The donation aims to help residents and
emergency personnel impacted by Hurricane Helene and continue
providing vital resources to families, loved ones and employees to
recover swiftly and safely.
ATLANTA, Oct. 3, 2024
/PRNewswire/ -- Comcast NBCUniversal today announced a
donation of $500,000 in cash and $500,000 in advertising time for public
service announcements in Florida,
Georgia, South Carolina, Tennessee and Virginia. As the company works nonstop to
repair network damage from the devastating storm, this commitment
aims to ensure communities have vital resources available during
these times of unexpected need.
Comcast Florida Region Donations:
- $50,000 to Volunteer
Florida Foundation of Tallahassee,
FL
- $25,000 to Second Harvest
Food Bank of the Big Bend of Tallahassee,
FL
- $25,000 to All Faiths Food
Bank of Sarasota, FL
Comcast Big South Region Donations:
- $100,000 to United Way of
Augusta CSRA of Augusta, GA
- $50,000 to The Salvation
Army Savannah Corps of Savannah,
GA
- $50,000 to East Tennessee
Foundation of Knoxville, TN
- $10,000 to United Way of
Southwest Virginia of Abingdon, VA
To ensure our impacted team members have access to emergency
support funds, Comcast is also providing support of $200,000 to the Comcast NBCUniversal Employee
Disaster Assistance Fund, which provides financial help to
employees impacted by natural disasters or other life-altering
events.
"Our hearts go out to our employees, our customers, their
families and loved ones and their safety remains our highest
priority – we are proud to continue providing support, resources
and relief to our communities," said Christine Whitaker, president, Comcast Central
Division. "We understand how critical it is to have access to
vital resources like reliable internet and mobile connectivity.
While our crews continue safely responding alongside emergency
personnel to restore these connections, we understand there is
still much work to do."
"Here in Perry, we pride
ourselves on being good neighbors. We lean on each other when times
get tough. That's exactly what we're doing now, coming together to
rebuild after Hurricane Helene," said Mayor Ward Ketring, City of
Perry, FL. "We want to thank Comcast for being that
good neighbor and making sure our community can access high-speed,
reliable internet during this time. Their commitment to getting
their network back up after the storm and being present on the
ground is commendable."
"Thanks to Comcast's generous contribution, we will be able to
provide much-needed supplies and resources like water, medical aid,
and food to many families in and around Augusta who were impacted by Hurricane
Helene," said Brittany Burnett,
president and CEO of United Way of Augusta CSRA in Augusta, GA. "Comcast's dedication to our
community, especially during this time of need, will enable us to
make an even bigger impact and help restore our residents and
businesses."
Comcast working night and day to restore service in impacted
areas
Comcast employees and contractors have been working nonstop in
the southeast to aid recovery efforts immediately after Hurricane
Helene. The team continues to work relentlessly to repair damage to
its network, especially in areas where the power is still out.
Comcast is coordinating with local power companies and stands at
the ready to make repairs once any down lines or poles are cleared
and power is restored and it's safe to enter these areas.
With thousands of generators prepared and placed across these
regions to supply temporary power, Comcast has also opened over
360,000 Xfinity WiFi Hotspots in Florida, Georgia, South
Carolina and Tennessee to
help everyone stay connected during this time. They are free to
anyone who needs them, including non-Xfinity customers.
For a map of public Xfinity WiFi hotspots, which are located
both indoors and outdoors in places such as shopping districts,
parks, and businesses, visit Finder.wifi.xfinity.com. To find the
nearest hotspot location in your city, please search the WiFi
Hotspot Map. Enter your zip code, zoom in on the interactive map to
view the results, and click on the locations for details.
Stay Connected on Services
Here are some tips on staying up to date on your Xfinity or
Comcast Business service:
- Text Alerts: Xfinity customers can receive text alerts
about service interruptions by texting START to 266278
(COMCST). Comcast Business customers can also receive text
alerts by registering their mobile numbers in the preference center
within the My Account section.
- Once registered, you can use the following storm-related text
commands anytime to instantly get information. Text any of the
following commands to 266278 (COMCST).
- APP: Get links to download Xfinity apps.
- HELP: Get additional service information.
- OUT: Check for service outages.
- START: Resubscribe to Xfinity service text alerts.
- STOP: Unsubscribe from Xfinity text alerts.
- Xfinity & Comcast Business Apps: Xfinity and Comcast
Business customers can get the latest status information by using
their respective apps – Xfinity app and Comcast Business
App.
- Social Media: Follow Comcast on Facebook, Comcast
South and Comcast FL on X for local storm updates.
Help Prevent New Communication Outages While We Recover –
Don't Cut the Fiber
Restoring your ability to communicate during our recovery is a
critical priority. Communication lines carry vital messages
including 911 and emergency services, and provide access to the
Internet, social media so that you can contact loved ones. Here are
some tips to prevent further damage or outages as we recover:
- When clearing downed trees, do not touch or cut lines as they
may be live and operational.
- Do not pile debris on or near utility pedestals.
- Do not drive over lines.
- Do not cut lines. It is faster to repair than to replace
damaged lines.
- Do not touch or remove downed or damaged lines.
Always call 811 before you dig (or
1-800-272-3020). Call your utility providers directly to
report down or cut lines and stay clear of the area.
These efforts are part of the company's ongoing commitment to
providing resources and support to communities during times of
unexpected need. Please visit the Florida and Big South webpages for more
information on the latest developments and updates following
Hurricane Helene and our relief efforts.
About Comcast Corporation
Comcast Corporation (Nasdaq:
CMCSA) is a global media and technology company. From the
connectivity and platforms we provide, to the content and
experiences we create, our businesses reach hundreds of millions of
customers, viewers, and guests worldwide. We deliver world-class
broadband, wireless, and video through Xfinity, Comcast Business,
and Sky; produce, distribute, and stream leading entertainment,
sports, and news through brands including NBC, Telemundo,
Universal, Peacock, and Sky; and bring incredible
theme parks and attractions to life through Universal
Destinations
Experiences. Visit www.comcastcorporation.com for
more information.
Media Contact
Justin
Stewart
justin_stewart2@comcast.com
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SOURCE Comcast