TIDMCRW 
 
RNS Number : 4478H 
Craneware plc 
22 February 2010 
 

                                  Craneware plc 
                         ("Craneware" or the "Company") 
 
  New York State's Largest Integrated Health System Chooses Craneware Revenue 
                              Integrity Solutions 
 
22 February 2010 - Craneware (AIM: CRW.L), the leader in automated revenue 
integrity solutions that improve US healthcare providers' financial performance, 
is pleased to announce that North Shore-LIJ Health System has signed a 
multi-year contract for Craneware's Chargemaster Corporate Toolkit , Online 
Reference Toolkit  and Bill Analyzer. Comprising 14 hospitals, 17 long-term care 
facilities, The Feinstein Institute for Medical Research, three trauma centres, 
five home health agencies, the Hospice Care Network and dozens of outpatient 
centers, North Shore-LIJ is the largest integrated healthcare system in New York 
State and winner of the 2010 NQF National Quality Healthcare Award. 
 
These solutions will empower the heath system to proactively manage its revenue 
cycle in accord with industry best practices for improved financial performance, 
operational efficiency and compliance. The health system will also benefit from 
Craneware's Chargemaster Corporate Standardization Services and Charge Capture 
Performance Improvement Services. 
 
"We took a long time evaluating the options open to us and chose Craneware based 
on the capabilities of its software and the company's track record," said Wendy 
Carnel, North Shore-LIJ's Vice President of patient financial services. "The 
Craneware software will enable us to better manage our system's revenue cycles 
and further align our processes with industry best practices." 
 
"In the current climate of healthcare reform, the most successful healthcare 
finance leaders are focused on making the process and information technology 
changes that will deliver more value to their organisation for the services they 
provide," commented Craneware CEO Keith Neilson. "We are pleased to provide New 
York State's largest integrated health system with these Craneware Revenue 
Integrity Solutions(TM)." 
 
According to a recent Healthcare Financial Management Association InstaPoll of 
members, 50% of respondents indicate that the greatest cause of charge capture 
errors in their hospital organisations is lack of staff education regarding 
ever-evolving regulations. Almost 20% point towards changing regulatory 
guidelines not being present in charging systems as the greatest cause of charge 
capture errors. Craneware solutions help clients address these challenges in 
many ways - ranging from automated updates to the client's chargemaster via 
Chargemaster Toolkit, to ongoing educational and reference resources that come 
with Online Reference Toolkit, to the ability to effectively analyse for charge 
code issues so that adjustments can be made upstream in the revenue cycle with 
Bill Analyzer. 
 
For further information, please contact: 
 
+----------------+----------------+----------------+ 
| Craneware plc  | KBC Peel Hunt  | ICIS           | 
+----------------+----------------+----------------+ 
| +44 (0)1506    | +44 (0)20 7418 | +44 (0)20 7651 | 
| 407 666        | 8900           | 8688           | 
+----------------+----------------+----------------+ 
| Keith Neilson, | Jonathan       | Caroline       | 
| CEO            | Marren         | Evans-Jones    | 
+----------------+----------------+----------------+ 
| Craig Preston, | Richard        | Fiona Conroy   | 
| CFO            | Kauffer        |                | 
+----------------+----------------+----------------+ 
|                | Dan Webster    |                | 
+----------------+----------------+----------------+ 
 
About Craneware 
Craneware (AIM: CRW.L) is the leader in automated revenue integrity solutions 
that improve financial performance for healthcare organisations. Craneware's 
market-driven SaaS solutions help hospitals and other healthcare providers more 
effectively price, charge and code for services and supplies associated with 
patient care. This optimises reimbursement, increases operational efficiency and 
minimises compliance risk. By partnering with Craneware, clients achieve the 
visibility required to identify, address and prevent revenue leakage. To learn 
more, visit craneware.com. 
 
About North Shore-LIJ Health System 
The nation's third largest, non-profit, secular healthcare system, the North 
Shore-LIJ Health System cares for people of all ages throughout Long Island, 
Queens and Staten Island - a service area encompassing more than five million 
people. The health system consists of 14 hospitals, 17 long-term care 
facilities, The Feinstein Institute for Medical Research, three trauma centers, 
five home health agencies, the Hospice Care Network and dozens of outpatient 
centers. In addition, North Shore-LIJ is partnering with Hofstra University to 
develop a new medical school. North Shore-LIJ's owned facilities house about 
5,000 beds, employ more than 9,500 nurses and have affiliations with more than 
7,500 physicians. Its workforce of about 38,000 is the largest on Long Island 
and the ninth largest in New York City.  For more information, go to 
www.northshorelij.com. 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
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