Gateway Launches Voluntary Battery Exchange Program
19 Giugno 2007 - 8:26PM
PR Newswire (US)
IRVINE, Calif., June 19 /PRNewswire-FirstCall/ -- Gateway, Inc.
today launched a voluntary recall of approximately 14,000 lithium
ion battery packs. Under certain conditions, these battery packs
can overheat and create a potential fire hazard. The company is
cooperating with the U.S. Consumer Product Safety Commission to act
in the interest of customer safety. The affected battery packs were
shipped as the primary or spare battery pack for Gateway 400VTX and
450ROG series notebooks sold during a three-month period from May
2003 to August 2003. The battery packs were sold in the United
States through Gateway's Professional and Direct channels,
including its Gateway Country stores. Gateway advises customers to
contact the company to determine whether their battery pack is a
part of this recall. Only battery packs identified by part number
6500760 or 6500761 (included on a label on the underside of the
battery pack) are affected. The Gateway systems listed may have
shipped with battery packs other than those identified here. Only
battery packs with the listed part numbers are being recalled.
Customers can find more detailed information and instructions by
visiting http://www.gateway.com/battery. Customers may also contact
Gateway by phone at (800) 292-6813 from 7 a.m. to 10 p.m. Central
time, seven days a week. Gateway will replace affected battery
packs at no cost to the customer. In the meantime, customers may
continue to use their notebook PCs by turning off the system,
removing the battery pack, and powering the system via AC adapter
and power cord. Gateway is working with its suppliers to cover the
cost of replacement battery packs and certain other related costs.
Gateway expects its direct costs will be limited to incidental
expenses associated with administering the exchange program. About
Gateway Since its founding in 1985, Irvine, Calif.-based Gateway
(NYSE:GTW) has been a technology pioneer, offering award-winning
PCs, servers and related products to consumers, businesses,
government agencies and schools. Gateway is the third largest PC
company in the U.S. and among the top ten worldwide. The company's
value-based eMachines brand is sold exclusively by leading
retailers worldwide, while the premium Gateway line is available at
major retailers, over the web and phone, and through its direct and
indirect sales force. See http://www.gateway.com/ for more
information. DATASOURCE: Gateway, Inc. CONTACT: Lisa Emard of
Gateway, Inc., +1-949-471-7705, Web site: http://www.gateway.com/
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