Marks fourth consecutive year the bank has
been recognized as a top performer for customer satisfaction
on a global scale
PINE
BLUFF, Ark., April 11,
2023 /PRNewswire/ -- For the fourth consecutive year,
Simmons Bank has been named one the
World's Best Banks by Forbes. Simmons Bank was one of only 75 banks in
the United States, and 415 banks
worldwide, to be included in the 2023 rankings, which are based
solely on customer feedback.
"We are honored that our customers ranked Simmons Bank among the World's Best Banks again
this year based on their trust in us, our ability to provide
traditional and digital products and services that meet their
evolving needs, and our focus on delivering an excellent customer
experience," said Bob Fehlman, chief
executive officer of Simmons Bank.
"Since our inception 120 years ago, Simmons
Bank has been dedicated to building strong relationships and
this recognition further validates our efforts to support our
customers and be a trusted financial advisor and business partner
in the communities we serve."
In developing its 2023 rankings, Forbes collaborated with its
market research partner, Statista, to conduct surveys of more than
48,000 consumers across 32 different countries. Banks were rated on
general satisfaction (30% of the final score) and whether they
would recommend the bank (30%). The final 40% came from customer
ratings in five key areas: trust, terms and conditions, customer
services, digital services and financial advice. All financial
institutions (including brick-and-mortar banks and online only
banks) offering a checking and/or savings account were considered
in the study and a bank had to be rated by at least 250 customers.
The award builds on recent recognitions that Simmons Bank has received from Forbes,
including America's Best Midsize Employers
(2023), World's Best Banks (2022), America's Best Bank
(2022), World's Best Banks (2021), America's Best Banks (2021)
, America's Best Employers By State (2020),
and World's Best Banks (2020).
About Simmons
Bank
Simmons Bank is a
wholly owned subsidiary of Simmons First National Corporation
(NASDAQ: SFNC), a Mid-South based financial holding company that
has paid cash dividends for 114 consecutive years. Simmons Bank operates 230 branches in
Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Founded in 1903, Simmons Bank offers comprehensive financial
solutions delivered with a client-centric approach. In 2023, Simmons Bank was recognized
by Forbes as one of America's Best Midsize Employers and
among the "World's Best Banks" for the fourth consecutive year. In
2022, Simmons Bank was named to
Forbes' list of "America's Best Banks" for the second
consecutive year. Additional information about Simmons Bank can be found on our website at
simmonsbank.com, by following @Simmons_Bank on Twitter or by
visiting our newsroom.
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SOURCE Simmons Bank