ISLANDIA, N.Y., Sept. 21 /PRNewswire-FirstCall/ -- Intermountain
Healthcare (Intermountain) has chosen CA Technologies (Nasdaq: CA)
to help enhance IT services at its 23 hospitals and more than 150
clinics in Utah and Idaho. The nonprofit health system plans to
use the CA Project and Portfolio Management (PPM), CA Service
Assurance, CA Service Automation, CA Service Management, and CA
Virtual solutions to support enhanced IT service delivery
capabilities across Intermountain's clinical and business
applications and services.
"Intermountain Healthcare is focused on creating an integrated,
unified IT organization that provides superior service to our
caregivers, business users and patients," said Ryan Smith, assistant vice president of
Information Systems operations for Intermountain Healthcare. "The
CA Technologies integrated IT management and automation solutions
will help us accomplish that goal by providing deep insight into
and enhanced control over our complex IT environment, which
includes many third-party hosted and software-as-a-service (SaaS)
applications and services. The solutions also will help us comply
with both self-imposed and government-mandated regulations."
Intermountain will use the out-of-the-box CA Technologies
solutions to drive five primary IT transformation initiatives: root
cause analysis, service level management, demand management, asset
visibility, and automation. CA Services will partner with
Intermountain to configure and integrate the solutions. The
initiatives will help Intermountain achieve four key business
goals:
- Reduce Costs and Mitigate Risk: The integration between
CA Service Management and CA PPM provides the capability for
Service Portfolio Management, which will help Intermountain improve
operational efficiencies with IT transformation, gain visibility to
total costs of ownership of assets and labor, and utilize IT
management integration to reduce risk.
- Anticipate and Respond to Growth: The integration
between CA Service Automation and CA Service Management will help
Intermountain provide IT capacity as needed, manage third-party
data center relationships, and reduce the ever increasing demands
for additional IT labor.
- Increase Availability: The full CA Service Assurance
solution integrated with CA Virtual will help Intermountain
minimize disruption of business by linking real end-user
experience, transactions and applications with the underlying
systems and network infrastructure supporting them. This will
enable Intermountain to understand the real-time performance, risk
and quality of business services across their physical and virtual
environments.
- Increase Customer Satisfaction: The integration among CA
PPM, CA Service Assurance, CA Service Automation, CA Service
Management and CA Virtual will enable Intermountain to execute,
measure and report on service levels and end-user experience in
real-time, allowing Intermountain to match the pace of new clinical
and business solutions across the enterprise.
"Intermountain has been recognized by healthcare and government
authorities as an innovative healthcare organization," said
Dave Hansen, general manager,
Management Products and Solutions, CA Technologies.
"Intermountain's IT organization is striving to be a model for the
industry in how to manage IT in a complex healthcare system. We are
proud that they are leveraging every aspect of CA Technologies
expertise—products, services, education and support—to help
accomplish this goal."
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About CA Technologies
CA Technologies (Nasdaq: CA) is an IT management software and
solutions company with expertise across all IT environments – from
mainframe and distributed, to virtual and cloud. CA Technologies
manages and secures IT environments and enables customers to
deliver more flexible IT services. CA Technologies' innovative
products and services provide the insight and control essential for
IT organizations to power business agility. The majority of the
Global Fortune 500 relies on CA Technologies to manage evolving IT
ecosystems. For additional information, visit CA Technologies at
www.ca.com.
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Press Contact
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SOURCE CA Technologies
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