Analyst: Global Appetite for BSS Managed Services From Technology Providers is Growing; Comverse Positioned Strongly
16 Ottobre 2012 - 1:05PM
Communications Service Providers (CSPs) are increasingly adopting
BSS managed service business models to improve the customer
experience, seize new revenue opportunities, and achieve better
business results, according to a new industry analyst report.
Survey results appearing in a recently released Informa Telecoms
& Media white paper prepared for Comverse show that the
percentage of CSPs likely to be outsourcing BSS will climb to over
50% in 2015. Major BSS firms that provide managed services, such as
Comverse®, the global leader in business enablement through BSS,
mobile Internet, Value-Added and Managed Services, are particularly
well positioned to empower CSPs to capitalize on synergies between
products and services in the support-systems space to cut costs and
spur sustained growth.
"Changing telecom market conditions are driving more CSPs to
embrace the managed-services approach to benefit from independent
consulting expertise and best-of-breed support to stimulate
growth," said Richard Jesty, Principal Analyst at Informa Telecoms
& Media. "By working with a specialist managed-services
provider that knows the business support system (BSS) inside out
and can fully utilize its capabilities, CSPs can benefit from
well-informed judgment based on extensive experience with
successful solutions and innovations from a varied range of
sources, from the same geographic market and from around the
world."
"One example of an increasingly key area of business focus is
time to market, as CSPs strive to bring new services on stream to
meet competitive challenges earlier. A BSS specialist managed
services provider, ensuring that applications and services are
designed right to roll out new services and necessary changes to
configuration faster, can typically achieve time-to-market savings
of 20-30%. This can significantly impact the level of
competitiveness and the success of new services, such as innovative
data monetization plans," noted Jesty.
"As the overall market leader in converged billing and in mobile
messaging, we draw from unparalleled product and market knowledge.
Our global experience helps CSPs worldwide speed new ideas to
market, optimize system performance, cut costs and expand business
success," said Yossi Abraham, Vice President Sales and Marketing,
Global Services Business Unit for Comverse.
"We can confirm that the trend identified by Informa is gaining
momentum. More and more CSPs are approaching us to enhance their
already existing maintenance services into managed services," added
Abraham. "Comverse Global Services is transforming BSS systems for
CSPs around the world into a powerful strategic asset that enables
them to do more, faster, for less."
Click for more information about improving profitability though
managed services.
About Comverse
Comverse is the world's leading provider of software and systems
enabling converged billing and active customer management, mobile
Internet, value-added and managed services. Comverse's extensive
customer base spans more than 125 countries and covers over 450
communication service providers serving more than two billion
subscribers. The company's innovative product portfolio enables
communication service providers to unleash the value of the network
for their customers by making their networks smarter. Comverse's
solutions support flexible deployment models, including in-network,
cloud, hosted and managed services. Comverse, ranked number 55 in
PwC's Global 100 Software Leaders based on research by Pierre
Audoin Consultants, is a subsidiary of Comverse Technology, Inc.
(Nasdaq:CMVT). For more information, visit www.comverse.com.
The Comverse Technology logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=13267
Statements included or incorporated by reference in this press
release may contain "forward-looking statements." There can be no
assurance that any forward-looking statements will be achieved, and
actual results could differ materially from forecasts and
estimates. Important factors that could affect the company include
the risks described in the section entitled "Forward-Looking
Statements" Item 1A, "Risk Factors" and elsewhere in the company's
Annual Report on Form 10-K for the fiscal year ended January 31,
2012 filed with the SEC on April 2, 2012 or in subsequently filed
periodic, current or other reports. The company undertakes no
commitment to update or revise forward-looking statements except as
required by law.
CONTACT: Paul D. Baker
Comverse Technology, Inc.
paul.baker@cmvt.com
(212) 739-1060
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