018: GBPnil) outstanding.

Grant Thornton LLP

Deena Mattar, non-executive director of RM plc, is a non-executive of the Partnership Oversight Board of Grant Thornton. Grant Thornton were chosen from a competitive tender conducted by the Company and Deena Mattar was not involved in that exercise.

The Company has engaged Grant Thornton to provide advice in connection with certain activities.

The following payments were made in the year: GBP98,901 for strategy work, GBP27,000 relating to advisory fees in connection with adoption of IFRS15 and 16, GBP22,172 relation to work on a new ERP system. There were no accruals at the year end.

In the prior year; GBP167,252 of integration costs, GBP40,945 work for IFRS15, GBP11,870 relating to work on a new ERP system, and GBP245,606 relating to estate strategy. GBP42,000 was accrued at the year-end for further ERP work.

UBM plc

Patrick Neil Martell, non-executive director of RM plc, is Chief Executive Officer of Informa plc. In the year a payment of GBP9,136 was made to UBM plc, a subsidiary of Informa plc, relating to an online subscription for legal guidance.

16. Impact of adoption of IFRS 15 - Revenue from Contracts with Customers

IFRS 15 - Revenue from Contracts with Customers (IFRS 15) establishes a comprehensive framework for determining whether, how much and when revenue is recognised. It has replaced existing revenue recognition guidance, including IAS 18 Revenue, IAS 11 Construction Contracts and IFRIC 13 Customer Loyalty Programmes. IFRS 15 is effective for annual periods beginning on or after 1 January 2018.

The Group has used the modified retrospective adoption approach under which the Group has applied all of the requirements of IFRS 15 with effect from 1 December 2018.

The Group has made opening balance sheet adjustments arising from changes to the revenue recognition treatment of goods and services and the capitalisation of costs to obtain contracts. The impact of the new standard on its 2019 accounts is set out below:

 
                                                                  IFRS 15 
                                              Restated             impact 
                                                         Income statement 
                                               Balance           for year           Balance 
                                              sheet as           ended 30          sheet as 
                                         at 1 December           November    at 30 November 
                                                  2018               2019              2019 
------------------------------------- 
                                               GBP'000            GBP'000           GBP'000 
-------------------------------------  ---------------  -----------------  ---------------- 
 Net current (liabilities)/assets 
  relating to goods and services               (2,898)            (2,416)           (5,314) 
 Capitalised contract costs                      1,435                882             2,317 
 Deferred tax asset                                278                291               569 
 Retained earnings (deficit)/surplus           (1,185)            (1,243)           (2,428) 
 

The adoption of IFRS 15 has had five principal impacts:

- The Group has separated performance obligations included in long-term contracts that were previously combined under IAS 11/18. The provision of software, services support and maintenance are now recognised over time, typically the duration of the contract, following completion of any development activities.

- Where the group performs development activities, these are now treated as a separate performance obligation. If the customer retains control of the developed Intellectual Property Rights ("IPR"), the revenue is recognised over the period of development activity. If the developed IPR is retained by the group, the costs of development are deferred as a contract fulfilment asset and are amortised over the subsequent licence period.

- A number of separate performance obligations have been identified. Previously these would have all been recognised as part of the long-term contract accounting. Under IFRS 15, certain of these performance obligations are recognised at a point-in-time, typically as the goods are delivered to the customer.

- The Group needs to allocate the transaction price to each of the performance obligations. This requires estimation. Typically, the group uses observable market prices for certain elements such as scanning services provided by third parties. For elements, such as software, that do not have an observable price, the group applies the residual method to determine the fair value of these performance obligations.

- Due to the change in revenue recognition, the group has recognised a deferred tax adjustment at 1 December 2018.

Where the Group incurs identifiable costs that relate to a specific customer contract then these costs are capitalised as contract fulfilment assets and amortised over the contract on a systematic basis consistent with the performance obligations included in the contract.

Revenue is recognised either when the performance obligation in the contract has been performed (so 'point in time' recognition) or 'over time' as control of the performance obligation is transferred to the customer.

During the year to 30 November 2019, revenue is recognised "point in time" or revenue recognised "over time".

An overview of the impact by division is set out below:

RM Resources

RM Resources provides goods to educational organisations and as such revenue is recognised at point of sale. UK Schools tend to purchase the majority of their consumables in preparation for new school years and hence the second half is seasonally stronger.

RM Education

RM Education provides ICT software and services hardware to UK schools and colleges. Hardware is recognised at point of delivery and the remaining services are recognised over time and include a number of different performance obligations. For some larger long term contracts the separation of the hardware performance obligation from the rest of the contract has driven a change in revenue recognition profile leading to an opening reserves adjustment.

RM Results

RM Results provides IT software and end-to-end digital assessment services to enable online exam marking, online testing and the management and analysis of educational data. Long term contracts have been split into separate performance obligations all of which are recognised over time. Whilst this brings some of the revenue recognition forward, within the financial year, there is still a significant seasonality towards exam marking periods.

As a result of long implementation periods associated with many of the bespoke contracts, contract fulfilment assets in relation to development activity have been recognised in the balance sheet and has resulted in an opening reserves adjustment.

Detailed primary statement restatements

Detailed primary statement restatements arising from the adoption of IFRS 15 are set out below.

Impact on the Consolidated Income Statement

 
                           As reported   IFRS15 impact   Amounts before 
                                                               adoption 
                                                              of IFRS15 
                               GBP'000         GBP'000          GBP'000 
                                                        --------------- 
 Revenue                       223,765           2,416          226,181 
 Cost of sales               (132,140)           (882)        (133,022) 
------------------------ 
 Gross profit                   91,625           1,534           93,159 
 Operating expenses           (67,447)               -         (67,447) 
------------------------ 
 Profit from operations         24,178           1,534           25,712 
 Investment income                 153               -              153 
 Finance costs                 (1,163)               -          (1,163) 
------------------------ 
 Profit before tax              23,168           1,534           24,702 
 Tax                           (4,106)           (291)          (4,397) 
 Profit for the period          19,062           1,243           20,305 
------------------------  ------------  --------------  --------------- 
 

Impact on the Consolidated Balance Sheet

 
                                    As reported   IFRS15 impact   Amounts before 
                                                                        adoption 
                                                                       of IFRS15 
                                        GBP'000         GBP'000          GBP'000 
---------------------------------  ------------  --------------  --------------- 
 Non-current assets 
 Goodwill                                49,107             128           48,979 
 Other intangible assets                 23,274               -           23,274 
 Property, plant and equipment            9,183               -            9,183 
 Defined Benefit Pension Scheme 
  Surplus                                   976               -              976 
 Other receivables                          939               -              939 
 Contract fulfilment assets               2,193           2,193                - 
 Deferred tax assets                      3,457               -            3,457 
---------------------------------  ------------ 
                                         89,129           2,321           86,808 
---------------------------------  ------------  --------------  --------------- 
 Current assets 
 Inventories                             22,151             249           21,902 
 Trade and other receivables             31,238           3,057           28,181 
 Contract fulfilment assets                 844             844                - 
 Held for sale asset                      1,428               -            1,428 
 Corporation tax assets                     382             217              165 
 Cash and short-term deposits             5,534               -            5,534 
---------------------------------  ------------  -------------- 
                                         61,577           4,367           57,210 
                                                                 --------------- 
 Total assets                           150,706           6,688          144,018 
---------------------------------  ------------  --------------  --------------- 
 Current liabilities 
 Trade and other payables              (51,231)         (7,885)         (43,346) 
 Tax liabilities                          (117)             352            (469) 
 Provisions                             (1,585)         (1,583)              (2) 
 Overdraft                              (4,006)               -          (4,006) 
                                       (56,939)         (9,116)         (47,823) 
 Net current asset/(liabilities)          4,638         (4,749)            9,387 
---------------------------------  ------------  --------------  --------------- 
 Non-current liabilities 
 Other payables                         (3,483)               -          (3,483) 
 Provisions                             (3,868)               -          (3,868) 
 Deferred tax liability                 (3,356)               -          (3,356) 
 Defined Benefit Pension Scheme 
  obligation                            (6,951)               -          (6,951) 
 Borrowings                            (16,534)               -         (16,534) 
---------------------------------  ------------  -------------- 
                                       (34,192)               -         (34,192) 
                                                                 --------------- 
 Total liabilities                     (91,131)         (9,116)         (82,015) 
 Net assets                              59,575         (2,428)           62,003 
---------------------------------  ------------  --------------  --------------- 
 
 Equity attributable to shareholders 
 Share capital                            1,917               -            1,917 
 Share premium account                   27,080               -           27,080 
 Own shares                             (1,007)               -          (1,007) 
 Capital redemption reserve                  94               -               94 
 Hedging reserve                          (411)               -            (411) 
 Translation reserve                      (497)               -            (497) 
 Retained earnings                       32,399         (2,428)           34,827 
                                   ------------  -------------- 
 Total equity                            59,575         (2,428)           62,003 
---------------------------------  ------------  --------------  --------------- 
 

The opening balance at 1 December 2018 for IFRS15 impacted balances were GBP1.4m contract fulfilment assets, trade receivables GBP21.2m, accrued income GBP1.7m and deferred income GBP16.2m.

The Group has taken the practical expedient of applying the modified retrospective approach so have taken the aggregate of all contract modifications that occurred before 1 December 2018 into the opening IFRS15 position.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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