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Modernized solution will introduce a seamless,
AI-enabled financing journey for Harley-Davidson customers and enhanced flexibility
for dealers
FAIRFAX,
Va., Sept. 23, 2024 /CNW/ - CGI (TSX: GIB.A)
(NYSE: GIB), one of the largest independent IT and business
consulting services firms in the world, today announced its
selection by Harley-Davidson Financial Services
(Harley-Davidson) to modernize
their loan origination system. By replacing disparate IT platforms
with the unified CGI Credit Studio, Harley-Davidson will gain a streamlined, AI-enabled
financing process that introduces greater flexibility for their
dealers and delivers an intuitive buying experience for motorcycle
enthusiasts.
"At the heart of this exciting collaboration with CGI lies a
commitment to empowering riders to realize their dreams of owning a
Harley-Davidson motorcycle," said
Charles Do, Senior Vice-President of Harley-Davidson Financial
Services. "By simplifying the financing process and providing
transparent, accessible information, the new system will enable
customers to make informed decisions and embark on their next
adventure with confidence."
The new CGI financing platform supports the complete credit
lifecycle, enabling Harley-Davidson to simplify the financing process for
buyers by seamlessly connecting financing steps and reducing
duplicative activities in the loan application journey. For
dealers, the platform will shorten the buy window and enhance deal
flexibility. The result will be improved collaboration between
dealers and customers, enhancing the insights-driven customer
experience. The system will also enable buyers to explore the rider
lifestyle with offers featuring Harley-Davidson merchandise and riding experiences at
the point of purchase.
To continuously enhance the dealer and buyer experience, CGI
Credit Studio will enable Harley-Davidson to adapt dynamically throughout the
loan application process, responding to shifting customer
preferences and market conditions to boost satisfaction and improve
conversion rates. The system will continually expand decision data
to maximize customer and dealer value while reducing back-end
losses. With a focus on lowering total solution costs, CGI's
industry-leading Credit Studio solution simplifies the credit
technology landscape and delivers on Return-on-Investment business
cases for a streamlined and cost-effective approach.
"Built on the shared values of innovation and an unrelenting
focus on the customer experience, our partnership with
Harley-Davidson Financial Services will produce a new loan
origination system that reimagines the financing journey for
Harley-Davidson customers and
creates value for one of the world's most iconic brands," said
Tim Hurlebaus, President, U.S.
Commercial and State Government operations at CGI.
About CGI
Founded in 1976, CGI is among the largest
independent IT and business consulting services firms in the world.
With 90,000 consultants and professionals across the globe, CGI
delivers an end-to-end portfolio of capabilities, from strategic IT
and business consulting to systems integration, managed IT and
business process services and intellectual property solutions. CGI
works with clients through a local relationship model complemented
by a global delivery network that helps clients digitally transform
their organizations and accelerate results. CGI Fiscal 2023
reported revenue is CA$14.30 billion and CGI shares are listed on
the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
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content:https://www.prnewswire.com/news-releases/cgi-selected-by-harley-davidson-financial-services-to-streamline-loan-origination-system-302254722.html
SOURCE CGI Inc.