SER Welcomes New Investment from TA to Accelerate Growth
21 Marzo 2024 - 5:10PM
Business Wire
SER (the “Company”), a leading global Intelligent Content
Automation (“ICA”) software vendor in the Enterprise Content
Management (“ECM”) market, today announced that TA Associates
(“TA”), a leading global private equity firm, has agreed to make a
strategic growth investment in the Company. SER and Carlyle, an
investor in SER since 2018, welcome TA as the new lead
investor.
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“We are delighted to welcome TA to SER as an investor and we are
proud that they share our perspective on the significant
opportunities ahead for our business,” said Dr. John Bates, CEO of
SER. “SER is revolutionizing the way enterprise content is
automated, understood and managed. We have amazing customers, a
fantastic team and market leading technology. We have had an
outstanding partnership with Carlyle, with incredible support
throughout the journey, and we are delighted that TA now joins us
to supercharge the next phase of growth.”
Since its founding in 1984, SER has developed from a primarily
DACH-focused ECM solutions provider into a category-defining ICA
player with highly differentiated AI capabilities and an
increasingly international enterprise customer base. In partnership
with Carlyle, SER built out its senior management team,
successfully executed a rapid shift to a subscription-first
business model, expanded its innovation-led product offering, and
entered new markets including the US, UK, continental Europe, and
the Middle East, through considerable organic investment and
M&A.
Today, SER has over 600 employees across 20 offices in 11
countries. The Company’s technology is trusted by blue-chip
enterprise customers worldwide. SER’s flagship product, Doxis ICA
(“Doxis”), combines traditional ECM capabilities with AI-enabled
services that are designed to bridge and automate content across
best-of-breed apps and multiple vendor ecosystems like SAP,
Salesforce, Microsoft and more.
“SER’s impressive suite of next-generation ECM solutions helps
organizations work faster, smarter and more efficiently,” said
Morgan Seigler, Managing Director at TA, and Stefan Dandl, Director
at TA. “As the demand for AI-powered technologies continues, we
believe SER has a meaningful opportunity to support organizations
in their digital transformation journey, harnessing the Doxis
platform to streamline document processing and content management
needs. We look forward to partnering with Carlyle and SER to
accelerate international expansion, invest in AI innovation and
enhance the Company’s product offering.”
“We are immensely proud to have partnered with SER during such a
significant period of growth and transformation for the business,”
said Dr. Thorsten Dippel, Managing Director in the Carlyle Europe
Technology Partners (“CETP”) Investment Advisory team. “Through our
work with Dr. John Bates and his incredible team, the Company has
developed into the category-leading, international ICA software
vendor it is today. SER is well-placed to continue its success
story as an enterprise software player of scale in the large and
growing global ECM market. We are delighted to partner with TA as
the new lead investor in SER as the Company enters the next phase
of its growth journey.”
The transaction is subject to customary regulatory
approvals.
About SER
Trusted by over 5 million users worldwide, SER is defining
Intelligent Content Automation (ICA), the next generation of
Enterprise Content Management which leverages AI to provide
intelligent content understanding and process automation. SER’s
highly scalable Doxis platform brings ICA capabilities into a
single, unified platform that works seamlessly across multiple
applications and vendor ecosystems, such as SAP, Salesforce and
Microsoft. Offering many pre-built solutions and user-friendly
no-code tooling, SER’s Doxis delivers rapid time-to-value, superior
ROI and lower total cost of ownership for next-generation content
applications. Headquartered in Bonn, Germany, SER has a
well-established market leadership position in DACH and a
fast-growing international business with blue-chip customers around
the world.
About TA
TA is a leading global private equity firm focused on scaling
growth in profitable companies. Since 1968, TA has invested in more
than 560 companies across its five target industries – technology,
healthcare, financial services, consumer and business services.
Leveraging its deep industry expertise and strategic resources, TA
collaborates with management teams worldwide to help high-quality
companies deliver lasting value. The firm has raised $65 billion in
capital to date and has over 150 investment professionals across
offices in Boston, Menlo Park, Austin, London, Mumbai and Hong
Kong. More information about TA can be found at www.ta.com.
About Carlyle
Carlyle (NASDAQ: CG) is a global investment firm with deep
industry expertise that deploys private capital across its business
and conducts its operations through three business segments: Global
Private Equity, Global Credit and Global Investment Solutions. With
$426 billion of assets under management as of December 31, 2023,
Carlyle’s purpose is to invest wisely and create value on behalf of
its investors, portfolio companies and the communities in which we
live and invest. Carlyle employs more than 2,200 people in 28
offices across four continents. Further information is available at
www.carlyle.com. For more, follow Carlyle on LinkedIn and X.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240321414321/en/
For SER Maureen Cueppers
maureen.cueppers@sergroup.com
For TA Maggie Benoit mbenoit@ta.com
For Carlyle Nicholas Brown nicholas.brown@carlyle.com
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