Labatt Food Service Deploys Toughbook U1
28 Marzo 2011 - 3:00PM
Business Wire
Panasonic Solutions Company, provider of collaboration,
information-sharing and decision-support solutions for government
and commercial enterprises, today published a new case study
highlighting the successful deployment of a Toughbook® U1-based
solution by its customer Labatt Food Service.
Labatt Food Service is widely recognized in the food service
distribution industry as an innovative, customer-focused and
high-energy leader. To maintain this reputation, Labatt has
continually innovated to bring improved service to its customers.
In 2008, the company realized that two issues needed to be
addressed to maintain its competitive edge in the transportation
arena: delivery efficiency and driver satisfaction.
The company was using pen and paper to track arrivals,
departures, returns and to update hours-of-service logs to comply
with internal documentation needs and DOT regulations. By moving to
a digital solution, Labatt could realize significant improvements
in operational efficiency.
Labatt looked at shrink-wrapped solutions available to the
trucking market, but found these devices were too restrictive – not
allowing for upgrades, modifications and customization. After
exhaustive research, the company selected the Toughbook U1 for its
durability, full Windows® OS, daylight viewable touch screen,
embedded mobile broadband and GPS.
“Because the U1 runs a full Windows operating system, we are
able to develop solutions on our own laptops without some type of
emulation software to mimic a handheld operating environment. We
know if it works on our laptops it will work on the U1,” said
Miguel Escobedo lead project architect, Labatt Food Service.
With wireless connectivity a critical component of the
deployment, Labatt tested multiple providers to establish which
offered the best mobile broadband service in its operating area –
ultimately determining that mobile broadband service from AT&T
was best suited to address its needs.
Since adopting the new Toughbook U1-based solution, the benefits
have been clear. The new solution automatically logs route data and
customer interactions, eliminating the time spent entering data by
pen and reentering paperwork at the distribution center.
The Toughbook U1’s reliability has reduced the IT support issues
typically found with mobile technology solutions, allowing Labatt
to focus on strategic growth issues that can further improve the
service it offers its customers.
“Since drivers played such an involved role in the system’s
creation, they have really embraced it. And keeping drivers happy
is important to our bottom line. Since the system’s implementation,
we’ve seen driver turnover get cut in half. Although turnover
reduction is not entirely attributable to the new system, it’s
estimated worth is just under a million dollars a year,” said Blair
Labatt III, project lead, Labatt Food Service.
The full Labatt case study can be downloaded at this link on the
Toughbook® website.
A blog post about the Labatt U1 deployment can also be found on
the brand’s blog, www.Toughbloggers.com
Follow the Toughbook Brand
The Panasonic Toughbook brand can be followed on social media
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For more information on Toughbook mobile computers, go to
www.toughbook.com.
About Panasonic Solutions Company
Panasonic Solutions Company empowers people whose jobs depend on
reliable technology. The company delivers collaboration,
information-sharing and decision-support solutions for customers in
government, healthcare, education and a wide variety of commercial
enterprises. Products and services within the company’s portfolio
include Panasonic Toughbook® mobile computing solutions,
projectors, professional displays (including both plasma and LCD),
and HD and 3D video acquisition and production solutions. As a
result of its commitment to R&D, manufacturing and quality
control, Panasonic is known for the reliability and longevity of
its products. Panasonic Solutions Company is a Division of
Panasonic Corporation of North America, which is the principal
North American subsidiary of Panasonic Corporation (NYSE: PC).
All brand and company/product names are trademarks or registered
trademarks of the respective companies. All specifications are
subject to change without notice.
Information on Panasonic Solutions Company’s full line of
products can be obtained by calling 877-803-8492 or at
www.panasonic.com/business-solutions.
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