CONTACT: |
Erik Elvejord |
PHONE: |
800-637-5029,
206-626-9890 |
EMAIL:
|
pr@hollandamerica.com |
Holland America
Line Extends its Pause of Cruise Operations to Fall Vancouver
Departures and Early 2021 Hawaii Itineraries
Cancelled cruises
include Panama Canal, Hawaii,
Pacific Coastal and South
America
Seattle, Wash., June 11, 2020 (1:10 p.m.
PDT) — With travel and port restrictions continuing for the
near future due to global health concerns, Holland America Line is
extending its pause of cruise operations and cancelling
additional departures from the port of Vancouver, British Columbia, Canada, in 2020,
as well as select Hawaii
itineraries for early 2021.
The following cruises are affected:
Eurodam:
- Sept. 26, 2020, 22-day Panama
Canal cruise from Vancouver to
Fort Lauderdale, Florida.
Koningsdam:
- Sept. 26, 2020, seven-day Pacific
Northwest cruise from Vancouver to
San Diego, California.
- Jan. 16 and Feb. 2, 2021, Circle Hawaii Voyages roundtrip
from San Diego.
Maasdam:
- Sept. 21, 2020, 16-day
Mexico and Sea of Cortez itinerary from Vancouver to San
Diego.
Noordam:
- Sept. 27, 2020, 14-day North
Pacific Crossing from Vancouver to
Yokohama, Japan.
Volendam:
- Sept. 30, Oct. 3 and Oct. 10,
2020, three- and seven-day Pacific Northwest and coastal
cruises from Vancouver.
Westerdam:
- Sept. 20, 2020, 17-day Circle
Hawaii cruise roundtrip from Vancouver.
- Oct. 7, 2020, 23-day Inca
Discovery voyage from Vancouver to
San Antonio (Santiago), Chile.
All shorter segments within the above cruise departures are
cancelled. Collectors’ Voyages that combine back-to-back cruises
including the above departure dates are also cancelled.
Guests Automatically Receive Future
Cruise Credit
Those with impacted cruises automatically will be cancelled, and
no action is needed for guests opting for the Future Cruise Credit
(FCC). All guests will receive an FCC per person as follows:
- Paid in Full: Those who had paid in full will receive
125% FCC of the base cruise fare paid to Holland America Line.
- Not Paid in Full: Those with bookings not paid in full
will receive an FCC of double the amount of the deposit paid for
the cruise. The minimum FCC is $100
and the maximum will be an amount up to the base cruise fare
paid.
The FCC is valid for 12 months from the date of issue and
may be used to book sailings departing through Dec. 31, 2022. All other funds paid to
Holland America Line may be transferred to a new booking or will
automatically be refunded via the method of payment used to
purchase the services.
Full Refund Option Also Available
Guests who prefer a 100% refund of monies paid to Holland
America Line can visit the Cancellation Preferences form to
indicate this preference no later than July
15, 2020.
The above options are not applicable to guests booked on a
charter sailing. Other booking and cancellation conditions and
policies may?apply if the cruise was not booked through Holland
America Line. See the terms and conditions in the Cancellation
Preferences form for all details.
Recognizing the vital role travel advisors play in the success
of the cruise industry, Holland America Line will
protect travel advisor commissions on bookings for
cancelled cruises that were paid in full and
for the total amount of the FCC when
rebooked.
As previously announced, Holland America Line extended
its pause of global cruise operations and cancelled all
Alaska, Europe and Canada/New England cruises for 2020. In
addition, Amsterdam will
not operate the 79-day Grand Africa Voyage.
For more information about Holland America Line, consult a
travel advisor, call 1-877-SAIL HAL (877-724-5425) or visit
hollandamerica.com.
— # # # —
Find Holland America Line on Twitter, Facebook and the Holland
America Blog. Access all social media outlets via the home
page at hollandamerica.com.
CanadaCruiseCancelsJune20