Today, Fiverr, the company changing how the world works together,
launches its new summer product release, commencing its expansion
from a services marketplace to a hiring platform.
“Major shifts in the workplace, including heightened focus
around skills and upskilling, diverse new roles from seasoned
fractional executives to first-time side hustlers, and the
introduction of new technologies, demands new solutions,” said
Micha Kaufman, founder and CEO of Fiverr. “Today’s new releases are
providing an expanded breadth of options for businesses of all
sizes to recruit skilled talent and integrate freelancers into
their workforce. By elevating how freelancers are featured to
include their full set of skills and providing flexible options for
working hourly, hiring managers and businesses can better recruit
the talent they need.”
Elevating Human Expertise and Expanding Ways to
Engage
Kaufman continues to share that “as we continue to weave AI
throughout the platform with Neo, we are also ensuring our
freelancers continue to receive the tools and support they need,
whether starting out or veterans because human talent will always
remain at the core of what we do.”
Profession-Based Talent. Customers seek to
partner with professionals for help with their most important and
long-term projects, and now Fiverr makes it easy to discover that
talent. Our brand-new professions catalog will enable customers to
search not just by services, but also by professions, and skills,
providing rich information about a freelancer’s background and
experience. Customers can browse the freelancers' professions,
services offered, unique skill sets, and expertise, helping
freelancers showcase their talent and providing customers with the
information they need to confidently choose who to engage with.
Hourly Rates. Fiverr Pro freelancers will, for
the first time, be able to tackle bigger, long-term, and ongoing
projects by offering a new way to engage with their customers. The
new hourly rate hiring option allows businesses to choose how they
work with freelancers that best suits their organization's needs.
This new flexibility is valuable as a job evolves over longer
periods of time and for recurring consultations.
Business Partners. Outsource the outsourcing
with Fiverr-trained business partners who will manage an
organization's projects from start to finish, providing Fiverr Pro
customers the highest level of white-glove service for those
requiring more human engagement to tackle complex, long-term
projects and services. Business partners are experienced project
managers who know your industry and will assemble a team of
freelance talent to ensure you get high-quality results quickly and
within budget.
Satisfaction Guaranteed. Reaffirming Fiverr’s
commitment to the caliber of skilled freelancers on the platform,
Fiverr Pro customers will be covered by a satisfaction money-back
guarantee on services bought from Fiverr Pro sellers starting
today. Providing businesses with the assurance and confidence to
know they can never go wrong when choosing Fiverr.
Business Rewards Program. A rewards program for
Fiverr Pro customers featuring three tiers of benefits: Silver,
Gold, and Platinum. Benefits include 5% back in Fiverr credits for
freelancer orders based on annual spend, a dedicated Business
Success Manager, free project planning for one project and
additional credits for large deposits.
Kickstart Program for New Talent. Building on
Fiverr’s long tradition of being the first place you could go to
make money online, the kickstart program is designed to set new
freelancers up for success. It provides guided onboarding, free
courses, market research tools, real-time AI-based feedback during
project creation, and profile enhancement with features like
importing past work experience and adding top clients from other
jobs.
Leveraging AI to Simplify Project Management and
Search
“Our pursuit of innovation and last year’s debut of Fiverr Neo
provided valuable insights into how people want to use AI on our
platform and allow us to move with confidence as we continue to
weave AI throughout the platform,” Kaufman continued. “Our data
showed that in its first iteration, AI-powered project briefs
helped businesses define and find what they needed, converting
orders at three times the normal rate. Today, we are unveiling our
expansion of Neo deeper into the user experience.”
Neo. Trained on Fiverr’s
unrivaled data set, Neo understands how to get customers what they
need. The expansion of Neo into the search experience is similar to
talking with a knowledgeable colleague and explaining what outcome
they want, with Neo doing the heavy lifting. Serving as an expert
guide helping to provide more context for a project, Neo narrows
down criteria, asks relevant follow-up questions, and introduces
users to the freelancers who can get the work done, providing
updated search results as your conversation evolves. Neo™ is now
available widely across the marketplace to elevate the business
experience.
AI Briefs Powered by Neo. Project briefs and
Product Requirement Documents (PRD) can often be difficult to
draft. AI Briefs help customers quickly articulate project needs to
share with Fiverr Pro freelancers and agencies. With the help of
Neo, customers can upload their brief drafts, or if they still do
not have one, provide one to two lines of text describing their
project and let Neo build a robust structured brief for them. If
needed, Neo will also prompt the customer for details like
timelines, deliverables, and attachments.
Enhanced Reviews, Powered by Neo. Our powerful
AI technology helps customers write more detailed reviews based on
their actual experiences. In early testing, this has been shown to
dramatically increase the quality of reviews without causing more
work for customers. This leads to more detailed reviews that future
customers can rely on and provides freelancers with more detailed
insights they need to improve and grow their business.
Integrating human expertise with technological advancements is
crucial for shaping the future of work and collaboration. Fiverr's
summer product release is initially open to users on an invitation
basis, and is scheduled to roll out to our entire community over
the next few months.
About FiverrFiverr’s mission is to change how
the world works together. We exist to democratize access to talent
and to provide talent with access to opportunities so anyone can
grow their business, brand, or dreams. From small businesses to
Fortune 500, over 4 million customers worldwide worked with
freelance talent on Fiverr in the past year, ensuring their
workforces remain flexible, adaptive, and agile. With Fiverr
Business Solutions, large companies can find the right talent and
tools tailored to their needs to help them thrive and grow. On
Fiverr, you can find over 700 skill categories, ranging from AI to
programming and 3D design, digital marketing to content creation,
and from video animation to architecture.
Don’t get left behind - come be a part of the future of work by
visiting fiverr.com, reading our blog, and following us on
Instagram, X, and Facebook.
Media Contacts:Jenny ChangSiobhan
Aalderspress@fiverr.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/b122f3c8-a056-4719-bbcb-21fa65f529af
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