Quadient Secures Landmark Multi-Million Deal with Leading Global Insurer to Drive Customer Communications Transformation
24 Settembre 2024 - 6:37PM
UK Regulatory
Quadient Secures Landmark Multi-Million Deal with Leading Global
Insurer to Drive Customer Communications Transformation
- The €6.5M agreement over an
initial period of 5 years includes the adoption of Quadient Inspire
as a managed service
Quadient (Euronext Paris: QDT),
a global automation platform powering secure and sustainable
business connections, announced today a new €6.5-million deal with
one of the world’s largest publicly traded property and casualty
insurers. The multi-year agreement will see the US-based insurer
adopt Quadient Inspire, Quadient’s award-winning Customer
Communications Management (CCM) platform, as a cloud-hosted managed
service, streamlining and optimizing customer communications across
its global operations from one centralized platform.
This global insurance leader operates in over 50
countries spanning all continents and was facing significant
challenges in managing its vast array of customer communication
templates, spread across a complex mix of legacy and home-grown
systems. After an extensive multi-year evaluation process, the
insurer selected Quadient among other vendors for its unparalleled
expertise in handling large-scale, multi-regional deployments, the
excellence of its CCM platform, and for its proven long-term
commitment to its customers’ success. The adoption of Quadient
Inspire will allow this insurer to consolidate nearly 70,000
communication templates and retire multiple legacy systems,
ensuring the customer can rapidly respond to market changes and
maintain compliance across its international operations.
“We are honored to have earned the trust of
one of the world’s largest insurers as they embark on this pivotal
transformation of their customer communications,” said Chris
Hartigan, chief solution officer, Digital, for Quadient. “Their
decision underscores their confidence in our ability to deliver on
complex, large-scale initiatives. By moving to a unified platform,
they are streamlining operations and positioning themselves for
long-term success. This partnership highlights the strength of our
technology, but more importantly, it reflects the trust and
collaborative spirit we build with our clients as we work together
toward a shared vision of the future.”
Quadient’s comprehensive cloud-based platform
will not only streamline the management of complex communications,
but also free the insurer’s IT teams from the burden of application
management, hosting, and lifecycle maintenance. With an extensive
team of certified experts, Quadient is well positioned to support
global organizations in scaling their communications over time,
focusing on innovation, resilience, and operational efficiencies.
To know more about Quadient Inspire, visit
https://www.quadient.com/en/customer-communications/inspire-platform.
About Quadient®
Quadient is a global automation platform powering secure and
sustainable business connections through digital and physical
channels. Quadient supports businesses of all sizes in their
digital transformation and growth journey, unlocking operational
efficiency and creating meaningful customer experiences. Listed in
compartment B of Euronext Paris (QDT) and part of the CAC® Mid
& Small and EnterNext® Tech 40 indices, Quadient shares are
eligible for PEA-PME investing. For more information about
Quadient, visit www.quadient.com.
Contacts
Sandy
Armstrong, Sterling Kilgore |
Joe
Scolaro, Quadient
|
VP of Media &
Communications |
Global Press
Relations Manager |
+1-630-699-8979 |
+1
203-301-3673 |
sarmstrong@sterlingkilgore.com |
j.scolaro@quadient.com |
- Quadient PR_Inspire large deal NORAM Insurer_EN
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