Eaton Corporation Receives 2005 Customer Development Leadership Award
28 Giugno 2005 - 1:45PM
Business Wire
Frost & Sullivan's recent analysis, North American UPS Market
-- Government Sector, selected Eaton Corporation (NYSE:ETN) as the
recipient of the 2005 Customer Development Leadership Award for its
ability to best perceive customer's uninterruptible power system
(UPS) needs and develop products that have resulted in exceptional
market penetration rate growth. Each year, this Award is given to a
company that has demonstrated excellence in understanding consumer
needs, successfully introducing products/services, and identifying
new market segments to expand its existing customer base. The Award
lauds the combination of vision, technology, and successful
marketing enabling the company's strong market growth. "Eaton's
customer orientation, supported by an extensive product- and
market-focused distribution strategy has led to a superior position
in the government UPS product sector," says Frost & Sullivan's
Program Manager for Backup Power Solutions, Farah Saeed. The
company has extensive experience in the market and an unmatched UPS
range from 300VA to 4,000kVA. It is constantly enhancing its
product offering by introducing new UPS products specifically
targeted for the government sector. Recently, Eaton introduced
Powerware 5115 in the 500 to 1500VA power range, which fulfilled
the "Made in the USA" provision for U.S. Government sales. The
product is designed to protect NT workstations, small servers,
hubs, routers, and PCs. Patented technologies such as Hot Sync(TM)
and (ABM(R)) have further positioned Eaton as a technology leader
in the UPS systems market. Hot Sync(TM) technology enables reliable
wireless paralleling with minimum component failure. The system
reviews the power flow from the different three-phase UPS devices
and helps balance the load between them. It can connect several UPS
modules in parallel to increase capacity or redundancy, with as
many as eight UPS modules working in tandem. ABM technology extends
the life of the battery to allow a higher return on investment for
the end users. Instead of the conventional trickle charging
technology, this advanced battery management technology charges the
battery in three stages, which can even double the battery life.
"Eaton's UPS products are supplemented with value-added offerings
such as surge protectors, power management software, filters,
isolation transformers, ferroresonant transformers, tap charging
transformers, rotary UPS, and generators, among others," says
Saeed. Their services range from preventive maintenance to remote
monitoring including battery maintenance, UPS enhancements, and
spare kits. A global network services personnel is constantly being
trained to support the service program. Eaton conducts classes on
the UPS products across the country to focus on resolving the
latest customer issues. The company's core strength is in its
ability to offer integration service that aims at handling
end-to-end turnkey projects. This involves power quality audit,
system design/build, engineering and installation, project
management and procurement, deployment and logistics support, and
maintenance and support. "Eaton's success is attributed to a
customer-centric product line and sales channel," notes Saeed. "On
multiple GSA schedules, the company has successfully delivered
systems to the U.S. Air Force, Navy, Department of Defense (DoD),
Department of Energy (DoE), and NASA." Eaton offers a whole breadth
of products and services specifically targeted for the government
sector. For these achievements, the company is a worthy recipient
of the 2005 Frost & Sullivan Award for Customer Development
Leadership. About Eaton Eaton Corporation (NYSE:ETN) is a
diversified industrial manufacturer with 2004 sales of $9.8
billion. Eaton is a global leader in electrical systems and
components for power quality, distribution and control; fluid power
systems and services for industrial, mobile and aircraft equipment;
intelligent truck drivetrain systems for safety and fuel economy;
and automotive engine air management systems, powertrain solutions
and specialty controls for performance, fuel economy and safety.
Eaton has 56,000 employees and sells products to customers in more
than 125 countries. For more information, visit www.eaton.com.
About Frost & Sullivan Frost & Sullivan, a global growth
consulting company, has been partnering with clients to support the
development of innovative strategies for more than 40 years. The
company's industry expertise integrates growth consulting, growth
partnership services, and corporate management training to identify
and develop opportunities. Frost & Sullivan serves an extensive
clientele that includes Global 1000 companies, emerging companies,
and the investment community, by providing comprehensive industry
coverage reflecting a unique global perspective and combines
ongoing analysis of markets, technologies, econometrics, and
demographics. For more information, visit www.frost.com.
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