New AI-Driven Capabilities Automate Anomaly
Detection, Accelerate Root Cause Analysis and Secure
Business-Critical Applications
News Summary:
- Employs AI in self-hosted observability deployments to
automatically detect anomalies and suspected root causes in
application performance, significantly reducing the time required
to identify and resolve issues.
- Detects and protects against application vulnerabilities and
attacks, while business risk observability allows prioritization of
the most significant software threats based on their likelihood of
impacting business.
- Builds greater resiliency into on-premises SAP
landscapes ensuring service availability, application performance
and improved business outcomes while also addressing SAP security
risks.
SAN
JOSE, Calif., May 8, 2024
/PRNewswire/ -- Cisco (NASDAQ: CSCO) today announced a new virtual
appliance for its AppDynamics On-Premises application observability
offering, enabling customers to use a self-hosted observability
solution built on AI-powered intelligence for anomaly detection and
root cause analysis, application security, and SAP monitoring. The
latest innovations allow IT operations teams to detect application
performance anomalies faster and with greater accuracy, protect
against security vulnerabilities and attacks, and maintain the
performance of SAP applications and business processes, all while
retaining full control of their observability deployment. Cisco
also announced AppDynamics Flex, a new licensing model that
provides optionality for customers to choose between self-hosted
and Software-as-a-Service (SaaS) observability offerings and
support them through the transition from self-hosted to SaaS when
the time is right for their business.
While there has been a significant increase in demand for SaaS
observability solutions in recent years, for many organizations,
self-hosted observability solutions remain in high demand.
Self-hosted observability - also referred to as customer-managed
observability - includes on-premises deployments or cloud-based
deployments where the customer retains control of all the data and
associated operations. These needs are typically driven by
regulations for data residency and sensitive data protection, and
in geographies without a local SaaS point-of-presence. For
companies in industries including the public sector, finance,
manufacturing, healthcare and retail, the option to have
cutting-edge, self-hosted application observability solutions
ensures that they can continue to provide end-to-end monitoring of
their most critical business systems, in turn, enabling them to
deliver market-differentiating digital experiences to their
customers and users.
"Many of our customers continue to rely on self-hosted
observability to manage business critical applications, and we are
thrilled to deliver these AI-powered innovations as part of Cisco
AppDynamics On-Premises for the first time," said Ronak Desai, Senior Vice President and General
Manager, Cisco AppDynamics and Full-Stack Observability. "Customers
can now use this virtual appliance together with our Smart Agent
capability to deploy new innovations faster and simplify lifecycle
operations."
The new innovations include:
- AI-Powered Detection and Remediation with Cognition
Engine: Improve the accuracy of anomaly detection by leveraging
dynamic baseline performance to understand what normal looks like
against historical trend data, in turn reducing the mean time to
identify (MTTI) for application performance issues. Performance
issues can then be resolved faster with root cause analysis and
automated transaction diagnostics – analyzing a continuous stream
of transaction snapshots that capture events used in proactive
performance troubleshooting. This enables IT operations to home in
on the problem area and make use of intelligent suggestive issue
identification.
- Application Security: Cisco Secure Application allows
customers to locate and highlight application security
vulnerabilities with application context, and then leverage an
automated business risk score that combines application
intelligence and security intelligence, allowing them to prioritize
their response by business impact. The addition of Runtime
Application Self-Protection (RASP) enables organizations to defend
the business from exploits that target application
vulnerabilities.
- A Resilient SAP Landscape: Customers can ensure service
availability and performance with full-stack observability for
on-premises SAP and non-SAP environments, surfacing insights to
address performance issues before they impact the business. Cisco
brings resiliency into the SAP landscape with application
performance, augmented by AI-powered intelligence for the Java
stack, enabling SAP developers and BASIS admins to ensure service
availability, align performance with SAP business outcomes, and
discover SAP related security vulnerabilities to mitigate
risk.
- Self-Hosted Offerings in Amazon Web Services (AWS) and
Microsoft Azure: In addition to on-premises deployments,
customers can manage their own observability deployments in AWS or
Microsoft Azure by using the Amazon Machine Instance (AMI) or
Virtual Hard Disk (VHD) images of the virtual appliance. This is
valuable when a SaaS instance is not available in the country where
a sensitive workload needs to be monitored, or when a customer
wants to retain full control of the observability
solution.
The Transition to SaaS
As digital transformation strategies mature and the nature of
observable workloads change, some IT teams will find themselves
looking to garner operational efficiency by moving some or all of
their observed workloads from the purview of a self-hosted
observability solution to a SaaS solution. To help customers on
this journey, Cisco is introducing AppDynamics Flex Licensing,
designed to simplify the transition to AppDynamics SaaS. Cisco
AppDynamics Flex Licensing allows organizations to value-shift
their chosen on-premises observability investments to the
corresponding SaaS offer as their requirements evolve, while
reusing the same agent fleet.
"Many workloads today remain on-premises due to low-latency
requirements, high cost, or higher-security requirements of
performance-intensive computing workloads, especially for the
government and finance sectors," said Stephen Elliot, Group Vice President for IDC.
"Many technology executives are interested in on-premises,
self-hosted observability solutions. Incorporating AI to
automatically detect anomalies and suspected root causes in
application performance is a huge step forward for on-premises
customers who prefer to retain full control of their observability
deployment."
"As a partner for Cisco AppDynamics and Full-Stack
Observability, SG Solutions is committed to helping our joint
customers with observability solutions for their applications
wherever their business regulation requires," said Jindřich Kasal,
CEO, SG Solutions. "As many of our customers continue to have
requirements for self-hosted observability, we are excited for the
new virtual appliance for Cisco AppDynamics On-Premises and the
value it brings to our customers in AI-driven intelligence and
security."
Availability:
- The virtual appliance for Cisco AppDynamics On-Premises will be
generally available in May 2024.
- The Automated Transaction Diagnostics feature will be available
in Q3 CY2024.
- The AMI and VHD packages for self-hosted cloud-based
deployments will be available in Q3 CY2024.
- Please refer to the pricing guidelines or contact
us for more information.
Additional Resources
- Blog: Cisco AppDynamics modernizes Self-Hosted Observability
for hybrid application monitoring
- Upcoming webinar: Cisco Unlocks AI-Powered Intelligence for
Self-Hosted Observability
About Cisco
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is to power an inclusive future for all by helping our customers
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SOURCE Cisco Systems, Inc.