DevOps Driving 20 Percent Faster Time-to-Market for New Services, Global IT Study Reveals
12 Settembre 2013 - 3:00PM
Business Wire
DevOps is more than an IT methodology, it’s a revenue driver,
according to a new global study commissioned by CA Technologies
(NASDAQ:CA). The study, TechInsights Report: What Smart Business
Know About DevOps, reveals that IT leaders in the United States
have seen concrete business benefits as a result of their
organization’s DevOps implementation.
According to respondents, they have experienced anywhere from a
17 to 23 percent improvement in business in the form of increased
revenue, faster time-to-market, improved competitive positioning
and enhanced customer experience. Nearly all (99 percent) U.S.
respondents recognize a greater need for DevOps strategies now than
before.
DevOps is a methodology which helps foster collaboration between
the teams that create and test applications (Dev) with those that
maintain them in production environments (Ops). Vanson Bourne
conducted the survey of 1,300 senior IT decision-makers worldwide
on behalf of CA Technologies to learn global awareness and adoption
of DevOps.
The report points to a 22 percent increase in customers and 19
percent more revenue for respondents who have experienced benefits
from implementing the methodology. The financial opportunity for
U.S. organizations in particular is significant; 66 percent of
respondents with a DevOps strategy have experienced an increase in
revenue. The report also shows that awareness of the practices
associated with the strategy has increased – particularly as a
means to better address customer demands and improve the customer
experience overall.
“In today’s world of mobile apps and online consumer reviews,
companies are under enormous pressure to deliver higher quality
applications faster than ever before,” said Shridhar Mittal,
general manager, Application Delivery at CA Technologies.
“Companies, which have been around for more than 20-30 years, face
big challenges as they have legacy systems. Those who are willing
to undergo internal transformation can win the competition in the
fast-changing markets.”
The report reveals that external factors such as customers – and
not necessarily IT – are the major driving force for the DevOps
strategy. The need to improve the end-customer experience is the
no. one driver in the United States (68 percent), followed by the
need for greater collaboration between development and operations
teams (61 percent), the increase use of mobile devices (52 percent)
and the increasing need to develop and deploy cloud-based
applications (43 percent). In fact, internal pressures such as
solving for the complexity of IT systems and cost-cutting are at
the bottom of the list (7 percent and 2 percent in the United
States, respectively).
Organizations which have been successful with DevOps also
recognize the importance of measuring success using
business-relevant, externally focused metrics rather than internal
measurements. Worldwide, 49 percent (91 percent in the United
States) are measuring implementations primarily with external
metrics such as increased revenue, faster time-to-market and
improved customer experience versus 38 percent (8 percent in the
United States) primarily using internal metrics such as lower costs
and improved efficiencies.
“CA Technologies has taken the lead in identifying the benefits
and challenges of adopting DevOps,” said Mittal. “The report paints
a clear picture of what companies can expect to gain by embracing
the new strategy and transforming their IT organization. DevOps is
evolving from the theoretical into an essential strategic approach
for all businesses.”
Among the study’s specific findings are:
- DevOps adopters have been experiencing
real and measurable benefits:
- The majority of respondents have seen
or anticipate seeing about a 19 percent increase in revenue.
- They have been experiencing or
anticipate seeing 20 to 23 percent improvement in areas such as
collaboration between departments, quality of deployed
applications, customer numbers and time-to-market speed.
- The majority anticipate DevOps to
require investments:
- More than 70 percent anticipate
investing in new tools and training for development and operations
personnel while 53 percent foresee having to hire new personnel
with the necessary skills.
- The potential obstacles to a DevOps
rollout are wide-ranging, although many are related to people and
processes more than technology:
- The top reason (35 percent) preventing
it from taking off is organizational complexity, followed by lack
of role alignment (28 percent) and security or compliance concerns
(25 percent).
For more information and to download the TechInsights Report:
What Smart Businesses Know About DevOps, visit here.
Survey Methodology
Vanson Bourne conducted the CA Technologies-sponsored study of
1300 senior IT decision-makers in financial services, healthcare,
manufacturing, public sector and telecommunications in 21 countries
around the world in May through July 2013. The study’s respondents
assume IT executive, management, project lead or enterprise
architect positions at enterprises with revenues of $100 million or
more.
About CA Technologies
CA Technologies (NASDAQ:CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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companies.
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