The total expenses recognised for the period arising from equity-settled share-based payments are as follows:

 
                        2014    2013 
                      GBP000  GBP000 
--------------------  ------  ------ 
LTIP                      82       - 
Share option scheme        -      22 
--------------------  ------  ------ 
                          82      22 
--------------------  ------  ------ 
 

26 Financial instruments

a) Fair values of financial instruments

The carrying values for each class of financial assets and financial liabilities in the balance sheet, which are given below, are not considered to be materially different to their fair values.

As at 31 March 2014, the Group had derivative contracts, which were measured at Level 2 fair value subsequent to initial recognition, to the value of a liability of GBP692,000 (2013: liability of GBP505,000).

Trade and other receivables

The fair value of trade and other receivables is estimated as the present value of future cash flows, discounted at the market rate of interest at the balance sheet date if the effect is material. Doubtful receivable provisions are established based upon the difference between the receivable value and the estimated net collectible amount.

Trade and other payables

The fair value of trade and other payables is estimated as the present value of future cash flows, discounted at the market rate of interest at the balance sheet date if the effect is material.

Cash and cash equivalents

The fair value of cash and cash equivalents is estimated as its carrying amount where the cash is repayable on demand. Where it is not repayable on demand then the fair value is estimated at the present value of future cash flows, discounted at the market rate of interest at the balance sheet date.

Interest-bearing borrowings

Fair value, which after initial recognition is determined for disclosure purposes only, is calculated based on the present value of future principal and interest cash flows, discounted at the market rate of interest at the balance sheet date. For finance leases the market rate of interest is determined by reference to similar lease agreements.

Derivative financial instruments

The fair value of forward exchange contracts is based on their market price.

Fair value hierarchy

Financial instruments which are recognised at fair value subsequent to initial recognition are grouped into Levels 1 to 3 based on the degree to which the fair value is observable. The three levels are defined as follows:

Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities;

Level 2: other techniques for which all inputs which have a significant effect on the recorded fair value are observable, either directly or indirectly; and

Level 3: techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable market data.

 
                                                                                 2014               2013 
                                                                     ----------------  ----------------- 
                                                                     Carrying    Fair  Carrying     Fair 
                                                                       amount   value    amount    value 
                                                              Notes    GBP000  GBP000    GBP000   GBP000 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Cash and cash equivalents                                     16        8,111   8,111     2,301    2,301 
Trade receivables                                             15       16,078  16,078    18,799   18,799 
Other receivables                                             15        1,699   1,699     2,012    2,012 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Total financial assets                                                 25,888  25,888    23,112   23,112 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Bank loans and overdrafts                                     16       40,622  40,622    43,215   43,215 
Finance lease liability                                       20        4,689   4,689     1,777    1,777 
Other financial liabilities                                   20        9,325   9,325     8,475    8,475 
Trade payables                                                21       25,031  25,031    28,291   28,291 
Other payables                                                21          787     787       704      704 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Total financial liabilities measured at amortised cost                 80,454  80,454    82,462   82,462 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Financial liabilities at fair value through profit or loss    20          115     115        54       54 
Financial liabilities at fair value through hedging reserve   20          577     577       451      451 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Total financial liabilities at fair value                                 692     692       505      505 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Total financial liabilities                                            81,146  81,146    82,967   82,967 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
Net financial liabilities                                              55,258  55,258    59,855   59,855 
------------------------------------------------------------  -----  --------  ------  --------  ------- 
 

b) Credit risk

Financial risk management

Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations and arises principally from the Group's receivables from customers and investment securities.

The Group's exposure to credit risk is managed by dealing only with banks and financial institutions with strong credit ratings. The Group's financial credit risk is primarily attributable to its trade receivables.

The Group has no significant concentration of credit risk exposure as revenues are split across a large number of customers in different geographical areas. The main customers of the Group are large and mid-sized retailers, other manufacturers and wholesalers of greetings products, service merchandisers and trading companies. The Group has established procedures to minimise the risk of default of trade receivables including detailed credit checks undertaken before new customers are accepted and rigorous credit control procedures after sale. These processes have proved effective in minimising the level of impairments required.

The amounts presented in the balance sheet are net of allowances for doubtful receivables estimated by the Group's management, based on prior experience and their assessment of the current economic environment.

Exposure to credit risk

The carrying amount of financial assets represents the maximum credit exposure. Therefore, the maximum exposure to credit risk at the balance sheet date was GBP25,888,000 (2013: GBP23,122,000) being the total of the carrying amount of financial assets, excluding equity investments, shown in the table above.

The maximum exposure to credit risk for trade receivables at the balance sheet date by geographic region was:

 
                2014    2013 
              GBP000  GBP000 
------------  ------  ------ 
UK and Asia    6,850   7,357 
USA            4,237   4,796 
Europe         2,306   2,709 
Australia      2,685   3,937 
------------  ------  ------ 
              16,078  18,799 
------------  ------  ------ 
 

Credit quality of financial assets and impairment losses

The ageing of trade receivables at the balance sheet date was:

 
                                   2014                2013 
                     ------------------  ------------------ 
                      Gross  Impairment   Gross  Impairment 
                     GBP000      GBP000  GBP000      GBP000 
-------------------  ------  ----------  ------  ---------- 
Not past due         11,408         (5)  12,616        (43) 
Past due 0-90 days    4,025        (46)   5,790        (94) 
More than 90 days       926       (230)     857       (327) 
-------------------  ------  ----------  ------  ---------- 
                     16,359       (281)  19,263       (464) 
-------------------  ------  ----------  ------  ---------- 
 

There were no unimpaired balances outstanding at 31 March 2014 (2013: GBPnil) where the Group had renegotiated the terms of the trade receivable.

The movement in the allowance for impairment in respect of trade receivables during the year was as follows:

 
                                   2014    2013 
                                 GBP000  GBP000 
-------------------------------  ------  ------ 
Balance at 1 April                  464     565 
Charge for the year                 310     964 
Unused amounts reversed           (211)   (262) 
Amounts written off               (270)   (813) 
Effects of movement in foreign 
 exchange                          (12)      10 
-------------------------------  ------  ------ 
Balance at 31 March                 281     464 
-------------------------------  ------  ------ 
 

The allowance account for trade receivables is used to record impairment losses unless the Group is satisfied that no recovery of the amount owing is possible; at that point the amounts considered irrecoverable are written off against the trade receivables directly.

c) Liquidity risk

Financial risk management

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