Entry into Singapore Market Represents Company's Initial
International Expansion Effort
BEIJING, July 19,
2022 /PRNewswire/ -- Infobird Co., Ltd (NASDAQ: IFBD)
("Infobird" or the "Company"), a leading provider of AI-powered
customer engagement solutions in China, today announced that
it has signed a channel partner agreement with Harbor Private
Limited, a company based in Singapore that focuses on providing software
services to enterprises. Based on the channel agreement, Harbor
Private Limited will be responsible for the sales of Infobird's
intelligent interactive training SaaS products in the Singapore market. This cooperation marks the
official entry of Infobird's products into the international
market.
As the product provider, Infobird will leverage its experienced
team of technical experts and consultants to provide product
consulting, training and technical support to Harbor Private
Limited. Harbor Private Limited will use its resources and team to
promote Infobird's intelligent interactive training product into
the Singapore market and provide
efficient localization services to local customers in Singapore.
Infobird's Intelligent interactive training is an innovative and
transformative SaaS product for sales and customer service
training. Compared with the passive knowledge learning through
online classes or lecturers, Infobird's intelligent interactive
training focuses more on empowering sales and customer service
agents to actively use the knowledge by practicing with a virtual
customer, which is done by AI voice Chatbot, so as to achieve a
closed-loop from knowledge mastery to skillful application. At the
same time, based on the quantified practicing results, management
can also have a better understanding of whether their customer
service or sales agents are ready to interact with real customers
or whether areas of improvement are required prior to live customer
engagement.
Infobird's intelligent interactive training can support many
training scenarios such as customer service centers, telemarketing
centers, sales teams or store guides. Infobird believes the
potential targeted customers for its intelligent interactive
training are typically mid-to-large enterprises with large numbers
of customer service or sales agents, and the product is applicable
to industries which have high service-level requirements, including
banking and insurance, medical, consumer goods and retail and the
luxury goods industries.
The Singapore market represents
Infobird's initial international expansion opportunity. As the
cooperation continues to advance, Infobird intends to continue to
upgrade the product offering and further improve the in-house
international service capability. In the future, Infobird expects
to engage with more agents in other regions or markets to further
expand into the international market.
About Infobird Co., Ltd
Infobird, headquartered in Beijing,
China, is a software-as-a-service provider of innovative
AI-powered, or artificial intelligence enabled, customer engagement
solutions in China. For more
information, visit Infobird's website at www.Infobird.com.
Forward-Looking Statements
This press release contains certain forward-looking statements
within the meaning of the Private Securities Litigation Reform Act
of 1995. Words such as "will,"
"future," "expects," "believes," and "intends," or similar
expressions, are intended to identify forward-looking statements.
Statements that are not historical facts, including statements
about the Company's beliefs and expectations, are forward-looking
statements. All forward-looking statements are inherently uncertain
as they are based on current expectations and assumptions
concerning future events, results, conditions or performance of the
Company. Readers are cautioned not to place undue reliance on these
forward-looking statements, which are only predictions and speak
only as of the date they are made. In evaluating such statements,
investors and prospective investors should review carefully various
risks and uncertainties and other matters identified in the
Company's filings with the U.S. Securities and Exchange Commission.
These risks and uncertainties could cause the Company's actual
results to differ materially from those indicated in the
forward-looking statements. The Company undertakes no obligation to
publicly update or revise any forward-looking statements, whether
as a result of new information, future events or otherwise, except
as may be required by law.
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SOURCE INFOBIRD