Smart Vision technology-based solution from Diebold Nixdorf
automates age-restricted sales in the 24/7 store at Stuttgart
Airport
STUTTGART, Germany and NORTH CANTON, Ohio, April 30,
2024 /PRNewswire/ -- EDEKA Jaeger, part of the EDEKA
Group, which is one of the leading German supermarket
organizations, is now offering customers in the 24/7 store at
Stuttgart Airport the opportunity to authorize the purchase of
age-restricted goods like alcoholic beverages at the self-service
checkout using automatic age recognition. The AI-based solution
Vynamic® Smart Vision I Age Verification from Diebold
Nixdorf (NYSE: DBD), a world leader in transforming the way people
shop, complements the previously required approval by store
attendants. This considerably speeds up transactions at the
self-service checkouts and gives employees more time for customer
service and other responsibilities.
On average, age verification checks are needed in approximately
22% of all transactions in retail stores. This has a significantly
negative impact on throughput times and consumer flow in the
self-service area, leading to longer waiting times. Vynamic Smart
Vision | Age Verification enables customers to prove their age in
less than 10 seconds without any staff interventions.
As soon as an age-restricted item is scanned at the self-service
checkout, the system asks the customer whether automatic age
recognition is desired. Once consent has been given, the customer's
face characteristics are analyzed using a camera installed on the
system and sophisticated AI algorithms to verify their age in real
time. If the age of the shopper is above a predefined threshold,
the transaction can continue. The employees only need to check
those customers who fall below this age limit or who have opted out
of automatic age recognition.
Florian Jaeger, owner of the
24/7 store at Stuttgart Airport, is convinced by the new
solution: "The creation of quick, simple purchasing processes
for customers and my employees is key. This is what makes our store
at Stuttgart Airport so attractive for busy travelers. To achieve
this, I am always open to explore new innovations. Thanks to AI
support, we have already been able to drastically reduce employee
interventions for age checks."
In the first week alone, over 80% of age-restricted goods
purchased at EDEKA Jaeger in the Stuttgart Airport were
automatically approved. The system is GDPR-compliant as the process
does not involve facial recognition, nor does it store images or
other customer information.
Matt Redwood, vice president,
Retail Technology Solutions, at Diebold Nixdorf said: "AI
technologies for automated age verification have enormous potential
to reduce a typical friction point during the shopping process. We
are delighted to be working with EDEKA Jaeger to ensure that
customers can prove their age in seconds directly at the
self-service checkout, allowing them to get to their next
appointment or flight faster."
The introduction of the AI-based solution for automatic age
verification follows the 24/7 self-service concept implemented at
Stuttgart Airport just last year, where EDEKA Jaeger optimized the
shopping experience for its customers during and outside peak hours
with self-service solutions from Diebold Nixdorf.
About Diebold Nixdorf
Diebold Nixdorf (NYSE: DBD),
Incorporated automates, digitizes and transforms the way people
bank and shop. As a partner to the majority of the world's top 100
financial institutions and top 25 global retailers, our integrated
solutions connect digital and physical channels conveniently,
securely and efficiently for millions of consumers each day. The
company has a presence in more than 100 countries with
approximately 21,000 employees worldwide.
Visit www.dieboldnixdorf.com for more information.
X: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf, Incorporated
