Results driven by recognition in six award
categories, including best innovation and transformation
TORONTO, Oct. 2, 2024
/CNW/ - TD Bank Group (TD) has been named "Best Consumer Digital
Bank in North America" for the
fourth consecutive year by Global Finance in their World's Best
Digital Banks Awards 2024. The Bank's results were driven by six
North American regional category wins, recognizing TD for best
innovation, transformation, lending, open banking APIs, bill
payment and presentment, and information security and
fraud management.
"At TD, we innovate with purpose by harnessing the collective
ideation power of our colleagues, exploring emerging technologies
such as AI and spatial computing, and designing experiences that
are focused on centering human needs to help support customers in
an everchanging world," said Montresa
McMillan, Senior Vice President, Digital Strategy,
Innovation and Payments, TD Bank Group. "As we continue to develop
better and faster outcomes for our customers, it is an honour to be
recognized by Global Finance as the Best Consumer Digital Bank in
North America for the fourth
consecutive year."
The Bank's leadership in the North American digital banking
space is further supported by recent industry accolades,
including:
- Recognized by Business Intelligence Group for organizational
Gen AI efforts in their 2024 AI Excellence Awards1
- TD Lab in Canada and TD
Workshop in the U.S. were recognized by Global Finance amongst the
World's Best Financial Innovation Labs for the second consecutive
year in 20242
- TD was recognized as a 2024 Fortress Cybersecurity Award winner
by Business Intelligence Group3
- Recognized by FICO, a global analytics software leader, with a
2024 Decisions award for enhanced data-driven fraud
detection and prevention capabilities4
- TD has the largest number of monthly active mobile users among
Canadian banks for the past ten consecutive years, according to
data.ai5
- According to Comscore, TD continues to have the #1 average
digital reach of any bank in Canada6
"We're so proud to see the impressive efforts of our colleagues,
who work to help enhance our mobile and digital offerings, be
recognized this year by Global Finance," said Kyle McNamara, Senior Vice President, Customer
Platforms, TD Bank Group. "As a team, they have shown their
dedication to helping drive the best possible outcomes for our
customers. This recognition is a testament to their leadership and
talent in this space."
Winners were chosen from entries evaluated by a panel of judges
at Infosys, a global leader in consulting, technology and
outsourcing. The editors of Global Finance were responsible for the
final selection of all winners. Winning financial institutions were
selected based on the following criteria: strength of strategy for
attracting and servicing digital customers, success in getting
clients to use digital offerings, growth of digital customers,
breadth of product offerings, evidence of tangible benefits gained
from digital initiatives, and web/mobile site design and
functionality. Sub-category winners were selected based on the
relative strength and success of those web products and
services.
About TD Bank Group
The Toronto-Dominion Bank and its
subsidiaries are collectively known as TD Bank Group ("TD" or the
"Bank"). TD is the sixth largest bank in North America by
assets and serves over 27.5 million customers in four key
businesses operating in a number of locations in financial centres
around the globe: Canadian Personal and Commercial Banking,
including TD Canada Trust and TD Auto Finance Canada; U.S. Retail,
including TD Bank, America's Most Convenient Bank®, TD
Auto Finance U.S., TD Wealth (U.S.), and an investment in The
Charles Schwab Corporation; Wealth Management and Insurance,
including TD Wealth (Canada), TD
Direct Investing, and TD Insurance; and Wholesale Banking,
including TD Securities and TD Cowen. TD also ranks among the
world's leading online financial services firms, with more than 17
million active online and mobile customers. TD had $1.97 trillion in assets on July 31, 2024. The Toronto-Dominion Bank trades
under the symbol "TD" on the Toronto and New York Stock Exchanges.
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1Source:
Business Intelligence Group "2024 AI Excellence Awards", March 23,
2023.
|
2Source:
Global Finance "World's Best Financial Innovation Labs", July 16,
2024.
|
3Source:
Business Intelligence Group "2024 Fortress Cybersecurity Awards",
May 29, 2024.
|
4Source:
FICO "2024 FICO Decision Award", April 18, 2024
|
5Source:
Data.ai Based on Big 5 Canadian Banks (i.e., TD, RBC, Scotiabank,
BMO, and CIBC) for the period ending December 31, 2023.
|
6Source:
Comscore MMX® Multi-Platform, Financial Services –
Banking, Total audience, 3-month average ending June 2024,
Canada.
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SOURCE TD Bank Group