FALSE000147511500014751152024-11-052024-11-05

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________________________

FORM 8-K
___________________________________________________

CURRENT REPORT

Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported):
November 5, 2024
_________________________________________________________________________________

EVENTBRITE, INC.
(Exact Name of Registrant as Specified in Charter)
_________________________________________________________________________________
Delaware
001-38658
14-1888467
(State or Other Jurisdiction of Incorporation)
(Commission File Number)
(I.R.S. Employer Identification No.)
95 Third Street, 2nd Floor,
San Francisco, California 94103
(Address of principal executive offices) (Zip Code)

(415) 692-7779
(Registrant’s telephone number, include area code)

Not applicable
(Former name or former address, if changed since last report)
_____________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Class A common stock, par value $0.00001 per shareEBNew York Stock Exchange LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company    

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.     ☐



Item 2.02 Results of Operations and Financial Condition
On November 7, 2024, Eventbrite, Inc. (the "Company") issued a press release and Shareholder Letter (the "Letter") announcing its financial results for the quarter ended September 30, 2024. Copies of the issued press release and the Letter are attached hereto as Exhibits 99.1 and 99.2, respectively, and each of the press release and the Letter are incorporated herein by reference. Additional supplemental financial information (the "Supplemental Information") has been posted to the Investor Relations section of the Company's website at investor.eventbrite.com.
The Company is making reference to non-GAAP financial information in the Letter, the Supplemental Information and the webcast. Reconciliations of these non-GAAP financial measures to their nearest GAAP equivalents are provided in the Letter and the Supplemental Information, as applicable.
The information furnished pursuant to Item 2.02 of this Form 8-K, including Exhibits 99.1 and 99.2 attached hereto, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference into any other filing under the Securities Act of 1933, as amended (the "Securities Act"), or the Exchange Act, except as expressly set forth by specific reference in such a filing.

Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
(b)(c)(e) On November 5, 2024, the Board of Directors (the “Board”) of the Company appointed Anand Gandhi as the Company’s Chief Financial Officer, principal financial officer and principal accounting officer, effective as of November 19, 2024. Lanny Baker will continue as the Company’s Chief Operating and Financial Officer, principal financial officer and principal accounting officer through November 19, 2024, after which date he will continue as the Company’s Chief Operating Officer.
Mr. Gandhi, 48, previously served as Chief Financial Officer of Viator, Inc., the leading marketplace for travel experiences and a subsidiary of Tripadvisor, Inc., from May 2022 to November 2024. Prior to joining Viator, Mr. Gandhi served as Chief Financial Officer of Skillshare, Inc., an online learning marketplace for creative skills, from December 2019 to May 2022. Prior to joining Skillshare, Mr. Gandhi held various financial and strategic leadership roles in the consumer entertainment industry at Time Inc., Viacom Inc., The Walt Disney Company and Fox Entertainment Group. From 1999 to 2001, Mr. Gandhi served as an analyst in Mergers & Acquisitions at Morgan Stanley. Mr. Gandhi has served as a member of the board of directors of New_ Public, a non-profit R&D lab reimagining social media, since October 2024. Mr. Gandhi holds a B.A. from Columbia University.
There are no arrangements or understandings between Mr. Gandhi and any other persons pursuant to which he was selected as Chief Financial Officer of the Company. There are no family relationships between Mr. Gandhi and any director or executive officer of the Company and he has no direct or indirect material interest in any transaction required to be disclosed pursuant to Item 404(a) of Regulation S-K promulgated under the Securities Act.
On November 5, 2024, the Company entered into an employment offer letter (the “Offer Letter”) with Mr. Gandhi, which is attached as Exhibit 10.1 and incorporated herein by reference, establishing his compensation:
Mr. Gandhi’s annual base salary will be $460,000, and he is eligible to participate in the Company's cash incentive program with a target of 70% of his base salary.
Mr. Gandhi will be granted a restricted stock unit award covering $4 million shares of the Company’s Class A common stock, which will vest over four years, with 25% of the RSUs vesting on the first anniversary of the grant date and the remainder vesting over the following three years, and a target number of performance stock units under the Company’s 2024-2026 PSU program covering $1 million shares of the Company’s Class A common stock.
Mr. Gandhi will receive a signing bonus of $300,000 in cash, the first 50% of which will be paid as soon as practicable following the three month anniversary of his start date and the remaining 50% of which will be paid as



soon as practicable following the six month anniversary of his start date, in both cases subject to his continued employment with the Company through the one year anniversary of his start date.
Mr. Gandhi has also entered into the Company’s standard form of Indemnification Agreement and Executive Severance and Change in Control Agreement, both of which have been previously filed with the SEC.
The foregoing is only a brief description of the Offer Letter and is qualified in its entirety by reference to the Offer Letter filed as Exhibit 10.1 with this Form 8-K.

Item 9.01 Financial Statements and Exhibits
(d)    Exhibits.





SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Date: November 7, 2024
EVENTBRITE, INC.
By:
/s/ Julia Hartz
Julia Hartz
Chief Executive Officer


95 Third Street, 2nd Floor San Francisco, CA 94103 CONFIDENTIAL INFORMATION November 5, 2024 Re: Employment Offer Letter Dear Anand Gandhi, I am pleased to offer you a position at Eventbrite, Inc. (“Company”), coming on board to assume a primary role in building our business. The details of this offer are as follows: Location: United States Position: Chief Financial Officer Reporting To: Chief Executive Officer Start Date: November 19, 2024 Base Salary: $460,000 per annum Sign-on Bonus: $300,000 Annual Incentive Plan Target: 70% of Base Salary Equity Award Value: $5,000,000 (80% RSU’s and 20% PSU’s) This offer is contingent upon reference checks, background checks (including but not limited to post-hire employment verification checks), clearance of any conflicts of interest, your execution of the Proprietary Information and Invention Assignment Agreement, and your eligibility to work in the United States. The terms of your new position with the Company are as set forth below: 1. Position. We are very pleased to offer you the position set forth above under “Position” reporting directly to the position set forth above under “Reporting To”. 2. Start Date. Subject to fulfillment of the conditions imposed by this letter agreement, you will commence this new position with the Company on the above start date. 1 Docusign Envelope ID: CD33D7FC-EB46-4EC7-BAE2-12A879F3785E


 
3. Proof of Right to Work. For purposes of federal immigration law, you will be required to provide to the Company documentary evidence of your identity and eligibility for employment in the United States. Such documentation must be provided to us within three (3) business days of your start date, or your employment relationship with us may be terminated. 4. Compensation. (a) Base Salary. If you accept this offer, you will receive the base salary listed above, which will be payable in semi-monthly installments on our regular paydays, as in effect from time to time, net of all applicable withholding taxes and deductions. (b) Bonuses: (i) Annual Incentive Plan. You will be eligible to participate in the Company’s Annual Incentive Plan as approved by the Company’s CEO and Board of Directors (or a committee thereof) each year with a 70% bonus target. Annual Incentive Plan bonuses are discretionary, based on individual and Company performance, and the Company reserves the right to modify or eliminate the Annual Incentive Plan at any time. Your Annual Incentive Plan payout will be prorated based on your Start Date. (ii) Sign-On Bonus. Subject to your continued employment with the Company on the first regular payday following the one year anniversary of your start date, you will earn a $300,000 cash Sign-On Bonus. The Sign-On Bonus will be paid in two installments. The first installment of $150,000, less applicable withholding taxes and other deductions, will be paid as soon as practicable following the three month anniversary of your start date. Should the Company terminate your employment for Cause or should you resign from the Company without Good Reason, as those terms are defined below, prior to the three month anniversary of your start date, you will not have earned any portion of the Sign-On Bonus. Should the Company terminate your employment for Cause or should you resign from the Company without Good Reason, as those terms are defined below, between the three month anniversary of your start date and the one year anniversary of your start date, you will have earned only a pro-rata portion of your Sign-On Bonus and must repay the rest of the Sign-On Bonus advanced to you. The prorated portion shall be calculated by multiplying the entire amount of the first installment of the Sign-On Bonus by a fraction, the numerator of which is equal to the number of months (including partial months) that you ceased to be employed prior to the one year anniversary of your start date, and the denominator of which is equal to twelve. By signing this letter, you hereby agree to repay, at the time of termination from employment should such termination occur within one year from the start date listed above, any repayable portion of the Sign-On Bonus and further agree to timely execute any repayment agreement provided by the Company to effectuate such repayment. The second installment of $150,000, less applicable withholding taxes and other deductions, will be earned and paid as soon as practicable following the 6-month anniversary of your start date. (c) Benefits. As an employee of the Company, you will be eligible for company benefits as in effect from time to time in accordance with our policies for similarly situated employees. 5. Restricted Stock Units. In connection with the commencement of your employment, and subject to the approval of the Board of Directors (or a committee thereof), the Company will grant you, as soon as reasonably practicable following your Start Date, a number of Restricted Stock Units (“RSUs”) determined by 2 Docusign Envelope ID: CD33D7FC-EB46-4EC7-BAE2-12A879F3785E


 
dividing $4,000,000 by the average closing market price on the New York Stock Exchange of one share of the Company’s Class A common stock over the trailing 30-day period ending on the last day of the month immediately prior to the month of the grant date. If granted, the RSUs will vest according to a four-year vesting schedule as follows: 25% of the RSUs will vest on the first anniversary of the grant date, and the remainder will vest in equal quarterly installments thereafter over the following three years, subject to your continuous service through each respective vesting date. The RSUs shall be governed by the terms and conditions of the Company’s 2018 Stock Option and Incentive Plan, as amended (“Plan”) and the Company’s Restricted Stock Unit Agreement (“Agreement”). In the event of your involuntary separation from the Company without cause during the first year of your employment, you will receive full vesting of the 25% of RSUs that were set to vest on the first anniversary of the grant date. In connection with the commencement of your employment, the Company will also recommend that its Board of Directors (or a committee thereof) grant you, as soon as reasonably practicable following your Start Date, a number of Performance Stock Units (“PSUs”) determined by dividing $1,000,000 by the average closing market price on the New York Stock Exchange of one share of the Company’s Class A common stock over the trailing 30-day period ending on the last day of the month immediately prior to the month of the grant date. If granted, the number of shares of Stock to be issued in respect of the PSUs that vest shall be determined by multiplying the number of PSUs granted by the Average Achievement Factor for Performance Period 2 and Performance Period 3 as defined in the Performance Stock Unit Award Agreement for CompanyEmployees Under the Eventbrite, Inc. 2018 Stock Option and Incentive Plan (“PSU Agreement”) and, conditioned upon your acceptance of the PSU Agreement, will vest on December 31, 2026 in accordance with the terms of the PSU Agreement and will be released based on achievement by March 31, 2027. The shares underlying the PSUs issued upon the settlement of the award will be subject to various rights, restrictions and obligations, as provided in the PSU Agreement. 6. Proprietary Information and Invention Assignment Agreement. Your acceptance of this offer and commencement of employment with the Company is contingent upon your execution of the Company's “Proprietary Information and Invention Assignment Agreement,” signed copies of which must be delivered to an officer of the Company prior to or on your start date. 7. Indemnification Agreement. You will be covered by the terms of the Company’s Indemnification Agreement, as previously filed with the SEC, to provide broader protection. In addition, you will be covered by directors’ and officers’ liability insurance during your employment and while potential liability exists thereafter. The rights and protections set forth in this paragraph shall survive your termination of employment with the Company. 8. Conflicts of Interest. Your employment pursuant to this offer is contingent upon you having disclosed to the Company any potential conflicts of interest between your past employment and future duties with the Company. By accepting this offer of employment, except as otherwise disclosed to the Company, you are certifying that (i) you are not aware of any impediment to loyal and conscientious employment with the Company, (ii) you have not engaged in any conduct or entered into any agreement that would disqualify you from employment with the Company or in anyway restrict your employment with the Company, and (iii) neither your employment with the Company nor the discharge of your employment duties will violate any agreement that you have executed with a third party. 3 Docusign Envelope ID: CD33D7FC-EB46-4EC7-BAE2-12A879F3785E


 
You agree to the best of your ability and experience that you will at all times loyally and conscientiously perform all of the duties and obligations required of and from you in connection with your employment with the Company, and to the reasonable satisfaction of the Company. During the term of your employment, you further agree that you will devote all of your business time and attention to the business of the Company, the Company will be entitled to all of the benefits and profits arising from or incident to all such work services and advice and you will not render commercial or professional services of any nature to any person or organization, whether or not for compensation, without the prior written consent of the Company’s General Counsel or her designee and the Vice President of your function. By way of illustration, but not limitation, you may not (i) accept or perform work of a nature that conflicts or competes in any way with the business, products or services of the Company, or causes you or has potential to cause you to be disloyal; (ii) use any Company resources including, but not limited to, computer hardware and software, telephones, facsimile machines, and copiers, for or in connection with any non-Company work; (iii) perform any non-Company work on Company premises; or (iv) perform any non-Company work during normal business hours. By signing this offer of employment, you are certifying that as of the start date listed above, you will not be rendering commercial or professional services of any nature to any person or organization, whether or not for compensation, or alternatively, that you have received prior written consent of the Company’s General Counsel or her designee and the Vice President of your function to do so. Nothing in this letter agreement will prevent you from accepting speaking or presentation engagements in exchange for honoraria or from serving on boards of charitable organizations, provided such efforts are not inconsistent with the above principles. Notwithstanding the foregoing, nothing set forth herein shall prevent you from (i) serving on the boards of directors of non-profit organizations, (ii) with the consent of the General Counsel (not to be unreasonably withheld), serving on the boards of directors of for-profit companies that are not competitors of the Company, (iii) participating in charitable, civic, educational, professional, community or industry affairs, and (iv) managing your personal and family investments and legal affairs. 9. At-Will Employment. Notwithstanding any other provision of this letter agreement to the contrary, your employment with the Company will be on an “at will” basis, meaning that either you or the Company may terminate your employment at any time for any reason or no reason, with or without cause. No employee or representative of the Company, other than the Chief Executive Officer has the authority to alter the at-will nature of your employment relationship. The Chief Executive Officer can only do so in a written employment agreement that is signed by both the Chief Executive Officer and yourself. 10. Definitions. For purposes of this Offer Letter the following terms shall have the meanings set forth below: (a) “Cause” shall mean: (i) the Executive’s material act of misconduct in connection with the performance of the Executive’s duties to the Company; or (ii) the Executive’s commission of any felony or a misdemeanor involving moral turpitude, deceit, dishonesty or fraud, or any conduct that would reasonably be expected to result in material injury or reputational harm to the Company or any of its subsidiaries or affiliates if the Executive were retained in the Executive’s position; or (iii) the Executive’s continued non-performance of the Executive’s duties to the Company 30 days following written notice thereof from the Company; or (iv) the Executive’s breach of any material provisions of any written agreement between the Executive and the Company, including without limitation, the Proprietary Information and Invention Assignment Agreement; or 4 Docusign Envelope ID: CD33D7FC-EB46-4EC7-BAE2-12A879F3785E


 
(v) the Executive’s material violation of the Company’s written employment policies; or (vi) the Executive’s failure to cooperate with a bona fide internal investigation or an investigation by regulatory or law enforcement authorities, after being instructed by the Company to cooperate. Notwithstanding the foregoing, no determination of “Cause” may be made until you have been given written notice detailing the specific Cause event and a period of 30 days following receipt of such notice to cure such event (if the event is possible of being cured), or, if such event is not so cured, an opportunity on at least five days advance written notice to appear (with legal counsel) before the full Board to discuss the specific circumstances alleged to constitute a Cause event. (b) “Good Reason” shall mean the Executive has complied with the “Good Reason Process” (hereinafter defined) following the occurrence of any of the following events without the Executive’s consent: (i) a material reduction in the Executive’s base salary except for across-the-board salary reductions based on the Company’s financial performance similarly affecting all or substantially all senior management employees of the Company; or (ii) a material diminution in the Executive’s authority, duties, or responsibilities; or (iii) a material diminution in the authority, duties, or responsibilities of the supervisor to whom the Executive is required to report; or (iv) a change of more than 50 miles in the geographic location in which the Executive must perform services for the Company. (c) “Good Reason Process” shall mean that (1) the Executive reasonably determines in good faith that a “Good Reason” condition has occurred; (2) the Executive notifies the Company in writing of the first occurrence of the Good Reason condition within 45 days of the first occurrence of such condition; (3) the Executive cooperates in good faith with the Company’s efforts, for a period not less than 30 days following such notice (the “Cure Period”), to remedy the condition; (4) notwithstanding such efforts, the Good Reason condition continues to exist; and (5) the Executive terminates his or her employment within 60 days after the end of the Cure Period. If the Company cures the Good Reason condition during the Cure Period, Good Reason shall be deemed not to have occurred. We are delighted to extend you this offer until 5 pm PST on Monday, November 5, 2024 and look forward to working with you. To indicate your acceptance of the Company’s offer, please sign and date this letter agreement in the space provided below and return it to me, along with a signed and dated copy of the Proprietary Information and Invention Assignment Agreement. This letter, together with the Proprietary Information and Invention Assignment Agreement, sets forth the terms of your employment with the Company and supersedes any prior representations or agreements, whether written or oral, including the Employment Offer Letter dated as of October 31, 2024 which shall be deemed void ab initio and of no further force or effect. This letter may not be modified or amended except by a written agreement, signed by the Company and by you. If you have any questions about this offer, please call me. We look forward to a favorable reply and to a rewarding and productive association with you. Sincerely, 5 Docusign Envelope ID: CD33D7FC-EB46-4EC7-BAE2-12A879F3785E


 
Julia Hartz, CEO Agreed and Accepted: ________________________ ______________________ Anand Gandhi Date Enclosures: Proprietary Information and Invention Assignment Agreement; Arbitration Agreement 6 Docusign Envelope ID: CD33D7FC-EB46-4EC7-BAE2-12A879F3785E 11/5/2024


 

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Eventbrite Reports Third Quarter 2024 Financial Results
Third quarter revenue of $77.8 million, above the outlook range
Consumer reach totaled over 93 million with paid ticket volume of 19.7 million in Q3
Creator acquisition improved following the introduction of the free tier in September

11/7/2024
SAN FRANCISCO -- (BUSINESS WIRE) -- Eventbrite (NYSE: EB), a global marketplace for shared experiences, reported its financial results for the third quarter ended September 30, 2024. The Third Quarter 2024 Shareholder Letter can be found on Eventbrite’s Investor Relations website at https://investor.eventbrite.com.
“In the third quarter, our results were above our outlook range and the actions we took on pricing in September have begun to benefit creator acquisition,” said Julia Hartz, Co-Founder, Chief Executive Officer, and Executive Chair. “We launched timed entry, are elevating our customer service and support to help creators grow, and are expanding personalization and discoverability to drive more consumers to our platform. We remain confident in our marketplace strategy, as we work to drive sustainable long-term growth and shareholder value by focusing on execution and delighting consumers and creators with great experiences.”

Third Quarter 2024 Highlights
Net Revenue of $77.8 million, down 5% year-over-year. Marketplace-related revenue from organizer fees and Eventbrite Ads at 12% of total net revenue.
Total free and paid ticket volume of 65.0 million tickets across 1.4 million events.
Gross Margin of 68.5% vs 68.3% a year ago.
Net Loss of $(3.8) million and Net Loss Margin of (4.8)%, which includes $5.4 million from reduction in force charges, compared to net loss of $(9.9) million and Net Loss Margin of (12.2)% in the same period last year.
Adjusted EBITDA of $5.3 million, and Adjusted EBITDA margin of 6.9%.1

1 For more information on these non-GAAP financial measures, please see "―About non-GAAP financial measures" and the tables under "―Reconciliation of GAAP to non-GAAP financial results" included at the end of this release.



The summary of GAAP and non-GAAP consolidated financial results are in the table below (in thousands, except percentages, unaudited):
Three Months Ended September 30,Nine Months Ended September 30,
20242023% Change20242023% Change
Gross ticket sales$795,367 $892,431 (11)%$2,489,364 $2,688,794 (7)%
Net revenue$77,801 $81,544 (5)%$248,604 $238,370 %
Gross profit$53,258 $55,677 (4)%$174,418 $161,505 %
Gross profit margin68 %68 %70 %68 %
Net income (loss)$(3,768)$(9,935)(62)%$(7,195)$(25,542)(72)%
Net income (loss) margin(5)%(12)%(3)%(11)%
Adjusted EBITDA (non-GAAP)$5,337 $6,403 (17)%$28,586 $19,858 44 %
Adjusted EBITDA margin (non-GAAP)%%11 %%

Operating Highlights
The key operating metrics of our business are summarized below (in thousands, except average ticket value, unaudited):
Three Months Ended September 30,Nine Months Ended September 30,
20242023% Change20242023% Change
Total tickets64,986 77,257 (16)%197,597 231,274 (15)%
Paid tickets19,736 22,855 (14)%62,195 69,342 (10)%
Total events1,357 1,572 (14)%3,655 3,979 (8)%
Paid events509 561 (9)%1,349 1,381 (2)%
Total creators333 395 (16)%640 716 (11)%
Paid creators163 185 (12)%313 329 (5)%
Average ticket value (ATV)$40.30 $39.05 %$40.03 $38.79 %
Total ticket buyers26,604 31,420 (15)%65,894 75,742 (13)%


Business Outlook
The company expects fourth quarter 2024 revenue to be within a range of $74 to $77 million, and full-year 2024 revenue will be within a range of $322 million to $326 million. At the midpoint of our revenue outlook range, we expect Adjusted EBITDA margin, excluding the impact of severance costs and other non-routine items, to be approximately 10% for the year.
We have not provided an outlook for GAAP net income (loss) or GAAP net income (loss) margin or reconciliations of expected Adjusted EBITDA to GAAP net income (loss) or expected Adjusted EBITDA margin to GAAP net income (loss) margin, because GAAP net income (loss) and GAAP net income (loss) margin on a forward-looking basis are not available without unreasonable efforts due to the potential variability and complexity of the items that are excluded from Adjusted EBITDA and Adjusted EBITDA margin, such as stock-based compensation expense, foreign exchange rate gains and losses, and other non-recurring expenses.




Earnings Webcast Information
Event: Eventbrite Third Quarter 2024 Earnings Conference Call
Date: Thursday, November 7, 2024
Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time)
Live Webcast Site: https://investor.eventbrite.com
An archived webcast of the conference call will be accessible on Eventbrite’s Investor Relations page, https://investor.eventbrite.com.

About Eventbrite
Eventbrite is a global events marketplace that serves event creators and event-goers in nearly 180 countries. Since its inception, Eventbrite has been at the center of the experience economy, transforming how people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. With over 300 million tickets distributed for over 5 million events in 2023, Eventbrite is where people worldwide discover new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer with special designations that include a coveted spot on Fast Company’s prestigious The World’s 50 Most Innovative Companies and Fast Company’s Brands That Matter lists, the Great Place to Work® Award in the U.S., and Inc.'s Best-Led Companies honor. Learn more at www.eventbrite.com.

Eventbrite Investor Relations
investors@eventbrite.com






Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve substantial risks and uncertainties. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Eventbrite, Inc. and its consolidated subsidiaries (the “Company”); the Company’s expectations with respect to its operating model and marketplace strategy; and the Company’s expectations described under “Business Outlook” above. In some cases, forward-looking statements can be identified by terms such as “may,” “will,” “appears,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue,” or the negative of these words or other similar terms or expressions that concern the Company’s expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company’s actual results, performance, or achievements to differ materially from results expressed or implied in this press release, including those more fully described in the Company’s filings with the Securities and Exchange Commission, including the Company’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that the Company makes with the Securities and Exchange Commission from time to time. Investors are cautioned not to place undue reliance on these statements. Actual results could differ materially from those expressed or implied. All forward-looking statements are based on information and estimates available to the Company at the time of this release, and are not guarantees of future performance, and reported results should not be considered as an indication of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this press release.

Disclaimer Regarding Ticketing, Creator and Event Metrics
This press release includes certain measures related to our ticketing business, such as paid tickets, paid creators, ticket buyers, average ticket value, and paid events. We believe that the use of these metrics is helpful to our investors as these metrics are used by management in assessing the health of our business and our operating performance. These metrics are based on what we believe to be reasonable estimates for the applicable period of measurement. There are inherent challenges in measuring these metrics, and we regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. You should not consider these metrics in isolation or as substitutes for analysis of our results of operations as reported under GAAP.






Condensed Consolidated Balance Sheets
(in thousands; unaudited)
September 30, 2024December 31, 2023
Assets
Current assets
Cash and cash equivalents$530,957 $489,200 
Funds receivable30,190 48,773 
Short-term investments, at amortized cost24,665 153,746 
Accounts receivable, net3,224 2,814 
Creator signing fees, net4,399 634 
Creator advances, net6,157 2,804 
Prepaid expenses and other current assets11,692 13,880 
Total current assets611,284 711,851 
Creator signing fees, net noncurrent3,924 1,303 
Property and equipment, net13,549 9,384 
Operating lease right-of-use assets950 177 
Goodwill174,388 174,388 
Acquired intangible assets, net7,017 13,314 
Other assets6,261 2,913 
Total assets$817,373 $913,330 
Liabilities and Stockholders’ Equity
Current liabilities
Accounts payable, creators$355,074 $303,436 
Accounts payable, trade1,127 1,821 
Chargebacks and refunds reserve9,057 8,088 
Accrued compensation and benefits5,506 17,522 
Accrued taxes5,243 8,796 
Operating lease liabilities2,010 1,523 
Other accrued liabilities13,542 16,425 
Total current liabilities391,559 357,611 
Accrued taxes, noncurrent4,546 4,526 
Operating lease liabilities, noncurrent956 1,768 
Long-term debt240,395 357,668 
Other liabilities79 — 
Total liabilities637,535 721,573 
Stockholders’ equity
Common stock
Additional paid-in capital1,041,894 1,007,190 
Treasury stock at cost(39,428)— 
Accumulated deficit(822,629)(815,434)
Total stockholders’ equity179,838 191,757 
Total liabilities and stockholders’ equity$817,373 $913,330 




Condensed Consolidated Statement of Operations
(in thousands, except share and per share amounts; unaudited)

Three Months Ended September 30,Nine Months Ended September 30,
2024202320242023
Net revenue$77,801 $81,544 $248,604 $238,370 
Cost of net revenue24,543 25,867 74,186 76,865 
Gross profit53,258 55,677 174,418 161,505 
Operating expenses
Product development22,586 23,041 75,327 73,091 
Sales, marketing and support23,694 21,063 69,084 53,802 
General and administrative15,930 23,137 52,983 66,681 
Total operating expenses62,210 67,241 197,394 193,574 
Loss from operations(8,952)(11,564)(22,976)(32,069)
Interest income6,056 7,569 20,845 19,948 
Interest expense(2,084)(2,821)(7,690)(8,359)
Other income (expense), net1,420 (2,357)3,892 (3,230)
Loss before income taxes(3,560)(9,173)(5,929)(23,710)
Income tax provision208 762 1,266 1,832 
Net loss$(3,768)$(9,935)$(7,195)$(25,542)
Net loss per share, basic and diluted$(0.04)$(0.10)$(0.08)$(0.26)
Weighted-average number of shares outstanding used to compute net loss per share, basic and diluted 96,498 100,540 95,571 100,030 




Condensed Consolidated Statements of Cash Flows
(in thousands; unaudited)

Nine Months Ended September 30,
20242023
Cash flows from operating activities
Net loss$(7,195)$(25,542)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization11,189 9,934 
Stock-based compensation expense39,484 41,161 
Amortization of debt discount and issuance costs1,512 1,557 
Loss on debt extinguishment315 — 
Unrealized (gain) loss on foreign currency exchange741 (103)
Accretion on short-term investments(3,112)(5,477)
Non-cash operating lease expenses463 5,088 
Amortization of creator signing fees777 742 
Changes related to creator advances, creator signing fees, and allowance for credit losses(2,434)(1,671)
Provision for chargebacks and refunds21,015 9,549 
Gain on litigation settlement(3,927)— 
Other796 1,464 
Changes in operating assets and liabilities
Accounts receivable(1,731)(1,181)
Funds receivable18,480 10,917 
Creator signing fees and creator advances(6,327)44 
Prepaid expenses and other assets2,767 2,900 
Accounts payable, creators53,423 64,711 
Accounts payable(675)328 
Chargebacks and refunds reserve(20,461)(12,681)
Accrued compensation and benefits(12,016)4,198 
Accrued taxes(4,315)(7,846)
Operating lease liabilities(1,561)(2,563)
Other accrued liabilities(1,580)6,271 
Net cash provided by operating activities85,628 101,800 
Cash flows from investing activities
Purchases of short-term investments(136,808)(273,677)
Maturities of short-term investments269,001 211,000 
Purchases of property and equipment(585)(991)
Capitalized internal-use software development costs(6,964)(4,848)
Net cash provided by (used in) investing activities124,644 (68,516)
Cash flows from financing activities
Principal repayment of debt obligations(120,450)— 
Repurchase of common stock(39,296)— 
Proceeds from exercise of stock options— 930 
Taxes paid related to net share settlement of equity awards(6,837)(5,486)
Proceeds from issuance of common stock under ESPP454 567 
Principal payments on finance lease obligations— (1)
Net cash used in financing activities(166,129)(3,990)
Effect of exchange rate changes on cash, cash equivalents and restricted cash(2,386)(925)
Net increase in cash, cash equivalents and restricted cash41,757 28,369 
Cash, cash equivalents and restricted cash
Beginning of period489,200 540,174 
End of period$530,957 $568,543 



Reconciliation of Net Income (Loss) to Adjusted EBITDA and the Calculation of Adjusted EBITDA Margin
(in thousands; unaudited)

Three Months Ended September 30,Nine Months Ended September 30,
2024202320242023
Net loss(1)
$(3,768)$(9,935)$(7,195)$(25,542)
Add:
Depreciation and amortization3,946 3,226 11,189 9,934 
Stock-based compensation10,246 14,468 39,484 41,161 
Interest income(6,056)(7,569)(20,845)(19,948)
Interest expense2,084 2,821 7,690 8,359 
Employer taxes related to employee equity transactions97 273 889 832 
Other (income) expense, net(1,420)2,357 (3,892)3,230 
Income tax provision 208 762 1,266 1,832 
Adjusted EBITDA$5,337 $6,403 $28,586 $19,858 
Net revenue$77,801 $81,544 $248,604 $238,370 
Adjusted EBITDA margin%%11 %%

(1) Net loss and Adjusted EBITDA includes reduction in force costs totaling $5.4 million in the three and nine months ended September 30, 2024, and restructuring costs totaling $0.8 million and $15.1 million in the three and nine months ended September 30, 2023.




About Non-GAAP Financial Measures
We believe that the use of Adjusted EBITDA and Adjusted EBITDA margin is helpful to our investors in understanding and evaluating our results of operations and useful measures for period-to-period comparisons of our business performance as they are metrics used by management in assessing the health of our business and our operating performance, making operating decisions, and performing strategic planning and annual budgeting. These measures are not prepared in accordance with GAAP and have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. In addition, other companies may not calculate non-GAAP financial measures in the same manner as we calculate them, limiting their usefulness as comparative measures. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate. Some amounts in this press release may not add due to rounding.

Adjusted EBITDA
We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest expense, interest income, employer taxes related to employee transactions, other (income) expense net, which consists of foreign exchange rate gains and losses, and income tax provision (benefit). Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP.
Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. In evaluating Adjusted EBITDA, you should be aware that in the future we expect to incur expenses similar to the adjustments in this release. Our presentation of Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-routine items. When evaluating our performance, you should consider Adjusted EBITDA alongside other financial performance measures, including our net income (loss) and other GAAP results.

Adjusted EBITDA Margin
Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Because of the limitations described above, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including net income (loss), net income (loss) margin, and our other GAAP results.


Shareholder Letter Fo od K ar m a Pr oj ec tsQ3 2024 Nov 7, 2024


 
. Net Revenue Paid Tickets Gross Ticket Sales Net Revenue Per Ticket (1) Includes reduction in force expenses totaling $5.4 million in the third quarter. (2) Adjusted EBITDA is a financial measure that is not calculated in accordance with U.S. generally accepted accounting principles (“GAAP”). See the section in this letter titled “About Non-GAAP Financial Measures” for information regarding Adjusted EBITDA, including the limitations of non-GAAP measures, and see the end of this letter for a reconciliation of Adjusted EBITDA to the most directly comparable GAAP measure. Quarterly Highlights Net revenue of $77.8 million was above the outlook range for the third quarter. Consumer reach totaled over 93 million average monthly active users with paid ticket volume at 19.7 million in the third quarter. Paid Creators Net Loss (1) Paid Buyers Adjusted EBITDA(1)(2) (12%) Y/Y (12%) Y/Y 163.2K ($3.8M) 9.7M $5.3M Q3 2024 Q3 2023 $82M $78M (5%) Y/Y Q3 2024 Q3 2023 $892M $795M (11%) Y/Y Q3 2024 Q3 2023 23M 20M (14%) Y/Y Q3 2024 Q3 2023 $3.57 $3.94 +10% Y/Y Creator acquisition improved following the introduction of the free tier in September. Page 2Eventbrite Q3 2024 Shareholder Letter


 
Dear Eventbrite Shareholder, We delivered third-quarter revenue results that exceeded our outlook. Perhaps more importantly, we began to see significant improvement in creator acquisition following the changes we made to our pricing and packaging in September. Returning to growth in our core ticketing business is our top priority, and we are pulling multiple levers across product, marketing, sales, and service to win creators, attract consumers, and drive ticket volume. While we anticipate that it will take time to return to our desired growth trajectory, the early results we are seeing bolster our confidence in our game plan. In the first phase of our plan, we expanded our free tier in early September, allowing all creators to publish unlimited events of any size with no upfront fees. Year-to-year comparisons in creator acquisition, new creator event volume, and ticket transactions from new creators have improved across both free and paid events and our returning creator base is now trending consistently with historical patterns. Over time, we believe that progress on creator acquisition will drive improved growth among returning creators and benefit overall ticketing performance. Likewise, the positive impact on free event activity is expected to drive consumer engagement and reach, which play an important role in the flywheel effect of our two-sided marketplace. Beyond the changes to pricing, we are purposefully pursuing the event types and categories that most energize our marketplace. Our data shows that consumers remain excited about highly-curated immersive experiences, including local tours, themed museums, and interactive playscapes. Food Karma Project Food Karma Project After decades spent operating restaurants in New York City, Jimmy Carbone was looking for new ways to support rising chefs and connect them with members of their community. Carbone founded Food Karma Projects in 2010, organizing a series of annual culinary events and competitions — including Pig Island NYC™, Rib King NYC™, and CiderFeast™ — where chefs and restaurants serve delicious bites to attendees, accompanied by curated beverages. “Our events are primarily about grassroots community building and networking for everyone involved,” Carbone explains. “They reflect our belief that strong communities are thriving communities.” In the 13 years that Food Karma Projects has ticketed via Eventbrite, the production company has expanded beyond its hometown of NYC, hosting tasty events in Boston, Denver, and Portland. As Carbone’s slate of events has increased, Eventbrite has helped foodies discover these community- focused feasts — in 2023, Eventbrite drove 56% of Food Karma Projects’ ticket sales. “Successfully managing large events involves paying attention to a lot of moving parts,” says Carbone, but allowing Eventbrite to handle ticketing means one less thing to worry about. Page 3Eventbrite Q3 2024 Shareholder Letter


 
To better serve these creators, expand our addressable market, and bring more consumers into our marketplace, we fully rolled out our new timed entry functionality last month. This enhanced capability provides creators with greater control over how they manage the flow of attendees across multiple same-day time slots and simplifies the end-to-end experience for ticketing these types of experiences. We are encouraged by the uptake of our timed entry feature among existing creators and we are securing new strategic event inventory with timed entry via both our sales and self-sign-on channels. Since the beta launch in August, this feature has already generated nearly 400,000 tickets. Nasstive Founded in 2009 by nightlife pioneer Jason Kuska, Nasstive Entertainment has transformed the bar crawl experience across the United States. Featuring guided club crawls, and self-guided holiday bar crawls, their events attract thousands of participants each year. Nasstive partnered with Eventbrite Ads, leveraging top placements to drive visibility and engagement. This initiative led to remarkable results, including a 5.6x return on advertising spend during their 2023 New Year’s Eve celebrations. Jason attributes much of their success to Eventbrite’s robust marketing tools, stating, “Our Eventbrite listings show up first in Google search results.” With 3.5k followers on their organizer profile, Nasstive’s effective use of data and strategic experimentation ensures they remain leaders in the nightlife space. As Jason continues to refine their approach, Eventbrite remains a vital partner in their journey, enhancing both ticket sales and brand recognition. New Timed Entry feature showcasing available tickets over multiple time slots within the same day Page 4Eventbrite Q3 2024 Shareholder Letter


 
Business Update While we are encouraged by trends following the introduction of the free tier in September, paid ticket volumes remained under pressure in the third quarter, down 14% year-over-year. The introduction of organizer fees last year continued to impact the event inventory available in our marketplace as well as paid ticket volume in the third quarter, and we’ve taken clear steps to address that dynamic. Returning to a pricing model that enables creators to publish their events on the Eventbrite marketplace for free – with revenue earned by Eventbrite when consumers purchase tickets – aligns our economics with our creators’ business objectives, centering both on driving paid ticket volume. For creators seeking enhanced event marketing capabilities, we continue to offer our subscription-based Pro plan, which includes enhanced marketing tools designed to drive incremental ticket sales. Despite the paid ticket volume headwind, focused execution enabled us to deliver third-quarter Net Revenue of $77.8 million, which exceeded our outlook of $74 million to $77 million. Increases in Eventbrite Ads revenue and better- than-expected retention on the Pro plan helped partially offset an 11% year-to- year decline in ticketing revenue in the quarter. In addition to the strategic initiatives we are executing, we are operating the business with strong financial discipline, which enabled us to deliver improving bottom-line results. Our net loss of ($3.8) million in the third quarter, which includes the impact of $5.4 million in expenses related to the reduction in force we announced in August, compared to a ($9.9) million net loss a year ago. In the third quarter, we began to realize expense savings associated with the cost reductions. While Adjusted EBITDA of $5.3 million for the quarter was down 17% from a year ago, this included the above-mentioned $5.4 million in severance and related costs. Excluding the third quarter impact of reduction in force costs, our Adjusted EBITDA margin for the quarter was 13.9% and we continue to expect a 10% Adjusted EBITDA margin for the full year, excluding non-routine items and reduction in force costs. 2,000000 2,214286 2,428571 2,642857 2,857143 3,071429 3,285714 3,500000 Q3 2024 Q3 2023 Q3 2022 Q3 2019 $3.05 $3.06 $3.57 7.2% 8.0% 9.1% 9.8% $3.94 // Net Revenue per Ticket and Take Rate "A "returning creator" refers to a creator who has previously used Eventbrite to host events and has come back to use the platform again. " Page 5Eventbrite Q3 2024 Shareholder Letter


 
Our strong cash position and the cash flow we are generating have enabled us to execute on our capital allocation priorities. In August, we repurchased $120 million of our 2025 Convertible Notes, further strengthening our financial position. Our focus now returns to the execution of our share repurchase authorization. As we shared in August, we expect to repurchase up to $50 million of our $100 million authorization by the end of this fiscal year, inclusive of the approximately $39 million repurchased through the end of the third quarter. We expect our continued progress to lay the foundation for future growth and strong cash generation as we work to scale and leverage our efficient expense structure. Driving the Flywheel in the Year Ahead Eventbrite’s flywheel is designed to drive sustainable growth and self-reinforcing advantages for our two-sided marketplace as we bring creators and consumers together. In the year ahead, we are focused on winning creators who host popular events in major cities, as they provide a repeating supply of high-quality events and experiences that bring a consistent stream of consumers into our marketplace. Event-going consumers and those searching for live experiences are highly valued by our creators and we can accelerate the flywheel by increasing Eventbrite’s reach, relevance, and connections to consumers. Manhattan Vintage For lovers of vintage fashion, Manhattan Vintage is the ultimate treasure trove for any clothes enthusiast looking to add something truly unique to their wardrobe, whilst doing their bit for sustainability in the process. Living by the belief that “vintage is the future of fashion, and our community is the future of vintage”, NYC’s iconic show boasts the most expansive collection of vintage clothing, jewelry, and accessories in the world, curated by over 90 dealers. It really is a true Aladdin’s cave for any discerning fashionista, and where personal style and history converge. Manhattan Vintage events continue to go from strength to strength, with the number of paid tickets doubling year-on-year. And the appetite for one-of-a-kind wardrobe additions shows no sign of letting up. 2024 has been a bumper year for the team, having hosted four vintage shows - one more than last year - and that trend looks set to continue in 2025, with tickets for the next show in January already being snapped up. Consumers Creators Page 6Eventbrite Q3 2024 Shareholder Letter


 
To drive creator acquisition… We will continue to invest in the creator experience, attract creators of all sizes, and pursue our win-back programs. With the return to a model that enables creators to publish their events for free, we have seen marked improvement in publishing activity for free events, which are an important source of Eventbrite’s consumer reach and conversion of paid buyers. On the paid event side, year- to-year comparisons in new creators, their events and ticket volumes have improved steadily since we adjusted pricing in September. Over the coming year, we will continue to highlight the benefits of our free and paid offerings with campaigns and performance marketing to drive the flywheel of our two-sided marketplace. Our win-back program continues to deliver results: since early September, former Eventbrite customers we have won back have sold more than 750,000 paid tickets on our platform. We are doing this by delivering a consistent drumbeat of targeted email campaigns, paid ads, and in-product messaging that highlights Eventbrite is free, supported by unique advantages such as powerful marketing tools, demand generation, and new benefits such as timed entry and TikTok. We will build upon the learnings from our efforts as we sharpen our strategy and tactics for the year ahead. To strengthen creator retention… We are enhancing our service and support and elevating our premium offerings designed to drive incremental ticket sales. With hundreds of thousands of creators coming to our marketplace each month, we believe service and support play an important role in creator satisfaction and retention. We are leveraging technology to help support teams provide answers more efficiently, and using those gains to expand access to live support. In the third quarter, we improved support response times by 80% and expanded phone support to provide 24-hour, 7-day per-week availability for high-value creators and creators on premium plans. We have redesigned the way we onboard high-value creators and expanded the coverage of our dedicated customer success teams to better serve these important accounts throughout the event lifecycle. We will also continue to provide creators with powerful marketing and advertising tools that utilize our expansive events marketplace to help them Salmonfest Fish, fun, and music might not be three words you often hear together, but that’s all part of the unique charm of Salmonfest. The annual Alaskan music festival sells out every year, with profits going towards salmon-related conservation causes. An ethereal and magical weekend about community and purpose, Salmonfest takes place amongst the spectacular nature of Ninilchik, a small Alaskan fishing village, whose name means ‘peaceful settlement by the river’. Big acts (past line-ups include Brandi Carlile, Jason Mraz, and Indigo Girls) and picturesque surroundings attract attendees from far and wide. Salmonfest 2024 welcomed attendees from 47 states and 17 countries! The event is also an opportunity for Alaskans to come together to connect with each other and give back. Salmonfest has been on Eventbrite for almost a decade, with the platform driving almost 47% of ticket sales to the annual event. Salmonfest 2025 will mark the 15th anniversary of the festival, with early bird tickets already on sale. Page 7Eventbrite Q3 2024 Shareholder Letter


 
build anticipation before events, drive ticket sales, and re-engage audiences for future events. Today, one in ten of our free and paid creators subscribes to the enhanced email marketing capabilities of our Pro product, and approximately 10,000 creators per month are using Eventbrite Ads to market their events. We see a significant opportunity to expand adoption of our event marketing programs via product improvements and targeted product marketing. We believe that by having creators experience the tangible benefits of our volume-driving marketing and ad offerings, they will achieve greater success on the platform and, in turn, become more successful and loyal Eventbrite customers. To drive consumer acquisition… We continue to increase our strategic inventory by investing in our Sales channel. Sales pipeline generation and efficiency improved significantly across all geographies, leading to more than $4.5 million in new bookings in the third quarter and strong momentum going into the holiday season. The events we have won span key categories our consumers are searching for, including music, food and drink, and comedy shows. Our new Sales leadership has brought new strategic inventory, holiday events, and timed-entry experiences into our marketplace, and in the coming year, we plan to invest in the team to drive acquisition of larger events and creators. We will also continue to connect consumers with creators on our platform at scale with compelling social media experiences. Thanks in part to our social partnerships, the number of consumers coming to Eventbrite to search for local events grew by nearly 20% in the third quarter compared to last year and we see an opportunity to expand these consumer-creator connections as partnerships like our TikTok integration mature and as we explore additional channels to drive engagement. To drive consumer conversion… We are investing in a more engaging Consumer App experience, greater personalization and discoverability. We seek to build consumer loyalty that generates repeat purchases, both free and paid, and make Eventbrite the desired spot to search for and find one-of-a-kind events. We see the greatest consumer engagement and purchase frequency within the mobile app, where logged-in usage is higher, localization and personalization can be stronger, Page 8Eventbrite Q3 2024 Shareholder Letter


 
and consumer purchase frequency is twice as great as on our web surfaces. Our revamped app is designed to improve the discoverability of events on our platform and strengthen the recommendations we provide our users. We are in live user testing today and are excited about our plans to bring the improved mobile app to the market in the coming year, with the twin goals of increasing consumer engagement and more effectively showcasing creators’ events. Strengthening Our Leadership As we look forward to the year ahead, we are putting in place the leadership to drive our marketplace transformation and propel Eventbrite to its next growth phase. Effective November 19, Anand Gandhi will join Eventbrite as our Chief Financial Officer. Anand comes to Eventbrite from Viator, the world's leading marketplace for travel experiences, where he was the CFO. During his tenure, he helped transform the financial performance of the business, driving to profitability while more than doubling revenue. Anand brings a valuable perspective to our Executive Leadership Team, with financial, operational, and strategic leadership experience across the consumer entertainment landscape, including at Disney, Fox, Viacom, and Time, as well as experience scaling a hyper-growth online marketplace as CFO of Skillshare. Anand’s appointment will sharpen our operational focus by allowing Lanny Baker to devote his attention to his new role as our Chief Operating Officer. Lanny has been a valuable partner to Eventbrite’s executive leadership team since he joined as CFO in 2019, and is already strengthening our ways of working, while ensuring we achieve operational progress as we execute our marketplace transformation. This transition will enable him to focus on revenue generation, business operations and leading our Sales and Customer Experience teams, which will be vital to our near- and long-term success. Page 9Eventbrite Q3 2024 Shareholder Letter


 
In Summary We are encouraged by the early momentum we are achieving as we begin to drive the strategic initiatives designed to deliver stronger results and position us to capture the large opportunity ahead. While the introduction of organizer fees slowed the progress of our marketplace transition, we have strong conviction in our long-term strategy, and the reintroduction of the expanded free tier has begun to attract more events and creators to Eventbrite to drive it forward. To continue the momentum of this important first step, we have outlined a series of strategic initiatives to build on the increased activity on the platform. As we look to the year ahead, we aim to execute with rigor and discipline to deliver value for our creators, consumers and shareholders, and appreciate your support through this year of transition. Sincerely, Julia Hartz CEO Lanny Baker COO & CFO Page 10Eventbrite Q3 2024 Shareholder Letter


 
Q3 2024Q2 2024Q1 2024Q4 2023Q3 2023 $82M $88M $86M $85M $78M Q3 2024Q2 2024Q1 2024Q4 2023Q3 2023 23M 24M 21M 21M 20M Financial Discussion Third Quarter 2024 Results All financial comparisons are on a year-over-year basis unless otherwise noted. Financial statement tables, including the reconciliation of non-GAAP financial measures, can be found at the end of this letter. Net Revenue Net revenue of $77.8 million in the third quarter of 2024 was down 5% compared to a year ago, primarily driven by paid ticket volume softness. Net revenue per paid ticket was $3.94 for the third quarter of 2024 compared to $3.57 a year ago, and a revenue take rate of 9.8% was 60 basis points higher. Net revenue per paid ticket included a $0.47 contribution from Organizer Fees and Eventbrite Ads revenue, which combined for $9.2 million or 12% of total revenue in the quarter. Paid Ticket Volume Paid ticket volume of 19.7 million in the third quarter of 2024 was down 14% compared to a year ago. Paid creators were 163,000, down 12% compared to 185,000 in the third quarter a year ago. Paid ticket volume for events outside of the U.S. represented 41% of total paid tickets in the third quarter, flat to a year ago. Page 11Eventbrite Q3 2024 Shareholder Letter


 
Q3 2024Q2 2024Q1 2024Q4 2023Q3 2023 $56M $61M $61M $60M $53M Product Development Sales, Marketing & Support General & Administrative Q3 2023 Q3 2024 $23M $21M $23M $67M $24M $23M $62M $16M As reported GAAP Total Operating Expense Gross Profit Gross profit was $53.3 million in the third quarter of 2024, down 4% year- over-year for a gross margin of 68.5% compared to 68.3% a year ago. The slight improvement in gross margin reflects the increased contribution of marketplace revenue year-over-year, and steps taken to reduce the cost of revenue. In the third quarter of 2023, cost of revenue included $0.2 million in restructuring costs. Operating Expenses Operating expenses were $62.2 million in the third quarter of 2024, compared to $67.2 million in the third quarter of 2023. Operating expenses, in the third quarter of 2024, included $5.4 million in headcount reduction costs, partially offset by $3.7 million in adjustments made to our full-year incentive compensation expense related to our adjusted expectations for the year. The third quarter of 2023 included $0.5 million in restructuring costs partially offset by a $0.4 million benefit from other costs. Product development expenses were $22.6 million for the third quarter, compared to $23.0 million a year ago. In the third quarter of 2024, product development expenses included $3.4 million related to the reduction in force costs, partially offset by $1.8 million in adjustments to our full-year incentive compensation expense. In the third quarter of 2023, we saw $0.1 million in restructuring costs. Sales, marketing, and support expenses were $23.7 million for the third quarter, compared to $21.1 million a year ago. Sales, marketing, and support expenses in the third quarter of 2024 saw a decrease in marketing expenses, offset by an increase in chargebacks and fraud remediation expenses, which totaled $6.8 million compared to $1.4 million a year ago in the same period. The third quarter of 2024 included a $0.8 million benefit as a result Page 12Eventbrite Q3 2024 Shareholder Letter


 
OpEx Investment Profile Q3 2024 26% General & Administrative 36% 38% Product Development Sales & Marketing As reported As reported $1M ($1M) Q3 2024Q2 2024Q1 2024Q4 2023Q3 2023 ($10M) ($4M) ($4M) of an adjustment to our full-year incentive compensation expense, partially offset by $0.5 million in reduction in force costs compared to $0.1 million of restructuring costs in the third quarter of 2023. General and administrative expenses were $15.9 million in the third quarter, compared to $23.1 million in the third quarter of 2023 due to decreased headcount as a result of the workforce reduction. General and administrative expenses in the third quarter of 2024 included $1.5 million in reduction in force costs, partially offset by $1.1 million in adjustments to our full-year incentive compensation expense. The third quarter in 2023 included $0.3 million in restructuring costs which were offset by a $0.4 million benefit in other costs. Net Loss Net loss was ($3.8) million for the third quarter of 2024, compared with a net loss of ($9.9) million in the same period in 2023. Net loss in the third quarter of 2024 included $5.4 million in reduction in force costs and $0.3 million loss on debt extinguishment. The net loss in the third quarter of 2023 included a net impact of $0.4 million from primarily restructuring costs partially offset by other items. Page 13Eventbrite Q3 2024 Shareholder Letter


 
$6M $5M $13M $10M $9M Q3 2024Q2 2024Q1 2024Q4 2023Q3 2023 Adjusted EBITDA Adjusted EBITDA of $5.3 million reported in the third quarter of 2024 included a $5.4 million impact of reduction in force costs. Adjusted EBITDA in the third quarter of 2023 was $6.4 million and included $0.8 million in restructuring costs partially offset by a $0.4 million benefit in other costs. Adj. EBITDA impact from non-routine items in Q3 2024 Impact to Net revenue Impact to Cost of net revenue Impact to Operating expense Total Adjusted EBITDA impact Recorded Amount ($M) - (0.0) . (5.4) ($5.4) Balance Sheet and Cash Flow Cash and cash equivalents totaled $531.0 million at the end of the third quarter of 2024, down from $575.5 million as of June 30, 2024. To evaluate Eventbrite’s liquidity, the company adds funds receivable from ticket sales within the last five business days of the period to creator advances, short-term investments, and cash and cash equivalents, and then reduces the balance by creator payables. On that basis, the company’s available liquidity as of September 30, 2024 was $236.9 million compared to $353.2 million as of June 30, 2024 due to decreased cash and cash equivalents, maturity of short-term investments, and increased accounts payable. Long-term debt as of September 30, 2024 was $240.4 million compared to $358.7 million as of June 30, 2024 due to the repurchase of $120.5 million of our 2025 convertible notes in August. Available Liquidity in Q3 2024 Cash and cash equivalents Funds receivable Short term investments Creator advances, net Accounts payable, creators Available liquidity Recorded Amount ($M) $531.0 30.2 24.7 6.1 (355.1) $236.9 Page 14Eventbrite Q3 2024 Shareholder Letter


 
Business Outlook Based on current information, we anticipate fourth-quarter revenue will be within a range of $74 to $77 million, and full-year 2024 revenue will be within a range of $322 million to $326 million. At the midpoint of our revenue outlook range, we continue to expect Adjusted EBITDA margin, excluding the impact of non-routine items and severance costs, to be approximately 10% for the year. *We have not provided an outlook for GAAP net income (loss) or GAAP net income (loss) margin or reconciliations of expected Adjusted EBITDA to GAAP net income (loss) or expected Adjusted EBITDA margin to GAAP net income (loss) margin, because GAAP net income (loss) and GAAP net income (loss) margin on a forward-looking basis are not available without unreasonable efforts due to the potential variability and complexity of the items that are excluded from Adjusted EBITDA and Adjusted EBITDA margin, such as share-based compensation expense, foreign exchange rate gains and losses, and other non-recurring expenses. Page 15Eventbrite Q3 2024 Shareholder Letter


 
About Eventbrite Eventbrite is a global events marketplace that serves event creators and event-goers in nearly 180 countries. Since its inception, Eventbrite has been at the center of the experience economy, transforming how people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. With over 300 million tickets distributed for over 5 million events in 2023, Eventbrite is where people worldwide discover new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer with special designations that include coveted spots on Fast Company’s prestigious The World’s 50 Most Innovative Companies and Fast Company’s Brands That Matter lists, the Great Place to Work® Award in the U.S., and Inc.'s Best-Led Companies honor. Learn more at www.eventbrite.com. Page 16Eventbrite Q3 2024 Shareholder Letter


 
Forward-Looking Statements This letter contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve substantial risks and uncertainties. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Eventbrite, Inc. and its consolidated subsidiaries (the “Company”); the Company’s business model and investments to support growth, including the Company’s marketplace strategy and impact on results; the Company’s expectations regarding the development of its marketplace and products; the Company’s long-term growth strategy, growth areas, pursuit of profitability, cash flows, operating expenses, and investment initiatives and focus areas; the Company’s expectations with respect to its operating model, financial results and trends; the Company’s plans with respect to its share repurchase program; and the Company’s expectations described under “Business Outlook” above. In some cases, forward-looking statements can be identified by terms such as “may,” “will,” “appears,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue,” or the negative of these words or other similar terms or expressions that concern the Company’s expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company’s actual results, performance, or achievements to differ materially from results expressed or implied in this letter, including those more fully described in the Company’s filings with the Securities and Exchange Commission, including the Company’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that the Company makes with the Securities and Exchange Commission from time to time. Investors are cautioned not to place undue reliance on these statements. Actual results could differ materially from those expressed or implied. All forward-looking statements are based on information and estimates available to the Company at the time of this letter, and are not guarantees of future performance, and reported results should not be considered as an indication of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this letter. Disclaimer Regarding Ticketing and Creator Metrics This letter includes certain measures related to our ticketing business, such as free and paid tickets, paid creators, paid buyers, monthly active users (MAUs), and Eventbrite Ads. We believe that the use of these metrics is helpful to our investors as these metrics are used by management in assessing the health of our business and our operating performance. These metrics are based on what we believe to be reasonable estimates for the applicable period of measurement. There are inherent challenges in measuring these metrics, and we regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. You should not consider these metrics in isolation or as substitutes for analysis of our results of operations as reported under GAAP. About Non-GAAP Financial Measures We believe that the use of Adjusted EBITDA, Adjusted EBITDA margin and Available Liquidity is helpful to our investors in understanding and evaluating our results of operations and useful measures for period-to-period comparisons of our business performance as they are metrics used by management in assessing the health of our business and our operating performance, making operating decisions, and performing strategic planning and annual budgeting. These measures are not prepared in accordance with GAAP and have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. In addition, other companies may not calculate non-GAAP financial measures in the same manner as we calculate them, limiting their usefulness as comparative measures. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate. Some amounts in this shareholder letter may not sum due to rounding. Adjusted EBITDA We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest expense, interest income, employer taxes related to employee transactions, other (income) expense net, which consists of foreign exchange rate gains and losses, and income tax provision (benefit). Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP. Page 17Eventbrite Q3 2024 Shareholder Letter


 
Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. In evaluating Adjusted EBITDA, you should be aware that in the future we expect to incur expenses similar to the adjustments in this release. Our presentation of Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-routine items. When evaluating our performance, you should consider Adjusted EBITDA alongside other financial performance measures, including our net income (loss) and other GAAP results. Adjusted EBITDA Margin Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Because of the limitations described above, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including net income (loss), net income (loss) margin and our other GAAP results. Available Liquidity To evaluate Eventbrite’s liquidity, the Company adds funds receivable from ticket sales within the last five business days of the period to creator advances, short-term investments, and cash and cash equivalents, and then reduces the balance by creator payables. See page 14 for reconciliation table. Page 18Eventbrite Q3 2024 Shareholder Letter


 
Net revenue Cost of net revenue(1) Gross profit Operating expenses (1): Product development Sales, marketing and support General and administrative Total operating expenses Loss from operations Interest income Interest expense Other income (expense), net Loss before income taxes Income tax provision Net loss Net loss per share, basic and diluted Weighted-average number of shares 77,801 24,543 53,258 22,586 23,694 15,930 62,210 (8,952) 6,056 (2,084) 1,420 (3,560) 208 (3,768) (0.04) 96,498 81,544 25,867 55,677 23,041 21,063 23,137 67,241 (11,564) 7,569 (2,821) (2,357) (9,173) 762 (9,935) (0.10) 100,540 248,604 74,186 174,418 75,327 69,084 52,983 197,394 (22,976) 20,845 (7,690) 3,892 (5,929) 1,266 (7,195) (0.08) 95,571 238,370 76,865 161,505 73,091 53,802 66,681 193,574 (32,069) 19,948 (8,359) (3,230) (23,710) 1,832 (25,542) (0.26) 100,030 Cost of net revenue Product development Sales, marketing and support General and administrative Total 151 4,732 1,484 3,879 10,246 430 17,766 5,768 15,520 39,484 213 5,635 2,018 6,602 14,468 637 15,143 7,037 18,344 41,161 Condensed Consolidated Statements of Operations ($ in thousands, except per share data)(unaudited) $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Nine Months Ended September 30, Three Months Ended September 30, 20242024 20232023 (1) Includes stock-based compensation as follows: Page 19Eventbrite Q3 2024 Shareholder Letter


 
Assets Current assets Cash and cash equivalents Funds receivable Short-term investments, at amortized cost Accounts receivable, net Creator signing fees, net Creator advances, net Prepaid expenses and other current assets Total current assets Creator signing fees, net, noncurrent Property and equipment, net Operating lease right-of-use assets Goodwill Acquired intangible assets, net Other assets Total assets Liabilities and Stockholders’ Equity Current liabilities Accounts payable, creators Accounts payable, trade Chargebacks and refunds reserve Accrued compensation and benefits Accrued taxes Operating lease liabilities Other accrued liabilities Total current liabilities Accrued taxes, noncurrent Operating lease liabilities, noncurrent Long-term debt Other liabilities Total liabilities Stockholders’ equity Common stock, at par Additional paid-in capital Treasury stock, at cost Accumulated deficit Total stockholders' equity Total liabilities and stockholders' equity 530,957 30,190 24,665 3,224 4,399 6,157 11,692 611,284 3,924 13,549 950 174,388 7,017 6,261 817,373 355,074 1,127 9,057 5,506 5,243 2,010 13,542 391,559 4,546 956 240,395 79 637,535 1 1,041,894 (39,428) (822,629) 179,838 817,373 $ $ $ $ $ $ $ $ 489,200 48,773 153,746 2,814 634 2,804 13,880 711,851 1,303 9,384 177 174,388 13,314 2,913 913,330 303,436 1,821 8,088 17,522 8,796 1,523 16,425 357,611 4,526 1,768 357,668 — 721,573 1 1,007,190 — (815,434) 191,757 913,330 Condensed Consolidated Balance Sheets ($ in thousands)(unaudited) September 30, December 31, 2024 2023 Page 20Eventbrite Q3 2024 Shareholder Letter


 
Cash flows from operating activities Net loss Adjustments to reconcile net loss to net cash provided by operating activities: Depreciation and amortization Stock-based compensation expense Amortization of debt discount and issuance costs Loss on debt extinguishment Unrealized gain on foreign currency exhange Accretion on short-term investments Non-cash operating lease expenses Amortization of creator signing fees Changes related to creator advances, creator signing fees, and allowance for credit losses Provision for chargebacks and refunds Gain on litigation settlement Other Changes in operating assets and liabilities: Accounts receivable Funds receivable Creator signing fees and creator advances Prepaid expenses and other assets Accounts payable, creators Accounts payable Chargebacks and refunds reserve Accrued compensation and benefits Accrued taxes Operating lease liabilities Other accrued liabilities Net cash provided by operating activities Cash flows from investing activities Purchase of short-term investments Maturities of short-term investments Purchases of property and equipment Capitalized internal-use software development costs Net cash provided by (used in) investing activities Cash flows from financing activities Principal repayment of debt obligations Repurchase of common stock Proceeds from exercise of stock options Taxes paid related to net share settlement of equity awards Proceeds from issuance of common stock under ESPP Principal payments on finance lease obligations Net cash used in financing activities Effect of exchange rate changes on cash, cash equivalents and restricted cash Net increase in cash, cash equivalents and restricted cash (7,195) 11,189 39,484 1,512 315 741 (3,112) 463 777 (2,434) 21,015 (3,927) 796 (1,731) 18,480 (6,327) 2,767 53,423 (675) (20,461) (12,016) (4,315) (1,561) (1,580) 85,628 (136,808) 269,001 (585) (6,964) 124,644 (120,450) (39,296) — (6,837) 454 — (166,129) (2,386) 41,757 (25,542) 9,934 41,161 1,557 — (103) (5,477) 5,088 742 (1,671) 9,549 — 1,464 (1,181) 10,917 44 2,900 64,711 328 (12,681) 4,198 (7,846) (2,563) 6,271 101,800 (273,677) 211,000 (991) (4,848) (68,516) — — 930 (5,486) 567 (1) (3,990) (925) 28,369 $ $ Consolidated Statements of Cash Flows ($ in thousands)(unaudited) Nine Months Ended September 30, 2024 2023


 
Cash, cash equivalents and restricted cash Beginning of period End of period Supplemental cash flow data Interest paid Income taxes paid, net of refunds Non-cash investing and financing activities Operating lease right-of-use assets obtained in exchange for operating lease liabilities Reduction of right-of-use assets due to modification or exit 489,200 530,957 5,346 1,229 1,112 — 540,174 568,543 5,336 517 — 3,917 Consolidated Statements of Cash Flows (cont.) ($ in thousands)(unaudited) Nine Months Ended September 30, 2024 2023 $ $ $ $ $ $ $ $ Page 22Eventbrite Q3 2024 Shareholder Letter


 
Net revenue Paid ticket volume Net revenue per paid ticket Net loss Add: Depreciation and amortization Stock-based compensation Interest income Interest expense Employer taxes related to employee equity transactions Other (income) expense, net Income tax provision Adjusted EBITDA Adjusted EBITDA Margin (7,195) 11,189 39,484 (20,845) 7,690 889 (3,892) 1,266 28,586 12 (25,542) 9,934 41,161 (19,948) 8,359 832 3,230 1,832 19,858 8 (3,768) 3,946 10,246 (6,056) 2,084 97 (1,420) 280 5,337 7 (9,935) 3,226 14,468 (7,569) 2,821 273 2,357 762 6,403 8 $ $ $ $ $ $ $ $ Key Operating Metrics and Non-GAAP Financial Measures (In thousands, except per ticket data)(Unaudited) 248,604 62,195 4.00 77,801 19,736 3.94 238,370 69,342 3.44 81,544 22,855 3.57 $ $ $ $ $ $ $ $ Nine Months Ended September 30, Three Months Ended September 30, 20242024 20232023 Adjusted EBITDA Reconciliation %% %% Page 23Eventbrite Q3 2024 Shareholder Letter


 
v3.24.3
Cover
Nov. 05, 2024
Cover [Abstract]  
Document Type 8-K
Amendment Flag false
Document Period End Date Nov. 05, 2024
Entity Registrant Name EVENTBRITE, INC.
Entity Central Index Key 0001475115
Entity Incorporation, State or Country Code DE
Entity File Number 001-38658
Entity Tax Identification Number 14-1888467
Entity Address, Address Line One 95 Third Street, 2nd Floor,
Entity Address, City or Town San Francisco
Entity Address, State or Province CA
Entity Address, Postal Zip Code 94103
City Area Code 415
Local Phone Number 692-7779
Title of 12(b) Security Class A common stock, par value $0.00001 per share
Trading Symbol EB
Security Exchange Name NYSE
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Entity Emerging Growth Company false

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