PFSweb Announces Contract Extension for Omnichannel RetailConnect Product
31 Marzo 2021 - 2:30PM
PFS, the operations business unit of PFSweb, Inc. (NASDAQ: PFSW), a
global commerce services company, announced today a contract
extension with an existing international apparel client, to expand
PFS’ omnichannel RetailConnect™ product into more than 30
stores in the United States.
This announcement comes on the heels of the previously announced
initial deployment for the 2020 holiday season. The first store
went live with RetailConnect in early November 2020, initially
supporting ship from store activity and then followed by BOPIS
functionality. To date, six stores have gone live resulting in more
than 20,000 orders fulfilled through March 26, 2021.
The current expansion includes deploying 50 RetailConnect units
across more than 30 stores by the end of Q2 2021. Select stores
with expected higher order volumes will be equipped with multiple
RetailConnect units to accommodate the demand. The units will
create a more efficient omnichannel process and open up gift and
customization options to be fulfilled out of the stores. In
addition, the brand is replacing its existing omnichannel software
with PFS’ distributed order management (DOM) technology for all its
U.S. omnichannel-enabled stores.
“This exciting announcement is an example of PFS’ innovation
capabilities and commitment to solve eCommerce fulfillment
challenges for our clients. RetailConnect is a unique product in
the industry due to its technology driven pick/pack/ship process
and creating an easy-to-use system for store associates. We are
thrilled to continue building on the success of the initial
RetailConnect launch last year and help this client achieve their
omnichannel goals,” commented Mike Willoughby, CEO of
PFSweb. “As elevated eCommerce volumes continue, it’s imperative
that brands and retailers evaluate their omnichannel processes to
gain efficiencies and fully utilize their store footprints to
support their online channel.”
About PFSweb, Inc.PFSweb (NASDAQ: PFSW) is a
global commerce services company that manages the online customer
shopping experience on behalf of major branded manufacturers and
retailers. Across two business units – LiveArea
for data-driven marketing and omnichannel experience design through
technology selection, platform implementation and orchestrated
services, and PFS for order fulfillment, contact
center, payment processing/fraud management, and order management
services – they provide solutions to a broad range of Fortune 500®
companies and household brand names such as Procter & Gamble,
L’Oréal USA, ASICS, Pandora, Ralph Lauren, Shiseido Americas, the
United States Mint, and many more. PFSweb enables these brands to
provide a more convenient and brand-centric online shopping
experience through both traditional and online business channels.
The company is headquartered in Allen, TX with additional locations
around the globe. For more information, visit www.pfsweb.com.
Media Relations: Anna PatrickMedia Frenzy
Global1-800-634-6384anna@mediafrenzyglobal.com
Investor Relations: Sean Mansouri, CFAGateway
Investor RelationsTel 1-949-574-3860 PFSW@gatewayir.com
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