GCI Deploys Comverse's Kenan(R) FX to Consolidate Multiple Billing and Customer Care Systems
03 Aprile 2006 - 1:00PM
Business Wire
Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT), and
the world's leading supplier of software and systems enabling
network-based multimedia enhanced communication and billing
services, today announced that GCI (NASDAQ: GNCMA), Alaska's
largest telecommunications provider, has deployed Comverse's
Kenan(R) FX framework to provide convergent billing, customer care,
ordering, and mediation across multiple services and networks. The
Kenan FX rating and billing engine supports GCI's wireless, local,
long distance and Internet services, and replaces multiple billing
and back-office systems. The solution streamlines order management
and fulfillment functions, immediately tracks and realizes revenue
transactions, and supports seamless integration with third-party
OSS systems. Consolidated customer care services provide call
center representatives with a unified view of the customer,
improving customer management and satisfaction. "Our goal is to
support all customers with a single system across voice, wireless,
Internet, cable, long distance and other services to deliver the
best possible customer experience and to offer innovative bundled
services as we grow," said Jim Dunlap, GCI's Vice President for
Information Technology. "Kenan FX is enabling us to fulfill our
goal by consolidating multiple billing, order and customer care
systems into one." "GCI is leading the trend of operators who are
moving to convergent billing and customer care systems to reduce
costs and better serve their customers over time," said Ramesh
Barasia, President, Comverse Americas Division. "Comverse is
committed to delivering innovative solutions and expertise that
enable our clients to drive customer value today and in the
future." About GCI GCI (NASDAQ: GNCMA) is an Alaska-based
integrated communication provider delivering voice, video and data
services through its fiber optic, satellite, hybrid fiber coaxial
and metropolitan area networks. More information about GCI can be
found at www.gci.com. About Comverse Comverse, a unit of Comverse
Technology, Inc. (NASDAQ: CMVT), is the world's leading provider of
software and systems enabling network-based multimedia enhanced
communication and billing services. The company's Total
Communication(SM) portfolio includes value-added messaging,
personalized data and content-based services, and real-time
converged billing solutions. Over 450 communication and content
service providers in more than 120 countries use Comverse products
to generate revenues, strengthen customer loyalty and improve
operational efficiency. For additional information, visit the
Comverse website at www.comverse.com or the Comverse Technology
website at www.cmvt.com. All product and company names mentioned
herein may be registered trademarks or trademarks of Comverse or
the respective referenced company(s). Note: This release may
contain "forward-looking statements" under the Private Securities
Litigation Reform Act of 1995 that involve risks and uncertainties.
There can be no assurances that forward-looking statements will be
achieved, and actual results could differ materially from forecasts
and estimates. Important factors that could cause actual results to
differ materially include: the results of the special committee,
appointed by the Board of Directors on March 14, 2006, to review
matters relating to the Company's stock option grants, including,
but not limited to, the accuracy of the stated dates of option
grants and whether all proper corporate procedures were followed;
any restatement of financial statements of the Company or other
actions that may be taken or required as a result of such reviews;
risks associated with integrating the business and employees of the
GSS division of CSG Systems, International; changes in the demand
for the Company's products; changes in capital spending among the
Company's current and prospective customers; the risks associated
with the sale of large, complex, high capacity systems and with new
product introductions as well as the uncertainty of customer
acceptance of these new or enhanced products from either the
Company or its competition; risks associated with rapidly changing
technology and the ability of the Company to introduce new products
on a timely and cost-effective basis; aggressive competition may
force the Company to reduce prices; a failure to compensate any
decrease in the sale of the Company's traditional products with a
corresponding increase in sales of new products; risks associated
with changes in the competitive or regulatory environment in which
the Company operates; risks associated with prosecuting or
defending allegations or claims of infringement of intellectual
property rights; risks associated with significant foreign
operations and international sales and investment activities,
including fluctuations in foreign currency exchange rates, interest
rates, and valuations of public and private equity; the volatility
of macroeconomic and industry conditions and the international
marketplace; risks associated with the Company's ability to retain
existing personnel and recruit and retain qualified personnel; and
other risks described in filings with the Securities and Exchange
Commission. These risks and uncertainties, as well as others, are
discussed in greater detail in the filings of the Company with the
Securities and Exchange Commission, including its most recent
Annual Report on Form 10-K and subsequent Quarterly Reports on Form
10-Q and Current Reports on Form 8-K. These documents are available
through the Company, or its website, www.cmvt.com, or through the
SEC's Electronic Data Gathering Analysis and Retrieval system
(EDGAR) at www.sec.gov. The Company makes no commitment to revise
or update any forward-looking statements in order to reflect events
or circumstances after the date any such statement is made.
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