Ericsson IPX US Launches Improved Customer Tools to Enhance Client Profitability and Simplify Carrier Compliance Processes
16 Aprile 2009 - 5:20PM
Marketwired
Ericsson's (NASDAQ: ERIC) Internet Payment eXchange (IPX), a
global messaging aggregation service, today announced the launch of
new customer tools for the US market. The tools are designed to
maximize efficiencies in program management, end-consumer support
and revenue assurance for content providers.
The new suite of customer tools from Ericsson IPX will guide
customers through the entire carrier approval process - from
program submission, troubleshooting and support, launch and
reporting.
Ericsson IPX is a leading global connections aggregator and
messaging provider in the mobile space. IPX provides access to
premium charging and messaging, via SMS, MMS, WEB and WAP billing,
to more than two billion mobile subscribers across networks in 25
countries.
The overall goals of the Ericsson IPX support tools are to allow
customers to efficiently work through the carrier processes in
order to maximize profitability and time to market. Ericsson IPX's
online program management tool, Program Manager, was upgraded with
new features for 2009. Program Manager offers customers guidance
through the US carrier program submission process, while ensuring
carrier compliance.
New features of Program Manager include access to IPX
integration guides and US carrier playbooks, as well as the ability
to send test messages through the tool. Program Manager now also
serves as the primary tool to manage the carrier certification and
auditing process to ensure ongoing program compliance.
"Ericsson IPX is proud to provide our customers with the tools
they need to grow and improve their mobile business," said Scott
Nichols, Director, Ericsson IPX North America. "In response to our
customers who have requested help in simplifying the US carrier
submission, approval, and certification processes, we've enhanced
our Program Manager tool to minimize complexity and improve
time-to-market. The more IPX can simplify and give visibility into
the business, the better we enable our customers to achieve their
profitability goals."
The Ericsson IPX Program Manager strikes a meaningful balance of
maintaining simplicity for customers, while still meeting the
requirements of carrier partners.
Ericsson IPX also offers new end-consumer support tools,
including a customer-facing subscription status look-up tool and
the ability to track transactions by consumer phone number.
In addition, a suite of revenue assurance tools for premium
content providers were introduced. Content providers can monitor
message delivery in real-time through a feature of the Ericsson IPX
messaging application programming interface (API). Also, Ericsson
IPX provides an online web reporting tool that provides a
statistical analysis of message traffic. The Web Reporting tool
shows aggregate traffic for different short codes, tariffs,
keywords and markets set to the time-period of your choice.
Ericsson IPX is an enabler for generating revenue from content
and messaging, while providing unmatched stability for our
customers to build consumer loyalty, brand recognition and
operational efficiency.
Ericsson is the world's leading provider of technology and
services to telecom operators. The market leader in 2G and 3G
mobile technologies, Ericsson supplies communications services and
manages networks that serve more than 250 million subscribers. The
company's portfolio comprises mobile and fixed network
infrastructure, and broadband and multimedia solutions for
operators, enterprises and developers. The Sony Ericsson joint
venture provides consumers with feature-rich personal mobile
devices.
Ericsson is advancing its vision of 'communication for all'
through innovation, technology, and sustainable business solutions.
Working in 175 countries, more than 70,000 employees generated
revenue of USD 27 billion (SEK 209 billion) in 2008. Founded in
1876 and headquartered in Stockholm, Sweden, Ericsson is listed on
OMX Nordic Exchange Stockholm and NASDAQ
For more information, visit www.ericsson.com or
www.ericsson.mobi.
About Ericsson IPX
Ericsson IPX is a leading global aggregator in the mobile space.
By taking the role of a network asset broker, IPX provides access
to delivery and charging, via SMS, MMS, WEB and Online Mobile
Billing, to more than two billion mobile subscribers across
networks in 25 countries. IPX also brokers location information in
selected countries and IPX Messaging provides reach to 96% of all
mobile subscribers worldwide with SMS. IPX customers are companies
who offer digital content, mobile voting & directory
information - and enterprises offering mobile marketing,
communities and banking. IPX Operator Payment & Connection
Services (OPCS) offer outsourcing management to mobile network
operators. These services manage technical and contractual
relations with mobile content and services suppliers or
aggregators.
This announcement was originally distributed by Hugin. The
issuer is solely responsible for the content of this
announcement.
Copyright � Hugin AS 2009. All rights reserved.
FOR FURTHER INFORMATION, PLEASE CONTACT Ericsson Corporate
Public & Media Relations Phone: +46 10 719 69 92 E-mail: Email
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