NEW
YORK, Nov. 15, 2023 /PRNewswire/ -- Kyndryl
(NYSE: KD), the world's largest IT infrastructure services
provider, today announced an agreement with Children's National
Hospital (Children's National), one of the top five ranked
children's hospitals in the nation by U.S. News & World Report,
to help support the technology experience for staff by reducing
friction across all technical touch points.
Children's National cares for more than 240,000 patients each
year across its main hospital and 32 specialty care and primary
care offices throughout Washington
D.C., Maryland and
Virginia. It has more than 8,000
employees across the health system and each day, caregivers and
staff depend on mission-critical systems to support their
patients.
"While we are not at the bedside, we carry the immense
responsibility of supporting caregivers," said Amy Salcido, President, Kyndryl US. "Our
dedication to Children's National goes beyond technology; it's
about enhancing the patient and caregiver experience through every
touch point."
As part of this agreement, Children's National will use tools
such as Kyndryl Bridge to be more proactive about its IT health.
Kyndryl will deploy artificial intelligence for IT operations
(AIOps) and automation capabilities that can predict and prevent
issues across key areas such as network and security operations,
reducing the time needed for remediation.
"As a pediatric hospital, our caregivers are dealing with
important moments for children and their families," said
Matt MacVey, M.B.A, Executive Vice
President and Chief Information Officer, Children's National. "Our
information services must empower our staff to maintain their
unwavering focus on delivering exceptional care."
Kyndryl will modernize and manage the tools staff use daily,
including Microsoft 365, to create work efficiencies. Kyndryl will
also set up a dedicated IT desk at the hospital to deliver fast,
hands-on support for staff. In addition, Kyndryl will work with
Children's National to remove redundant applications and technical
debt to simplify its technology stack. This will help redirect
resources into higher yield investments and help accelerate future
innovation such as transitioning key workloads to the cloud.
About Kyndryl
Kyndryl (NYSE: KD) is the world's
largest IT infrastructure services provider, serving thousands of
enterprise customers in more than 60 countries. The company
designs, builds, manages and modernizes the complex,
mission-critical information systems that the world depends on
every day. For more information, visit www.kyndryl.com.
Contacts
Kyndryl Press
press@kyndryl.com
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SOURCE Kyndryl