TIDMBUPF

RNS Number : 6228H

BUPA Finance PLC

05 August 2021

Bupa Finance plc (Bupa Finance)

HALF YEAR STATEMENT FOR THE SIX MONTHS TO 30 JUNE 2021

KEY POINTS

 
 --   Revenue ([1]) of GBP6.5bn was up 9% (2020: GBP5.9bn ([2]) 
       ) at constant exchange rates (CER) with year-on-year growth 
       in the majority of our business lines. 
 --   Underlying profit ([3]) before taxation of GBP238m, was up 
       38% at CER (2020: GBP172m) as the impacts of COVID-19 started 
       to subside in some markets, with health provision and aged 
       care performance returning towards more normal trading levels, 
       offset by an increase in claims in our insurance businesses. 
 --   Statutory profit before taxation of GBP295m was up 54% at 
       actual exchange rates (AER) (2020: GBP191m). 
 --   Solvency II capital coverage ratio ([4]) remains strong at 
       163% (FY 2020: 160%). 
 

Performance review : "These results reflect Bupa's resilience and how well our teams have served our customers as our businesses navigate the pandemic. Although restrictions are generally being lifted around the world, we remain vigilant as the pandemic is not yet over."

Market performance (all at CER)

 
 --   Australia and New Zealand: Revenue increased by 6% to GBP2,549m 
       largely due to strong customer retention and the 2020 premium 
       rate deferral in health insurance, and improved customer 
       volumes in our health provision business. Underlying profit 
       increased to GBP144m, reflecting stronger health provision 
       business performance, reduced losses in aged care and an 
       improved result in health insurance. 
 --   Europe and Latin America: Revenue grew by 14% to GBP2,016m 
       and underlying profit was down 4% at GBP79m as growth in 
       our insurance portfolio, improved health provision and aged 
       care results, were offset by increased insurance claims following 
       the disruption to supply seen in the first half of 2020. 
 --   Bupa Global and UK: Revenue was up 9% to GBP1,660m. This 
       was driven by higher health provision customer volumes; and 
       the impact of the provision for the pledge we made to pass 
       back any exceptional financial benefit ultimately arising 
       from the pandemic to eligible customers (UK return of premium 
       commitment) being lower than it was during the first half 
       of 2020. Underlying profit was down 36% to GBP16m, as improved 
       dental results were more than offset by higher year-on-year 
       claims in Bupa Global, our International Private Medical 
       Insurance (IPMI) business. 
 --   Other businesses : Revenue was up 5% to GBP232m with higher 
       revenue in our Health Services business in Hong Kong SAR. 
       Underlying profit was down 16% to GBP27m predominantly reflecting 
       the ongoing COVID-19 impacts on our associate business in 
       India. 
 

Financial position

 
 --   Solvency II capital coverage ratio of 163% (FY 2020: 160%). 
 --   Leverage is 32.1% (FY 2020: 33.6%) when including IFRS 16 
       leases as liabilities. Excluding these liabilities, the leverage 
       ratio is 25.0% (FY 2020: 26.3%). 
 --       Net cash generated from operating activities was GBP482m, 
           down GBP448m on prior year (2020: GBP930m) reflecting the 
           delay in claims outflows in the insurance businesses in 2020 
           partly offset by the return towards more normal trading levels 
           across provision and insurance businesses. 
 

Operational highlights

 
 --   We launched a new Group Strategy 
 --   We announced the appointment of James Lenton as Chief Financial 
       Officer (CFO) and he is due to join Bupa in September 2021. 
 --   We committed to the Science Based Targets Initiative (SBTi) 
       to reduce our carbon emissions. 
 --   With effect from 1 July, Bupa Hong Kong has been incorporated 
       into the Australia and New Zealand Market Unit to form Bupa 
       Asia Pacific. Also, from the same date, our associate business 
       in India, Max Bupa, is being rebranded Niva Bupa and will 
       be overseen by the Bupa Global and UK Market Unit. 
 

Enquiries

Media

Rupert Gowrley (Corporate Affairs): rupert.gowrley@bupa.com

Investors

Gareth Evans (Treasury): ir@bupa.com

About Bupa Finance plc

Bupa Finance plc (the Company) is a company incorporated in England and Wales. The Condensed Consolidated Half Year Financial Statements comprise the financial results and position of the Company and its subsidiary companies (together referred to as the Group). The immediate and ultimate parent of the Company is The British United Provident Association Limited (the Parent), which is also the ultimate parent company of the Bupa Group (Bupa).

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.

We are an international healthcare company serving over 31 million [5] customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers.

We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Turkey, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.

Disclaimer: Cautionary statement concerning forward-looking statements

This document may contain certain 'forward-looking statements'. Statements that are not historical facts, including statements about the beliefs and expectations of The British United Provident Association Limited (Bupa) and Bupa's directors or management, are forward-looking statements. In particular, but not exclusively, these may relate to Bupa's plans, current goals and expectations relating to future financial condition, performance and results.

By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend upon future circumstances that may or may not occur, many of which are beyond Bupa's control and all of which are solely based on Bupa's current beliefs and expectations about future events. These circumstances include, among others, global economic and business conditions, market-related risks such as fluctuations in interest rates and exchange rates, the policies and actions of governmental and regulatory authorities, the impact of competition, the timing, impact and other uncertainties of future mergers or combinations within relevant industries. Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual future condition, results, performance or achievements of Bupa or its industry to be materially different to those expressed or implied by such forward-looking statements. Other than as required by law, Bupa expressly disclaims any obligations or undertakings to release publicly any updates or revisions to any forward-looking statements to reflect any change in the expectations of Bupa with regard thereto or any change in events, conditions or circumstances on which any such statement is based.

Forward-looking statements in this document are current only as of the date on which such statements are made.

Neither the content of Bupa's website nor the content of any other website accessible from hyperlinks on Bupa's website is incorporated into, or forms part of, this document.

Management review

COVID-19 remains a global challenge but there is more optimism now as vaccination programmes make progress in many countries, and our businesses adapt to the evolving rules and restrictions. Some of our markets have started to emerge from what we hope are the worst parts of the pandemic, although there are many issues still to navigate.

We are continuing to respond to the impacts of the pandemic and play our part in national responses, and we are constantly struck by the unceasing commitment and passion of Bupa's people. They have been amazing in how hard they have worked and how they are continuing to care for our customers and provide great service. We are very proud of all of them.

We have maintained our financial resilience through successive waves of the pandemic. Our Half Year 2021 results reflect the underlying strength of Bupa and improved trading conditions in many of our markets and across our business lines. Revenue was GBP6.5bn, up 9% year-on-year (2020: GBP5.9bn at CER) , and underlying profit increased by 38% to GBP238m (2020: GBP172m at CER) .

In health insurance, although revenue has grown, we have seen profits reduce year-on-year driven by a higher claims figure as the disruption to healthcare services seen in 2020 has reduced. Our health provision businesses are coming back strongly as they navigate successive lockdowns and evolving restrictions. Customer volumes in our dental businesses are improving well. We are seeing occupancy rates improving in our aged care businesses as some lockdown restrictions are eased . Protecting residents and staff remains our absolute focus and we are continuing to invest in safety equipment, staff training and support.

We are pleased with this set of first half results but we know we cannot stand still and will keep working hard through this year and beyond to keep navigating the challenges that arise from these uncertain times. Looking forward, we have undertaken a significant refresh of Bupa's strategy fundamentals which we believe will position us for success into the future.

Outlook

Although several of our markets have reached the advanced stages of vaccine deployment, it is clear COVID-19 will still impact economies and health systems for the foreseeable future. We're positive about our future prospects as restrictions, in general, continue to be lifted around the world, although we will remain vigilant as the challenges arising from the pandemic are not yet over.

Conditions in some markets remain challenging and there remains uncertainty to the timing and volume at which insurance claims will return. In Chile, our insurance business continues to be impacted by regulatory decisions, which reflect the political and social environment in the country. We are taking actions to strengthen this business. In aged care, trading conditions remain challenging, however with more residents being admitted, improved operating performance and some recent portfolio optimisation, this line of business should continue to move towards profitability.

We are well placed to navigate challenges and take opportunities because of our underlying financial strength, resilience and our diversified business model. We are focussed on embedding our new strategy and driving growth and transformation.

MARKET UNIT PERFORMANCE

Australia and New Zealand

 
                           Revenue     Underlying profit 
HY 2021                    GBP2,549m   GBP144m 
HY 2020 [6] (AER)          GBP2,251m   GBP73m 
% growth                   13%         97% 
 
HY 2020 6 (CER)            GBP2,396m   GBP78m 
% growth                   6%          85% 
 

Revenue increased by 6% to GBP2,549m at CER. Underlying profit increased to GBP144m, driven by increased customer volumes in Australian Health Services, lower operating costs in Australian Aged Care and improved margins in Australian Health Insurance. While COVID-19 restrictions generally eased in the first half of 2021, there were ongoing impacts across our businesses and we continued to prioritise the health and safety of our customers and employees through localised lockdowns.

In the Australian Health Insurance business, revenue grew year-on-year. Strong customer retention and favourable net downgrades contributed to improved performance. 2020 premium revenue was impacted by our decision to support customers through the COVID-19 financial hardship scheme, which included premium waivers, discounts and policy suspensions. Claims activity continued to be volatile in the first half of 2021 with ongoing uncertainty and localised lockdowns suppressing claims. Whilst this disruption was not as great as it was in H1 2020, net claims period to period were only marginally higher, given a deferred claims provision (DCP) was raised at H1 2020, which we continue to hold at 30 June 2021 (GBP180m). The combined operating ratio ([7]) (COR) for H1 2021 was 93% ([8]) (2020: 95%). We continue to invest to meet customers' evolving needs, including launching a new loyalty programme for longstanding customers.

Health Services in Australia delivered year-on-year revenue growth of 21% at CER driven by improved customer volumes across most businesses although government mandated lockdowns continued to impact our business. We launched Medical and Health Advisory Services for the Department of Veterans' Affairs (DVA) on 1 April. This network of health professionals provides clinical advice, communication and quality assurance activities to the DVA.

Although revenue in our Australian Aged Care business was stable year-on year, our operating loss reduced significantly. This was the result of implementing a number of business improvement initiatives, and included portfolio optimisation with five homes being sold or closed in the first half of 2021. We officially opened our first Australian retirement village, Bupa Sutherland, in March. Overall closing occupancy rate improved to 88% (HY 2020: 82%). The Royal Commission into Aged Care Quality and Safety published its final report in March 2021. We welcomed the Federal Government's response, which committed additional investment into the sector to support better care over the next five years. This represents an important first step in addressing overall sector challenges and we continue to work through the detailed implications.

In our New Zealand Aged Care business, revenue was flat and underlying profit declined as a result of higher operating costs . Retirement village sales increased by 70% as units across a number of new developments became available. Care home closing occupancy rate remained stable at 88% (HY 2020: 89%). The sale of seven rehabilitation sites and of one care home were completed . We officially opened our new Foxbridge Retirement Village and Care Home.

Europe and Latin America

 
   Revenue   Underlying profit 
 
 
 HY 2021               GBP2,016m   GBP79m 
 HY 2020 (AER)         GBP1,827m   GBP85m 
 % growth/(decline)    10%         (7%) 
 
 HY 2020 (CER)         GBP1,769m   GBP82m 
 % growth/(decline)    14%         (4%) 
 

Revenue grew by 14% and underlying profit declined by 4% at CER with portfolio growth seen in nearly all our insurance businesses, improved performance in our health provision business and efficiency initiatives in aged care. This was more than offset by a return to more normal claims performance as customers were better able to access private healthcare that was unavailable at times during H1 2020.

Our health insurance business in Spain, Sanitas Seguros, delivered solid revenue performance driven by sales, including a historic record of nearly 96,000 net new customers in H1 2021. Underlying profit declined by 43% at CER due to higher claims than in the previous year as lockdown measures were eased. The COR for the half year was 89% ([9]) (2020: 84%). We continued to enhance our digital offer with our new service, BluaU Smart, in which the customer actively participates in the product design choosing from a selection of innovative personalised cover options.

Our Dental business in Spain delivered good results. Revenue and underlying profit grew, driven by higher activity in our dental centres as we return to more normal operating levels after lockdowns. In March, our dental centres reached their highest level of new customers per working day and we continued to increase video consultation volumes.

In our Hospitals business in Spain, revenue and underlying profit grew year-on-year driven by increased customer visits as lockdowns eased. As part of our continued pandemic response, we launched the COVID-19 Medical Advisor: a service provided by medical professionals who support our customers and activate close contact tracing. To date, we have tested over 380,000 customers. We have also introduced Sanitas' Home Hospitalisation Unit, which offers continuous support to patients recovering in their homes.

In Sanitas Mayores, our aged care business in Spain, underlying profit improved year-on-year due to efficiency initiatives and some recovery in occupancy. We have launched a new campaign to attract new residents and we have included health insurance cover for all aged care customers. Closing occupancy rate was 80% (HY 2020: 78%), which has been progressively increasing during 2021.

In Chile, revenue grew mainly driven by good performance in our outpatient business, Integramedica and Clinica Bupa Santiago Hospital. Underlying profit, however, was down year-on-year, driven by higher claims in the Isapre insurance business with regulatory interventions, which included preventing premium adjustments and mandating extensions to cover, impacting the whole sector.

In Poland, LuxMed delivered good revenue growth, partly driven by growth in the corporate subscription business customer base of over 8% year-on-year. Underlying profit was stable year-on-year predominantly due to COVID-19 related costs offsetting revenue growth. We continued to enhance and expand telehealth and digital health services. As part of our response to the pandemic, St. Elisabeth Hospital in Warsaw continued to work with the public sector to care for COVID-19 patients.

In Turkey, our health insurance business Bupa Acıbadem Sigorta, delivered good revenue growth, while underlying profit decreased due to higher claims compared to 2020 as lockdowns eased.

Care Plus in Brazil delivered solid revenue and customer growth. Bupa Mexico delivered strong revenue growth, while underlying profit was stable. Bupa Global Latin America (BGLA) saw underlying performance improve steadily year-on-year.

Bupa Global and UK

 
                     Revenue                 Underlying profit 
HY 2021              GBP1,660m               GBP16m 
HY 2020 (AER)        GBP1,532m               GBP26m 
% growth/(decline)   8%                      (38%) 
 
HY 2020 (CER)        GBP1,516m               GBP25m 
% growth/(decline)   9%                      (36%) 
 

We achieved good revenue growth of 9% at CER driven mainly by a strong increase in customer visits in the dental business, and the reduction in the impact of the UK return of premium provision compared to 2020.Underlying profit decreased by 36% at CER, mainly driven by higher claims in Bupa Global. This was partly offset by improved year-on-year performance in UK Dental and higher revenue in UK Insurance.

UK Insurance revenue was up and underlying profit increased due to improved product mix. Following the commitment made to pass back any exceptional financial benefit ultimately arising as a result of the temporary disruption to some medical treatments in 2020, we announced in March 2021 that eligible customers would receive a share of GBP125m. We are the first major health insurer to do this and payment has been made to around 290,000 customers to date. The final settlement is yet to be determined as we continue to see how claims rebound, and we retain a residual provision of GBP40m at 30 June 2021. We continue to expand our digital services. We are supporting 6,000 customers a week with Digital GP appointments, and 42% of our business customers now use our Bupa Connect portal.

In Bupa Global, our IPMI business, revenue was stable and underlying profit declined as claims levels increased, including a bounce back from the lower levels experienced in 2020. We have continued to see an increase in customers using our Global Virtual Care app which provides remote access to a global network of doctors. Over 68% of our customers now interact with us through our enhanced digital channels, and around half of claims are now done online.

The COR for Bupa Insurance Limited, the UK based insurance entity that underwrites both domestic and international insurance, deteriorated to 97% ([10]) (HY 2020: 94%) largely reflecting increased claims in Bupa Global.

UK Dental delivered improved performance with strong revenue growth year-on-year due to increased private customer visits. The business is welcoming an increasing number of NHS patients. The limitations imposed by COVID-19 safety measures are unlikely to be relaxed in the short term, thereby continuing to restrict the number of appointments and increasing costs.

Revenue in UK Care Services was flat year-on-year and underlying profit was stable as the sector continues to be supported by government infection control funding. There has been a steady increase in occupancy during 2021. The closing occupancy rate was up to 82% (HY 2020: 78%). In Richmond Villages, property sales increased to pre-pandemic levels.

In Health Services, revenue increased by 13% driven by increased customer activity in the clinics while underlying profit was stable year-on-year. We continue to develop our COVID-19 testing services. At the Cromwell Hospital, the "long COVID" clinic had increased demand and the hospital continues to work in partnership with NHS England to provide time-critical cancer and cardiac care for NHS patients.

Other businesses

 
                       Revenue   Underlying profit 
 HY 2021               GBP232m   GBP27m 
 HY 2020 (AER)         GBP243m   GBP35m 
 % decline             (5%)      (23%) 
 
 HY 2020 (CER)         GBP221m   GBP32m 
 % growth/(decline)    5%        (16%) 
 

Revenue in our other businesses was GBP232m up 5% at CER, driven by our Hong Kong SAR business with higher check-up and nursing services in health provision, as well as strong corporate client retention in insurance. Underlying profit in other businesses was down 16% to GBP27m at CER largely driven by higher COVID-19 related claims in our associate business in India, which is being rebranded to Niva Bupa.

FINANCIAL REVIEW

Overview

Revenue was GBP6.5bn, up 9% on the prior year (2020: GBP5.9bn [11] at CER), and underlying profit was GBP238m, up 38% (2020: GBP172m at CER). The Group's underlying results reflect the impacts of COVID-19 starting to subside in many markets, with health provision and aged care performance improving, partially offset by increased insurance claims levels following reduced disruption year-on-year.

Our statutory profit before taxation was GBP295m, up 54% (2020: GBP191m at AER), reflecting higher underlying profit, and gains made on acquisitions and divestments, including a one-off gain arising upon the transfer of customers from CS Healthcare into our UK Insurance business and divestment of the rehabilitation business in New Zealand.

Bupa generated cash from operating activities of GBP482m, down GBP448m on prior year (2020: GBP930m) reflecting the delay in claims outflows in the insurance businesses in 2020 partly offset by the return towards more normal trading levels across provision and insurance businesses.

The Group's Solvency II capital coverage ratio [12] of 163% at 30 June 2021 (FY 2020: 160%) sits comfortably within our target working range of 140-170% and reflects our ongoing financial resilience, despite the continued volatility caused by the pandemic.

Revenue (CER)

Revenue was up 9% as a result of portfolio growth, price rises in a majority of our insurance markets, and increased activity in our health provision businesses.

Revenue in insurance grew by 5%. Our insurance customers increased by 9% year-on-year, with growth coming in Europe and Latin America, particularly in our Spanish and Turkish businesses. Revenue was also buoyed by approved premium rises in Australia where an agreed change was postponed in 2020, and which are set in the context of medical inflation.

Our health provision businesses saw revenue growth of 34% reflecting higher customer numbers as the impacts of COVID-19 began to subside and health facilities were generally able to operate more normally.

In our aged care businesses, revenue was broadly in line with 2020 with overall occupancy rates 3 percentage points higher as restrictions began to ease and residents being able to be admitted to our homes. This was offset by some targeted disposals of homes as part of portfolio management.

Underlying profit (CER)

Group underlying profit increased by 38% to GBP238m (2020: GBP172m at CER). This reflects our businesses beginning to emerge from the pandemic, which has resulted in insurance profits reducing as claims levels return, and higher profits in health provision and aged care as a result of reduced lockdowns and government restrictions as well as lower COVID-19 related costs.

For our largest line of business, health insurance, despite revenue growth, underlying profit decreased due to a higher incurred claims number when compared to the particularly volatile claims experience during the first half of 2020. As lockdown measures began to be lifted across most of our markets, our customers began to access private healthcare facilities which they had not been able to at times during the prior year. During the first half of 2021, we have seen a trend of incurred claims returning towards more normalised levels, however the volume and timing of these varies market by market. Given the restriction on supply during the first half of last year, we held deferred claims reserves (30 June 2020: GBP389m) in many of our markets, however at H1 2021 we are only holding a reserve in Australia (GBP180m). Despite the reduction in such reserves, claims experience during the first half of 2021 drives a period-on-period reduction in underlying profit.

In the UK we had held a provision at the beginning of the year to satisfy our commitment to pass on any exceptional financial benefit ultimately arising from the pandemic to eligible UK PMI customers (FY 2020: GBP145m). In March 2021 we announced that eligible customers would receive a share of GBP125m. To date we have made cash payments to around 290,000 customers, the first major health insurer to do so. The final settlement is yet to be determined as we continue to monitor claims experience, and at 30 June 2021 we retain a residual provision of GBP40m.

We returned to profitability in our health provision businesses, as capacity restrictions in the majority of our markets reduced. This is in contrast to the prior year when there were a number of temporary closures due to localised government restrictions.

The underlying loss in aged care reduced significantly year-on-year, with revenue and customer levels broadly in line, but with lower costs, particularly on agency staffing and PPE, benefitting these results. Overall occupancy rates still remain below historical levels, as localised restrictions continue to arise intermittently. We have taken targeted actions to optimise our care home portfolio, and as restrictions continue to ease, we expect the aged care business to move back to profitability, although long-term structural challenges around government funding remain in some markets.

Central expenses and net interest margin of GBP28m were lower than prior year (2020: GBP45m at CER) as higher investment returns were partly offset by the additional interest costs associated with the debt issuances completed in June 2020.

Statutory profit

Statutory profit before taxation was GBP295m up 54% (2020: GBP191m), driven by both underlying and non-underlying results. The non-underlying items totaled GBP57m profit in 2021, compared with GBP13m profit in 2020.

The key drivers for non-underlying items in 2021 were property revaluation gains in our New Zealand retirement villages, gains made on the divestment of the rehabilitation business in New Zealand and a one-off gain on acquisition, arising upon the transfer of customers from CS Healthcare into our UK Insurance business (GBP39m).

 
                                                    2021    2020 
                                                     GBPm    GBPm 
 Australia and New Zealand at CER [13]               144     78 
                                                   ------  ------ 
 Europe and Latin America at CER                     79      82 
                                                   ------  ------ 
 Bupa Global and UK at CER                           16      25 
                                                   ------  ------ 
 Other businesses at CER                             27      32 
                                                   ------  ------ 
 Underlying profit for reportable segments 
  at CER                                             266     217 
                                                   ------  ------ 
 Central expenses and net interest margin 
  at CER                                            (28)    (45) 
                                                   ------  ------ 
 Consolidated underlying profit before taxation 
  at CER                                             238     172 
                                                   ------  ------ 
 Foreign exchange re-translation on 2020 results 
  (CER/AER)                                           -       6 
                                                   ------  ------ 
 Consolidated underlying profit before taxation 
  at AER                                             238     178 
                                                   ------  ------ 
 Impairment of intangible assets and goodwill 
  arising on business combinations                   (1)      - 
                                                   ------  ------ 
 Net gains/(losses) on disposal of businesses 
  and transaction costs on business combinations      9      (5) 
                                                   ------  ------ 
 Net property revaluation gains                       7      10 
                                                   ------  ------ 
 Realised and unrealised foreign exchange 
  gains                                               9      14 
                                                   ------  ------ 
 Gains/(losses) on return-seeking-assets, 
  net of hedging                                      3      (5) 
                                                   ------  ------ 
 Other non-underlying items                          30      (1) 
                                                   ------  ------ 
 Total non-underlying items                          57      13 
                                                   ------  ------ 
 Statutory profit before taxation at AER             295     191 
                                                   ------  ------ 
 

Taxation

The Group's effective tax rate for the period was 25% (2020: 24%), which is higher than the current UK corporation tax rate of 19%. This is mainly due to profits arising in jurisdictions with a higher rate of corporate income tax than the UK. The revaluation of UK deferred tax balances following the change in enacted UK tax rate from 19% to 25% did not have a material impact on the effective tax rate for the period.

Cashflow

Net cash generated from operating activities decreased by GBP448m to GBP482m, reflecting the delay in claims outflows in the insurance businesses in 2020; partially offset by the return towards more normal trading levels and revenue growth across some provision and insurance businesses.

Net cash used in investing activities decreased by GBP324m to GBP199m in the first half of the year due to lower deposits than during the same period last year as a result of higher levels of claims being made.

Net cash used in financing activities has increased by GBP514m to GBP336m. This movement is driven by the Group issuing GBP300m senior and GBP350m Tier 2 bonds in June 2020, with the repayment of GBP350m senior bond in June 2021 primarily funded through partial drawdown of the Group's revolving credit facility (RCF).

Funding

We manage our funding prudently to ensure a strong platform for continued growth. A key element of our funding policy is to target an A-/A3 senior credit rating for the Company, the main issuer of Bupa's debt.

The Company's senior debt ratings are A3 (negative) by Moody's and BBB+ (stable) by Fitch with no changes in the period.

The Company's Long-Term Issuer Default Rating (LT IDR) from Fitch is 'A-' and senior and Tier 2 bonds BBB+ and BBB- respectively. Bupa Insurance Limited's Insurer Financial Strength (IFS) rating and LT IDR are A+ (Strong) and A respectively. The outlook on both the Company's LT IDR and Bupa Insurance Limited's IFS ratings is stable. Moody's Bupa Insurance Limited Insurance Financial Strength Rating is A1 and the senior and subordinated debt ratings of the Company are A3 and Baa1 respectively, with a negative outlook.

A GBP350m senior bond was repaid on its maturity in June 2021 following the issuance of a GBP300m senior and a GBP350m Tier 2 bond in June 2020.

At 30 June 2021, our GBP800m RCF was drawn by GBP290m. The RCF matures in August 2022 and will be refinanced well in advance of its expiry. In the period, we also put in place a EUR30m bank facility in Spain to further support local and therefore Group liquidity. This remains fully undrawn.

We focus on managing our leverage in line with our credit rating targets. Leverage excluding operating leases at 30 June 2021 was 25.0% (FY 2020: 26.3%). Leverage is 32.1% (FY 2020: 33.6%) when IFRS 16 lease liabilities are taken into account.

Coverage of financial covenants remains well within the levels required in our bank facilities.

Solvency [14]

The Group's solvency coverage ratio of 163% remains strong and comfortably within our target working range of 140-170%.

The Group holds capital to cover its Solvency Capital Requirement (SCR), calculated on a Standard Formula basis, considering all our risks, including those related to non-insurance businesses. As at 30 June 2021, the estimated SCR of GBP2.5bn was the same as at 31 December 2020 and Own Funds of GBP4.1bn was GBP0.1bn higher when compared to 31 December 2020.

The Group surplus capital was estimated to be GBP1.6bn, compared to GBP1.5bn at 31 December 2020, representing a solvency coverage ratio of 163% (FY 2020: 160%). Our business continued to generate capital through our underlying profitability. This capital generation was largely offset by capital expenditure, debt financing costs and negative foreign exchange movements during the period as GBP appreciated against all major currencies.

The Group performs an analysis of the relative sensitivity of our estimated solvency coverage ratio to changes in market conditions and underwriting performance. Each sensitivity is an independent stress of a single risk and before any management actions. The selected sensitivities do not represent our expectations for future market and business conditions. A movement in values of properties that we own continues to be the most sensitive item, with a 10% decrease having a 14 percentage point reduction to the solvency coverage ratio.

The Bupa Group's capital position is resilient in the face of the individual risks, illustrating the strength of our balance sheet.

 
 Risk Sensitivities                             Solvency II 
                                               coverage ratio 
 Solvency coverage ratio                           163% 
                                             ---------------- 
 Property values -10%                              149% 
                                             ---------------- 
 Loss ratio worsening by 2%                        156% 
                                             ---------------- 
 Interest rate -100bps                             161% 
                                             ---------------- 
 Sterling appreciates by 10%                       162% 
                                             ---------------- 
 Group Specific Parameter (GSP) [15] +0.2%         162% 
                                             ---------------- 
 Credit spreads +100bps                            163% 
                                             ---------------- 
 Pension risk +10%                                 163% 
                                             ---------------- 
 Equity markets -20%                               163% 
                                             ---------------- 
 

As detailed in the Group's 2020 Annual Report and Accounts, Bupa includes a Group Specific Parameter ('GSP') in respect of the insurance risk parameter in the Standard Formula. The 2020 claims experience is not included in the GSP data set supporting the estimated HY 2021 SCR. It is the Group's judgement that the exceptional volatility experienced in 2020 claims as a result of COVID-19, is not representative of future premium risk. We are currently in discussions with the PRA to confirm how the impact of the pandemic will be taken into consideration in future reporting periods.

BUSINESS RISKS

We described our main risks in the Risk section of the Annual Report and Accounts 2020, which is available on Bupa.com. In the period to 30 June 2021 we are still seeing impacts from the COVID-19 pandemic which has resulted in significant uncertainty for society as a whole and for Bupa, but the principal risks and themes previously identified at the 2020 year-end also remain. Across Bupa we continue to take action to address ongoing operational risks and challenges in regards to the management of the pandemic. Governments continue to use varying levels of restrictions to control the infection rate. We are prepared for the operational impacts, including the potential closures of provision facilities, restrictions on resident visitation rights and changes in restrictions across our markets.

Strategic and financial risks and risks impacting our ability to deliver for our customers:

The macroeconomic environment is challenging in most markets, and this is compounded by COVID-19. It is uncertain how severe the impacts will be and how long they will last but any reduction in consumer or government spending may impact our businesses. Medical inflation continues to increase at a higher rate than income inflation and this is likely to be exacerbated by weakened economic environments. As a result, we are likely to see insurance premium increases at rates lower than medical inflation to maintain affordability of health insurance. This is particularly true in Australia, where the government continues to approve premium increases well below medical inflation.

Although claims costs have increased compared to last year as a result of some restrictions in place being lifted, disruptions still continue and the cost of claims could increase in the long run due to deferred costs of treating under-treated illnesses.

We have undertaken a range of stress and scenario analyses on our businesses to understand the potential impact of the pandemic on our business performance, solvency capital and liquidity position. This has helped us understand and mitigate the impact of the pandemic as far as possible and develop appropriate targeted actions to respond to these challenges. These tests have been designed to assess the impact on both 2021 and over the Group's three-year planning period.

Governmental and regulatory policy risks:

Changes in governmental and regulatory policy has consistently been one of our top risks given the nature of our businesses and this remains true. The significant governmental and regulatory responses to the pandemic has shown that future legislation, regulations and government funding decisions could have a material impact on the Group. We continue to engage both governments and regulators in the markets we operate in to understand and influence potential changes to ensure we are able to continue to deliver quality and value for our customers.

Operational Risks:

Information Security and Privacy remain key risks for the Group. Our focus on information security, technology and operational resilience in recent years, supported by significant investment to uplift capability and capacity in this area across the Group, has been critical in our response to this crisis. This investment has equipped us to effectively enhance digital and telehealth services and enabled our people to work remotely.

Following the pandemic, we are likely to see extensive and wide-ranging reviews into all aspects of the public and private response. These responses will often be judged in hindsight and this increases the risk of potential future litigation for all participants in the health care sector, including Bupa.

Social and environmental risks:

The pandemic has further demonstrated the importance of managing our reputation, with higher scrutiny on the actions of businesses in respect of customers, employees; and their contributions to society. It is more important now than ever that we continue to deliver on our purpose and serve and support our customers, our people and the communities we operate in.

Climate change remains one of the major risks we face as a society and is a key area of focus for us as Sustainability is a core Pillar of our new 3x6 strategy. We closely manage our environmental impacts and promote positive environmental practices. The Group's longer term exposure to climate change falls into two broad categories. Physical risks, particularly to the Group's property assets arising from severe weather events and the longer term health impacts, including possible increases in frequency of pandemics, as a result of the link between planetary and population health which may impact insurance claims and product design in the long term; and transition risks from the move to a low carbon economy, which will impact the value of those investments associated with higher levels of greenhouse gas emissions and affect the broader macroeconomic environment.

We have established a Group wide Environment and Climate Action programme, overseen by the Board Sustainability Committee, to consider and take appropriate action for Bupa. This programme includes considerations relating to our own carbon output, Risk Management processes and procedures, health implications from climate change and reporting and disclosure.

Our approach to risk management:

We have a well-established process for identifying and managing all business risks, including all types of operational risk such as information security and privacy. Monitoring and managing our risks is key to ensuring that we achieve our strategic objectives in the long term, meeting the evolving expectations of our customers, people, bondholders and regulators. The pandemic has reinforced that our Risk Management Framework remains appropriate for Bupa and has operated effectively, even during these extraordinary times. Internal controls, particularly regarding customer conduct and information security and privacy, continue to be key areas of focus.

BUPA AROUND THE WORLD

Australia and New Zealand

 
 --   Bupa Health Insurance, with 4m customers, is a leading health 
       insurance provider in Australia and also offers health insurance 
       for overseas workers and visitors. 
 --   Bupa Health Services is a health provision business, comprising 
       dental, optical, audiology, medical assessment services, 
       and health services for the Australian Defence Force (ADF) 
       and the Department of Veterans' Affairs. 
 --   Bupa Villages and Aged Care Australia cares for around 5,700 
       residents across 63 homes and 1 Retirement Village in Australia. 
 --   Bupa Villages and Aged Care New Zealand cares for around 
       3,300 residents across 48 care homes. It also operates 35 
       independent living retirement villages in Aotearoa, New Zealand. 
 

Europe and Latin America

 
 --   Sanitas Seguros is the second largest health insurance provider 
       in Spain, with 1.9m customers. 
 --   Sanitas Dental provides dental services through 200 centres 
       and third-party networks in Spain. 
 --   Sanitas Hospitales and New Services comprise four private 
       hospitals, 31 private medical clinics and one public hospital 
       under a Public-Private partnership model. 
 --   Sanitas Mayores cares for around 5,100 residents in 46 care 
       homes and operates six day-care centres in Spain. 
 --   LuxMed is a leading private healthcare business in Poland, 
       operating in health funding and provision through 12 hospitals 
       and 248 private clinics. 
 --   Bupa Chile is a leading health insurer in Chile in terms 
       of contracts and has around 789,000 customers. It offers 
       provision services across four hospitals and 34 medical clinics. 
 --   Bupa Acıbadem Sigorta is Turkey's second largest health 
       insurer, with products for corporate and individual customers, 
       and has around 910,000 customers. 
 --   Care Plus is a leading health insurance company in Brazil, 
       with around 125,000 customers, concentrated in São Paulo. 
 --   Bupa Mexico is a health insurer offering international and 
       local private medical insurance to individuals and corporates 
       in Mexico, with around 57,000 customers. 
 --   Bupa Global Latin America provides international health insurance, 
       local health insurance, and travel insurance in Latin America 
       to around 70,000 customers. 
 

Bupa Global and UK

 
 --   Bupa UK Insurance is a leading health insurer, with 2.3m 
       customers. 
 --   Bupa Global serves over 491,000 IPMI customers and administers 
       medical assistance for individuals, small businesses and 
       corporate customers. 
 --   Bupa Dental Care UK is the leading provider of private dentistry 
       in the UK, providing dental services through 488 centres 
       across the UK and Ireland. 
 --   Bupa Care Services has around 6,000 residents in 124 care 
       homes, and 10 Richmond care villages. 
 --   Bupa Health Services comprises 50 health clinics, and the 
       Cromwell Hospital in London. 
 

Other businesses

We also have associate health insurance businesses in Saudi Arabia (Bupa Arabia) and India (Max Bupa, which is being rebranded to Niva Bupa), an interest in MyClinic in Saudi Arabia, a health insurance and provision business in Hong Kong SAR and a representative office and medical centre in mainland China.

Bupa Finance plc

(Company No. 2779134)

Condensed Consolidated Half Year Financial Statements (unaudited)

Six months ended 30 June 2021

Bupa Finance plc

Condensed Consolidated Income Statement (unaudited)

for six months ended 30 June 2021

 
                                                Note                                                          For year 
                                                                              For six months ended               ended 
                                                       For six months ended           30 June 2020    31 December 2020 
                                                               30 June 2021            restated(1)         restated(1) 
                                                                       GBPm                   GBPm                GBPm 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 Revenues 
 Gross insurance premiums                                             4,633                  4,387               8,908 
 Premiums ceded to reinsurers                                          (47)                   (47)                (95) 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 Net insurance premiums earned                                        4,586                  4,340               8,813 
 
 Care, health, and other customer contract 
  revenue                                                             1,837                  1,467               3,230 
 Other revenue                                                           34                     46                  99 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 Total revenues                                  3                    6,457                  5,853              12,142 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 
 Claims and expenses 
 Insurance claims incurred                                          (3,685)                (3,308)             (6,712) 
 Reinsurers' share of claims incurred                                    35                     31                  57 
 Net insurance claims incurred                                      (3,650)                (3,277)             (6,655) 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 Share of post-taxation results of equity 
  accounted investments                                                  25                     36                  56 
 Impairment of goodwill and intangible assets                           (3)                      -                (18) 
 Other operating expenses                                           (2,539)                (2,355)             (4,921) 
 Other income and charges                        4                       46                    (5)                   1 
 Total claims and expenses                                          (6,121)                (5,601)            (11,537) 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 
 Profit before financial income and expense                             336                    252                 605 
 
 Financial income and expense 
 Financial income                                5                       47                     39                  92 
 Financial expense                               5                     (87)                   (91)               (180) 
 Net impairment loss on financial assets                                (1)                    (9)                (15) 
 Net financial expense                                                 (41)                   (61)               (103) 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 
 Profit before taxation expense                                         295                    191                 502 
 
 Taxation expense                                6                     (75)                   (45)               (117) 
 
 Profit for the financial period                                        220                    146                 385 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 
 Attributable to: 
 Bupa Finance plc                                                       219                    145                 383 
 Non-controlling interests                                                1                      1                   2 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 Profit for the financial period                                        220                    146                 385 
---------------------------------------------  -----  ---------------------  ---------------------  ------------------ 
 
 
 1.   Balances have been restated for a gross up between other 
       revenue and financial expense in relation to the remeasurement 
       of imputed revenue and interest in respect of interest-free 
       refundable accommodation deposits received by the Group 
       as payment for aged care units in Bupa Villages and Aged 
       Care - Australia. Refer to Note 1.4 for further details. 
 

Bupa Finance plc

Condensed Consolidated Statement of Comprehensive Income (unaudited)

for six months ended 30 June 2021

 
                                                                                                              For year 
                                                  For six months ended        For six months ended               ended 
                                                          30 June 2021    30 June 2020 restated(1)    31 December 2020 
                                                                  GBPm                        GBPm                GBPm 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 Profit for the financial period                                   220                         146                 385 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 
 Other comprehensive income/(expense) 
 
 Items that will not be reclassified to the 
 Income Statement 
 Remeasurement losses on pension schemes                             -                           -                 (5) 
 Unrealised losses on revaluation of property                     (10)                         (2)                 (5) 
 Taxation credit on income and expenses 
  recognised directly in other comprehensive 
  income                                                             3                           -                   5 
 
 Items that may be reclassified subsequently to 
 the Income Statement 
 Foreign exchange translation differences on 
  goodwill                                                        (73)                          74                  63 
 Other foreign exchange translation differences                  (146)                         175                  42 
 Net gains/(losses) on hedge of net investment 
  in overseas subsidiary companies                                  46                        (68)                (62) 
 Change in fair value of financial investments 
  through other comprehensive income                                 2                           1                   7 
 Share of other comprehensive income of equity 
  accounted investments                                              7                           -                  13 
 Change in cash flow hedge reserve(2)                             (21)                           -                   - 
 Taxation credit on income and expenses 
  recognised directly in other comprehensive 
  income                                                             -                           -                   2 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 Total other comprehensive (expense)/income                      (192)                         180                  60 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 Comprehensive income for the period                                28                         326                 445 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 
 Attributable to: 
 Bupa Finance plc                                                   28                         325                 443 
 Non-controlling interests                                           -                           1                   2 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 Comprehensive income for the period                                28                         326                 445 
-----------------------------------------------  ---------------------  --------------------------  ------------------ 
 
 
 1.   Balances have been restated due to the IFRS Interpretations 
       Committee decision in relation to Multiple Tax Consequences 
       of Recovering an Asset. Refer to Note 1.4 for further details. 
 2.   Change in cash flow hedge reserve includes a correction 
       of GBP(21)m in relation to amounts arising on the hedging 
       of acquisitions that should have been reallocated to goodwill 
       (GBP20m) or investments in associates (GBP1m) on conversion 
       to IFRS 9 Financial Instruments. 
 

Bupa Finance plc

Condensed Consolidated Statement of Financial Position (unaudited)

as at 30 June 2021

 
                                                                         At 30 June 
                                         At 30 June   At 31 December           2020 
                                               2021             2020    restated(1) 
                                  Note         GBPm             GBPm           GBPm 
-------------------------------  -----  -----------  ---------------  ------------- 
 Goodwill and intangible 
  assets                           7          3,626            3,820          3,871 
 Property, plant and equipment     8          3,869            4,115          4,245 
 Investment property               9            637              627            574 
 Equity accounted investments                   869              868            804 
 Post-employment benefit 
  net assets                       10             1                1              2 
 Restricted assets                 11           156              149            123 
 Financial investments             12         2,980            2,865          2,796 
 Derivative assets                               42               61             26 
 Deferred taxation assets                        52               49             47 
 Current taxation assets                         10                9              5 
 Assets arising from insurance 
  business                         13         1,894            1,345          2,069 
 Inventories                                    111              126            104 
 Trade and other receivables                    661              603            656 
 Cash and cash equivalents         14         1,596            1,706          1,843 
 Assets held for sale              15           148                8            292 
-------------------------------  -----  -----------  ---------------  ------------- 
 Total assets                                16,652           16,352         17,457 
-------------------------------  -----  -----------  ---------------  ------------- 
 
 Subordinated liabilities          16       (1,248)          (1,247)        (1,595) 
 Other interest-bearing 
  liabilities                      16       (1,028)          (1,191)        (1,171) 
 Lease liabilities                            (952)          (1,010)        (1,081) 
 Post-employment benefit 
  net liabilities                  10          (12)             (12)            (7) 
 Provisions arising from 
  insurance contracts              17       (3,897)          (3,212)        (4,060) 
 Derivative liabilities                        (12)             (77)           (86) 
 Provisions for liabilities 
  and charges                                 (210)            (222)          (191) 
 Deferred taxation liabilities                (190)            (187)          (218) 
 Current taxation liabilities                  (81)            (134)          (126) 
 Other liabilities arising 
  from insurance business                     (221)            (162)          (188) 
 Trade and other payables                   (2,027)          (2,151)        (1,839) 
 Liabilities associated 
  with assets held for sale        15          (53)              (1)          (202) 
-------------------------------  -----  -----------  ---------------  ------------- 
 Total liabilities                          (9,931)          (9,606)       (10,764) 
-------------------------------  -----  -----------  ---------------  ------------- 
 
 Net assets                                   6,721            6,746          6,693 
-------------------------------  -----  -----------  ---------------  ------------- 
 
 Equity 
 Called up share capital                        200              200            200 
 Property revaluation reserve                   679              699            705 
 Income and expenditure 
  reserves                                    5,716            5,542          5,348 
 Cash flow hedge reserve                          -               21             21 
 Foreign currency translation 
  reserve                                       109              266            401 
-------------------------------  -----  -----------  ---------------  ------------- 
 Equity attributable to 
  Bupa Finance plc                            6,704            6,728          6,675 
 Equity attributable to 
  non-controlling interests                      17               18             18 
-------------------------------  -----  -----------  ---------------  ------------- 
 Total equity                                 6,721            6,746          6,693 
-------------------------------  -----  -----------  ---------------  ------------- 
 
 
 1.   Balances have been restated due to the IFRS Interpretations 
       Committee decision in relation to Multiple Tax Consequences 
       of Recovering an Asset. Refer to Note 1.4 for further details. 
 

Bupa Finance plc

Condensed Consolidated Statement of Cash Flows (unaudited)

for six months ended 30 June 2021

 
                                                                                           For six            For year 
                                                                           For six    months ended               ended 
                                                                      months ended    30 June 2020    31 December 2020 
                                                                      30 June 2021     restated(1)        restated (1) 
                                                             Note             GBPm            GBPm                GBPm 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 Cash flow from operating activities 
 
 Profit before taxation expense                                                295             191                 502 
 
 Adjustments for: 
 Net financial expense (1)                                                      41              61                 103 
 Depreciation, amortisation and impairment                                     239             235                 501 
 Other non-cash items (1)                                                     (78)            (52)                (90) 
 
 Changes in working capital and provisions: 
 Increase in provisions and other liabilities arising from 
  insurance contracts                                                          839           1,179                 442 
 (Increase)/decrease in assets arising from insurance 
  business                                                                   (577)           (621)                  16 
 Funded pension scheme employer contributions                                    -               -                 (1) 
 (Increase)/decrease in trade and other receivables, and 
  other assets                                                                (88)            (34)                  35 
 (Decrease)/increase in trade and other payables, and 
  other liabilities                                                           (66)              36                 155 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 Cash generated from operations                                                605             995               1,663 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 
 Income taxation paid                                                        (116)            (59)               (153) 
 Increase in cash held in restricted assets                   11               (7)             (6)                (32) 
 
 Net cash generated from operating activities                                  482             930               1,478 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 
 Cash flow from investing activities 
 Acquisition of subsidiary companies and businesses , net 
  of cash acquired                                                               2            (17)                (25) 
 Investment in equity accounted investments                                   (12)               -               (109) 
 Dividends received from associates                                             34               -                   - 
 Disposal of subsidiary companies and businesses , net of 
  cash disposed of                                                               9             (5)                   - 
 Divestment in equity accounted investments                                      5               -                   - 
 Purchase of intangible assets                                7               (34)            (43)               (114) 
 Purchase of property, plant and equipment                                    (62)            (85)               (176) 
 Proceeds from sale of property, plant and equipment                             2               2                  99 
 Purchase of investment property                                              (23)            (27)                (59) 
 Disposal of investment property                                                 -               1                   1 
 Purchases of financial investments, excluding deposits 
  with credit institutions                                                   (385)           (498)             (1,440) 
 Proceeds from sale and maturities of financial 
  investments, excluding deposits with credit 
  institutions                                                                 273             487               1,302 
 Net investment into deposits with credit institutions                        (33)           (355)               (393) 
 Interest received                                                              25              17                  51 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 Net cash used in investing activities                                       (199)           (523)               (863) 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 
 Cash flow from financing activities 
 Proceeds from issue of interest-bearing liabilities and 
  drawdowns on other borrowings                                                330             686                 648 
 Repayment of interest-bearing liabilities and other 
  borrowings                                                                 (473)           (272)               (578) 
 Principal repayment of lease liabilities                                     (61)            (59)               (126) 
 Repayment of interest on lease liabilities                                   (24)            (27)                (54) 
 Interest paid                                                                (45)            (37)               (103) 
 (Payments)/receipts on settlement of hedging instruments                     (10)             (3)                   4 
 Dividends paid(1)                                                            (52)           (110)               (175) 
 Dividends paid to non-controlling interests                                   (1)               -                 (1) 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 Net cash (used in)/generated from financing activities                      (336)             178               (385) 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 v 
 Net (decrease)/ increase in cash and cash equivalents                        (53)             585                 230 
 Cash and cash equivalents at the beginning of period                        1,705           1,451               1,451 
 Effect of exchange rate changes                                              (54)              58                  24 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 Cash and cash equivalents at end of period(2)                14             1,598           2,094               1,705 
----------------------------------------------------------  -----  ---------------  --------------  ------------------ 
 
 
 1.   Balances have been restated for a gross up between other 
       revenue (other non-cash) and financial expense in relation 
       to the remeasurement of imputed revenue and interest in 
       respect of interest-free refundable accommodation deposits 
       received by the Group as payment for aged care units in 
       Bupa Villages and Aged Care - Australia. Refer to Note 
       1.4 for further details. Dividends paid of GBP175m for 
       year ended 31 December 2020 have been reclassified from 
       net cash used in investing activities to net cash used 
       in financing activities. 
 2.   Includes cash balances classified as held for sale of GBP3m 
       (HY 2020: GBP252m; FY 2020: GBPnil) and bank overdrafts 
       of GBP1m (HY 2020: GBP1m; FY 2020: GBP1m) which are not 
       considered as a component of cash and cash equivalents 
       within Note 14. 
 

Bupa Finance plc

Condensed Consolidated Statement of Changes in Equity (unaudited)

for six months ended 30 June 2021

 
                                                                                     Total 
                                                                              attributable 
                                                                                        to 
                                                                               shareholder            Equity 
                                        Income          Cash        Foreign             of      attributable 
                        Property           and          flow       exchange           Bupa                to 
                     revaluation   expenditure         hedge    translation        Finance   non-controlling     Total 
                         reserve       reserve    reserve(1)        reserve            plc         interests    equity 
 For six months 
 ended 
 30 June 2021               GBPm          GBPm          GBPm           GBPm           GBPm              GBPm      GBPm 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Balance as at 1 
  January 2021               699         5,542            21            266          6,528                18     6,546 
 
 Profit for the 
  financial 
  period                       -           219             -              -            219                 1       220 
 
 Other 
 comprehensive 
 income/(expense) 
 Unrealised loss 
  on revaluation 
  of 
  property                  (10)             -             -              -           (10)                 -      (10) 
 Realised 
  revaluation 
  profit on 
  disposal 
  of property                (1)             1             -              -              -                 -         - 
 Foreign exchange 
  translation 
  differences 
  on goodwill                  -             -             -           (73)           (73)                 -      (73) 
 Other foreign 
  exchange 
  translation 
  differences               (12)           (3)             -          (130)          (145)               (1)     (146) 
 Net gain on hedge 
  of net 
  investment 
  in overseas 
  subsidiary 
  companies                    -             -             -             46             46                 -        46 
 Change in fair 
  value 
  of financial 
  investments 
  through other 
  comprehensive 
  income                       -             2             -              -              2                 -         2 
 Share of other 
  comprehensive 
  income of equity 
  accounted 
  investments                  -             7             -              -              7                 -         7 
 Change in cash 
  flow 
  hedge reserve(1)             -             -          (21)              -           (21)                 -      (21) 
 Taxation credit 
  on income and 
  expense 
  recognised 
  directly 
  in other 
  comprehensive 
  income                       3             -             -              -              3                 -         3 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Other 
  comprehensive 
  (expense)/income 
  for the period, 
  net of taxation           (20)             7          (21)          (157)          (191)               (1)     (192) 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Total 
  comprehensive 
  (expense)/income 
  for the period            (20)           226          (21)          (157)             28                 -        28 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Dividends to 
  equity 
  holders of the 
  company                      -          (52)             -              -           (52)                 -      (52) 
 Dividends to 
  non-controlling 
  interests                    -             -             -              -              -               (1)       (1) 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Balance as at 30 
  June 2021                  679         5,716             -            109          6,504                17     6,521 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Share capital at 
  beginning and 
  end 
  of period                                                                                                        200 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 Total equity                                                                                                    6,721 
------------------  ------------  ------------  ------------  -------------  -------------  ----------------  -------- 
 
 
 1.   Change in cash flow hedge reserve includes a correction 
       of GBP(21m) in relation to amounts arising on the hedging 
       of acquisitions that should have been reallocated to goodwill 
       (GBP20m) or investments in associates (GBP1m) on initial 
       application of IFRS 9 Financial Instruments. 
 
 
                                                                                     Total 
                                                                              attributable 
                                                                                        to 
                                                                               shareholder            Equity 
                                          Income       Cash        Foreign              of      attributable 
                         Property            and       flow       exchange            Bupa                to 
                      revaluation    expenditure      hedge    translation         Finance   non-controlling     Total 
                          reserve        reserve    reserve        reserve             plc         interests    equity 
 For year ended 31           GBPm           GBPm       GBPm           GBPm            GBPm              GBPm      GBPm 
  December 2020 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Balance as at 1 
  January 2020                692          5,310         21            237           6,260                17     6,277 
 
 Profit for the 
  financial 
  period                        -            383          -              -             383                 2       385 
 
 Other 
 comprehensive 
 income/(expense) 
 Unrealised loss 
  on revaluation 
  of 
  property                    (5)              -          -              -             (5)                 -       (5) 
 Realised 
  revaluation 
  profit on 
  disposal 
  of property                 (8)              8          -              -               -                 -         - 
 Remeasurement 
  loss 
  on pension 
  schemes                       -            (5)          -              -             (5)                 -       (5) 
 Foreign exchange 
  translation 
  differences 
  on goodwill                   -              -          -             63              63                 -        63 
 Other foreign 
  exchange 
  translation 
  differences                  16            (1)          -             27              42                 -        42 
 Net loss on hedge 
  of net 
  investment 
  in overseas 
  subsidiary 
  companies                     -              -          -           (62)            (62)                 -      (62) 
 Change in fair 
  value 
  of financial 
  investments 
  through other 
  comprehensive 
  income                        -              7          -              -               7                 -         7 
 Share of other 
  comprehensive 
  income of equity 
  accounted 
  investments                   -             13          -              -              13                 -        13 
 Taxation credit 
  on income and 
  expense 
  recognised 
  directly 
  in other 
  comprehensive 
  income                        4              2          -              1               7                 -         7 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Other 
  comprehensive 
  income for the 
  period, 
  net of taxation               7             24          -             29              60                 -        60 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Total 
  comprehensive 
  income for the 
  period                        7            407          -             29             443                 2       445 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Dividends to 
  equity 
  holders of the 
  company                       -          (175)          -              -           (175)                 -     (175) 
 Dividends to 
  non-controlling 
  interests                     -              -          -              -               -               (1)       (1) 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Balance as at 31 
  December 2020               699          5,542         21            266           6,528                18     6,546 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Share capital at 
  beginning and 
  end 
  of period                                                                                                        200 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Total equity                                                                                                    6,746 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 
 
                                                                                     Total 
                                                                              attributable 
                                                                                        to 
                                                                               shareholder            Equity 
                                          Income       Cash        Foreign              of      attributable 
                         Property            and       flow       exchange            Bupa                to 
                      revaluation    expenditure      hedge    translation         Finance   non-controlling     Total 
                          reserve        reserve    reserve        reserve             plc         interests    equity 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 For six months 
 ended 
 30 June 2020                GBPm           GBPm       GBPm           GBPm            GBPm              GBPm      GBPm 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Balance as at 1 
  January 2020                692          5,310         21            237           6,260                17     6,277 
 
 Profit for the 
  financial 
  period                        -            145          -              -             145                 1       146 
 
 Other 
 comprehensive 
 income/(expense) 
 Unrealised loss 
  on revaluation 
  of 
  property                    (2)              -          -              -             (2)                 -       (2) 
 Foreign exchange 
  translation 
  differences 
  on goodwill 
  (restated)(1)                 -              -          -             74              74                 -        74 
 Other foreign 
  exchange 
  translation 
  differences 
  (restated)(1)                15              2          -            158             175                 -       175 
 Net loss on hedge 
  of net 
  investment 
  in overseas 
  subsidiary 
  companies                     -              -          -           (68)            (68)                 -      (68) 
 Change in fair 
  value 
  of financial 
  investments 
  through other 
  comprehensive 
  income                        -              1          -              -               1                 -         1 
 Other 
  comprehensive 
  income for the 
  period, 
  net of taxation              13              3          -            164             180                 -       180 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Total 
  comprehensive 
  income for the 
  period                       13            148          -            164             325                 1       326 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Dividends to 
  equity 
  holders of the 
  company                       -          (110)          -              -           (110)                 -     (110) 
 Balance as at 30 
  June 2020                   705          5,348         21            401           6,475                18     6,493 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Share capital at 
  beginning and 
  end 
  of period                                                                                                        200 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 Total equity                                                                                                    6,693 
------------------  -------------  -------------  ---------  -------------  --------------  ----------------  -------- 
 
 
 1.   Balances have been restated due to the IFRS Interpretations 
       Committee decision in relation to Multiple Tax Consequences 
       of Recovering an Asset. Refer to Note 1.4 for further details. 
 

Notes 1-19 form part of these Condensed Consolidated Financial Statements.

Bupa Finance plc

Notes to the Condensed Consolidated Financial Statements (unaudited)

for six months ended 30 June 2021

   1      Financial information and basis of preparation 
   1.1   Basis of preparation 

Bupa Finance plc (the 'Company'), a company incorporated in England and Wales, together with its subsidiaries (collectively the 'Group') is an international healthcare business, providing health insurance, treatment in clinics, dental centres and hospitals, and operating care homes. The immediate and ultimate parent of the Company is The British United Provident Association Limited (the 'Parent' or 'Bupa' and together with its subsidiaries, the 'Bupa Group').

The Condensed Consolidated Half Year Financial Statements of the Company as at and for the six months ended 30 June 2021 comprise those of the Company and its subsidiary companies.

The interim financial statements have been prepared in accordance with UK adopted International Accounting Standard 34 Interim Financial Reporting and the Disclosure Guidance and Transparency Rules sourcebook of the United Kingdom's Financial Conduct Authority, and should be read in conjunction with the annual financial statements for the year ended 31 December 2020, which have been prepared in accordance with international accounting standards in conformity of the Companies Act 2006 and in accordance with International Financial Reporting Standards ('IFRS') adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. The Group's change, on 1 January 2021, from IFRS as adopted in the European Union, to UK adopted IFRS, was a change in accounting framework, in line with the requirements of UK company law, not a change in accounting policy. There was no impact on recognition, measurement or disclosure from this change in framework. The interim financial statements have been prepared on the basis of the accounting policies set out in the annual financial statements for the year ended 31 December 2020.

The interim financial statements were approved by the Board of Directors of Bupa Finance plc on 4 August 2021.

The financial information contained in these interim results does not constitute statutory accounts of Bupa Finance plc within the meaning of Section 435 of the Companies Act 2006. The comparative figures for the financial year ended 31 December 2020 are not the Company's statutory accounts for the financial year. Those accounts have been reported on by the Company's auditor and delivered to the Registrar of Companies. The report of the auditor was (i) unqualified, (ii) did not include a reference to any matters to which the auditor drew attention by way of emphasis without qualifying their report, and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006.

   1.2   Going concern 

Following a detailed assessment of the Group's going concern status based on its current position and forecast results, the Directors have concluded that the Group has adequate resources to operate for at least the next 12 months from the approval of these financial statements. This assessment considered forecast and reasonably possible adverse changes to the Group's regulatory solvency, liquidity, access to funding and trading profitability over the next 12 months.

The assessment identified the risks and uncertainties most likely to impact the Group and considered the impact to the Group's businesses under reasonably possible severe scenarios including more onerous COVID-19 outcomes and associated broader economic impacts. Under such scenarios, significant short-term reductions in profitability arise, however the Group would still remain within its risk appetites for regulatory solvency and liquidity. The Group has access to a GBP800m revolving credit facility ('RCF') in order to meet liquidity needs. The RCF was drawn down by GBP290m at 30 June 2021 (31 December 2020: undrawn, 30 June 2020: undrawn) in order to meet liquidity needs. Additional management actions would allow the downside impact to be further mitigated by reducing expenditure, obtaining additional funding or divesting investments or businesses. Therefore the Directors do not consider that the scenarios considered change the conclusion of the Group's going concern assessment.

Details of the Group's business activities, together with the factors likely to affect its future development, performance and position are set out in the Half Year 2021 Results Announcement. The financial position of the Group, its cash flows, liquidity position and borrowing facilities are also described in the Financial Review of the Half Year 2021 Results Announcement.

   1.3   Accounting estimates and judgements 

The preparation of financial statements requires the use of certain accounting estimates and assumptions that affect the reported assets, liabilities, income and expenses. It also requires management to exercise judgement in applying the Group's accounting policies.

Key areas of estimation as well as key areas of judgement, including areas that have been recognised as particularly sensitive to the impact of COVID-19, are set out below. Further detail on any judgements taken are included in the related notes.

1.3.1 Estimates

Goodwill and intangible assets

Goodwill and intangible assets are recognised on business combinations and are tested for impairment on an annual basis, or where there are indicators of impairment. The key assumptions within this process include the discount rate, terminal growth rate and the forecast cash flows; which are key sources of estimation uncertainty. At 30 June 2021, all CGUs and intangible assets with an indefinite useful life were reviewed for indicators of impairment. Whilst there were no indicators of impairment identified, goodwill impairment tests were performed for CGUs which had limited headroom at 31 December 2020. This resulted in no impairment. The outcome of goodwill impairment test reviews and sensitivities to reasonably possible changes in assumptions are included in Note 7.

Property valuations

The Group has a significant portfolio of care home, hospital and office properties. Significant assumptions for freehold properties include average occupancy and capitalisation rates, whereas for investment property key assumptions include discount and capital growth rates. Further details of the significant assumptions are included in Notes 8 and 9.

Provisions arising from insurance contracts

Estimates included in the provisions arising from insurance contracts include expected claims payments and expenses required to settle existing insurance contract obligations. The key assumptions used in the calculation of the outstanding claims provision include claims development, margin of prudence, claims costs inflation, medical trends and seasonality.

During the course of the COVID-19 pandemic government restrictions across many of our markets affected insurance customers' ability to access treatment in private healthcare facilities and make claims, particularly for elective procedures. A deferred claim provision is established on a best estimate basis (plus a risk margin) for these claims where regulatory or other public commitments give rise to a constructive obligation to fund the deferred medical service, even if the service were to postdate a customer's contract period. The key assumption is the estimated cost of deferred claims that are expected to rebound. Further details of the reserving approach are included in Note 17.

1.3.2 Judgements

Impact of COVID-19 on valuations

The Group has made a number of key judgements in assessing the longer-term impacts of COVID-19 on the business. This notably includes judgements on the timing and extent of the recovery of the provision and aged-care businesses over the medium term from the impacts of COVID-19 as part of the cash flow forecasts used in goodwill impairment testing. Further details are included in Note 7.

In addition, significant judgements have been made in forecasting the insurance claims that remain deferred at the reporting date following COVID-19 disruption, including the timing and amount of claims that are expected to rebound. These judgements are used in the calculation of the deferred claims provision in the Australian health insurance business, the return of premium provision in the UK PMI business and to perform liability adequacy testing to ensure that the unearned premium provisions held across the insurance businesses are sufficient to meet expected claims and administrative expenses. Further details are included in Note 17.

   1.4   Restatements 

1.4.1 Refundable Accommodation Deposits ('RADs')

The Group receives interest-free RADs in respect of payments for aged care units in Bupa Villages and Aged Care - Australia. Revenue is recognised for the imputed interest on RADs, reflecting the Group's position as lessor. The Group has determined that the use of the Maximum Permissible Interest Rate ('MPIR') is most appropriate to determine the imputed revenue and interest amounts. The MPIR is a rate set by the Australian Government and is used to calculate the Daily Accommodation Payment to applicable residents. Previously the Group used the overnight funding rate to determine imputed revenue and interest.

The impact of this change in measurement is shown in the table below. Comparative periods have been restated for the change.

 
                                        For six         For six       For year 
                                   months ended    months ended          ended 
                                        30 June         30 June    31 December 
                                           2021            2020           2020 
                                           GBPm            GBPm           GBPm 
-------------------------------  --------------  --------------  ------------- 
 Other revenue                               10              13             24 
 Financial expense                         (10)            (13)           (24) 
-------------------------------  --------------  --------------  ------------- 
 Total impact on profit before 
  tax                                         -               -              - 
-------------------------------  --------------  --------------  ------------- 
 

1.4.2 IFRS Interpretations Committee decision 'Multiple Tax Consequences of Recovering an Asset (IAS 12 Income Taxes)'

In April 2020, the IFRS Interpretations Committee ('IFRS IC') published its final agenda decision 'Multiple Tax Consequences of Recovering an Asset (IAS 12 Income Taxes)'. The agenda item considered how an entity accounts for deferred taxes on an asset that has two distinct taxation consequences over its life which cannot be offset (taxable economic benefits from use and capital gains on disposal or expiry). The IFRS IC concluded that in these circumstances an entity identifies separate temporary differences (and deferred taxes) that reflect the distinct and separate taxation consequences of recovering the asset's carrying amount.

Previously, the Group measured deferred taxes by considering the use and disposal of the asset as one simultaneous manner of recovering the carrying amount of the bed licences held in Bupa Villages and Aged Care - Australia . Taking into account the IFRS IC decision, the Group amended its policy to take into account the multiple consequences of recovery. This policy change has been implemented on a retrospective basis.

The change in accounting policy was implemented from 31 December 2020 and the impacts for the 30 June 2020 comparative reporting period and the beginning of the earliest period presented are shown below:

 
                                    30 June 2020   1 January 2020 
                                            GBPm             GBPm 
--------------------------------   -------------  --------------- 
 Goodwill and intangible assets               29               27 
 Deferred taxation liabilities              (29)             (27) 
---------------------------------  -------------  --------------- 
 Total impact on net assets                    -                - 
---------------------------------  -------------  --------------- 
 

The movement of GBP2m in the above balances relates to foreign exchange differences. This has led to a restatement of 'Foreign exchange translation differences on goodwill' of GBP2m and 'Other foreign exchange translation differences' of GBP(2)m in both the Condensed Consolidated Statement of Comprehensive Income and Condensed Consolidated Statement of Changes in Equity for the period ended 30 June 2020.

   1.5   New and amended accounting standards 

1.5.1 New and amended standards adopted by the Group

A number of amended standards became applicable for the current reporting period. The Group did not have to change its accounting policies or make retrospective adjustments as a result of adopting these amended standards.

1.5.2 Impact of standards issued but not yet applied by the Group

IFRS 17 Insurance Contracts

IFRS 17 Insurance Contracts was issued in May 2017 as a replacement for IFRS 4 Insurance Contracts, with amendments to IFRS 17 issued in June 2020. The final standard will be effective for annual periods beginning on or after 1 January 2023.

IFRS 17 requires a current measurement model where estimates are remeasured each reporting period. Under the general measurement model, contracts are measured using the building blocks of discounted probability-weighted cash flows, an explicit risk adjustment, and a contractual service margin ('CSM') representing the unearned profit of the contract which is recognised as revenue over the coverage period. However, an optional, simplified premium allocation approach, similar in nature to the Group's existing measurement basis, is permitted for short-duration contracts.

The detailed application of IFRS 17 is currently being evaluated by the Group. It is expected that the simplified premium allocation approach option will be available for the majority of the Group's insurance contracts, so a significant change in the measurement basis is not anticipated. The presentation and disclosure requirements of IFRS 17 will, however, differ considerably compared to the current approach.

IFRS Interpretations Committee decision 'Configuration or Customisation Costs in a Cloud Computing Arrangement (IAS 38 Intangible Assets)'

In April 2021, the IFRS Interpretations Committee ('IFRS IC') published its final agenda decision 'Configuration or Customisation Costs in a Cloud Computing Arrangement (IAS 38 Intangible Assets)'. This agenda decision considered how an entity should account for configuration and customisation costs incurred in implementing a Software as a Service ('SaaS') arrangement. The IFRS IC concluded that such costs should be expensed unless the criteria for recognising a separate asset are met.

The impact of this agenda decision is currently being evaluated by the Group. This evaluation is expected to be completed, and any impact of the agenda decision recorded, during the second half of 2021.

   1.6   Foreign exchange 

The following significant exchange rates applied during the period:

 
                                     Average rate                               Closing rate 
                      -----------------------------------------  ----------------------------------------- 
                       At 30 June   At 31 December   At 30 June   At 30 June   At 31 December   At 30 June 
                             2021             2020         2020         2021             2020         2020 
--------------------  -----------  ---------------  -----------  -----------  ---------------  ----------- 
 Australian dollar           1.80             1.86         1.92         1.84             1.77         1.80 
 Brazilian real              7.48             6.61         6.17         6.88             7.10         6.72 
 Chilean peso            1,000.12         1,015.49     1,024.77     1,013.71           971.08     1,016.91 
 Danish krone                8.57             8.38         8.54         8.66             8.33         8.22 
 Euro                        1.15             1.12         1.14         1.16             1.12         1.10 
 Hong Kong dollar           10.78             9.96         9.79        10.72            10.60         9.59 
 Mexican peso               28.02            27.53        27.19        27.52            27.19        28.49 
 New Zealand dollar          1.94             1.97         2.01         1.98             1.90         1.92 
 Polish zloty                5.23             4.99         5.04         5.27             5.10         4.90 
 Turkish lira               10.98             9.03         8.16        12.02            10.17         8.49 
 US dollar                   1.39             1.28         1.26         1.38             1.37         1.24 
--------------------  -----------  ---------------  -----------  -----------  ---------------  ----------- 
 

1.7 Events occurring after the reporting period

On 4 August 2021, the Group completed the sale of its 70% stake in Ginemed, a provision business in Spain held for sale as at 30 June 2021. There was no material gain or loss on disposal from the 30 June 2021 carrying value.

   2      Operating segments 

The organisational structure of the Group is managed through three Market Units based on geographic locations and customers: Australia and New Zealand; Europe and Latin America; and Bupa Global and UK. Management monitors the operating results of the Market Units separately to assess performance and make decisions about the allocation of resources. Bupa Hong Kong, Bupa China and the Group's associate investments, Bupa Arabia and Max Bupa are reported within Other businesses. The segmental disclosures below are reported consistently with the way the business is managed and reported internally.

With effect from 1 July 2021, Bupa Hong Kong has been incorporated into the Australia and New Zealand Market Unit to form Bupa Asia Pacific. The 2021 Annual Report will reflect this reporting change and 2020 balances will be restated, where applicable.

 
 Reportable Segments         Service and Products 
--------------------------  ------------------------------------------------------------------------------------------ 
 Australia and New Zealand   Bupa Health Insurance: Domestic health insurance and international health cover in 
                             Australia. 
                             Bupa Health Services: Health provision services relating to dental, optical, audiology 
                             and 
                             medical assessments and therapy. 
                             Bupa Villages and Aged Care - Australia: Nursing, residential and respite care. 
                             Bupa Villages and Aged Care - New Zealand: Nursing, residential, respite care and 
                             residential 
                             villages. 
--------------------------  ------------------------------------------------------------------------------------------ 
 Europe and Latin America    Sanitas Seguros: Health insurance and related products in Spain. 
                             Sanitas Dental: Insurance and dental services through clinics and third-party networks in 
                             Spain. 
                             Sanitas Hospitales and New Services: Management and operation of hospitals and health 
                             clinics 
                             in Spain. 
                             Sanitas Mayores: Nursing, residential and respite care in care homes and day centres in 
                             Spain. 
                             LuxMed: Medical subscriptions, health insurance, and the management and operation of 
                             diagnostics, 
                             health clinics and hospitals in Poland. 
                             Bupa A cıbadem Sigorta: Domestic health insurance in Turkey. 
                             Bupa Chile: Domestic health insurance and the management and operation of health clinics 
                             and 
                             hospitals in Chile. 
                             Care Plus: Domestic health insurance in Brazil. 
                             Bupa Mexico: Domestic health insurance in Mexico. 
                             Bupa Global Latin America: International health insurance. 
--------------------------  ------------------------------------------------------------------------------------------ 
 Bupa Global and UK          Bupa UK Insurance: Domestic health insurance, and administration services for Bupa health 
                             trusts. 
                             Bupa Dental Care UK: Dental services and related products. 
                             Bupa Care Services: Nursing, residential, respite care and care villages. 
                             Bupa Health Services: Clinical services, health assessment related products and 
                             management 
                             and operation of a private hospital. 
                             Bupa Global: International health insurance to individuals, small businesses and 
                             corporate 
                             customers. 
--------------------------  ------------------------------------------------------------------------------------------ 
 Other businesses            Bupa Hong Kong: Domestic health insurance, primary healthcare and day care clinics 
                             including 
                             diagnostics. 
                             Bupa China: Clinical services. 
                             Associates: Bupa Arabia (Kingdom of Saudi Arabia) and Max Bupa (India): Health insurance. 
--------------------------  ------------------------------------------------------------------------------------------ 
 

A key performance measure of operating segments utilised by the Group is underlying profit. This alternative performance measure is more relevant as it distinguishes underlying profit from other constituents of the IFRS reported profit before taxation not directly related to the trading performance of the business.

Underlying profit

The following items are excluded from underlying profit:

 
            -   Impairment of intangible assets and goodwill arising on business combinations - impairment 
                 reviews are performed at least annually. Goodwill impairments are considered to be one-off 
                 and not reflective of the in-year trading performance of the business. 
            -   Net gains/losses on disposal of businesses and transaction costs on business combinations 
                 - gains/losses on disposal of businesses that are material and one-off in nature to the reportable 
                 segment are not considered part of the continuing business. Transaction costs that relate 
                 to material acquisitions or disposals are not related to the ongoing trading performance of 
                 the business. 
            -   Net property revaluation gains/losses - short-term fluctuations which would distort underlying 
                 trading performance. Includes unrealised gains or losses on investment properties, deficit 
                 on revaluations and property impairment losses. 
            -   Realised and unrealised foreign exchange gains/losses - short-term fluctuations outside of 
                 management control, which would distort underlying trading performance. 
            -   Gains/losses on return-seeking assets, net of hedging - fluctuations on investments that are 
                 not considered to be directly related to underlying trading performance. 
            -   Other Market Unit/Group non-underlying items - includes items that are considered material 
                 to the reportable segment or Group and are not reflective of ongoing trading performance. 
                 This includes items such as restructuring costs and profit or loss amounts related to changes 
                 to strategic investments. 
 

The total underlying profit of the reportable segments is reconciled below to the profit before taxation expense in the Condensed Consolidated Income Statement.

 
                                       Australia       Europe 
                                         and New    and Latin   Bupa Global         Other 
                                         Zealand      America        and UK    businesses    Total 
 For six months ended 30 
  June 2021                                 GBPm         GBPm          GBPm          GBPm     GBPm 
------------------------------------  ----------  -----------  ------------  ------------  ------- 
 (i) Revenues 
 Gross insurance premiums                  1,968        1,341         1,146           178    4,633 
 Premiums ceded to reinsurers                  -          (9)          (36)           (2)     (47) 
 Internal reinsurance                          -          (1)            26          (25)        - 
------------------------------------  ----------  -----------  ------------  ------------  ------- 
 Net insurance premiums earned             1,968        1,331         1,136           151    4,586 
 
 Care, health and other customer 
  contract revenue                           558          681           519            79    1,837 
 Other revenue                                23            4             5             2       34 
 
 Total revenues for reportable 
  segments                                 2,549        2,016         1,660           232    6,457 
------------------------------------  ----------  -----------  ------------  ------------  ------- 
 
 Consolidated total revenues                                                                 6,457 
------------------------------------  ----------  -----------  ------------  ------------  ------- 
 
 (ii) Segmental result 
 Underlying profit for reportable 
  segments                                   144           79            16            27      266 
 Central expenses and net 
  interest margin                                                                             (28) 
                                                                                           ------- 
 Underlying profit for reportable 
  segments                                                                                     238 
 Non-underlying items: 
 Impairments of intangible 
  assets and goodwill arising 
  on business combinations                     -          (1)             -             -      (1) 
 Net gain on disposal of 
  businesses and transaction 
  costs on business combinations(1)            7            -             2             -        9 
 Net property revaluation 
  gain                                         7            -             -             -        7 
 Realised and unrealised 
  FX gain                                      -            1             8             -        9 
 Other Market Unit non-underlying 
  items(2)                                     -          (3)            34           (1)       30 
 Gain on return-seeking assets, 
  net of hedging                                                                                 3 
 Total non-underlying items                                                                     57 
------------------------------------  ----------  -----------  ------------  ------------  ------- 
 Consolidated profit before 
  taxation expense                                                                             295 
------------------------------------  ----------  -----------  ------------  ------------  ------- 
 
 
 1.   Includes GBP7m in Australia and New Zealand, which includes 
       a GBP5m gain on sale of the rehabilitation business in 
       New Zealand, and a GBP2m gain in Bupa Global and UK. 
 2.   GBP34m within the Bupa Global and UK segment includes a 
       GBP39m gain on the acquisition of the membership and business 
       of CS Healthcare (see Note 18) and restructuring costs. 
 
 
                                       Australia     Europe 
                                         and New        and      Bupa 
                                         Zealand      Latin    Global         Other          Total 
                                     restated(1)    America    and UK    businesses    restated(1) 
 For six months ended 30 
  June 2020                                 GBPm       GBPm      GBPm          GBPm           GBPm 
---------------------------------  -------------  ---------  --------  ------------  ------------- 
 (i) Revenues 
 Gross insurance premiums                  1,756      1,326     1,108           197          4,387 
 Premiums ceded to reinsurers                  -       (11)      (34)           (2)           (47) 
 Internal reinsurance                          -          -        24          (24)              - 
---------------------------------  -------------  ---------  --------  ------------  ------------- 
 Net insurance premiums 
  earned                                   1,756      1,315     1,098           171          4,340 
 
 Care, health, and other 
  customer contract revenue                  459        510       430            68          1,467 
 Other revenue(1)                             36          2         4             4             46 
 
 Total revenues for reportable 
  segments                                 2,251      1,827     1,532           243          5,853 
---------------------------------  -------------  ---------  --------  ------------  ------------- 
 
 Consolidated total revenues                                                                 5,583 
---------------------------------  -------------  ---------  --------  ------------  ------------- 
 
 (ii) Segmental result 
 Underlying profit for 
  reportable segments                         73         85        26            35            219 
 Central expenses and net 
  interest margin(1)                                                                          (41) 
                                                                                     ------------- 
 Underlying profit for 
  reportable segments                                                                          178 
 Non-underlying items: 
 Net loss on disposal of 
  businesses and transaction 
  costs on business combinations               -        (3)       (2)             -            (5) 
 Net property revaluation 
  gain                                        10          -         -             -             10 
 Realised and unrealised 
  FX gain                                      -          8         5             1             14 
 Loss on return-seeking 
  assets, net of hedging                                                                       (5) 
 Group non-underlying items                                                                    (1) 
                                                                                     ------------- 
 Total non-underlying items                                                                     13 
---------------------------------  -------------  ---------  --------  ------------  ------------- 
 Consolidated profit before 
  taxation expense                                                                             191 
---------------------------------  -------------  ---------  --------  ------------  ------------- 
 
 
 1.   Balances have been restated for a gross up between other 
       revenue and financial expense (included within central 
       expenses and net interest margin) in relation to the remeasurement 
       of imputed revenue and interest in respect of interest-free 
       refundable accommodation deposits received by the Group 
       as payment for aged care units in Bupa Villages and Aged 
       Care - Australia. Refer to Note 1.4 for further details. 
 
 
                                          Australia     Europe 
                                            and New        and      Bupa 
                                            Zealand      Latin    Global         Other          Total 
                                        restated(1)    America    and UK    businesses    restated(1) 
  For year ended 31 December 
   2020                                        GBPm       GBPm      GBPm          GBPm           GBPm 
 (i) Revenues 
 Gross insurance premiums                     3,668      2,658     2,200           382          8,908 
 Premiums ceded to reinsurers                     -       (24)      (68)           (3)           (95) 
 Internal reinsurance                             -          -        48          (48)              - 
------------------------------------  -------------  ---------  --------  ------------  ------------- 
 Net insurance premiums 
  earned                                      3,668      2,634     2,180           331          8,813 
 
 Care, health and other 
  customer contract revenue                   1,023      1,124       932           151          3,230 
 Other revenue(1)                                70          7        10            12             99 
 
 Total revenues for reportable 
  segments                                    4,761      3,765     3,122           494         12,142 
------------------------------------  -------------  ---------  --------  ------------  ------------- 
 
 Consolidated total revenues                                                                   12,142 
------------------------------------  -------------  ---------  --------  ------------  ------------- 
 
 (ii) Segmental result 
 Underlying profit for 
  reportable segments                           161        207       122            63            553 
 Central expenses and net 
  interest margin(1)                                                                             (73) 
                                                                                        ------------- 
 Underlying profit for 
  reportable segments                                                                             480 
 Non-underlying items: 
 Impairments of intangible 
  assets and goodwill arising 
  on business combinations                        -        (1)         -          (11)           (12) 
 Net gain/(loss) on disposal 
  of businesses and transaction 
  costs on business combinations(2)               -         26      (27)             -            (1) 
 Net property revaluation 
  gain/(loss)                                    30          -       (4)             -             26 
 Realised and unrealised 
  FX loss                                         -          -       (2)             -            (2) 
 Other Market Unit non-underlying 
  items                                           -          -       (7)             -            (7) 
 Group non-underlying items                                                                         3 
 Gain on return-seeking 
  assets, net of hedging                                                                           15 
                                                                                        ------------- 
 Total non-underlying items                                                                        22 
------------------------------------  -------------  ---------  --------  ------------  ------------- 
 Consolidated profit before 
  taxation expense                                                                                502 
------------------------------------  -------------  ---------  --------  ------------  ------------- 
 
 
 1.   Balances have been restated for a gross up between other revenue and financial expense (included 
       within central expenses and net interest margin) in relation to the remeasurement of imputed 
       revenue and interest in respect of interest-free refundable accommodation deposits received 
       by the Group as payment for aged care units in Bupa Villages and Aged Care - Australia. Refer 
       to Note 1.4 for further details. 
 2.   Net loss on disposal of businesses and transaction costs on business combinations includes 
       GBP26m relating to the reclassification of a provision business in the Europe and Latin America 
       segment out of held for sale and GBP26m in Bupa Global and UK relating to ongoing completion 
       costs in respect of the disposal of UK care homes. 
 
   3      Revenues 

Revenue has been analysed at Business Unit level reflecting the nature of services provided by each geography that is reported internally to management.

 
                                      Care, 
                                     health 
                                  and other          Net 
                                   customer    insurance 
                                   contract     premiums      Other       Total 
 For six months ended 30 June       revenue       earned    revenue    revenues 
  2021                                 GBPm         GBPm       GBPm        GBPm 
------------------------------  -----------  -----------  ---------  ---------- 
 Bupa Health Insurance                    5        1,968          -       1,973 
 Bupa Health Services                   324            -          -         324 
 Bupa Villages and Aged Care 
  - Australia                           158            -         16         174 
 Bupa Villages and Aged Care 
  - New Zealand                          71            -          7          78 
------------------------------  -----------  -----------  ---------  ---------- 
 Australia and New Zealand              558        1,968         23       2,549 
------------------------------  -----------  -----------  ---------  ---------- 
 
 Sanitas Seguros                          5          616          -         621 
 Sanitas Dental                          57           35          3          95 
 Sanitas Hospitales and New 
  Services                              120            -          -         120 
 Sanitas Mayores                         64            -          -          64 
 LuxMed                                 229            6          -         235 
 Bupa Acıbadem Sigorta               -           91          -          91 
 Bupa Chile                             195          349          1         545 
 Care Plus                                1           85          -          86 
 Bupa Mexico                              4            7          -          11 
 Bupa Global Latin America                6          142          -         148 
------------------------------  -----------  -----------  ---------  ---------- 
 Europe and Latin America               681        1,331          4       2,016 
------------------------------  -----------  -----------  ---------  ---------- 
 
 Bupa UK Insurance                        9          773          1         783 
 Bupa Dental Care UK                    243            -          -         243 
 Bupa Care Services                     192            -          -         192 
 Bupa Health Services                    75            -          1          76 
 Bupa Global                              -          363          3         366 
------------------------------  -----------  -----------  ---------  ---------- 
 Bupa Global and UK                     519        1,136          5       1,660 
------------------------------  -----------  -----------  ---------  ---------- 
 
 Bupa Hong Kong                          79          151          -         230 
 Other                                    -            -          2           2 
------------------------------  -----------  -----------  ---------  ---------- 
 Other businesses                        79          151          2         232 
------------------------------  -----------  -----------  ---------  ---------- 
 
 Consolidated total revenues          1,837        4,586         34       6,457 
------------------------------  -----------  -----------  ---------  ---------- 
 
 
                                      Care, 
                                     health 
                                  and other          Net 
                                   customer    insurance          Other 
                                   contract     premiums        revenue       Total 
 For six months ended 30 June       revenue       earned    restated(1)    revenues 
  2020                                 GBPm         GBPm           GBPm        GBPm 
------------------------------  -----------  -----------  -------------  ---------- 
 Bupa Health Insurance                    3        1,756              1       1,760 
 Bupa Health Services                   239            -             12         251 
 Bupa Villages and Aged Care 
  - Australia(1)                        149            -             16         165 
 Bupa Villages and Aged Care 
  - New Zealand                          68            -              7          75 
------------------------------  -----------  -----------  -------------  ---------- 
 Australia and New Zealand              459        1,756             36       2,251 
------------------------------  -----------  -----------  -------------  ---------- 
 
 Sanitas Seguros                          4          592              -         596 
 Sanitas Dental                          32           32              1          65 
 Sanitas Hospitales and New 
  Services                               98            -              -          98 
 Sanitas Mayores                         70            -              -          70 
 LuxMed                                 192            5              -         197 
 Bupa Acıbadem Sigorta               -          104              -         104 
 Bupa Chile                             109          342              1         452 
 Care Plus                                1           91              -          92 
 Bupa Mexico                              -            7              -           7 
 Bupa Global Latin America                4          142              -         146 
------------------------------  -----------  -----------  -------------  ---------- 
 Europe and Latin America               510        1,315              2       1,827 
------------------------------  -----------  -----------  -------------  ---------- 
 
 Bupa UK Insurance                        7          719              2         728 
 Bupa Dental Care UK                    166            -              -         166 
 Bupa Care Services                     192            -              -         192 
 Bupa Health Services                    65            -              -          65 
 Bupa Global                              -          379              2         381 
------------------------------  -----------  -----------  -------------  ---------- 
 Bupa Global and UK                     430        1,098              4       1,532 
------------------------------  -----------  -----------  -------------  ---------- 
 
 Bupa Hong Kong                          68          171              -         239 
 Other                                    -            -              4           4 
------------------------------  -----------  -----------  -------------  ---------- 
 Other businesses                        68          171              4         243 
------------------------------  -----------  -----------  -------------  ---------- 
 
 Consolidated total revenues          1,467        4,340             46       5,853 
------------------------------  -----------  -----------  -------------  ---------- 
 
 
 1.   Balances have been restated for a gross up between other 
       revenue and financial expense in relation to the remeasurement 
       of imputed revenue and interest in respect of interest-free 
       refundable accommodation deposits received by the Group 
       as payment for aged care units in Bupa Villages and Aged 
       Care - Australia. Refer to Note 1.4 for further details. 
 
 
                                     Care, 
                                    health 
                                 and other          Net 
                                  customer    insurance          Other 
                                  contract     premiums        revenue       Total 
 For year ended 31 December        revenue       earned    restated(1)    revenues 
  2020                                GBPm         GBPm           GBPm        GBPm 
-----------------------------  -----------  -----------  -------------  ---------- 
 Bupa Health Insurance                   6        3,668              -       3,674 
 Bupa Health Services                  562            -             23         585 
 Bupa Villages and Aged Care 
  - Australia(1)                       313            -             35         348 
 Bupa Villages and Aged Care 
  - New Zealand                        142            -             12         154 
-----------------------------  -----------  -----------  -------------  ---------- 
 Australia and New Zealand           1,023        3,668             70       4,761 
-----------------------------  -----------  -----------  -------------  ---------- 
 
 Sanitas Seguros                         8        1,203              1       1,212 
 Sanitas Dental                         82           66              2         150 
 Sanitas Hospitales and New 
  Services                             220            -              1         221 
 Sanitas Mayores                       136            -              -         136 
 LuxMed                                407           12              1         420 
 Bupa Acıbadem Sigorta              -          179              -         179 
 Bupa Chile                            259          687              1         947 
 Care Plus                               1          176              -         177 
 Bupa Mexico                             -           15              -          15 
 Bupa Global Latin America              11          296              1         308 
-----------------------------  -----------  -----------  -------------  ---------- 
 Europe and Latin America            1,124        2,634              7       3,765 
-----------------------------  -----------  -----------  -------------  ---------- 
 
 Bupa UK Insurance                      16        1,430              4       1,450 
 Bupa Dental Care UK                   389            -              -         389 
 Bupa Care Services                    389            -              -         389 
 Bupa Health Services                  138            -              1         139 
 Bupa Global                             -          750              5         755 
-----------------------------  -----------  -----------  -------------  ---------- 
 Bupa Global and UK                    932        2,180             10       3,122 
-----------------------------  -----------  -----------  -------------  ---------- 
 
 Bupa Hong Kong                        151          331              6         488 
 Other                                   -            -              6           6 
-----------------------------  -----------  -----------  -------------  ---------- 
 Other businesses                      151          331             12         494 
-----------------------------  -----------  -----------  -------------  ---------- 
 
 Consolidated total revenues         3,230        8,813             99      12,142 
-----------------------------  -----------  -----------  -------------  ---------- 
 
 
 1.   Balances have been restated for a gross up between other 
       revenue and financial expense in relation to the remeasurement 
       of imputed revenue and interest in respect of interest-free 
       refundable accommodation deposits received by the Group 
       as payment for aged care units in Bupa Villages and Aged 
       Care - Australia. Refer to Note 1.4 for further details. 
 
   4      Other income and charges 
 
                                                                   For six months   For six months            For year 
                                                                            ended            ended               ended 
                                                                     30 June 2021     30 June 2020    31 December 2020 
                                                                             GBPm             GBPm                GBPm 
----------------------------------------------------------------  ---------------  ---------------  ------------------ 
 Gain on acquisition of businesses(1)                                          41                -                   - 
 Net gain/(loss) on disposal and restructuring of businesses(2)                 9              (5)                 (1) 
 (Deficit)/surplus on revaluation of property                                 (4)                -                   1 
 Net gain on disposal of property, plant and equipment                          -                -                   1 
----------------------------------------------------------------  ---------------  ---------------  ------------------ 
 Total other income and charges                                                46              (5)                   1 
----------------------------------------------------------------  ---------------  ---------------  ------------------ 
 
 
 1.   Gain on acquisition of businesses includes a GBP41m gain 
       in relation to the acquisition of the membership and business 
       of CS Healthcare (see Note 18). This is gross of related 
       transaction costs of GBP2m. 
 2.   Net gain/(loss) on disposal and restructuring of businesses 
       includes GBP7m in Australia and New Zealand, which includes 
       a GBP5m gain on sale of the rehabilitation business in 
       New Zealand, and a GBP2m gain in Bupa Global and UK. (HY 
       2020: GBP3m loss in respect of a provision business in 
       the Europe and Latin America segment; FY 2020: GBP26m gain 
       relating to the reclassification of a provision business 
       in the Europe and Latin America segment out of held for 
       sale and losses of GBP26m in Bupa Global and UK relating 
       to ongoing completion costs in respect of the disposal 
       of UK care homes). 
 
   5      Financial income and expense 

Financial income

 
                                                                                    For six months            For year 
                                                             For six months ended            ended               ended 
                                                                     30 June 2021     30 June 2020    31 December 2020 
                                                                             GBPm             GBPm                GBPm 
----------------------------------------------------------  ---------------------  ---------------  ------------------ 
 Interest income: 
  Investments at fair value through profit or loss                             20               12                  21 
  Investments at fair value through other comprehensive 
   income                                                                       1                -                   2 
  Investments at amortised cost                                                10               15                  28 
 Net realised gains/(losses): 
  Net realised gains/(losses) on financial investments at 
   fair value through profit or loss                                            2              (3)                 (3) 
  Net realised gains on financial investments designated 
   at fair value through other comprehensive 
   income                                                                       4                2                   5 
 Net increase in fair value: 
  Investments at fair value through profit or loss                              2                -                  13 
  Investment property                                                          11               11                  25 
 Net foreign exchange translation (losses)/gains                              (3)                2                   1 
----------------------------------------------------------  ---------------------  ---------------  ------------------ 
 Total financial income                                                        47               39                  92 
----------------------------------------------------------  ---------------------  ---------------  ------------------ 
 

Included within financial income is a net gain, after hedging, on the Group's return-seeking asset portfolio of GBP3m (HY 2020: net loss of GBP5m; FY 2020: net gain of GBP15m).

Financial expense

 
                                                      For six months       For year 
                                     For six months            ended          ended 
                                              ended     30 June 2020    31 December 
                                       30 June 2021      restated(1)           2020 
                                                                        restated(1) 
                                               GBPm             GBPm           GBPm 
--------------------------------  -----------------  ---------------  ------------- 
 Interest expense on financial 
  liabilities at amortised cost                  51               49             98 
 Finance charges in respect 
  of leases and restoration 
  provisions                                     24               28             55 
 Other financial expenses(1)                     12               14             27 
--------------------------------  -----------------  ---------------  ------------- 
 Total financial expenses                        87               91            180 
--------------------------------  -----------------  ---------------  ------------- 
 
 
 1.   Balances have been restated for a remeasurement of imputed 
       interest in respect of interest-free refundable accommodation 
       deposits received by the Group in respect of payment for 
       aged care units in Bupa Villages and Aged Care - Australia. 
       Refer to Note 1.4 for further details. 
 

Other financial expenses for the six months ended 30 June 2021 includes GBP10m (HY 2020: GBP13m; FY 2020: GBP24m) of imputed financial expenses in relation to interest free refundable accommodation deposits received by the Group in respect of payment for aged care units in Bupa Villages and Aged Care - Australia.

   6      Taxation expense 

The Group's effective taxation rate for the period was 25% (HY 2020: 24%; FY 2020: 23%), which is higher than the current UK corporation taxation rate of 19%. This is mainly due to profits arising in jurisdictions with a higher rate of corporate income taxation. The revaluation of UK deferred taxation balances following the change in the enacted UK taxation rate from 19% to 25% did not have a material impact on the effective taxation rate for the period.

   7      Goodwill and intangible assets 
 
                                                                            At 30 June 
                                            At 30 June   At 31 December           2020 
                                                  2021             2020    restated(1) 
                                                  GBPm             GBPm           GBPm 
-----------------------------------------  -----------  ---------------  ------------- 
 Net book value at beginning of period           3,820            3,786          3,786 
 Assets arising on business combinations            37               13             11 
 Additions                                          34              114             43 
 Disposals                                         (3)             (10)              - 
 Amortisation for the period                      (72)            (141)           (70) 
 Impairments                                       (3)             (18)              - 
 Transfer to assets held for sale                 (68)                -              - 
 Other(2)                                         (20)                8              6 
 Foreign exchange                                 (99)               68             95 
-----------------------------------------  -----------  ---------------  ------------- 
 Net book value at end of period                 3,626            3,820          3,871 
-----------------------------------------  -----------  ---------------  ------------- 
 
 
 1.   Balances have been restated due to the IFRS Interpretations 
       Committee decision in relation to Multiple Tax Consequences 
       of Recovering an Asset. Refer to Note 1.4 for further details. 
 2.   Other includes a GBP20m movement in goodwill in relation 
       to amounts arising on the hedging of acquisitions that should 
       have been allocated from the cash flow hedge reserve to 
       goodwill on initial application of IFRS 9 Financial Instruments. 
 

The net book value of intangible assets comprises:

 
                                                                    At 30 June 
                                    At 30 June   At 31 December           2020 
                                          2021             2020    restated(1) 
                                          GBPm             GBPm           GBPm 
---------------------------------  -----------  ---------------  ------------- 
 Goodwill                                2,499            2,642          2,655 
 Computer software                         298              311            284 
 Brands and trademarks                     149              171            176 
 Customer relationships                    512              515            552 
 Other(2)                                  168              181            204 
---------------------------------  -----------  ---------------  ------------- 
 Net book value at end of period         3,626            3,820          3,871 
---------------------------------  -----------  ---------------  ------------- 
 
 
 1.   Balances have been restated due to the IFRS Interpretations 
       Committee decision in relation to Multiple Tax Consequences 
       of Recovering an Asset. Refer to Note 1.4 for further details. 
 2.   Predominantly comprises bed licences, distribution networks 
       and licences to operate care homes. 
 

Intangible assets of GBP3,626m (HY 2020: GBP3,871m; FY 2020: GBP3,820m) includes GBP829m (HY 2020: GBP932m; FY 2020: GBP867m) attributable to other intangible assets arising on business combinations. This comprises customer relationships, brands and trademarks and other in the above table.

Computer software assets of GBP298m (HY 2020: GBP284m; FY 2020: GBP311m) includes GBP236m (HY 2020: GBP224m; FY 2020: GBP252m) attributable to capitalised internal development costs. GBP29m of costs (HY 2020: GBP34m; FY 2020: GBP89m) were capitalised in the period.

Impairment testing

Goodwill and intangible assets with an indefinite useful life are tested at least annually for impairment in accordance with IAS 36 Impairment of Assets and IAS 38 Intangible Assets. At 30 June 2021, all CGUs and intangible assets with an indefinite useful life were reviewed for indicators of impairment. Whilst there were no indicators of impairment identified, goodwill impairment tests were performed for CGUs which had limited headroom at 31 December 2020. This resulted in no impairment.

Goodwill by CGU is as follows:

 
                                                                            At 30 June 
                                            At 30 June   At 31 December           2020 
                                                  2021             2020    restated(1) 
                                                  GBPm             GBPm           GBPm 
-----------------------------------------  -----------  ---------------  ------------- 
 Australia and New Zealand 
 Bupa Australia Health Insurance                   830              894            883 
 Bupa Health Services Australia                    308              311            308 
 Bupa Villages and Aged Care - Australia           105              111            113 
 Europe and Latin America 
 Bupa Chile                                        148              152            146 
 LuxMed                                            233              251            260 
 Sanitas Seguros                                    46              101            102 
 Sanitas Mayores                                    21               22             22 
 Bupa Acıbadem Sigorta                         35               41             49 
 Care Plus                                          27               19             20 
 Other                                               4                -              - 
 Bupa Global and UK 
 Bupa Care Services UK                              90               90             90 
 Bupa Dental Care UK                               467              467            468 
 Bupa Global                                        68               68             68 
 Other                                               3                3              2 
 Other businesses 
 Hong Kong                                         114              112            124 
-----------------------------------------  -----------  ---------------  ------------- 
 Total                                           2,499            2,642          2,655 
-----------------------------------------  -----------  ---------------  ------------- 
 
 
 1.   Balances have been restated due to the IFRS Interpretations 
       Committee decision in relation to Multiple Tax Consequences 
       of Recovering an Asset. Refer to Note 1.4 for further details. 
 

Key judgements in performing this testing are the assumptions underlying the five-year cash flow forecasts of the businesses. For aged care, key drivers are occupancy rates, fee rates, staff costs and operating expenses. For provision business the cash flows are driven by available clinician hours, fee rates and operating expenses. For UK Dental, cash flows are particularly sensitive to the availability of dentists for the Group to recruit. Due to the regulated nature of insurance, the cash flows of Insurance CGUs can be impacted by the political and regulatory environment in which the businesses operate. This is particularly the case in Bupa Chile, where ongoing social and political changes mean that it is harder to anticipate how the local regulatory environment might develop.

The goodwill impairment tests have been performed using the latest cash flow forecasts for the CGUs as at 30 June 2021. These reflect the anticipated recovery of the provision and aged care businesses over the medium term alongside the impacts of management actions, such as delaying capital expenditure, that have been implemented in the short term. These assumptions are largely unchanged from those made at 31 December 2020. Acknowledging that the longer term economic and social impact of COVID-19 is not yet fully known, projecting future cash flows is inevitably judgemental and will require periodic further review.

The tests have not indicated that an impairment of goodwill is required for any of the CGUs. Sensitivities have been provided below for CGUs where a reasonably possible adverse change to the discount rate, terminal growth rate or cash flows could give rise to an impairment in the future.

 
                                                                              Reduction 
                                                               Reduction    in headroom 
                                                             in headroom           from        Reduction 
                                                                    from           0.5%      in headroom 
                                                                    0.5%      reduction             from 
                                                 Terminal       increase    in terminal    10% reduction 
                                      Discount     growth    in discount         growth          in cash 
                           Headroom       rate       rate           rate           rate            flows 
                               GBPm          %          %           GBPm           GBPm             GBPm 
------------------------  ---------  ---------  ---------  -------------  -------------  --------------- 
 Bupa Dental Care 
  UK                             32        7.8        2.6           (91)           (79)             (79) 
 Bupa Care Services 
  UK                             27        6.1        2.6          (120)          (108)             (90) 
 Bupa Villages and 
  Aged Care - Australia          84        9.8        3.0           (38)           (32)             (56) 
 Bupa Chile                      98       11.6        3.0           (49)           (40)             (61) 
------------------------  ---------  ---------  ---------  -------------  -------------  --------------- 
 

Key assumptions underpinning the cash flows will differ across the CGUs. For Bupa Dental Care UK, cash flows are highly sensitive to the availability of dentists for the Group to recruit and an additional 10% of average available clinician hours are assumed during the forecast period - this level of growth rate, assuming all other assumptions remain unchanged, is required to support the current carrying value. For Bupa Care Services UK and Bupa Villages and Aged Care - Australia cash flows, key drivers will be the recovery of occupancy rates and the controlling of operating expenses. For Bupa Chile, future cash flows are sensitive to local regulatory approval of assumed future insurance premium rate rises.

   8      Property, plant and equipment 
 
                                At 30 June   At 31 December   At 30 June 
                                      2021             2020         2020 
                                      GBPm             GBPm         GBPm 
-----------------------------  -----------  ---------------  ----------- 
 Net book value at beginning 
  of period                          4,115            4,170        4,170 
 Assets arising on business 
  combinations                           4               13            1 
 Additions                              84              222          110 
 Transfer to assets held for 
  sale                                (67)              (8)          (1) 
 Disposals                             (4)             (55)          (2) 
 Revaluations                         (14)              (4)          (2) 
 Remeasurements                         13                5           28 
 Depreciation charge for the 
  period                             (163)            (332)        (164) 
 Impairment loss                       (1)             (10)            - 
 Other                                 (2)              (1)          (2) 
 Foreign exchange                     (96)              115          107 
-----------------------------  -----------  ---------------  ----------- 
 Net book value at end of 
  period                             3,869            4,115        4,245 
-----------------------------  -----------  ---------------  ----------- 
 

Property, plant and equipment are the physical assets utilised by the Group to carry out business activities and generate revenues and profits. Most of the assets held relate to care homes, hospital properties, office buildings and equipment. Lease right-of-use assets relate primarily to property leases.

Freehold properties are initially measured at cost and subsequently at revalued amount less accumulated depreciation and impairment losses. These properties are subject to periodic and at least triennial valuations performed by external independent valuers. Care homes, clinics and hospital freehold property valuations are either determined based on a capitalisation of earnings approach (i.e. each facility's normalised earnings are divided by an appropriate capitalisation rate to determine a value in use) or based on discounted future cash flow projections where the discount rate is determined according to the time value of money, the level of risk of the industry and the corresponding premium risk. All other properties are valued by external valuers, based on observable market values of similar properties.

No external valuations were performed as at 30 June 2021. A review of the underlying assumptions underpinning the property valuations as at 30 June 2021 resulted in write-downs of GBP14m in respect of owned property (HY 2020: GBP2m, FY 2020: GBP4m).

Right-of-use assets in relation to property leases, are carried at historical cost less depreciation. An assessment for indicators of impairment of right-of-use assets is made at the CGU level of the business concerned, based on value in use. If impairment testing is required, key assumptions include future projected cash flows and discount rates.

Whilst only minor impairments totalling GBP1m have been recognised as at 30 June 2021 (HY 2020: GBPnil; FY 2020: GBP10m) in relation to various items of property, plant and equipment, as with other key accounting judgements, there is future uncertainty until the full longer term economic and social impacts of COVID-19 are fully understood.

   9      Investment property 
 
                                    At 30 June   At 31 December   At 30 June 
                                          2021             2020         2020 
                                          GBPm             GBPm         GBPm 
---------------------------------  -----------  ---------------  ----------- 
 At beginning of period                    627              522          522 
 Additions                                  23               59           27 
 Disposals                                   -              (1)          (1) 
 Increase in fair value                     11               25           11 
 Reclassification from property,             1                -            - 
  plant and equipment 
 Foreign exchange                         (25)               22           15 
---------------------------------  -----------  ---------------  ----------- 
 At end of period                          637              627          574 
---------------------------------  -----------  ---------------  ----------- 
 

Investment properties are physical assets that are not occupied by the Group and are leased to third parties to generate rental income. Most investment properties held by the Group relate to a portfolio of retirement villages in Australia and New Zealand.

Investment properties are initially measured at cost and subsequently at fair value, determined individually, on a basis appropriate to the purpose for which the property is intended and with regard to recent market transactions for similar properties in the same location. Where no active market exists, as is the case for retirement villages, these properties are valued using discounted cash flow projections based on reliable estimates of future cash flows. Investment property is revalued annually with any gain or loss arising from a change in fair value recognised in the Consolidated Income Statement within financial income and expense.

The carrying value of investment properties primarily consists of the Group's portfolio of retirement villages in Australia and New Zealand of GBP630m ( HY 2020: GBP568m, FY 2020: GBP615m ). These were valued by management using internally prepared discounted cash flow projections, supported by the terms of any existing lease and other contracts. Discount rates are used to reflect current market assessments of the uncertainty in the amount or timing of the cash flows. Significant assumptions used in the valuation include:

 
 Australia and New Zealand 
----------------------------------      ------------- 
 Discount rate                                13.0% - 
                                                15.3% 
 Capital growth rate                      0.0% - 3.5% 
 Provision for capital replacement        0.6% - 3.0% 
 Vacancy period                          0 - 3 months 
 Turnover in apartments and               4 - 6 years 
  villas 
----------------------------------      ------------- 
 

The sensitivity analysis below considers the impact on the year end valuation of Level 3 investment properties and is based on a change in assumption while holding all other assumptions constant. In practice, changes in assumptions may be correlated.

 
                                 0.5% absolute     0.5% absolute 
 Australia and New Zealand            increase          decrease 
--------------------------    ----------------  ---------------- 
 Discount rate                 GBP10m decrease   GBP11m increase 
 Capital growth rate           GBP15m increase   GBP14m decrease 
--------------------------    ----------------  ---------------- 
 
   10    Post-employment benefits 

The Group operates several funded defined benefit and defined contribution pension schemes for the benefit of employees and Directors.

The defined benefit pension schemes provide benefits based on final pensionable salary. The Group's net obligation in respect of the defined benefit pension is calculated separately for each scheme and represents the present value of the defined benefit obligation less the fair value of scheme assets. The discount rate used is the yield at the balance sheet date on high-quality corporate bonds denominated in the currency in which the benefit will be paid. When the calculation results in a benefit to the Group, the recognised asset is limited to the present value of any future refunds from the scheme or reductions in future contributions to the scheme.

Amount recognised in the Condensed Consolidated Income Statement

The amounts charged to other operating expenses for the period are:

 
                                                                  For six months    For six months            For year 
                                                                           ended             ended               ended 
                                                                    30 June 2021      30 June 2020    31 December 2020 
                                                                            GBPm              GBPm                GBPm 
--------------------------------------------------------------  ----------------  ----------------  ------------------ 
 Current service cost                                                          -                 -                   1 
 Total amount charged to the Condensed Consolidated Income 
  Statement                                                                    -                 -                   1 
--------------------------------------------------------------  ----------------  ----------------  ------------------ 
 

Amount recognised directly in other comprehensive income

The amounts charged directly to equity are:

 
                                  For six months    For six months       For year 
                                           ended             ended          ended 
                                    30 June 2021      30 June 2020    31 December 
                                            GBPm              GBPm           2020 
                                                                             GBPm 
------------------------------  ----------------  ----------------  ------------- 
 Actual return less expected 
  return on assets                             -                 -            (6) 
 Loss arising from changes to 
  financial assumptions                        -                 -             11 
 Loss arising from changes to 
  experience assumptions                       -                 -              1 
 Gain arising from changes to 
  demographic assumptions                      -                 -            (1) 
------------------------------  ----------------  ----------------  ------------- 
 Total remeasurement losses 
  charged directly to equity                   -                 -              5 
------------------------------  ----------------  ----------------  ------------- 
 

Assets and liabilities of schemes

The assets and liabilities in respect of the defined benefit funded pension schemes are as follows:

 
                                                                              At 30 June   At 31 December   At 30 June 
                                                                                    2021             2020         2020 
                                                                                    GBPm             GBPm         GBPm 
---------------------------------------------------------------------------  -----------  ---------------  ----------- 
 Present value of funded obligations                                                (87)             (88)         (79) 
 Fair value of scheme assets                                                          76               77           74 
---------------------------------------------------------------------------  -----------  ---------------  ----------- 
 Net recognised liabilities                                                         (11)             (11)          (5) 
---------------------------------------------------------------------------  -----------  ---------------  ----------- 
 
 Represented on the Condensed Consolidated Statement of Financial Position: 
 Net liabilities                                                                    (12)             (12)          (7) 
 Net assets                                                                            1                1            2 
---------------------------------------------------------------------------  -----------  ---------------  ----------- 
 Net recognised liabilities                                                         (11)             (11)          (5) 
---------------------------------------------------------------------------  -----------  ---------------  ----------- 
 
   11    Restricted assets 
 
                                  At 30 June   At 31 December   At 30 June 
                                        2021             2020         2020 
                                        GBPm             GBPm         GBPm 
-------------------------------  -----------  ---------------  ----------- 
 Non-current restricted assets            48               48           44 
 Current restricted assets               108              101           79 
-------------------------------  -----------  ---------------  ----------- 
 Total restricted assets                 156              149          123 
-------------------------------  -----------  ---------------  ----------- 
 

Restricted assets are amounts held in respect of specific obligations and potential liabilities and may be used only to discharge those obligations and potential liabilities should they crystallise. The non-current restricted assets balance of GBP48m (HY 2020: GBP44m; FY 2020: GBP48m) consists of cash deposits held to secure a charge over certain unfunded pension scheme obligations (held in the Parent company). Included in current restricted assets is GBP106m (HY 2020: GBP77m; FY 2020: GBP101m) in respect of claims funds held on behalf of corporate customers.

   12    Financial investments 

The Group generates cash from its underwriting, trading and nancing activities and invests the surplus cash in nancial investments. These include government bonds, corporate bonds, pooled investments funds and deposits with credit institutions.

Classification

All financial investments are initially recognised at fair value, which includes transaction costs for financial investments not classified at fair value through profit or loss. Financial investments are recorded using trade date accounting on initial recognition.

Financial investments are derecognised when the rights to receive cash flows from the financial investments have expired or where the Group has transferred substantially all risks and rewards of ownership.

The Group has classified its financial investments into the following categories: at fair value through profit or loss ('FVTPL'), at fair value through other comprehensive income ('FVOCI') and at amortised cost.

Impairment

Under IFRS 9, impairment provisions for expected credit losses ('ECL') are recognised for financial investments measured at amortised cost and FVOCI. An allowance for either a 12-month or lifetime ECL is required, depending on whether there has been a significant increase in credit risk since initial recognition. However, an assumption can be made that the credit risk on a financial instrument has not increased significantly since initial recognition if the financial instrument is determined to have low credit risk at the reporting date. The Group applies a 12-month ECL allowance, as there has not been a significant increase in credit risk since initial recognition.

The measurement of ECL reflects a probability-weighted outcome, the time value of money and the best available forward-looking information.

 
                                                   At 30 June 2021       At 31 December 2020           At 30 June 2020 
                                          ------------------------  ------------------------  ------------------------ 
                                                              Fair                      Fair                      Fair 
                                           Carrying value    value   Carrying value    value   Carrying value    value 
                                                     GBPm     GBPm             GBPm     GBPm             GBPm     GBPm 
----------------------------------------  ---------------  -------  ---------------  -------  ---------------  ------- 
 Fair value through profit or loss 
 Corporate debt securities and secured 
  loans                                               345      345              342      342              311      311 
 Government debt securities                            40       40               47       47               49       49 
 Pooled investment funds                              391      391              301      301              221      221 
 Deposits with credit institutions                      1        1                1        1                1        1 
 Other loans                                            8        8                8        8                6        6 
 Equities                                              11       11               12       12               12       12 
 
 Fair value through other comprehensive 
 income 
 Corporate debt securities and secured 
  loans                                                90       90               85       85              100      100 
 Government debt securities                            36       36               38       38               35       35 
 
 Amortised cost 
 Corporate debt securities and secured 
  loans                                               645      650              616      622              650      656 
 Government debt securities                            99      101              103      106              139      141 
 Deposits with credit institutions                  1,314    1,316            1,311    1,318            1,271    1,278 
 Other loans                                            -        -                1        1                1        1 
----------------------------------------  ---------------  -------  ---------------  -------  ---------------  ------- 
 Total financial investments                        2,980    2,989            2,865    2,881            2,796    2,811 
----------------------------------------  ---------------  -------  ---------------  -------  ---------------  ------- 
 Non-current                                          865      870              945      951              990      998 
 Current                                            2,115    2,119            1,920    1,930            1,806    1,813 
----------------------------------------  ---------------  -------  ---------------  -------  ---------------  ------- 
 

The performance of the Group's financial investments has been resilient during the period, largely due to the proportion invested in high credit quality bank deposits and corporate bonds. Certain insurance businesses in the Group also invest in smaller return-seeking asset portfolios of bonds and loans, which has also proven to be resilient over the period.

Fair value of financial investments

Fair value is a market-based measurement of assets based on observable market transactions, where market information might be available. The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the asset would take place between market participants at the measurement date under current market conditions.

The fair values of quoted investments in active markets are based on current bid prices. The fair values of unlisted securities and quoted investments for which there is no active market are established by using valuation techniques supported by market transactions and observable market data provided by independent third parties. These may include reference to the current fair value of other investments that are substantially the same and discounted cash flow analysis.

Financial investments carried at fair value are measured using different valuation inputs categorised into a three-level hierarchy. The different levels have been defined by reference to the lowest level input that is significant to the fair value measurement, as follows:

 
 --   Level 1: quoted prices (unadjusted) in active markets for 
       identical assets or liabilities. 
 --   Level 2: inputs other than quoted prices included within 
       level one that are observable for the asset or liability, 
       either directly (i.e. as prices) or indirectly (i.e. derived 
       from prices). 
 --   Level 3: inputs for the asset or liability that are not 
       based on observable market data (unobservable inputs). 
 

An analysis of financial investment by hierarchy level is as follows:

 
                                                  Level 1   Level 2   Level 3   Total 
 As at 30 June 2021                                  GBPm      GBPm      GBPm    GBPm 
-----------------------------------------------  --------  --------  --------  ------ 
 Fair value through profit or loss 
 Corporate debt securities and secured loans           39       305         1     345 
 Government debt securities                            22        18         -      40 
 Pooled investment funds                               94       288         9     391 
 Deposits with credit institutions                      1         -         -       1 
 Other loans                                            -         -         8       8 
 Equities                                               -         -        11      11 
 
 Fair value through other comprehensive income 
 Corporate debt securities and secured loans           90         -         -      90 
 Government debt securities                            36         -         -      36 
 
 Amortised cost 
 Corporate debt securities and secured loans          541       109         -     650 
 Government debt securities                            59        42         -     101 
 Deposits with credit institutions                      -     1,316         -   1,316 
 Total financial investments                          882     2,078        29   2,989 
-----------------------------------------------  --------  --------  --------  ------ 
 
 
                                                  Level 1   Level 2   Level 3   Total 
  As at 31 December 2020                             GBPm      GBPm      GBPm    GBPm 
-----------------------------------------------  --------  --------  --------  ------ 
 Fair value through profit or loss 
 Corporate debt securities and secured loans           36       306         -     342 
 Government debt securities                            47         -         -      47 
 Pooled investment funds                              135       158         8     301 
 Deposits with credit institutions                      1         -         -       1 
 Other loans                                            -         -         8       8 
 Equities                                               -         -        12      12 
 
 Fair value through other comprehensive income 
 Corporate debt securities and secured loans           85         -         -      85 
 Government debt securities                            38         -         -      38 
 
 Amortised cost 
 Corporate debt securities and secured loans          621         1         -     622 
 Government debt securities                           105         1         -     106 
 Deposits with credit institutions                      -     1,318         -   1,318 
 Other loans                                            -         1         -       1 
-----------------------------------------------  --------  --------  --------  ------ 
 Total financial investments                        1,068     1,785        28   2,881 
-----------------------------------------------  --------  --------  --------  ------ 
 
 
                                                  Level 1   Level 2   Level 3   Total 
 As at 30 June 2020                                  GBPm      GBPm      GBPm    GBPm 
-----------------------------------------------  --------  --------  --------  ------ 
 Fair value through profit or loss 
 Corporate debt securities and secured loans           14       297         -     311 
 Government debt securities                            49         -         -      49 
 Pooled investment funds                               47       167         7     221 
 Deposits with credit institutions                      1         -         -       1 
 Other loans                                            -         -         6       6 
 Equities                                               -         -        12      12 
 
 Fair value through other comprehensive income 
 Corporate debt securities and secured loans          100         -         -     100 
 Government debt securities                            35         -         -      35 
 
 Amortised cost 
 Corporate debt securities and secured loans          653         3         -     656 
 Government debt securities                           140         1         -     141 
 Deposits with credit institutions                      -     1,278         -   1,278 
 Other loans                                            -         1         -       1 
-----------------------------------------------  --------  --------  --------  ------ 
 Total financial investments                        1,039     1,747        25   2,811 
-----------------------------------------------  --------  --------  --------  ------ 
 

Transfers between fair value hierarchy levels

The Group's policy is to determine whether transfers have occurred between fair value hierarchy levels at the end of a reporting period. Classification is re-assessed based on the lowest level input that is significant to the fair value measurement as a whole.

GBP113m of government debt securities and corporate debt securities and secured loans have been transferred from Level 1 to Level 2 following a review of the level of market activity and readily available quoted prices in those investments. In addition, there were transfers of GBP5m from Level 2 to Level 1 and GBP1m from Level 2 to Level 3.

There were no transfers between fair value hierarchy levels for the period ended 30 June 2020 or the year ended 31 December 2020.

The Group currently holds Level 3 financial investments totalling GBP29m (HY 2020: GBP25m; FY 2020: GBP28m). The majority of Level 3 investments are unlisted equities and convertible notes valued at the recent subscription value and conversion price, which are deemed to be unobservable inputs. Reasonably possible changes to the valuation assumptions applied could result in a change in fair value of plus or minus GBP1m.

The table below shows movement in the Level 3 assets measured at fair value:

 
                                  At 30 June   At 31 December   At 30 June 
                                        2021             2020         2020 
                                        GBPm             GBPm         GBPm 
-------------------------------  -----------  ---------------  ----------- 
 Opening balance                          28               22           22 
 Additions                                 1                6            2 
 Transfer between levels                   1                -            - 
 Foreign exchange                        (1)                -            1 
-------------------------------  -----------  ---------------  ----------- 
 Total Level 3 assets measured 
  at fair value                           29               28           25 
-------------------------------  -----------  ---------------  ----------- 
 

Transfers into Level 3 financial assets reflected changes in the availability of observable inputs used in the valuation of those assets.

   13    Assets arising from insurance business 
 
                                At 30 June   At 31 December   At 30 June 
                                      2021             2020         2020 
                                      GBPm             GBPm         GBPm 
-----------------------------  -----------  ---------------  ----------- 
 Insurance debtors                   1,591            1,087        1,744 
 Ceded insurance provisions 
  (see Note 17)                         58               24           54 
 Deferred acquisitions costs           162              138          188 
 Medicare Rebate                        68               76           74 
 Risk Equalisation Special 
  Account recoveries                    15               20            9 
-----------------------------  -----------  ---------------  ----------- 
 Total assets arising from 
  insurance business                 1,894            1,345        2,069 
-----------------------------  -----------  ---------------  ----------- 
 Non-current                            10               11           12 
 Current                             1,884            1,334        2,057 
-----------------------------  -----------  ---------------  ----------- 
 

Due to the nature of the Group's insurance business and the timing of renewals, half year balances are higher than year end.

   14    Cash and cash equivalents 
 
                                    At 30 June   At 31 December   At 30 June 
                                          2021             2020         2020 
                                          GBPm             GBPm         GBPm 
---------------------------------  -----------  ---------------  ----------- 
 Cash at bank and in hand                1,201            1,279        1,132 
 Short-term deposits                       395              427          711 
---------------------------------  -----------  ---------------  ----------- 
 Total cash and cash equivalents         1,596            1,706        1,843 
---------------------------------  -----------  ---------------  ----------- 
 

Cash and cash equivalents comprise cash balances, call deposits and other short-term highly liquid investments (including money market funds) with original maturities of three months or less, which are subject to an insignificant risk of change in value.

Bank overdrafts of GBP1m (HY 2020: GBP1m; FY 2020: GBP1m) that are repayable on demand are reported within other interest bearing liabilities (Note 16) on the Condensed Consolidated Statement of Financial Position, although these are considered as a component of cash and cash equivalents for the purpose of the Condensed Consolidated Statement of Cash Flows.

   15    Assets and liabilities held for sale 
 
                                       At 30 June   At 31 December   At 30 June 
                                             2021             2020         2020 
                                             GBPm             GBPm         GBPm 
------------------------------------  -----------  ---------------  ----------- 
 Assets held for sale 
 Goodwill and intangible assets                68                -            - 
 Property, plant and equipment                 69                8            5 
 Financial investments                          -                -            6 
 Deferred taxation assets                       -                -            1 
 Inventories                                    6                -            6 
 Trade and other receivables                    2                -           22 
 Cash and cash equivalents                      3                -          252 
------------------------------------  -----------  ---------------  ----------- 
 Total assets classified as 
  held for sale                               148                8          292 
------------------------------------  -----------  ---------------  ----------- 
 
 Liabilities associated with 
  assets held for sale 
 Other interest-bearing liabilities             -                -         (17) 
 Lease liabilities                           (10)              (1)            - 
 Derivative liabilities                      (18) 
 Deferred taxation liabilities                (4)                -          (2) 
 Trade and other payables                    (21)                -        (182) 
 Current taxation liabilities                   -                -          (1) 
------------------------------------  -----------  ---------------  ----------- 
 Total liabilities classified 
  as held for sale                           (53)              (1)        (202) 
------------------------------------  -----------  ---------------  ----------- 
 
 Net assets classified as held 
  for sale                                     95                7           90 
------------------------------------  -----------  ---------------  ----------- 
 

Net assets and liabilities held for sale as at 30 June 2021 comprise various care home businesses and non-operating care home sites in Bupa Villages and Aged Care - Australia, care homes in Sanitas Mayores and a provision business in Spain, as well as an office building in Brazil. Net assets held for sale at 31 December 2020 comprised the rehabilitation business within Bupa Villages and Aged Care - New Zealand as well as an office building in Brazil and at 30 June 2020 comprised a provision business within the Europe and Latin America segment (reclassified out of held for sale in late 2020 following the cancellation of a planned disposal) and a retirement village in Bupa Villages and Aged Care - New Zealand.

   16    Borrowings 
 
                                                                       At 30 June   At 31 December   At 30 June 
                                                                             2021             2020         2020 
                                                                             GBPm             GBPm         GBPm 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 Subordinated liabilities 
 Callable subordinated perpetual guaranteed bonds                               -                -          346 
 Fair value adjustment in respect of hedged interest rate risk                  -                -            3 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 Callable subordinated perpetual guaranteed bonds at carrying value             -                -          349 
 Subordinated unguaranteed bonds                                            1,248            1,247        1,246 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 Total subordinated liabilities                                             1,248            1,247        1,595 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 Other interest-bearing liabilities 
 Senior unsecured bonds                                                       645              997          992 
 Fair value adjustment in respect of hedged interest rate risk                (2)               12           11 
 Bank loans and overdrafts                                                    385              182          168 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 Total other interest-bearing liabilities                                   1,028            1,191        1,171 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 
 Total borrowings                                                           2,276            2,438        2,766 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 Non-current                                                                1,896            2,000        2,334 
 Current                                                                      380              438          432 
--------------------------------------------------------------------  -----------  ---------------  ----------- 
 

Other interest-bearing liabilities

GBP350m of senior unsecured bonds were repaid on 17 June 2021. The Group maintains a GBP800m revolving credit facility in order to meet liquidity needs which matures in August 2022. At 30 June 2021 the facility was drawn down by GBP290m (HY 2020 and FY 2020: fully undrawn). The Group's GBP40m bilateral loan facility was fully drawn down at 30 June 2021 (HY 2020 and FY 2020: fully drawn). During the period the Group put in place a EUR30m bank facility in Spain, maturing in May 2022 which remains fully undrawn as at 30 June 2021.

Fair value of financial liabilities

The fair value of a financial liability is defined as the amount for which a financial liability could be exchanged in an arm's-length transaction between informed and willing parties. Where available, fair values disclosed in the table below have been calculated based on quoted prices. The fair values of quoted liabilities in active markets are based on current offer prices. The fair values of financial liabilities for which there is no active market are established using valuation techniques corroborated by independent third parties. These may include reference to the current fair value of other instruments that are substantially the same and discounted cash flow analysis.

Financial liabilities are categorised into a three-level hierarchy. A description of the different levels is detailed in Note 12.

An analysis of borrowings by fair value classification is as follows:

 
                                                At 31 December 
                        At 30 June 2021               2020              At 30 June 2020 
                    ----------------------  ----------------------  ---------------------- 
                     Level   Level           Level   Level           Level   Level 
                         1       2   Total       1       2   Total       1       2   Total 
                      GBPm    GBPm    GBPm    GBPm    GBPm    GBPm    GBPm    GBPm    GBPm 
------------------  ------  ------  ------  ------  ------  ------  ------  ------  ------ 
 Subordinated 
  liabilities        1,399       -   1,399   1,424       -   1,424   1,653       -   1,653 
 Senior unsecured 
  bonds                617      47     664     983      49   1,032     967      45   1,012 
 Bank loans 
  and overdrafts         -     385     385       -     182     182       -     168     168 
------------------  ------  ------  ------  ------  ------  ------  ------  ------  ------ 
 Total               2,016     432   2,448   2,407     231   2,638   2,620     213   2,833 
------------------  ------  ------  ------  ------  ------  ------  ------  ------  ------ 
 

The Group does not have any Level 3 financial liabilities.

   17    Provisions arising from insurance contracts 
 
                                       At 30 June 2021            At 31 December 2020            At 30 June 2020 
                                 ---------------------------  ---------------------------  --------------------------- 
                                                 Re-                          Re-                          Re- 
                                  Gross    insurance     Net   Gross    insurance     Net   Gross    insurance     Net 
                                   GBPm         GBPm    GBPm    GBPm         GBPm    GBPm    GBPm         GBPm    GBPm 
-------------------------------  ------  -----------  ------  ------  -----------  ------  ------  -----------  ------ 
 General insurance business 
 Provisions for unearned 
  premiums                        2,712         (50)   2,662   2,094         (17)   2,077   2,797         (43)   2,754 
 Provisions for claims            1,150          (8)   1,142   1,083          (7)   1,076   1,227         (11)   1,216 
 
 Long-term business 
 Life insurance contract 
  liabilities                        35            -      35      35            -      35      36            -      36 
-------------------------------  ------  -----------  ------  ------  -----------  ------  ------  -----------  ------ 
 Total insurance provisions       3,897         (58)   3,839   3,212         (24)   3,188   4,060         (54)   4,006 
-------------------------------  ------  -----------  ------  ------  -----------  ------  ------  -----------  ------ 
 

Provision for unearned premiums

The provision for unearned premiums primarily represents premiums written that relate to periods of risk in future accounting periods. It is released to the Income Statement on a straight-line basis, which is not materially different from a calculation based on the pattern of incidence of risk.

In circumstances where a return of premium is due to policyholders, a provision for the return of premium is treated as an adjustment to the initial premium and is established within the provision for unearned premiums, reducing gross premium income. A provision is currently held in respect of Bupa Insurance Limited making a commitment to pass back any exceptional financial benefits experienced by the UK PMI business that ultimately arise as a result of COVID-19 to eligible customers. At 30 June 2021, the return of premium provision held is GBP40m (HY 2020 GBP111m; FY 2020: GBP145m). The reduction in the provision is impacted by Bupa Insurance Limited announcing the payment of GBP125m to UK health insurance customers from April 2021. At 30 June 2021 GBP38m of these payments are still being processed, with the outstanding amount being recognised as a creditor in other liabilities arising from insurance business.

Provision is also made for unexpired risks when unearned premiums, net of associated acquisition costs, are insufficient to meet expected claims and administrative expenses. The expected cash flows are calculated having regard only to contracts commencing prior to or at the balance sheet date. At 30 June 2021, an unexpired risk provision of GBP9m has been recognised (HY 2020: GBP50m; FY 2020: GBP5m).

Provision for claims

The gross provision for claims represents the estimated liability arising from claims episodes in current and preceding financial years which have not yet given rise to claims paid. A claims episode is an insured medical service that the Group has an obligation to fund which could be consultation fees, diagnostic investigations, hospitalisation or treatment costs. The provision includes an allowance for claims management and handling expenses. The gross provision for claims also includes a deferred claims provision for claims episode that have not taken place by the reporting date where the Group has a constructive obligation to fund deferred medical services, due to regulatory or other public commitments following periods of severe service disruption, as has been the case with COVID-19.

In setting the provisions for claims outstanding, a best estimate is determined on an undiscounted basis with no allowance for prudence, and then a margin of prudence is added such that there is confidence that future claims will be met from the provisions. The gross provision for claims across the group is set in line with Bupa's Claims Reserving standards, at a level to achieve an appropriate probability of sufficiency and is estimated based on current information and the ultimate liability may vary as a result of subsequent information and events.

A deferred claims provision of GBP180m has been recognised as at 30 June 2021 (HY 2020: GBP389m; FY 2020: GBP171m). As at 30 June 2021, the provision has been established solely in respect of the health insurance business in Australia, where the Australian prudential regulator ('APRA') has mandated the need to provide for the rebound of claims following the COVID-19 disruption, creating a constructive obligation for the Group to pay claims in relation to the disrupted business. The estimated cost of claims expected to rebound after the reporting date has been calculated as a proportion (the deferral factor) of the observed shortfall in incurred claims, compared with pre-COVID-19 expectations. This has been recognised on a best estimate basis, together with an allowance for claims handling costs and an additional risk margin. The deferred claims provision is expected to be materially fully utilised over the next 18 months. Related future claims experience may differ significantly from these estimates.

   18    Business combinations and disposals 

A summary of material acquisitions is provided below. There have been no material disposals in the six-month period ended 30 June 2021.

   a)      2021 acquisitions 

During the period the Group made acquisitions for a total consideration of GBP17m, recognising net assets on acquisition of GBP53m.

In January 2021, the Group acquired Vitamédica, a health insurance provider in Mexico for a consideration of GBP16m. Net assets of GBP12m and resulting goodwill of GBP4m were recognised on acquisition.

In addition, the Group acquired the business and membership of Civil Service Healthcare Society Limited ('CS Healthcare') in January 2021 for GBPnil consideration. Intangible assets consisting of customer relationships totalling GBP26m and other net assets totalling GBP15m have been recognised as part of the business combination. The resulting gain of GBP41m has been recorded as a gain on acquisition of businesses within other income and charges (see Note 4). This is gross of related transaction costs of GBP2m.

The acquisition balance sheets of these acquisitions are provisional and will be finalised during 2021.

Goodwill of GBP1m was recognised in respect of other minor acquisitions. There was no adjustment to goodwill in respect of prior period acquisitions.

   19    Commitments and contingencies 

Capital commitments

Capital expenditure for the Group contracted at 30 June 2021 but for which no provision has been made in the financial statements amounted to GBP108m (HY 2020: GBP158m; FY 2020: GBP112m), primarily due to aged care facilities and retirement village project commitments in the Australia and New Zealand Market Unit.

Contingent assets and contingent liabilities

The Group currently has no contingent assets.

The Group has contingent liabilities arising in the ordinary course of business and in relation to a limited number of historic business disposals. These include losses which might arise from litigation, other disputes, regulatory compliance (including data protection) and interpretation of law (including superannuation law and tax law). It is not considered that the ultimate outcome of any contingent liabilities will have a significant adverse impact on the financial condition of the Group.

Bupa Finance plc

Statement of Directors' responsibilities for six months ended 30 June 2021

We confirm that to the best of our knowledge:

 
 --   The condensed set of financial statements have been prepared 
       in accordance with UK adopted International Accounting 
       Standard 34 Interim Financial Reporting and the Disclosure 
       Guidance and Transparency Rules sourcebook of the United 
       Kingdom's Financial Conduct Authority. 
 --   The interim management report includes a fair review of 
       the information voluntarily provided in accordance with 
       the requirements of: 
 

(a) DTR 4.2.7R of the Disclosure Guidance and Transparency Rules, being an indication of important events that have occurred during the first six months of the financial year and their impact on the condensed set of financial statements; and a description of the principal risks and uncertainties for the remaining six months of the year.

(b) DTR 4.2.8R of the Disclosure Guidance and Transparency Rules, being related party transactions that have taken place in the first six months of the current financial year and that have materially affected the financial position or performance of the entity during that period; and any changes in the related party transactions described in the last annual report that could do so.

The Directors of Bupa Finance plc are listed in the Directors' Report for the year ended 31 December 2020. There have been no changes in Directors since the publication of the Company's Annual Report and Accounts for the year ended 31 December 2020.

By order of the Board

Martin Potkins Gareth Roberts

Director Director

4 August 2021

Independent review report to Bupa Finance plc

Report on the condensed consolidated interim financial statements

Our conclusion

We have reviewed Bupa Finance plc's condensed consolidated interim financial statements (the "interim financial statements") in the Condensed Consolidated Half Year Financial Statements of Bupa Finance plc for the 6 month period ended 30 June 2021 (the "period").

Based on our review, nothing has come to our attention that causes us to believe that the interim financial statements are not prepared, in all material respects, in accordance with UK adopted International Accounting Standard 34, 'Interim Financial Reporting' and the Disclosure Guidance and Transparency Rules sourcebook of the United Kingdom's Financial Conduct Authority as if the company were required to comply with these rules.

What we have reviewed

The interim financial statements comprise:

   --     the Condensed Consolidated Statement of Financial Position as at 30 June 2021; 
   --     the Condensed Consolidated Income Statement for the period then ended; 
   --     the Condensed Consolidated Statement of Comprehensive Income for the period then ended; 
   --     the Condensed Consolidated Statement of Cash Flows for the period then ended; 
   --     the Condensed Consolidated Statement of Changes in Equity for the period then ended; and 
   --     the explanatory notes to the interim financial statements. 

The interim financial statements included in the Condensed Consolidated Half Year Financial Statements of Bupa Finance plc have been prepared in accordance with UK adopted International Accounting Standard 34, 'Interim Financial Reporting' and the Disclosure Guidance and Transparency Rules sourcebook of the United Kingdom's Financial Conduct Authority as if the company

were required to comply with these rules.

Responsibilities for the interim financial statements and the review

Our responsibilities and those of the directors

The Condensed Consolidated Half Year Financial Statements, including the interim financial statements, is the responsibility of, and has been approved by the directors. The directors are responsible for preparing the Condensed Consolidated Half Year Financial Statements in accordance with the Disclosure Guidance and Transparency Rules sourcebook of the United Kingdom's Financial Conduct Authority as if the company were required to comply with these rules.

Our responsibility is to express a conclusion on the interim financial statements in the Condensed Consolidated Half Year Financial Statements based on our review. This report, including the conclusion, has been prepared for and only for the company for the purpose of complying with the Disclosure Guidance and Transparency Rules sourcebook of the United Kingdom's Financial Conduct Authority as if the company were required to comply with these rules and for no other purpose. We do not, in giving this conclusion, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

What a review of interim financial statements involves

We conducted our review in accordance with International Standard on Review Engagements (UK and Ireland) 2410, 'Review of Interim Financial Information Performed by the Independent Auditor of the Entity' issued by the Auditing Practices Board for use in the United Kingdom. A review of interim financial information consists of making enquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures.

A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK) and, consequently, does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

We have read the other information contained in the Condensed Consolidated Half Year Financial Statements and considered whether it contains any apparent misstatements or material inconsistencies with the information in the interim financial statements.

PricewaterhouseCoopers LLP

Chartered Accountants

London

4 August 2021

[1] Revenues from associate businesses are excluded from reported figures. Customer numbers and economic share of post-tax profits from our associate businesses are included.

[2] Balances have been restated for a gross up between other revenue and financial expense (included within central expenses and net interest margin) in relation to the remeasurement of imputed revenue and interest in respect of interest-free refundable accommodation deposits received by the Group as payment for aged care units in Bupa Villages and Aged Care Australia. Refer to Note 1.4 for further details.

[3] Underlying profit is a non-GAAP financial measure. This means it is not comparable to other companies. Underlying profit reflects our trading performance and excludes a number of items included in statutory profit before taxation, to facilitate year-on-year comparison. These items include impairment of intangible assets and goodwill arising on business combinations, as well as market movements such as gains or losses on foreign exchange, on return-seeking assets, on property revaluations and other material items not considered part of trading performance. A reconciliation to statutory profit before taxation can be found in the notes to the Condensed Consolidated Financial Statements.

   [4]   The 2021 Solvency II capital coverage ratio is an estimate and unaudited. 
   [5]   Our total customers as reported in 2020 Annual Report. 

[6] Balances have been restated for a gross up between other revenue and financial expense (included within central expenses and net interest margin) in relation to the remeasurement of imputed revenue and interest in respect of interest-free refundable accommodation deposits received by the Group as payment for aged care units in Bupa Villages and Aged Care - Australia. Refer to Note 1.4 for further details.

[7] Combined Operating Ratio is an alternative performance metric for insurance businesses. It is calculated based on incurred claims and operating expenses divided by net earned premiums.

[8] Bupa HI Pty Ltd (Australia): based on the Solvency II S.05.01 Quantitative Reporting Template (estimated and unaudited).

[9] Sanitas S.A de Seguros (Spain): Prepared under local GAAP (unaudited)

[10] Bupa Insurance Limited: based on the Solvency II S.05.01 Prudential Regulation Authority (SII) form Quantitative Reporting Template (estimated and unaudited).

[11] Balances have been restated for a gross up between other revenue and financial expense (included within central expenses and net interest margin) in relation to the remeasurement of imputed revenue and interest in respect of interest-free refundable accommodation deposits received by the Group as payment for aged care units in Bupa Villages and Aged Care - Australia. Refer to Note 1.4 for further details.

   [12]   The 2021 Solvency II capital coverage ratio is an estimate and unaudited. 

[13] Balances have been restated for a gross up between other revenue and financial expense (included within central expenses and net interest margin) in relation to the remeasurement of imputed revenue and interest in respect of interest-free refundable accommodation deposits received by the Group as payment for aged care units in Bupa Villages and Aged Care - Australia. Refer to Note 1.4 for further details.

[14] The Solvency II capital position, SCR and coverage ratio represents the position of the Parent, The British United Provident Association Limited. The 2021 Solvency II capital coverage ratio is an estimate and unaudited.

[15] Group Specific Parameter (GSP) is substituted for the insurance premium risk parameter in the standard formula, reflecting the Group's own loss experience.

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August 05, 2021 02:00 ET (06:00 GMT)

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