MetLife Launches My Leave Navigator to Support Employees Navigating Leave
20 Maggio 2024 - 2:00PM
Business Wire
New holistic digital experience to improve
employee experience from pre-leave planning to claim submission and
beyond
MetLife, a leading provider of disability and absence management
services, today announced My Leave Navigator, a new offering added
to its suite of MyBenefits digital experiences that supports
employees planning time away from work due to a disability or
event. This proprietary offering brings employees a customized
experience, based on their specific leave needs, in order to
provide intuitive guidance and boost confidence as employees
prepare for, take, and ultimately return from leave.
Whether it’s to expand one’s family, take care of a family
member or recover from an illness or ongoing condition, taking
leave can have a significant impact on employees. My Leave
Navigator enables individuals to focus on their life moment, such
as having a baby, without worrying about a myriad of claims they
may need to file, ensuring that employees not only understand the
options available to them but feel supported through every step of
their experience. This holistic solution includes pre-leave
planning and guidance, to help employees visualize and understand
what their leave may look like, as well as an intuitive intake
experience, access to claim activity and timely updates to track
their leave and return-to-work status. Moreover, this experience
provides access to resources and connects employees’ disability
insurance to other employer-sponsored programs, including Family
Medical Leave Act (FMLA) and Paid Family Medical Leave (PFML), to
cohesively support their leave.
My Leave Navigator comes as MetLife’s latest research finds that
delivering employee care during key life moments and prioritizing
the role of benefits can have a positive impact on individuals and
businesses alike. However, nearly two-thirds (62%) of employees
report that they are not completely confident they know about all
the benefits offered to them. Furthermore, of employees who report
not feeling cared for at work, 38% said they could have been made
aware of helpful benefits by their employer but were not.
“Taking leave from work, whether it’s for a planned or
unexpected event, can be confusing and overwhelming,” says Juliane
Kowalski, Senior Vice President, Life and Disability at MetLife.
“We’re thrilled to offer this new digital solution to help our
customers and their employees navigate leaves more easily. Our
research proves that enabling a successful benefit experience is a
powerful way for employers to demonstrate care to employees, and
ultimately leads to better business outcomes.”
My Leave Navigator is an extension of MetLife’s commitment to
partner with employers and support their workforces, especially
during key life moments. MetLife’s new study finds employees who
feel empowered to choose and successfully use benefits, including
leave services, are holistically healthier and feel more cared for,
driving key outcomes including productivity, loyalty and
engagement.
To learn more about MetLife’s Disability and Absence Management
Services, please visit:
https://www.metlife.com/insurance/disability-insurance/
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and
affiliates (“MetLife”), is one of the world’s leading financial
services companies, providing insurance, annuities, employee
benefits and asset management to help individual and institutional
customers build a more confident future. Founded in 1868, MetLife
has operations in more than 40 markets globally and holds leading
positions in the United States, Asia, Latin America, Europe, and
the Middle East. For more information, visit www.metlife.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240520575903/en/
MetLife Liz Harish 929-343-7473
elizabeth.harish@metlife.com
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