Evolution Gaming Bets on CA Technologies to Deliver Reliable Services
11 Settembre 2013 - 3:00PM
Business Wire
CA Technologies (NASDAQ: CA) today announced that Evolution
Gaming, “the world's leading Live Casino provider”, is using CA
Application Performance Management (CA APM) to help ensure quality
of service and experience for its online games.
CA APM helps Evolution Gaming, supplier to online operators such
as William Hill, 888 and Lottomatica, to deliver reliable services
by monitoring, analysing and reporting on all transactions
throughout its environment. Doing so enables the pioneer of live
dealer gaming to quickly identify issues and resolve problems
before they disrupt critical services. In addition, the solution’s
innovative transaction performance management capabilities help
Evolution Gaming to prioritise problem resolution according to
business impact.
”CA APM’s proactive monitoring and detailed system analysis has
provided a new level of visibility into the quality of service
being provided to our customers,” said Stuart Bradley, SLA Manager,
Evolution Gaming. “The solution has enabled us to reduce downtime
and drive forward service improvement initiatives for a better
customer experience.”
CA APM’s business-centric approach delivers the vital visibility
required to optimise the performance of all critical transactions
and revenue-generating services.
“Evolution Gaming is undergoing significant growth and is
currently expanding its business. CA APM helps them capitalise on
their business objectives by providing a better understanding of
the customer experience. With the ability to pinpoint failing
components and bottlenecks quickly, CA APM allows the company to
identify high-value transactions that may be at risk and prioritise
incidents based on business impact,” said Jacqueline de Rojas, vice
president and general manager, UK and Ireland, CA Technologies.
For more on CA APM, visit:
http://www.ca.com/us/application-performance-management.aspx
ENDS
About Evolution Gaming
Evolution Gaming is the world’s leading provider of
video-streamed Live Casino solutions, working with more top-tier
brands than any other provider. The company is committed to
delivering a flawless multi-channel Live Casino experience.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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