Achieving top scores in transformative innovation and account
management quality, EPAM leads the Nordic IT market in customer
satisfaction
NEWTOWN, Pa. and STOCKHOLM, April 3,
2024 /PRNewswire/ -- Businesses continue to be impacted by
growing technology modernization requirements needed to sustain
growth and remain competitive, highlighting the need for external
IT providers to bring the latest digital transformation services
and engineering capabilities. EPAM Systems,
Inc. (NYSE: EPAM), a leading digital transformation
services and product engineering company, today announced it has
been named a Top IT Sourcing Vendor in the Nordics, achieving high
customer satisfaction rankings for the second year in a row by
Whitelane Research, an independent organization focused on IT
sourcing research across Europe. This recognition underscores
EPAM's commitment to providing best-in-class application services,
account management and service delivery for clients across multiple
industry sectors in the Nordic region.
"We're honored to be recognized by our clients for the second
consecutive year as a top IT service provider in the Nordics IT
sourcing market," said Boel Zeeberg,
VP, EPAM Nordics. "This outstanding customer evaluation
demonstrates the success of our ongoing partnerships and our
commitment to supporting their innovation journeys. We're excited
to continue leveraging our Engineering DNA to help customers scale
and transform through our innovative strategy, integrated advisory,
consulting and design capabilities."
In the 2024 Nordic IT Sourcing Study by Whitelane Research,
450+ participants from the top IT spending organizations in the
Nordics evaluated more than 1,000 unique IT sourcing relationships
based on key performance indicators and by IT service tower,
delivering one of the most representative reports on the Nordics
outsourcing market. Survey respondents evaluated 35 IT service
providers across several performance categories.
EPAM achieved exceptionally high satisfaction ratings in the
following categories:
- Account Management Quality: EPAM received a rating of
85%
- Service Delivery Quality: EPAM received a rating of
82%
- Digital Transformation: EPAM received a rating of
80%
- Application Services: EPAM received a rating of 80%
- General Satisfaction: EPAM received a rating of 80%
"EPAM has once again shown its strength in the Nordics among
clients by achieving the number one position as the leading IT
Sourcing vendor with exceptional capabilities in transformative
innovation, account management, digital transformation and
application services," said Alex van den
Bergh, Head of Research, Europe at Whitelane. "EPAM continues to
deliver impactful results and make the future real for clients who
particularly value its dedicated global teams who demonstrate
advanced engineering and technical capabilities across diverse
industries."
This customer-led recognition reinforces EPAM's
consistently high performance as a leading IT sourcing provider in
multiple European markets, adding to the following series of recent
achievements received from Whiteland Research:
- Top IT Sourcing Vendor in Europe, February
2024
- Top IT Sourcing Vendor in the
Netherlands, March 2024
- Top IT Sourcing Vendor in Germany, December
2023
- Top IT Sourcing Vendor in Switzerland, September
2023
To see the full survey results,
visit: https://whitelane.com/nordics-2024/.
ABOUT EPAM SYSTEMS
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its
software engineering expertise to become a leading global provider
of digital engineering, cloud and AI-enabled transformation
services, as well as a leading business and experience consulting
partner for global enterprises and ambitious startups. We address
our clients' transformation challenges by fusing EPAM Continuum's
integrated strategy, experience and technology consulting with our
30+ years of engineering execution to speed our clients' time to
market and drive greater value from their innovations and digital
investments.
We deliver globally, but engage locally with our expert teams of
consultants, architects, designers and engineers, making the future
real for our clients, our partners and our people around the
world.
We believe the right solutions are the ones that improve
people's lives and fuel competitive advantage for our clients
across diverse industries. Our thinking comes to life in the
experiences, products and platforms we design and bring to
market.
Added to the S&P 500 and the Forbes Global 2000 in 2021 and
recognized by Glassdoor as a Best Workplace in 2023 and 2024, our
multidisciplinary teams serve customers across six continents. We
are proud to be among the top 15 companies in Information
Technology Services in the Fortune 1000 and to be recognized as a
leader in the IDC MarketScapes for Worldwide Experience Build
Services, Worldwide Experience Design Services and Worldwide
Software Engineering Services as well as a leader in the 2023
Gartner® Magic Quadrant™ for Custom Software
Development Services, Worldwide.*
Learn more at www.epam.com and follow us on
LinkedIn.
*Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings or other designation. Gartner research publications consist
of the opinions of Gartner's research organization and should not
be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a
particular purpose.
Forward-Looking Statements
This press release includes
estimates and statements which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the
Private Securities Litigation Reform Act of 1995, the accuracy of
which are necessarily subject to risks, uncertainties, and
assumptions as to future events that may not prove to be accurate.
Our estimates and forward-looking statements are mainly based on
our current expectations and estimates of future events and trends,
which affect or may affect our business and operations. These
statements may include words such as "may," "will," "should,"
"believe," "expect," "anticipate," "intend," "plan," "estimate" or
similar expressions. Those future events and trends may relate to,
among other things, developments relating to the war in
Ukraine and escalation of the war
in the surrounding region, political and civil unrest or military
action in the geographies where we conduct business and operate,
difficult conditions in global capital markets, foreign exchange
markets and the broader economy, and the effect that these events
may have on customer demand and our revenues, operations, access to
capital, and profitability. Other factors that could cause actual
results to differ materially from those expressed or implied
include general economic conditions, the risk factors discussed in
the Company's most recent Annual Report on Form 10-K and the
factors discussed in the Company's Quarterly Reports on Form 10-Q,
particularly under the headings "Management's Discussion and
Analysis of Financial Condition and Results of Operations" and
"Risk Factors" and other filings with the Securities and Exchange
Commission. Although we believe that these estimates and
forward-looking statements are based upon reasonable assumptions,
they are subject to several risks and uncertainties and are made
based on information currently available to us. EPAM undertakes no
obligation to update or revise any forward-looking statements,
whether as a result of new information, future events, or
otherwise, except as may be required under applicable securities
law.
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