Motorola Solutions Technology Helps La Cage aux Sports Bar and Restaurant Chain Increase Average Table Income by 10%
28 Agosto 2014 - 2:00PM
Business Wire
New mobile ordering system includes Motorola’s ET1 Tablet and
WLAN solution to improve customer experience and increase
revenues
A Quebec-based restaurant chain searching for a way to increase
table income and improve customer satisfaction is using Motorola
Solutions Inc (NYSE:MSI) technology to reduce waiting time for
ordering and receiving food and drinks.
The La Cage aux Sports Bar and Restaurant owners wanted to
increase revenues and improve the customer experience by enabling
its service staff to have more interaction with their customers. La
Cage worked with Motorola PartnerEmpower Silver partner POS
Terminal 2000 Inc. to implement a wireless local area network
(WLAN) solution, in addition to arming each of its servers with
Motorola’s ET1 tablet for mobile order-taking. With the addition of
Motorola’s wireless access points, the ET1s are able to connect
with the WLAN system automatically, providing servers with seamless
roaming and communication.
The WLAN solution combined with the ET1 tablet has resulted in
an improved communications system between servers and
“back-of-the-house” operations, allowing orders to be received
instantly and food and drinks to be delivered faster. The mobile
ordering system also increases efficiency by providing an
up-to-date menu and enabling servers to better engage with their
customers. Sales have increased as a result of serving more
customers per day, improving table-turns and increasing the average
bill by selling more food and drinks per table.
KEY FACTS
- Motorola access points deployed in
restaurants deliver high performance, lower cost of deployment and
the speed required to support the most demanding applications.
- Featuring the functionality and
appearance of a consumer tablet plus the durability required for
everyday use, the ET1 is ideal for customer-facing businesses such
as bars and restaurants. Its enhanced Android™-based operating
system delivers enterprise-class security, flexibility and
manageability over wireless networks.
- The Sportscene Group is a Quebec
pioneer and leader in the restaurant-sports bar field. Its main
banner, La Cage aux Sports, includes more than 50 corporate-owned
stores, franchises and co-franchises to date, located throughout
Quebec.
SUPPORTING QUOTES
Mathieu Laliberté, director, Information & Technologies
for La Cage Aux Sports “Motorola Solutions has made our
restaurants more efficient and we plan to deploy the technology at
additional locations in the future. We can serve more customers
resulting in faster table turns and a 10% average increase in
customer checks.”
Imran Akbar, vice president and general manager, Enterprise
Networks & Communications, Motorola Solutions “The
combination of the Motorola WLAN solution and ET1 tablet
demonstrates the vision between La Cage and POS Terminal. The
collaboration resulted in a user-friendly solution using
cutting-edge technology that meets the demanding needs of the bar
and restaurant industry.”
SUPPORTING RESOURCES
Website: Motorola Solutions Wireless LANWebsite:
La Cage aux SportsWebsite: POS Terminal 2000Video Case
Study: La Cage aux SportsTwitter:
@MotWirelessFacebook: Motorola Solutions
About Motorola Solutions
Motorola Solutions is a leading provider of mission-critical
communication solutions and services for enterprise and government
customers. Through leading-edge innovation and communications
technology, it is a global leader that enables its customers to be
their best in the moments that matter. Motorola Solutions trades on
the New York Stock Exchange under the ticker “MSI.” To learn more,
visit www.motorolasolutions.com. For ongoing news, please visit
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All rights reserved.
Kevin HegartyMotorola Solutions+1 847-576-5141+1
815-592-4247Kevin.Hegarty@motorolasolutions.comorTherese Van
RyneIndustry Analyst Relations LeadMotorola Solutions+1
847-576-7047+1 847-370-2317
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