Panasonic Communications Assistant 3.0 Empowers Businesses to Stay in Touch While On the Go
24 Gennaio 2011 - 3:30PM
Marketwired
Panasonic, a leader in business telephone systems, announced today
that it has enhanced its state-of-the-art Communications Assistant
(CA) productivity software suite. CA is a PC-based software
application suite that allows the business user to manage their
telephony needs from a desktop or laptop, with different levels of
functionality available to suit a variety of business situations:
- CA Basic Express -- Users can visually manage all of their
individual communication needs from a PC
- CA Pro -- Builds on CA Basic Express by enabling voicemail
control from anywhere in the world and adds presence and chat/IM
functionality to assess coworker availability at a glance
- CA Supervisor -- Allows supervisors to visually manage all of
their employees' call activities
- VM Assistant -- This module allows users to check voicemail
messages from a PC, forward them via email as .wav attachments, and
perform many other voicemail management functions (requires
optional KX-TVA voice messaging solution)
- CA Operator Console -- Simultaneously manages and redirects
multiple calls with such features as drag-and-drop call transfer --
ideal for the busy receptionist, customer service desk or support
desk
"More and more businesses have been moving away from the
traditional static desktop workplace in favor of a more mobile
one," said Bill Savino, marketing manager for business telephone
systems at Panasonic System Networks Company of America. "In this
new dynamic work environment, it's essential for people to be able
to easily manage their communications anytime, anywhere, which
includes from their computers. Panasonic's Communication Assistant
is designed to offer businesses another way to stay in touch with
and manage interactions with colleagues, customers, and suppliers
-- wherever they may be."
CA 3.0 features point-and-click call control; instant messaging
(chat); visual voice messaging; Microsoft® Outlook® integration;
door telephone and sensor control; IP camera integration and
control; call history, calls made/missed, and supervisor group call
monitoring and management. The system also supports two types of
deployments: computer telephony integration (CTI) without a server
for small-to-medium-sized businesses and CTI server-based systems
that can support up to four separate locations. Some of the new
features available with version 3.0 include "drag and drop"
on-screen icons so callers can visually manage teleconference
locations; remote location call monitoring; busy signal override,
and detailed status reporting.
Communications Assistant productivity software supports the
Panasonic KX-NCP and KX-TDE business telephone systems. For more
information on Panasonic Communications Assistant and Panasonic
business telephone systems, please visit www.panasonic.com/bts.
About Panasonic System Networks Company of
America Based in Secaucus, NJ, Panasonic System Networks
Company of America is a unit of Panasonic Corporation of North
America, the principal North American subsidiary of Panasonic
Corporation (NYSE: PC). A comprehensive business-to-business
solutions provider, the company develops and delivers reliable,
affordable, and flexible solutions for communication,
collaboration, security and productivity. The complete suite of
solutions addresses home and business communications, security and
surveillance systems, retail information systems, office
productivity solutions, and high definition visual conferencing,
keeping Panasonic customers connected, informed, accessible and
secure. Information is available at www.panasonic.com/psna.
Additional company information for journalists is available at
www.panasonic.com/pressroom.
Editorial Contacts: Martha Whiteley Panasonic
201.348-7781 martha.whiteley@us.panasonic.com Edward LaFaso GLA
Communications 908-889-8300 Ext. 121 edward@glapr.com
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