NEW
YORK, Jan. 18, 2024 /PRNewswire/ -- Kyndryl
(NYSE: KD), the world's largest IT infrastructure services
provider, today announced the availability of Kyndryl Workflow
Orchestration services, a generative AI-powered digital workplace
solution designed to help organizations automate, speed, and
streamline essential business processes.
Kyndryl Workflow Orchestration services provide a one-stop
solution for companies to enhance, improve and modernize the
digital workplace experience for their employees and customers. It
was designed to support customers seeking to capitalize on
no-code/low-code solutions that help improve business outcomes.
The new solution employs workflow capabilities and AI automation
to orchestrate business processes, eliminate complexity, minimize
cycle time, and maximize return on investment through reduced
training and development costs. With the ability to leverage modern
platforms, such as Microsoft Power Platform and other
no-code/low-code technologies, customers can unleash their citizen
developers with the confidence that Kyndryl Workflow Orchestration
services provides expertise to securely scale and digitize their
business.
"The biggest impediment to improving the workplace experience
for employees are legacy business processes that are complex and
constrained due to components that don't integrate or work well
together," said Ivan Dopplé, Kyndryl Senior Vice President, Global
Digital Workplace Services Practice. "We are helping customers
overcome their workflow challenges by bringing automation and
generative AI-powered digital workplaces to life with our new
Kyndryl Workflow Orchestration services."
Customer benefits of Kyndryl Workflow Orchestration services
include:
- User-friendly interface to enhance the overall user experience,
making it easier for employees to navigate and complete tasks
efficiently.
- Streamlined complex processes across various departments &
enabling seamless integrations.
- Real-time visibility and tracking of fully automated
requests.
- Access controls, encryption and audit trails to enable
information security and integrity.
- Automation requires zero manual interventions and minimizes the
risk of human error.
- Scalable to accommodate increased workload demands.
- Customize applications to meet specific business needs,
offering flexibility and adaptability to changing
requirements.
"People often regard service level agreements as a silver bullet
for their business without realizing that efficient business
workflow is about more than monitoring and reporting on data from
SLAs," said Udit Singh, Practice
Director, Everest Group. "Kyndryl's Workflow Orchestration
capability provides an automated resource that can enable companies
to gain insights, improve performance, and respond to emerging
challenges or opportunities."
To help customers get started with their workflow
transformation, Kyndryl Vital and Kyndryl Consult experts are
available and ready to provide a range of advisory, implementation
and managed services – from co-creation and design to strategic
consulting and ongoing business process improvement.
For more information about Kyndryl Workflow Orchestration
services:
https://www.kyndryl.com/us/en/services/digital-workflow-orchestration.
About Kyndryl
Kyndryl (NYSE: KD) is the world's
largest IT infrastructure services provider serving thousands of
enterprise customers in more than 60 countries. The company
designs, builds, manages and modernizes the complex,
mission-critical information systems that the world depends on
every day. For more information, visit www.kyndryl.com.
Kyndryl Press Contact
press@kyndryl.com
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SOURCE Kyndryl