Microlog Wins Contract From Moncrief Army Community Hospital at Fort Jackson for Its New Wellness Management Suite(TM) Software
14 Ottobre 2010 - 4:00PM
Marketwired
Microlog Corporation (PINKSHEETS: MLOG), a Gaithersburg,
Maryland-based technology leader in Integrated Voice Response (IVR)
and Computer Telephony Integration (CTI) solutions for the
Government, Healthcare and Lotteries has been awarded a contract
from Moncrief Army Community Hospital, the main medical center at
Ft. Jackson in Columbia, South Carolina, for its Wellness
Management Suite™ software application and to increase system
capacity of the already installed ServiceFirst™ Contact Center.
"We look forward to providing Moncrief Army Community Hospital
with upgrades to our existing products while also installing one of
our newest Microlog products," said Microlog CEO Richard
Meccarielli. "We are confident our Wellness Management Suite™ will
promote health and wellness at medical facilities and also enable
staff to more efficiently keep up with Healthcare Effectiveness and
Information Set (HEDIS) information, which has been a troubling
issue for many health centers."
The Wellness Management Suite™ automatically sorts HEDIS data
and develops a call list for each health campaign (Diabetes, Colon
Cancer, PAP, Mammogram, etc.) to notify patients of wellness
appointments needed. The WMS™ application is then prompted to call
patients, their identity is verified, and the patient records
responses whether or not they would like to set appointments. Data
of those requesting appointments is then sent to hospital staff so
that they can more efficiently keep track of each patient's HEDIS
record.
Along with the addition of the Wellness Management Suite™,
Microlog upgraded the system hardware for their ServiceFirst™
Contact Center to increase system capacity and allow for greater
call flow and less downtime for outside callers.
About Microlog:
Microlog Corporation designs, implements and services patented
software applications that enhance the productivity of the customer
contact center experience, as well as providing consultation on a
variety of system integration options. The company's services
encompass the migration of e-commerce into the traditional call
center environment by Web enablement. Microlog's award winning
products support this Web enablement, as well as supporting all
inbound and outbound media, telephone, e-mail, fax, and Web for
contact centers.
For further information about Microlog's products and solutions,
please contact Vanessa Meccarielli, Investor Relations, at (202)
746-7776 or by email at vmeccarielli@mlog.com.
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MEDIA CONTACT: Vanessa Meccarielli Microlog Corporation (202)
746-7776 vmeccarielli@mlog.com
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