Wireless Matrix Integrates With Ventyx Asset Management Solution to Provide Companies With Real-Time Location-Based Services for
15 Dicembre 2008 - 5:22PM
Marketwired
Wireless Matrix Corporation (TSX: WRX), a leader in mobile resource
management (MRM), today announced it has entered a partnership with
Ventyx, a leading business solutions provider to global energy,
utility, communications and other asset-intensive organizations.
This new-found partnership will provide cable and utilities
companies with real-time location-based services for optimized
workforce management, including scheduling, dispatching and routing
of technicians.
"Ventyx offers one of the leading solutions for service-oriented
companies looking to maximize workforce productivity and improve
customer satisfaction," said Rich Carlson, CEO and president,
Wireless Matrix. "The partnership with Ventyx will allow our
customers to ensure that their selection of a joint Ventyx and
Wireless Matrix solution will be well integrated and supported by
both companies."
Using Ventyx's Service Suite, companies can eliminate
geographical and organizational boundaries-increasing operational
efficiencies and heightening productivity. Service Suite provides a
comprehensive workforce management solution, automating service
workflow from scheduling to performance measurement. Over 100,000
field technicians worldwide rely on Ventyx to optimize their
performance and improve internal controls, reducing costs.
With the integration of Wireless Matrix's FleetOutlook, a
web-based application that provides management and fleet operators
360-degree visibility into their operations via comprehensive
reporting, exception-based alerts, nearest vehicle search and an
interactive mapping interface, users of Ventyx's Service Suite will
now benefit from the added functionality of real-time
location-based services. Dispatchers will have the ability to
assign work orders based not only on the skill set and availability
of the technician but also on the real-time location of the
technician.
"Our partnership with Wireless Matrix provides a complementary
offering that adds real-time location data to our customers' field
operations," said Michael Hamilton, principal product manager,
Ventyx. "The combined solution will deliver better routing
capabilities - leading to reduced fuel consumption, increased
productivity and minimized overtime - enabling clients' to gain
efficiencies and improve visibility into their business."
By taking advantage of the Wireless Matrix/Ventyx partnership,
companies can:
- Automate technicians' routes and gain efficiency
- Increase productivity
- Reduce costs significantly as near-missed appointments are
avoided and travel time is minimized
- Improve customer satisfaction by decreasing technicians'
response times.
About Wireless Matrix:
Wireless Matrix provides enterprise-class wireless data
solutions for business-critical mobile and remote asset operations.
The company delivers real-time data services across cellular,
satellite and WiFi networks; a variety of modems and hardware
platforms; and transportation applications that increase
productivity and reduce operating expenses with service fleet
operations. Wireless Matrix is headquartered in Reston, VA, and has
offices in San Francisco, CA, and Burnaby, British Columbia. For
more information visit www.wirelessmatrix.com.
About Ventyx:
Ventyx is a leading business solutions provider to global
energy, utility, communications and other asset-intensive
organizations. With approximately 1,200 employees in more than 20
locations world-wide, Ventyx personnel solve complex technical
challenges with innovative solutions and deep industry-specific
domain expertise. Ventyx offers a broad range of solutions to
address critical needs, including: asset management, energy trading
and risk management, mobile workforce management, energy
operations, customer care and energy analytics. For more
information visit www.ventyx.com.
Contacts: Wireless Matrix Maria C. Izurieta Investor Relations
(703) 262-4020 Email: maria.izurieta@wrx-us.com Wireless Matrix
Michael Jakab Sales (703) 262-4086 Email: mike.jakab@wrx-us.com
Wireless Matrix Mark Freeman Marketing/Media Relations (703)
262-4024 Email: mark.freeman@wrx-us.com Website:
www.wirelessmatrix.com Ventyx Gary Frazier Director of Corporate
Communications (770) 989-4188 Email: gary.frazier@ventyx.com
Website: www.ventyx.com
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