Alaska Airlines and Horizon Air Notify 1,500 Customers of Payment Card Misuse
06 Agosto 2008 - 2:00PM
PR Newswire (US)
SEATTLE, Aug. 6 /PRNewswire-FirstCall/ -- Alaska Airlines and
Horizon Air, subsidiaries of Alaska Air Group, Inc., are notifying
about 1,500 customers of payment card misuse by a former call
center employee. Affected customers who provided their addresses to
the company were sent letters via first-class mail yesterday. For
the remainder, a notice with the details is being posted on the
company's Web site. The former employee misused the payment card
information provided by some customers to pay for reservation
changes. Rather than process the payment on behalf of Alaska or
Horizon, this individual processed the change requested but
diverted the payment to a personal account. The diversions occurred
between August 2006 and June 2008. Customers are not being held
responsible for any repayment. Alaska and Horizon take their
obligation to safeguard customers' personal information very
seriously. The company notified law enforcement authorities and is
cooperating with their investigation. Affected customers are
encouraged to review their relevant payment card statements to
ensure there have not been any unauthorized transactions. They may
also contact their payment card issuer or bank, order a free credit
report or take other actions -- as specified in a reference guide
available on the Web at http://alaskaair.com/. In addition, they
may contact Alaska and Horizon at (800) 401-5403, between 8 a.m.
and 5:45 p.m. (Pacific time) Monday through Friday. DATASOURCE:
Alaska Air Group, Inc. CONTACT: Caroline Boren of Alaska Air Group,
Inc., +1-206-392-5101 Web site: http://www.alaskaair.com/
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