Aon eSolutions Develops Real-time Interface between its iVOS(R) Insurance System and Company Nurse Call Center
15 Ottobre 2008 - 4:00PM
PR Newswire (US)
Interface Enables Prompt Injury Reporting, Proactive Claims
Management, and Quality Medical Care for Workers' Compensation
Programs SAN RAMON, Calif., Oct. 15 /PRNewswire-FirstCall/ -- Aon
eSolutions, the client technology arm of Aon Corporation
(NYSE:AOC), and Company Nurse, the premier provider of medical
triage for workers' compensation injuries, have partnered to offer
a real-time interface between Aon's market-leading iVOS insurance
system and Company Nurse's call center. The interface enables a
seamless, real-time data transfer that enhances proactive claims
and injury management for mutual workers' compensation clients.
(Logo: http://www.newscom.com/cgi-bin/prnh/20041215/CGW049LOGO) Aon
eSolutions' iVOS insurance system offers advanced workflow and
automation tools that streamline the workers' compensation claims
process and focus adjuster resources on the claims that require
their in-depth expertise and personalized service. Company Nurse
provides a nurse call center that enables its clients to promptly
report employee injuries. Nurses at the call center then medically
assess the injuries and advise on an appropriate level of medical
treatment, such as first aid or medical care at an occupational
clinic within the employer's provider network. Employers nationwide
are searching for new strategies to improve the performance of
their workers' compensation programs. A primary challenge has been
frequent delays in reporting workplace injuries, which sets off a
chain reaction of setbacks in optimally sharing and managing injury
and claims information -- a situation that has hampered the
industry's ability to achieve optimal claims costs and medical
outcomes. "The interface between iVOS and Company Nurse creates a
hybrid early intervention approach to manage workers' compensation
claims," said Randy Wheeler, managing director of Aon eSolutions.
"Employers are able to simultaneously leverage Company Nurse's
medical expertise at the point of injury and our advanced iVOS
technology to enhance their workers' compensation program
performance." "After our nurse call center triages injuries
according to medical severity, the next critical step is to
transfer injury and clinical information into the hands of claims
adjusters," said Paul Binsfeld, chief executive officer of Company
Nurse. "The new interface enables real-time transfer of injury
intake information into the iVOS system. As a result, the claim can
be immediately managed for optimal costs, medical outcomes, and
return-to-work results." Municipal Pooling Authority, a
California-based risk pool that includes 20 member cities, is one
of the first clients to utilize the system interface. The
organization has devised an integrated early intervention program
to better manage workers' compensation results for its city members
and their employees. "iVOS and Company Nurse are key components of
our early intervention program," said Janet Selby, workers'
compensation manager at Municipal Pooling Authority. "Previously,
we received injury information via email from Company Nurse. The
information was timely -- typically delivered on the day of injury
-- but we had to manually re-key the data into iVOS. With the new
interface, we've significantly streamlined the process. Injury
information is automatically imported into iVOS, which eliminates
process bottlenecks and enables our member cities, adjusters,
return-to-work coordinator, and nurse case manager to immediately
initiate their roles in the workers' compensation process --
ultimately helping our team to achieve the best-possible results."
About Aon Aon eSolutions is the client technology solutions arm of
Aon Corporation. We provide innovative products, services and
solutions to meet the diverse and varied needs of risk and
insurance professionals. Our best-in-class systems -- iVOS,
RiskConsole, AonLine, and SafetyLogic -- provide an unparalleled
and integrated risk and insurance technology suite. This
award-winning technology streamlines business processes and
optimizes resources through a personalized and configurable
approach and has resulted in measurable value for our clients. For
more information on Aon eSolutions, log onto
http://www.aon-esolutions.com/. Aon Corporation (NYSE:AOC) is the
leading global provider of risk management services, insurance and
reinsurance brokerage, human capital and management consulting.
Through its 36,000 colleagues worldwide, Aon readily delivers
distinctive client value via innovative and effective risk
management and workforce productivity solutions. Our
industry-leading global resources, technical expertise and industry
knowledge are delivered locally through more than 500 offices in
more than 120 countries. Aon was named the world's best broker by
Euromoney magazine's 2008 Insurance Survey. In 2008, Aon ranked
highest on the Business Insurance ranking of the world's largest
insurance brokers based on commercial retail, wholesale,
reinsurance and personal lines brokerage revenues. Aon also was
ranked by A.M. Best as the number one insurance broker based on
brokerage revenues in 2007 and 2008, and was voted best insurance
intermediary, best reinsurance intermediary, and best employee
benefits consulting firm in 2007 and 2008 by the readers of
Business Insurance. For more information on Aon, log onto
http://www.aon.com/. Media Contact: Tammy Delatorre 661-775-0550
http://www.newscom.com/cgi-bin/prnh/20041215/CGW049LOGO
http://photoarchive.ap.org/ DATASOURCE: Aon Corporation CONTACT:
Tammy Delatorre, +1-661-775-0550, , for Aon Corporation Web site:
http://www.aon.com/
Copyright
Grafico Azioni AON (NYSE:AOC)
Storico
Da Giu 2024 a Lug 2024
Grafico Azioni AON (NYSE:AOC)
Storico
Da Lug 2023 a Lug 2024