Novellus Rated a Top Semiconductor Equipment Supplier by VLSI Research
25 Giugno 2009 - 2:30PM
PR Newswire (US)
2009 Customer Satisfaction Survey Awards Novellus the Highest
Ranking In Cost Of Ownership and Customer Commitment SAN JOSE,
Calif., June 25 /PRNewswire-FirstCall/ -- As testimony to the
company's ongoing commitment to customer satisfaction, Novellus
Systems (NASDAQ:NVLS) announced today that it has been recognized
by VLSI Research as the best supplier of thin film deposition
equipment used in semiconductor manufacturing. For the second
consecutive year in VLSI's annual customer satisfaction survey,
Novellus earned the second highest score in the "large supplier of
chip making equipment" category. The survey, which is based on
actual feedback from leading IC manufacturers worldwide, honored
Novellus with the highest ranking in cost of ownership, customer
commitment, and -- in a tie with another equipment supplier -- best
system uptime. Further, Novellus' continued drive to push the
industry standard for customer service narrowed the gap between
Novellus and the overall survey's top score to just 0.11 points.
"These survey results indicate that Novellus is focused on the
product performance parameters that clearly matter to its
customers," said Dan Hutcheson, president of VLSI Research. "For
semiconductor companies looking to partner with a process equipment
vendor, low manufacturing cost and advanced technological
capabilities are equally important requirements. Novellus has long
understood that reality, and is shipping products to its customers
today with both attributes." "We are pleased at our success in
delivering quality customer service as evidenced by our ranking in
VLSI's benchmark survey," said Jerry Sowers, vice president of
Customer Satisfaction at Novellus Systems. "Our improvements in
this year's survey were broad-based, reflecting customer
satisfaction advances across all products, sales regions, and
customers. And, while we're proud of the advances we've made in
this measure of customer satisfaction over the past several years,
we're equally proud to be number one in customer satisfaction in
the specific market segments we serve." Instituted in 1988, VLSI
Research's Customer Satisfaction Survey on Chip Making Equipment
offers the world's chip producers the chance to rank the top
suppliers in the equipment industry. About Novellus: Novellus
Systems, Inc. (NASDAQ:NVLS) is a leading provider of advanced
process equipment for the global semiconductor industry. The
company's products deliver value to customers by providing
innovative technology backed by trusted productivity. An S&P
500 company, Novellus is headquartered in San Jose, Calif. with
subsidiary offices across the globe. For more information, please
visit http://www.novellus.com/ DATASOURCE: Novellus Systems
CONTACT: Bob Climo of Novellus Systems, Inc., +1-408-943-9700, ; or
Marla Kertzman of The Hoffman Agency, +1-408-975-3067, , for
Novellus Systems, Inc. Web Site: http://www.novellus.com/
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