PFS Reports Record Order Fulfillment Volume for Second Year in a Row
14 Gennaio 2022 - 2:30PM
PFS (NASDAQ: PFSW), a premier eCommerce order fulfillment provider,
is reporting record fulfillment volumes for FY 2021. PFS fulfilled
over 29 million orders during FY 2021, representing an
approximately 6% increase compared to FY 2020.
FY 2021 Operational Highlights
- Processed over $3.2 billion in gross merchandise value through
fulfillment activity.
- Shipped nearly 109 million units.
- Opened new fulfillment center in Las Vegas area.
- Expanded footprint in existing Dallas-area fulfillment
center.
- $1.7 billion processed through PFS’ order management
platform.
- Processed over 118,000 orders and 434,000 units worth over $6.7
million through our RetailConnect omnichannel fulfillment
product/platform.
“I’m extremely proud of our performance as we followed up a
record order fulfillment volume year in 2020 with another in 2021,
fueled by organic growth with many existing clients and new client
implementations,” said Zach Thomann, EVP and PFS President. “Our
ongoing high level of quality service and differentiated eCommerce
services continues to distinguish PFS in the market, especially
during holiday periods where customer volumes and demands are
high.”
PFS also set a new single day record for orders fulfilled by
eclipsing over 387,000 orders, representing an 18% increase
compared to the previous record set during Cyber Week 2020.
“Across our organization, each department performed well to
support our clients’ eCommerce operations during another
COVID-challenged year. As we fulfilled orders, responded to
customer inquiries, protected against fraud attacks, and processed
orders through our order management platform, we met or exceeded
performance expectations. I’m also especially excited about the
results of our first full year of deployment of RetailConnect,”
continued Thomann. “I am grateful for the effort our team put forth
to achieve these record numbers, including setting a new single day
record for orders fulfilled. As we progress into 2022, we will
continue to help new and existing clients take advantage of a
multi-node order fulfillment strategy. Fifteen PFS clients now ship
from multiple PFS fulfillment centers, and we anticipate expanding
our fulfillment center footprint and product offerings in the
coming year to meet this trending demand.”
Read more on PFS’ 2021 operational performance here.
About PFS
PFS, the business unit of PFSweb, Inc. (NASDAQ: PFSW) is a
premier eCommerce order fulfillment provider. We facilitate each
operational step of an eCommerce order in support of DTC and B2B
retail brands and specialize in health & beauty, fashion &
apparel, jewelry, and consumer packaged goods. Our scalable
solutions support customized pick/pack/ship services that deliver
on brand ethos with each order. A proven order management platform,
as well as high-touch customer care, reinforce our operation. With
20+ years as an industry leader, PFS is the BPO of choice for
brand-centric companies and household brand names, such as L’Oréal
USA, Champion, Pandora, Shiseido Americas, Kendra Scott, the United
States Mint, and many more. The company is headquartered in Allen,
TX with additional locations around the globe. For more
information, visit www.pfscommerce.com or ir.pfsweb.com for
investor information.
Media Relations: Jennie ArmleyBerkeley
Communications+44 (0)1189 090 909PFSweb@berkeleypr.com
Investor Relations: Cody Slach or Jackie
KeshnerGateway Investor Relations1-949-574-3860
PFSW@gatewayir.com
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