Amber Road Receives ISO 9001:2008 Certification
09 Settembre 2014 - 3:00PM
Business Wire
Global Knowledge® Update
Process Achieves Internationally Recognized Standards for Quality
Control
Amber Road (NYSE: AMBR), a leading provider of Global Trade
Management (GTM) solutions, announced its proprietary Global
Knowledge® Update Process achieved ISO 9001:2008 certification.
The ISO 9001:2008 is an internationally recognized set of
standards for quality management systems developed and published by
the International Organization for Standardization (ISO).
To achieve certification, Amber Road demonstrated its quality
management system for its Global Knowledge® Update Process as
consistently providing global trade content that meets customer and
applicable statutory and regulatory requirements; enhances customer
satisfaction; and includes continuous process improvement
strategies.
Amber Road’s ISO 9001:2008-certified quality management system
includes a number of internal processes. It has an established,
documented content update process to track updates from the
initiation stage to completion and delivery to clients, and
conducts biannual internal audits and annual external audits of its
entire content update process. Amber Road also has plans and
strategies to anticipate and prevent potential problems.
“The quality policies and objectives that we’ve set define our
overall goals for meeting customer expectations,” said Anthony
Hardenburgh, vice president of Global Trade Content, Amber Road.
“Because a regulatory violation can damage a company’s brand or
result in a significant fine, we take content quality and accuracy
very seriously.”
The Global Knowledge® Update Process involves gathering,
translating, interpreting and updating country-specific trade
regulations for Amber Road’s GTM solutions. These solutions enable
companies to quickly and easily perform country-specific compliance
checks for imported and exported goods, streamline and manage the
selection of global carriers, and instantly book and manage
international freight. Additionally, companies can use these
solutions to automatically track product, container and shipment
level details as goods move around the world; collaborate with
foreign suppliers; and lower costs by taking advantage of
preferential duty programs.
Amber Road’s Global Knowledge® Update Process was originally
awarded the ISO 9001:2008 standard certification for its quality
management system in July 2012.
About Amber Road
Amber Road’s (NYSE: AMBR) mission is to dramatically change the
way companies conduct global trade. As a leading provider of cloud
based global trade management (GTM) solutions, we automate import
and export processes to enable goods to flow across international
borders in the most efficient, compliant and profitable way. Our
solution combines enterprise-class software, trade content sourced
from government agencies and transportation providers in 139
countries, and a global supply chain network connecting our
customers with their trading partners, including suppliers, freight
forwarders, customs brokers and transportation carriers. We deliver
our GTM solution using a Software-as-a-Service (SaaS) model and
leverage a highly flexible technology framework to quickly and
efficiently meet our customers’ unique requirements around the
world.
For more information, please visit www.AmberRoad.com, email
Solutions@AmberRoad.com or call 201-935-8588.
Media ContactKathleen Hickey,
+1-202-607-7553KathleenHickey@AmberRoad.comorAmber Road
ContactsAnnika Helmrich (US &
Canada)+1-201-806-3656AnnikaHelmrich@AmberRoad.comorMartijn van
Gils (Europe & Asia)31 (0)
207997790MartijnvanGils@AmberRoad.com
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