TIDMCRW 
 
RNS Number : 5213E 
Craneware plc 
22 December 2009 
 

Craneware plc 
("Craneware" or the "Company") 
 
 
Intermountain Healthcare Selects Craneware Revenue Integrity Solutions 
 
 
22 December 2009 - Craneware plc (AIM: CRW.L), the market leader in automated 
revenue integrity solutions for the US healthcare market, is pleased to announce 
the signing of a five year contract with Intermountain Healthcare, a non-profit, 
integrated healthcare delivery system based in Salt Lake City consisting of 23 
hospitals, physicians, clinics & services, and health insurance plans from 
SelectHealth. 
 
 
Intermountain Healthcare chose Craneware's Chargemaster Toolkit , Online 
Reference Toolkit  and Physician Revenue Toolkit . Intermountain will also 
benefit from the industry-wide expertise of Craneware's Business Solutions Group 
in CDM Maintenance Process Assessment, Design and Implementation for optimal 
business process efficiency. 
 
 
Chargemaster Toolkit  is designed to capture legitimate reimbursement, increase 
efficiency and promote compliance through fully automating chargemaster 
management processes with Online Reference Toolkit enabling easy access to the 
latest compliance regulations and code sets. Physician Revenue Toolkit 
functions similarly to fit the needs of physician practices. These solutions 
provide hospitals with increased visibility into their financial performance - 
automating code change updates to support compliance, identifying opportunities 
to optimise reimbursement, and assisting Intermountain in applying best 
practices for superior operational efficiency. 
 
 
"Craneware's proven solution for automating chargemaster management processes 
will help us achieve our objectives - empowering us to manage by exception and 
improve processes related to the revenue cycle," stated Intermountain 
Healthcare's VP of Revenue Cycle Organization Todd Craghead. "The integrated 
workflow of Craneware's solutions will connect our health system's varied 
revenue management processes, from corporate standard to regional operations, to 
individual hospitals and physician groups. This will provide us greater 
visibility to ensure we're capturing charges effectively and achieving 
best-practice revenue cycle operating processes across the Intermountain 
Healthcare enterprise." 
 
 
Keith Neilson, CEO of Craneware, commented, "Intermountain Healthcare is setting 
the standard as an efficiently-run healthcare system that delivers excellent 
patient care, having been recognised by President Obama as a bellwether in 
healthcare. Craneware looks to play a big role in elevating this efficiency even 
further. 
 
 
"This significant contract win in a competitive situation is a powerful 
endorsement of the strength of Craneware's products and competitive positioning. 
Our sales momentum continues as we approach the end of the first half of our 
financial year, and I look forward to updating shareholders further at the time 
of our Trading Update in January." 
 
 
For further information, please contact: 
 
 
+--------------------+--------------------+--------------------+ 
| Craneware plc      | KBC Peel Hunt      | ICIS               | 
+--------------------+--------------------+--------------------+ 
| +44 (0)1506 407    | +44 (0)20 7418     | +44 (0)20 7651     | 
| 666                | 8900               | 8688               | 
+--------------------+--------------------+--------------------+ 
| Keith Neilson, CEO | Jonathan Marren    | Caroline           | 
|                    |                    | Evans-Jones        | 
+--------------------+--------------------+--------------------+ 
| Craig Preston, CFO | Richard Kauffer    | Fiona Conroy       | 
+--------------------+--------------------+--------------------+ 
 
 
About Intermountain Healthcare 
 
 
Intermountain Healthcare is a non-profit, integrated healthcare delivery system 
based in Salt Lake City consisting of 23 hospitals, physicians, clinics & 
services, and health insurance plans from SelectHealth. The largest healthcare 
provider in the Intermountain West, with more than 31,000 employees, it serves 
the healthcare needs of Utah and southeastern Idaho residents. Intermountain 
Healthcare is recognised worldwide for having advanced clinical computer systems 
that identify best practices to drive clinical quality and reduce cost and 
medical errors. 
 
 
 About Craneware 
 
 
Founded in 1999, Craneware has headquarters in Livingston, Scotland, with 
offices in Florida, Arizona and Kansas, employing over 100 staff. Craneware 
partners with healthcare organisations to improve returns, increase productivity 
and manage risk, driving better financial and operational performance using 
market-driven revenue management solutions. By enhancing revenue capture 
processes, Craneware solutions enable healthcare organisations to optimise 
reimbursement, improve operational efficiency, and support compliance. Visit 
craneware.com. 
 
 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
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