First Watch Named to Newsweek’s Top 100 Most Loved Workplaces® for Second Consecutive Year
22 Settembre 2023 - 10:38PM
First Watch, the leading Daytime Dining concept serving breakfast,
brunch and lunch with 500 restaurants nationwide, has been named a
Top 100 Most Loved Workplace by Newsweek and the Best Practice
Institute (BPI) for the second year in a row. As the only
restaurant to make Newsweek’s list, First Watch was recognized by
its more than 12,000 employees for championing a “You First”
culture and quality of life that remain unparalleled in the
restaurant industry.
The results were determined after surveying more than 2 million
employees from businesses with workforces varying in size from 50
to more than 100,000. Newsweek’s list recognizes companies that
have created a workplace where employees are at the heart of the
business and feel respected, inspired and appreciated.
“Within our restaurants and in the communities we serve, our
teams create an occasion that makes people feel good, and is
centered around great food, friendly service and, above all else,
kindness,” said Laura Sorensen, Chief People Officer at First
Watch. “They continuously bring out the best in our business and
each other, and for this and all the heart they’ve put in our
culture for the last four decades, I’m honored to stand
shoulder-to-shoulder alongside them in this moment – because truly,
it’s theirs to celebrate.”
For 40 years, First Watch has fostered a culture centered upon
putting its employees first, so they, in turn, feel empowered to
put their customers first. As a part of this “You First” culture,
First Watch operates on one-shift a day using a “No Nights Ever”
approach, allowing its teams to build deeper connections with each
other and enjoy evenings with their family or friends.
As another reflection of its culture and investment in its
people, First Watch prioritizes offering resources to help its
employees navigate all aspects of their lives. In 2023, the brand
began offering an annual membership to Calm and telemedicine
services with no out-of-pocket expenses to all its 12,000
employees, both wellness benefits that have been traditionally out
of reach for hourly teams in the industry. For years, First Watch
has also encouraged team members to explore career possibilities
through its free High School Diploma Program, Everyone Gets
Graduate Support (EGGS) tuition reimbursement program and First
Watch Academy of Restaurant Management (F.A.R.M.).
Many of these programs were inspired by the concept’s W.H.Y. –
We Hear You – Tours. On this six-week virtual tour, First Watch
senior leaders host conversations with servers, cooks, dishwashers
and bussers from every geographic operating region across the
company to listen and act upon their feedback, including challenges
and aspirations. As a result, tangible and meaningful enhancements
are made to the menu, operating systems and employee compensation
and benefit offerings, which lead to a better quality of life for
team members. Three tours have been conducted since 2021, with
another planned for 2024.
In 2022, First Watch made its debut on Newsweek’s Top 100 Most
Loved Workplaces list and also received ADP’s coveted Culture at
Work Award for its sustained employee engagement and dynamic,
best-in-class workplace culture.
For more information about First Watch and its career
opportunities, visit careers.firstwatch.com.
About First WatchFirst Watch is an
award-winning Daytime Dining concept serving made-to-order
breakfast, brunch and lunch using fresh ingredients. A recipient of
hundreds of local “Best Breakfast” and “Best Brunch” accolades,
First Watch’s chef-driven menu includes elevated executions of
classic favorites along with specialties such as the protein-packed
Quinoa Power Bowl®, Farm Stand Breakfast Tacos, Avocado Toast,
Chickichanga, Morning Meditation (juiced in-house daily) and its
signature Million Dollar Bacon. In 2023, First Watch was named the
top restaurant brand in Yelp’s inaugural list of the 50 most loved
brands in the U.S and recognized as a Customer Experience All-Star
by Forbes. In 2022, First Watch was awarded a sought-after
MenuMasters honor by Nation’s Restaurant News for its seasonal
Braised Short Rib Omelet, recognized with ADP’s coveted Culture at
Work Award and named a Most Loved Workplace® in Newsweek by the
Best Practice Institute. There are 500 First Watch restaurants in
29 states, and the restaurant concept is majority owned by Advent
International, one of the world’s largest private-equity firms. For
more information, visit www.firstwatch.com.
About NewsweekNewsweek is the modern global
digital news organization built around the iconic, over 85-year-old
American magazine. Newsweek reaches 100 million people each month
with its thought-provoking news, opinion, images, graphics, and
video delivered across a dozen print and digital platforms.
Headquartered in New York City, Newsweek also publishes
international editions in EMEA and Asia.
About Best Practice InstituteBest Practice
Institute is an award-winning leadership and organization
development center, benchmark research company, think tank, and
solutions provider. BPI is the certifying body for Most Loved
Workplace® and conducted the original research to create the model
and criteria for becoming a Most Loved Workplace®. BPI’s research
proves that Most Loved Workplaces® produce 3-4 times better
customer service, employee performance, and retention than
companies not loved by their employees.
For more information on how to apply to become a certified Most
Loved Workplace in 2024, go to:
http://www.mostlovedworkplace.com
Media
Contact:pr@firstwatch.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/5f0131e4-e3c3-465d-8025-820ef5523ad5
Grafico Azioni First Watch Restaurant (NASDAQ:FWRG)
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