Streem Announces StreemCore® - Remote Video Assistance on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
09 Agosto 2023 - 3:00PM
Business Wire
Streem customers can now benefit from a robust
video support tool
Streem today announced it has launched StreemCore® Remote Video
Assistance for Salesforce on Salesforce AppExchange, empowering
customers to add a video support tool to their Salesforce workflows
easily. StreemCore is an enterprise no-download video tool that
helps companies quickly see what their customers see to reduce
support diagnosis and resolution times.
Streem is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000FguYXUAZ&tab=d
StreemCore® Remote Video Assistance
Developed by Streem’s team of experts, the app brings a new
level of efficiency and productivity to support businesses
utilizing the Salesforce platform.
Features and benefits of StreemCore® Remote Video Assistance
include:
- No App Download: Send an SMS with the invite link to start the
Streem call. No app download is required, so users can quickly get
started.
- Augmented Reality-Enabled Annotation tools: Quickly identify,
document, and visually guide users with the laser pointer and
mark-up tools powered by augmented reality.
- OCR Model & Serial Number Capture: Record any model or
serial number with a StreemShot® photo and built-in StreemVision®
AI.
- Cloud-hosted archive: High-resolution photos, videos, and all
data are captured in one easy-to-access place. Secure and efficient
cloud storage gives businesses easy access and sharing links to
call recordings, captured data, and more.
- Integrates into existing workflows: Streem's Salesforce app
quickly integrates interactive video into existing workflows.
Maximize integration with Streem through the various app
customization options.
Comments on the News
- “By seamlessly combining the two platforms, businesses can
optimize their workflows, eliminate manual tasks through
automation, and unlock valuable insights,” said Sean Adkinson,
Streem’s Co-founder and Chief Technology Officer. “Streem's robust
video support tool empowers companies to maximize their investment,
significantly enhancing customer experiences and reducing
resolution times." Adkinson added, “The StreemCore app for
Salesforce is highly customizable, allowing users to tailor it to
their unique business needs and industry requirements, and it
enables a seamless integration into existing platforms with strict
security measures to protect sensitive information.”
For more information on how StreemCore® Remote Video Assistance
can help, please visit www.streem.com.
About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud
marketplace, empowers companies, developers and entrepreneurs to
build, market and grow in entirely new ways. With more than 7,000
listings, 11 million customer installs and 117,000 peer reviews,
AppExchange connects customers of all sizes and across industries
to ready-to-install or customizable apps and Salesforce-certified
consultants to solve any business challenge.
About Streem
Streem, LLC, a Frontdoor, Inc. brand, was founded to help
companies connect with their customers in new and more useful ways.
StreemCore® is an enterprise-class, remote visual assistance tool
using out-of-the-box augmented reality (AR) capabilities. By adding
an interactive, no-download video collaboration tool, companies can
quickly see and solve remotely - accelerating diagnosis and support
resolution times. With Streem's APIs or SDK, remote AR-enabled
video tools can embed and/or integrate into native apps and
existing workflows. Streem’s tools help support, visualize, and
maintain our home and world by reducing waste and inefficiencies.
In 2019, Streem became part of the Frontdoor, Inc. (NASDAQ: FTDR)
portfolio. For more information, visit Streem.com.
Additional Resources
- Follow Salesforce on LinkedIn and Twitter
- Follow Streem on LinkedIn and Twitter
Salesforce, AppExchange and others are among the trademarks of
salesforce.com, inc.
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Tom Collins Frontdoor, Inc.
thomas.collins@frontdoor.com
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